800-784-1361
These people overcharged the hell out of my wallet. Receptionists know nothing about customer service, doctors seem completely clueless and no one has any proper bedside manners. You are treated like garbage, this place is a waste of time and tax dollars
About Norwalk Hospital – Behavioral Health
Norwalk Hospital – Behavioral Health, located in Norwalk, Connecticut is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.
Specialty rehab programs at Norwalk Hospital – Behavioral Health include age-sensitive addiction treatment considering health and life-stage issues of older adults.
Facility Overview
366 Number of Available Beds
Latest Reviews
I recently had outpatient surgery at the hospital. I had never been before and I was so impressed with the service. The staff was kind and helpful and gave me all the information I needed to get through the surgery. I even received a 'thank you' for coming to the hospital and hope you get better soon card. Post surgery I was helped by a lovely staff member to get dressed. She was a pro, and so kind and empathetic - she was about to retired after many years of service. Keep up the great work!!
Response from the owner1 week ago
Thank you for sharing this thoughtful review, Lisa! It’s great to hear the outpatient surgery team provided clear information, kind support, and thoughtful touches —and that recovery assistance felt compassionate and professional. We’ll share this with the entire team!
I cannot say enough great things about this amazing hospital and the staff. Every single person that worked there during my stay was top notch; professional, extremely well informed, kind, respectful. From the ER to the ICU, doctors, nurses, technicians, food service, cleaning crew were amazing! Well equipped and spotless! They saved my life and I am so incredibly thankful for each and every person that works there. Shoutout to ICU nurses Xien and Michaela, Dr. Walker, Dr. Marcus, the EMT’s who got me there, and the young man who took food orders! Phenomenal!
Response from the owner1 week ago
Thank you for sharing this wonderful review of the hospital and care teams—from the ER to the ICU, as well as technicians, environmental services, and food service. It’s wonderful to hear praise for excellent, well-coordinated care and a spotless environment. We'll be sure to share this with our entire team!
My wife, Amy and I, had an incredible experience with the entire midwife and nursing staff at Norwalk Hospital Maternity. Everyone was so kind and patient, especially with my wife trying to have a natural birth. Have to give a special shoutout to doula May Joseph. She is incredibly kind and encouraging. Cannot recommend her enough.
Response from the owner2 weeks ago
Thank you so much for your kind review, Thomas! We're delighted to hear that the midwives and nursing staff were caring and patient, and we appreciate your special mention of doula May Joseph’s encouragement and support. We’ll be sure to share your praise with the team—they’ll be so grateful for your recognition. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
5.1 / 10
Gallery
Accepted Insurance
EmblemHealth
Centivo
CDPHP
Husky Health
Oxford Health Plans
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
Anne Roby
Chair
Steven Lant
Vice Chair
Elizabeth Bradley
BOD
Donald Jones
BOD
Contact Information
34 Maple street
Norwalk, CT 06856
Get Help Now - 860-264-6018
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