800-784-1361
They are terrible to their patients, people feel awful in here. They are constantly humiliated by the staff that feels "superior" just because they don't have the same problems like us
About NorthKey Community Care
All of the programs at this location are on an outpatient basis. This location offers counseling services but also has psychiatric services if you need medication management for substance use or mental health issues. They also have medications for opioid use disorder (MOUD).
You can attend an intensive outpatient program for adults (IOP). The IOP includes education about the disease and its stages. Education covers topics such as codependency and relapse prevention. You’ll work on learning new and better coping skills so you don’t feel the need to turn to substances in times of stress. You’ll learn to break the connection between leisure activities and alcohol or drugs.
The IOP also has group therapy, anger management, and individual therapy. In individual therapy, you’ll work on not only improving your mental health but also developing a good recovery plan. If appropriate, your family will be included in therapy and in your treatment plan since addiction is a family disease.
Former clients have mixed feelings. Some thought the program and people were really great while others were not as enthusiastic. Some people mentioned that the clinic wasn’t good about answering the phone at the front desk.
Fact checked and written by:
Susan Bertram, BA
Edited by:
Anna Spooner
Latest Reviews
The receptionist on the second floor kept telling me I could leave and not do the paper work if I wanted because I wasn’t exactly excited to be up after working a late shift. But regardless children and people seeking help and they tell them to leave because they’re not excited and they take it as attitude. I was court ordered to come here and I’m glad to get my things done and put a bad past behind me but because I wasn’t give her excited answers she was telling me I could leave no wonder this has such bad reviews. The receptionist downstairs were great and helpful.
The peer support there is non-existent. If you truly need help I would recommend you go someplace else.
This place was recommended to take my son for some behavioral concerns we have. We were able to get an appointment in quickly, however, upon arrival I was informed they would have to reschedule due to our tardiness. I CALLED before the start of the appointment (by nearly 20 min) to say we were running late, the person who answered my call was aware we were new clients and just told us they would let them know. There was no indication of there being any issues etc. Well apparently it was, we were 15 minutes late and told we had to reschedule, we drove nearly 40 minutes and did our due diligence to notify before our scheduled time of our tardiness. This is unacceptable and quite frankly a waste of my time, money and gas. VERY UNPROFESSIONAL and disappointing, never again. I will NOT be rescheduling.
Rehab Score
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6.6 / 10
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. NorthKey offers outpatient substance use services in several levels of frequency and intensity to facilitate the development and implementation of your personal recovery plan.
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. NorthKey offers intensive outpatient services for adults who are using alcohol and/or drugs. Their intensive outpatient program follows evidence-based treatment protocols and is based on the best methods of promoting sobriety and recovery.
Case Management helps you manage your recovery plan and also helps you access other needed resources in the community. Their case manager meets with you to help you evaluate your service need, to help you develop your individualized treatment and recovery plan and acts as a coach to encourage you along your plan. Your case manager meets with you at scheduled times, helps monitor your progress and quality of services received and assists you in making connections with other supportive community resources important for your recovery process.
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Kentucky often starts with detox, then includes inpatient or outpatient treatment, and continues with aftercare support. Specific methods used during each of these phases varies, but often include individual and group counseling, medication, and recreational therapies.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive behavioral therapy in Kentucky involves learning to recognize unhealthy thinking patterns and developing problem solving skills to cope with life's challenges. It will help you have greater confidence in your abilities so you can change your patterns of behavior and break free from substance abuse.
Typically, dialectical behavior therapy (DBT) in Kentucky involves four types of therapy sessions. You'll participate in a pre assessment, skills training in groups, individual therapy, and telephone crisis coaching. The goal is to improve your skills for coping with daily emotions and life challenges.
Group therapy helps you discuss, develop and improve your personal recovery as well as helps you learn from others who are engaging in recovery. Their therapeutic group helps you improve your life skills and acquire a support system for those times when your recovery is challenged.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Several techniques are key to motivational interviewing in Kentucky. Your therapist will use open ended questions, affirm your strengths, reflect your responses back to you, and summarize your responses. This allows you to identify any discrepancies in your current situation and your future goals, which can motivate you to make changes.
Trauma therapy provides you with a safe space to work through a trauma that you witnessed or experienced. Trauma informed therapy supports you to understand your emotional and physical responses and develop healthier coping mechanisms when exposed to triggers in the community. This improves your sense of self confidence and empowerment.
As you begin couples therapy in Kentucky, you'll outline the goals for therapy. Your therapist will then arrange to meet with you in weekly joint sessions and, in some cases, individual sessions. You'll receive homework assignments to practice each week between sessions that will help you reach your goals.
NorthKey Community Care provides services to help you improve the mental health of your children and family. Their professional staff understands behavioral health issues and how to help your children, and you, improve communication and reduce family tensions.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Holistic alcohol and drug addiction treatment centers use recreational therapy to help you find a constructive way to spend your time and manage your stress. Activities can include yoga, team sports, creative arts, and painting. These encourage social interaction, support your physical fitness, and improve your mood, all of which are crucial for maintaining a successful recovery.
Amenities
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Private Transportation -
Residential Setting -
Private Rooms -
Walking Trails
Staff & Accreditations
Staff
Dr. Owen Nichols
CEO
Rob Vonckx
Chief of Operations and Talent Management
Art Jones
Chief of Business Management and Development
Jennifer Miller
CMHC Project Director/Chief of Clinical Services
Jessica Ellis
Chief Integrated Care Officer
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
513 Madison Avenue
Covington, KY 41011
Get Help Now - 859-592-2997
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