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Northside Hospital Behavioral Health Services

1140 Hammond Drive, Suite J-1075
Atlanta, GA 30328
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About Northside Hospital Behavioral Health Services

These therapies are made to help people who have dealt with abuse, mental health disorders and other issues. What’s nice about going to treatment in a hospital setting is that they are aware of other health issues. Aside from that, you’ll learn proper coping skills and attend training groups. Going through training with someone else who is going through the trenches can make treatment so much easier. They’ll also monitor your progress while you attend treatment.

While this place offers the advantage of having more than just behavioral services, they’ve built a reputation for over medicating their patients.

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Fact checked and written by:
David Bugg
Edited by:
Kerry Nenn, BSW

Latest Reviews

Dianne Joy
2 months ago on Google
1
My grandson was taken to talk to someone about his anxiety and stress surrounding college. A person named Lamesha signed a form that had him transferred to Ridgeview Monroe, though Northside keep telling us he was going to Morrow—spelled out. I cannot tell you how awful this experience has been for him. He was not a harm to himself or others and did not have any alcohol or drug problems. We are trying to get him released from Ridgeview—35 miles away from us—and we did not even know what got him there. We may be filing a formal complaint against the behavioral health department at Northside. His mental and physical health has now been put in severe jeopardy. He was just seeking some help with the stress of college. Good grief. This has been a nightmare for him and us.
J. Bell
3 months ago on Google
1
I never actually got to have my first appointment. I filled out the paper work that was emailed to me, I called them to confirm that they received it and I was put on hold for a good 5 mins before someone came back on the phone told me to hold some more. I said "Sure! No problem". I was on hold for some additional time then they hung up on me! I figured it was a mistake and tried calling back. Suddenly, EVERYONE IS OUT OF OFFICE AND NOT ANSWERING THE PHONE. Excellent! The next day, no one reached out to me for me virtual appointment with the scheduled DR and that was that. My mental health is HIGHLY important to me, so if this is how they handle things, then I dodged a bullet and Lord knows I definitely don't need bullets. Yikes.
Shamika Hawkins
5 months ago on Google
1
Beware of seeking treatment here. The staff here are insensitive. The negative reviews previously left here over the years are sadly accurate. Also, notice how this establishment hasn’t even cared nor taken the time out to respond or resolve any issues or concerns mentioned. The negative experience I had has deeply discouraged me from seeking mental health services from the abusive nature and lack of empathy from the staff. Absolutely no accountability whatsoever.
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6.1 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Northside Hospital Behavioral Health Services works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1140 Hammond Drive
Suite J-1075
Atlanta, GA 30328

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Reviews of Northside Hospital Behavioral Health Services

2.22/5 (55 reviews)
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0
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14
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36

Reviews

5

Really organized place, where they work as a team to help us patients get better. After two years of insurance battles I was able to find this gem in the middle of the desert.

Reviewed on 12/12/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1666666666667 (54 reviews)
AXEL Axel
2 weeks ago
5

Dianne Joy
2 months ago
1

My grandson was taken to talk to someone about his anxiety and stress surrounding college. A person named Lamesha signed a form that had him transferred to Ridgeview Monroe, though Northside keep telling us he was going to Morrow—spelled out. I cannot tell you how awful this experience has been for him. He was not a harm to himself or others and did not have any alcohol or drug problems. We are trying to get him released from Ridgeview—35 miles away from us—and we did not even know what got him there. We may be filing a formal complaint against the behavioral health department at Northside. His mental and physical health has now been put in severe jeopardy. He was just seeking some help with the stress of college. Good grief. This has been a nightmare for him and us.

J. Bell
3 months ago
1

I never actually got to have my first appointment. I filled out the paper work that was emailed to me, I called them to confirm that they received it and I was put on hold for a good 5 mins before someone came back on the phone told me to hold some more. I said "Sure! No problem". I was on hold for some additional time then they hung up on me! I figured it was a mistake and tried calling back. Suddenly, EVERYONE IS OUT OF OFFICE AND NOT ANSWERING THE PHONE. Excellent! The next day, no one reached out to me for me virtual appointment with the scheduled DR and that was that. My mental health is HIGHLY important to me, so if this is how they handle things, then I dodged a bullet and Lord knows I definitely don't need bullets. Yikes.

Shamika Hawkins
5 months ago
1

Beware of seeking treatment here. The staff here are insensitive. The negative reviews previously left here over the years are sadly accurate. Also, notice how this establishment hasn’t even cared nor taken the time out to respond or resolve any issues or concerns mentioned. The negative experience I had has deeply discouraged me from seeking mental health services from the abusive nature and lack of empathy from the staff. Absolutely no accountability whatsoever.

Overall Experience
Date Submitted
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