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Nexus Recovery

8733 La Prada Drive
Dallas, TX 75228
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About Nexus Recovery

Their levels of care also provide counseling services, which is one of the most important parts of your recovery journey. These counseling services include individual therapy and group therapy. The former gives you the chance to meet one on one with a professional therapist who can help guide you in your new sober lifestyle. The latter, which they call the Mom Squad, allows you to work with a group of peers to help you recover together.

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Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Facility Overview

Bed icon 40
Number of Available Beds

Latest Reviews

PR
1 week ago on Google
1
DISMISSED , DENIED , DEFEATED. The following do truly deserve 5 stars! Sarah F ( counselor) always made time for me to talk even though she wasn't my assigned counselor and finally found another person with a similar story that was triumphant! She also is incredibly genuine, Ms. Milly ( RA) - she seems elated to engage with all clients and truly is passionate about her job ! Ms. Milly warms my heart and a loving fixture at Nexus!, Ms. Tammy , Lauren ( counselor) she conveyed passion and a true sense of urgency ! I felt genuinly cared about, Chad ( counselor) showed me how to be kind to myself and I felt truly heard without judgement, Mckenna ( Director of Residential - previous RA) helped me through flashbacks and bestowed grace upon me , Ms.Shae had immense patience when I was struggling greatly with PTSD and mental health. Ms. Shae pours every ounce of her heart , soul , time , energy , and unconditional love in her position , Mr.Phillips is the cook in the cafeteria and he also is so kind and brings yummy food and joy to Nexus! , Ms.Caroline in the med room is the sweetest! Anyway I expressed my desperate need for another counselor as mine was constantly anxious, seemed burned out , and during groups said childish statements like " Ladies . ALL EYES ON ME." as if we were a group of 1st graders. At Nexus you must speak to the director, Kira , to change to a more suitable counselor. Unfortunately I was met with resistance and gaslit by Kira while I began to state the examples of needs that were NOT being met. My needs consisted of simply a counselor that provides a calming environment , receiving tailored advice by a counselor that truly listens instead of responding with generic , almost scripted answers, and lacked a sense of urgency. Ultimately my request for a more suitable counselor was rudely denied. Instead of truly listening , Kira will ignore your desperate plead for a different counselor and Instead encourage working with the counselor... yet my issue was I previously had this counselor and the negative aspects of her did not improve over the years. Kira absolutely disgusted me as she used her knowledge of psychology to completely manipulate me into agreeing to work with the assigned counselor. In the past I had wonderful experiences but sadly Nexus has declined in progress and growth with many of the staff members as well especially the RAs. As I was telling one staff member my story about awful trauma Esther in AW1 responded with " Have you ever tried letting go/getting over it ?" With such a lack of empathy and absence of being trauma informed , I mistook her for another client.. If you have a grievance - give it to Stacy ..NOT the RAs or Kira. Future Nexus client , you DESERVE to be truly heard and your needs met instead of being greatly dismissed.
Response from the owner1 week ago
We're sorry to hear that you did not have a positive experience. If you would like to share the details of your experience with our team, please email Chief Programs Officer Emily Parham at eparham@nexusrecovery.org.
Whitney Dean
3 weeks ago on Google
5
First time at Rehab and I would say God picked Nexus just for me at the right place and got the job done. I give them their flowers as it’s not an easy job dealing with so many different woman and personalities. The compassion and level of commitment they show is definitely. I thank the Nexus staff as a whole from the director to the janitorial service. May God continue to bless you and keep saving life’s and changing the world. My pit stop was needed and appreciate the alignment of my life and the brake check moments with my counselor Rowan. You’ve made an impact on my life and thanks again!
Madicyn Logan
1 month ago on Google
4
Nexus definitely gave me a place to educate and regulate myself daily. I gained many friends and have been touched by staff members such as Lauren, Jasmine, Tristan, Ms.Millie, Stephanie, Isabelle,Mrs.Tammy, and Chad, in ways I will carry with me in lifelong memories. Nexus gave me to the tools I needed in my empty toolbox to allow me to turn the waterfall of sobriety into the stream of recovery. There were a few hiccups in my stay there which is why I will only give 4 stars today. I am genuinely grateful and happy that I went to Nexus and was able to grasp ahold of the horns of courage, the wings of serenity, and the strength of wisdom. I would recommend this place for anyone who is serious about staying sober and has the capacity for tolerance and patience. Thank you to all the amazing staff that helped this wayward sheep find her way back to her heard.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Nexus Recovery works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

free iconFree

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Nexus offers outpatient services to women and teenagers as primary treatment or as a step-down from residential treatment. Clients participate in group meetings and individual counseling with a focus on maintaining sobriety while dealing with the stressors of daily living. The goal of this program is to provide their clients a safe place to begin or to continue recovery through identifying major life stresses, personal issues, biochemical issues or mental health issues that have contributed to problematic behavior patterns.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance abuse treatment is available in Texas for anyone who's struggling with drug or alcohol addiction. These programs usually provide a comprehensive assessment and individualized treatment plan, and include evidence-based treatments, like therapies such as cognitive-behavioral therapy (CBT) to reframe unhelpful coping strategies, and dialectical behavior therapy (DBT) to help with emotional regulation and stress.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Therapy sessions that incorporate motivational interviewing focus on OARS: open questions, affirmation, reflections, and summarizing. This facilitates an exchange of information and an empowering of the client to decide for themselves what changes might need to be made in their lives.

Together with an experienced trauma therapist, you work on healing emotional wounds from traumatic experiences within a trauma therapy environment. Your therapist will help you process the experience of the trauma, which promotes emotional healing and improves your overall mental health.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Couples therapy helps couples learn to control emotions, trust each other, and communicate more effectively. It can be useful for short term intervention for a specific issue or for working on the relationship long term.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Treatment that takes a dialectical behavior therapy approach focuses on four strategies. Distress tolerance will help you accept and tolerate intense emotions. Emotional regulation will teach you to manage those emotions. Mindfulness will keep you in the present moment instead of regret or worry. Interpersonal effectiveness will teach you to manage your relationships.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Heather Emmanuel Ormand

CEO

Charles Betts

COO

Stacey Burns, LMSW, LCDC

Chief Clinical Officer

Cameron Hernholm, CFRE

Chief Philanthropy Officer

Tom Lloyd, MS

Chief Human Resources Officer

Katie Overman, PMP

Chief Strategy Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 391031

Contact Information

Building icon

8733 La Prada Drive
Dallas, TX 75228

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Reviews of Nexus Recovery

4.17/5 (150 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1733333333333 (150 reviews)
PR
1 week ago
1

DISMISSED , DENIED , DEFEATED. The following do truly deserve 5 stars! Sarah F ( counselor) always made time for me to talk even though she wasn't my assigned counselor and finally found another person with a similar story that was triumphant! She also is incredibly genuine, Ms. Milly ( RA) - she seems elated to engage with all clients and truly is passionate about her job ! Ms. Milly warms my heart and a loving fixture at Nexus!, Ms. Tammy , Lauren ( counselor) she conveyed passion and a true sense of urgency ! I felt genuinly cared about, Chad ( counselor) showed me how to be kind to myself and I felt truly heard without judgement, Mckenna ( Director of Residential - previous RA) helped me through flashbacks and bestowed grace upon me , Ms.Shae had immense patience when I was struggling greatly with PTSD and mental health. Ms. Shae pours every ounce of her heart , soul , time , energy , and unconditional love in her position , Mr.Phillips is the cook in the cafeteria and he also is so kind and brings yummy food and joy to Nexus! , Ms.Caroline in the med room is the sweetest! Anyway I expressed my desperate need for another counselor as mine was constantly anxious, seemed burned out , and during groups said childish statements like " Ladies . ALL EYES ON ME." as if we were a group of 1st graders. At Nexus you must speak to the director, Kira , to change to a more suitable counselor. Unfortunately I was met with resistance and gaslit by Kira while I began to state the examples of needs that were NOT being met. My needs consisted of simply a counselor that provides a calming environment , receiving tailored advice by a counselor that truly listens instead of responding with generic , almost scripted answers, and lacked a sense of urgency. Ultimately my request for a more suitable counselor was rudely denied. Instead of truly listening , Kira will ignore your desperate plead for a different counselor and Instead encourage working with the counselor... yet my issue was I previously had this counselor and the negative aspects of her did not improve over the years. Kira absolutely disgusted me as she used her knowledge of psychology to completely manipulate me into agreeing to work with the assigned counselor. In the past I had wonderful experiences but sadly Nexus has declined in progress and growth with many of the staff members as well especially the RAs. As I was telling one staff member my story about awful trauma Esther in AW1 responded with " Have you ever tried letting go/getting over it ?" With such a lack of empathy and absence of being trauma informed , I mistook her for another client.. If you have a grievance - give it to Stacy ..NOT the RAs or Kira. Future Nexus client , you DESERVE to be truly heard and your needs met instead of being greatly dismissed.

Response from the owner
We're sorry to hear that you did not have a positive experience. If you would like to share the details of your experience with our team, please email Chief Programs Officer Emily Parham at eparham@nexusrecovery.org.
Whitney Dean
3 weeks ago
5

First time at Rehab and I would say God picked Nexus just for me at the right place and got the job done. I give them their flowers as it’s not an easy job dealing with so many different woman and personalities. The compassion and level of commitment they show is definitely. I thank the Nexus staff as a whole from the director to the janitorial service. May God continue to bless you and keep saving life’s and changing the world. My pit stop was needed and appreciate the alignment of my life and the brake check moments with my counselor Rowan. You’ve made an impact on my life and thanks again!

Madicyn Logan
1 month ago
4

Nexus definitely gave me a place to educate and regulate myself daily. I gained many friends and have been touched by staff members such as Lauren, Jasmine, Tristan, Ms.Millie, Stephanie, Isabelle,Mrs.Tammy, and Chad, in ways I will carry with me in lifelong memories. Nexus gave me to the tools I needed in my empty toolbox to allow me to turn the waterfall of sobriety into the stream of recovery. There were a few hiccups in my stay there which is why I will only give 4 stars today. I am genuinely grateful and happy that I went to Nexus and was able to grasp ahold of the horns of courage, the wings of serenity, and the strength of wisdom. I would recommend this place for anyone who is serious about staying sober and has the capacity for tolerance and patience. Thank you to all the amazing staff that helped this wayward sheep find her way back to her heard.

Jan Kickham
1 month ago
5

Nexus provided many things I needed for recovery. I was busy all the time and challenged in many helpful ways. It was an overall great experience for an elderly alcoholic trying to get a firm grip on sobriety. Keep in mind, side effects may include lifelong friends and increased self worth.

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