Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

NorthKey Community Care – JE Willett Treatment Center

7459 Burlington Pike Florence, KY 41042
Claim Profile
NorthKey Community Care - JE Willett Treatment Center KY 41042

About NorthKey Community Care – JE Willett Treatment Center

Their counseling programs offer a wide range of options depending on your needs. If you’re a minor there’s a program that connects with your school so that you won’t fall behind your classmates. There are also family programs and early childhood resources which can help you connect better with relatives and deal with any troubles at home before they get worse.

For adults, there are therapy programs to help you find work and housing. There’s also psychiatric care for underlying issues that fuel your addictions. You’ll build a peer group to lean on for support.

There’s also a special track for pregnant women. This offers free classes and support so that your baby is safe and healthy.

Finally, primary care is available. This includes a pharmacy.

Latest Reviews

K B
3 weeks ago on Google
1
Scheduled an appointment in June, I called to confirm (now august) and they told me it was never even scheduled. Every time I’ve gone through northkey it’s an issue, weather it be billing my insurance, appointments not being scheduled, and a disorganized office which clearly doesn’t have their stuff together. I get so frustrated any time I need therapy, I feel like I need more therapy trying to get therapy through them. 0/10 don’t recommend
Chandler Steed
1 month ago on Google
1
This is an awful place. If you’re having emotional problems, strong anger, and violent outburst don’t go here because this place will just lock you up. Their therapist and psychologist are very weak and can’t handle anger or angry people. A lot of their appointments you go to the place and then they give you a laptop and you go into a room and you have a zoom call with the therapist. The only reason I’m going there is to see the therapist in person I think it has more of a effect on you. This place is awful.
Jesse Hodge
1 month ago on Google
5
I really feel they care about me
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.3 / 10

Accepted Insurance

NorthKey Community Care – JE Willett Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. NorthKey offers outpatient substance use services in several levels of frequency and intensity to facilitate the development and implementation of your personal recovery plan.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

NorthKey Community Care provides services to help you improve the mental health of your children and family. Their professional staff understands behavioral health issues and how to help your children, and you, improve communication and reduce family tensions.

Group therapy helps you discuss, develop and improve your personal recovery as well as helps you learn from others who are engaging in recovery. Their therapeutic group helps you improve your life skills and acquire a support system for those times when your recovery is challenged.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Dr. Owen Nichols

CEO

Mr. Rob Vonckx

Chief of Operations and Talent Management

Mr. Art Jones

Chief of Business Management and Development

Ms. Jennifer Miller

CMHC Project Director & Chief of Clinical Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

7459 Burlington Pike
Florence, KY 41042

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Florence

Left arrow icon Back to KY

Reviews of NorthKey Community Care – JE Willett Treatment Center

3/5 (37 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
17
4
0
3
2
2
2
1
16

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

K B
3 weeks ago
1

Scheduled an appointment in June, I called to confirm (now august) and they told me it was never even scheduled. Every time I’ve gone through northkey it’s an issue, weather it be billing my insurance, appointments not being scheduled, and a disorganized office which clearly doesn’t have their stuff together. I get so frustrated any time I need therapy, I feel like I need more therapy trying to get therapy through them. 0/10 don’t recommend

Chandler Steed
1 month ago
1

This is an awful place. If you’re having emotional problems, strong anger, and violent outburst don’t go here because this place will just lock you up. Their therapist and psychologist are very weak and can’t handle anger or angry people. A lot of their appointments you go to the place and then they give you a laptop and you go into a room and you have a zoom call with the therapist. The only reason I’m going there is to see the therapist in person I think it has more of a effect on you. This place is awful.

Jesse Hodge
1 month ago
5

I really feel they care about me

carl ryan
2 months ago
5

Amazing place. Everyone is super friendly, non judgmental, and really want ti help you.

Tara S
4 months ago
1

I was supposed to have an appointment there last week, they called and told me it was a zoom meeting, I called back and confirmed it was a zoom meeting, they sent me the link and everything.. I log on and the "dr" never shows up. I call and they tell me I was supposed to come into the office and now they have to reschedule me and can't get me in for 2 more months. There was zero remorse. This is why people end up in a mental health crisis. You finally get the courage to seek out help, and then they jerk you around.

Christy Hearn
7 months ago
1

Natalie Donley
8 months ago
1

my mom recently passed away and i really needed to talk to someone and my therapist canceled on me and said that shes switching positions and switching positions on me. now i have to get a new therapists, ive had to get switched to a new therapist over 5 times now ove thenpast 10 years and its mentally draining. i highly dont recommend going to northkey. ive finally broke all my walls down to the therapist i just had and she just left me. thanks northkey 😂 youve been such a great help. ive been going here for the past 10 years and im 17, the only reason why i even keep going back to northkey is because THEY DONT HELP. they need to start actually caring about the people who go, but i guess they never will.

Brennen Loveless
11 months ago
5

Mikiahya
1 year ago
1

RITA is TERRIBLE. wish I could give 0 stars. Patient needs and care are the least of staffs concern. Prescriber Rita is extremely unprofessional. Was scheduled with her twice both times arrived ON TIME to my appointment and she RITA chose to wait 15 minutes with me in the waiting room both times just to cancel. Very unprofessional, for someone who actually needs care and has to go out of their way to get to their appointments it’s very stressful to be canceled on because of the lack of someone else’s professionalism. If this is your job/ career you know people count on those appointments so it sad that people like this are in this profession. The experience I’ve had with them has honestly made me want to stay away from other places like this how can you care about mental health and wellbeing of others and constantly put that last. Very disappointed with my experience here.

Jessica Puckett
1 year ago
1

Unprofessional and under qualified staff working. Better off calling a place more legit than someone who claims to be sober in AA and facing criminal charges.

Jasmien curry
1 year ago
1

this place has no idea what they’re doing. awful communication between staff

Alicia
1 year ago
5

My therapist Jetona and the nurse practitioner Lorie are amazing. I was going through a really hard time for awhile and would get back to me almost immediately when I reached out. And also one of the women from the front desk did too when I was having problems with the pharmacy and there was a miscommunication. I appreciate all of you. Your diligence has made a difference for me.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for NorthKey Community Care – JE Willett Treatment Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Cumberland River Care Center
London, KY (606) 864-6332

Cumberland River Care Center

Cumberland River Behavioral Health is an outpatient facility for individuals... read more.
NorthKey Community Care
Falmouth, KY (859) 578-3200

NorthKey Community Care

NorthKey Community Care - Montjoy Street provides mental health services bas... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline