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Oaklawn Psychiatric Center

415 East Madison Street South Bend, IN 46617
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Oaklawn Psychiatric Center IN 46617

About Oaklawn Psychiatric Center

Oaklawn Psychiatric Center’s South Bend, Indiana location offers outpatient alcohol and substance use disorder treatment as well as a full range of mental health services for adolescents and adults.

Oaklawn offers open access clinics Monday through Friday where individuals can begin the treatment process without an appointment. During this session individuals complete assessments with an addiction therapist and come up with an appropriate treatment plan.

They offer a Group First Model of treatment. This means that individuals start treatment in group therapy where they receive treatment as well as peer support. Some people will continue to attend only group therapy while others will transition to individual therapy for their addiction treatment.

Their individual and group sessions use evidenced based modalities to help men and women achieve long term recovery. These include cognitive behavioral therapy (CBT) and mindfulness and meditation as well as emotional regulation therapy.

In addition to therapy some individuals with alcohol and substance use disorder may benefit from medication assisted treatment (MAT). Oaklawn’s MAT program uses FDA approved medications to help individuals with withdrawal symptoms. The medications also reduce cravings and normalize brain chemistry to stabilize physical health. The use of MAT in addition to therapy has been shown to greatly reduce the risk of relapse and lower the risk of drug overdose deaths.

Oaklawn accepts most commercial insurance plans and Medicaid. They do not turn people away for lack of insurance coverage or ability to pay. They offer a sliding scale fee payment plan and in some cases will work with individuals to get them enrolled in a state funded plan if they are eligible.

Facility Overview

Calendar icon 31 - 60
Avg Length of Stay in Days

Latest Reviews

James Kauzlarich
3 months ago on Google
5
A very good place to receive low-cost mental healthcare.If you need help, I can honestly urge you to give them a chance. You deserve the chance.I'm pleased to say that there has been many good changes at Oaklawn. I've been going here off and on in the 40+ years since I was in high school (back when it was known as Madison Center), and 99% of the psychiatrists and counselors have always been very good. Though they are not immune from their own confirmation bias. Unfortunately, even though I like most of them, frontline staff has been in the past unsympathetic and cruel.When you're mentally ill, specifically having Major Depressive Disorder, doing anything at all can seem like an impossible task. Just getting out of bed can be terrifying and seem to have no point. And after you had to fight yourself and the world to get there, being required to fight for yourself and the respect everyone deserves, in a place where they're supposed to be there to help people with mental illnesses, is really not just inappropriate but unforgivable. Fortunately, management is approachable, and will listen. At least they have to me, and have thanked me for bringing certain issues to their attention. Even writing me a letter a week or so after we spoke.I don't work there, and I only know the things that I've seen and experienced firsthand, but it seems like a much friendlier place to work, less sterile. Which I'm sure positively affects the frontline staffs attitudes. And though frontline staff can seem clickish, and move to defend themselves as a group when one is criticized by a patient, say by gaslighting that patient, management is aware that that is inappropriate.In the 5 years since my previous review, I only recall one single negative experience.================Older Review from 2020:A decent place for low cost psychiatric care. But the front desk staff in the Physicians floor can be extraordinary rude and unsympathetic. Especially if you mention any displeasure with Oaklawn's rules, they seem to take it as a personal insult, and really need to get a job outside of psychiatric care, because they are not suited for it. They are also discouraging when you come to make an appointment, or pick up patient assistance medications, Etc. They often don't know what they're talking about, so don't let them discourage you from what you're trying to do and insist that they pass on messages to the people and doctors you are trying to contact.
April Lowe
4 months ago on Google
5
Oaklawn has a wonderful staff. From the moment my husband and i walked through the door we were treated with respect. Shane is a really attentive counselor who guided us through the whole intake process. We're grateful to be patients here at oaklawn.
Amo;s World
4 months ago on Google
5
I Absolutely love and Appreciate this place for everything and Every single person they help every day. But You can only help someone as long as they want to help themselves. I am a huge Advocate for this place and all the resources it has to offer. And if you don't like this place. That's okay you don't have to go. But just know. They will be right there to help when you finally realize. Hey maybe I am the common denominator in all my problems. Oaklawn is amazing & they do help with all kinds of things. But they don't just hand it out. You gotta show them you want to help yourself. They have been my biggest support for more than 10 years now. And In my life for 15+. Thank you, Oaklawn & Every single person that has worked, Does work, is working, and will work there. Because every one of you are amazing and blessed.
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Rehab Score

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7.3 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

For long-term recovery from drug addiction, drug rehab in Indiana is often key. This treatment gives individuals who are struggling with a substance use disorder the tools to manage their disorder and achieve long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Laurie Nafziger

President & CEO

Dr. Daniel Kinsey

MD

Bonita Schrock

CCO

Joe Barkman

CFO

Sharese Swafford

VP of Intensive Services

Kristin Tawadros

VP of Outpatient Clinical Services

Amy Rosen

VP of Access & Medical Services

Cindy Schulz

VP of Adult Case Management and Housing Services

Jill Seifer

VP of Human Resources

Kelli Liechty

VP of Access and Crisis Services

Becky Zakowski

Executive Director, Oaklawn Foundation

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (574) 283-1234
Building icon

415 East Madison Street
South Bend, IN 46617

Fact checked and written by:
Cary Damerow, BA, LPN
Edited by:
Anna Spooner

Rehab in Cities Near South Bend

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Reviews of Oaklawn Psychiatric Center

2.87/5 (56 reviews)
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Reviews

1

Awful place. They should learn to listen because in that way they could give an accurate diagnosis instead of just labeling you and telling you, with no fundaments, what they think it's best for you. Also, the front staff desk could learn some manners.

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (55 reviews)
JTXCX
1 week ago
1

They no longer offer telehealth even though I confirmed with FSSA that they do. When I spoke with compliance at Oaklawn, they said oh this is not the case and claimed that they are not allowed thru Medicare or Medicaid to continue offering telehealth after the pandemic (not true). So i called DHS and they confirmed that is not true and connected me directly to my insurance provider. Anthem confirmed that telehealth/telemedicine IS still covered. They even gave me the medical billing code used and told me to give it to Oaklawn for them to utilize so I can have the service I qualify for. They also had my case worker contact compliance at Oaklawn and reminded them of this. Well Oaklawn finally came back saying that ok they actually can still offer telehealth but they PREFER not to. Ok? They choose not to because they want all patients to come in person even if they are unable to. When i reminded them that I am legally disabled and am required by law to be reasonably accommodated (even tho continuing a service I already received is not accommodating, it’s continuing that service) they outright refused. I had to file a complaint with the DMHA and provided all my correspondence. There is an entire saga but this is the part that people deserve to know and why I am reviewing.

Dawn Chelsea
4 weeks ago
1

They don’t care about your mental health

classic tv and music
1 month ago
4

Good place to get help but beware of the groups they force you to talk about issues and then the groups are supposed to be confidential no they are not.my medication doctor sent a referral over about individual therapy which was for a female but instead set me up with a male.my medication doctor stopped communicating and listening to me and chose to listen and communicate with my behavior staff who I see once a week.i like Dr. Soleai but I am the patient not the behavior staff.

James Kauzlarich
4 months ago
5

A very good place to receive low-cost mental healthcare. If you need help, I can honestly urge you to give them a chance. You deserve the chance. I'm pleased to say that there has been many good changes at Oaklawn. I've been going here off and on in the 40+ years since I was in high school (back when it was known as Madison Center), and 99% of the psychiatrists and counselors have always been very good. Though they are not immune from their own confirmation bias. Unfortunately, even though I like most of them, frontline staff has been in the past unsympathetic and cruel. When you're mentally ill, specifically having Major Depressive Disorder, doing anything at all can seem like an impossible task. Just getting out of bed can be terrifying and seem to have no point. And after you had to fight yourself and the world to get there, being required to fight for yourself and the respect everyone deserves, in a place where they're supposed to be there to help people with mental illnesses, is really not just inappropriate but unforgivable. Fortunately, management is approachable, and will listen. At least they have to me, and have thanked me for bringing certain issues to their attention. Even writing me a letter a week or so after we spoke. I don't work there, and I only know the things that I've seen and experienced firsthand, but it seems like a much friendlier place to work, less sterile. Which I'm sure positively affects the frontline staffs attitudes. And though frontline staff can seem clickish, and move to defend themselves as a group when one is criticized by a patient, say by gaslighting that patient, management is aware that that is inappropriate. In the 5 years since my previous review, I only recall one single negative experience. ================ Older Review from 2020: A decent place for low cost psychiatric care. But the front desk staff in the Physicians floor can be extraordinary rude and unsympathetic. Especially if you mention any displeasure with Oaklawn's rules, they seem to take it as a personal insult, and really need to get a job outside of psychiatric care, because they are not suited for it. They are also discouraging when you come to make an appointment, or pick up patient assistance medications, Etc. They often don't know what they're talking about, so don't let them discourage you from what you're trying to do and insist that they pass on messages to the people and doctors you are trying to contact.

April Lowe
4 months ago
5

Oaklawn has a wonderful staff. From the moment my husband and i walked through the door we were treated with respect. Shane is a really attentive counselor who guided us through the whole intake process. We're grateful to be patients here at oaklawn.

Amo;s World
4 months ago
5

I Absolutely love and Appreciate this place for everything and Every single person they help every day. But You can only help someone as long as they want to help themselves. I am a huge Advocate for this place and all the resources it has to offer. And if you don't like this place. That's okay you don't have to go. But just know. They will be right there to help when you finally realize. 💡 Hey maybe I am the common denominator in all my problems. 🤦‍♀️ Oaklawn is amazing & they do help with all kinds of things. But they don't just hand it out. You gotta show them you want to help yourself. They have been my biggest support for more than 10 years now. And In my life for 15+. Thank you, Oaklawn & Every single person that has worked, Does work, is working, and will work there. Because every one of you are amazing and blessed.

Rebekah Traver
7 months ago
5

paula morrison
10 months ago
1

They do not stand behind what they tell a person and cause more mental anguish than the person had in the beginning. They are harming people a lot more than they help.

Michael Mikey Adkins 470
10 months ago
3

Great place.I have tried to get help but was told that they couldn't help me my husband has seen a medication doctor and attended N/A classes but he needed more help and support.he thought he was going to a 28 day treatment program but was lied to by two oaklawn employees which I believe is not right.travor is awesome and young.the other employee sat in the same room and made us believe that we all would reunite with my husband in August but what we were not told is that he wouldn't ever come back home with his wife and family cause they have chosen to place him somewhere else.please always be honest with everyone in the patients lives.i have been married to the patient almost 21 years.why mislead and break up families.I would not highly recommend Oaklawn if you have drug and alcohol issues.I will give a five star when my husband is allowed to come home.

Marcus Harris
1 year ago
5

Well things have changed at Oaklawn in south bend. I’ve been assigned a new physician Dr. Platt. I haven’t seen him yet but his nurse has been very helpful. She called me and said that Dr. Platt prescribed something to get me through until my appointment. He was not so selfish with prescribing me something to get me throughout this waiting period. I am very grateful and have to withdraw my last report

Michael Manfredi
1 year ago
1

This place is terrible. It’s only for individuals who are forced to come here for court orders. Coming to Oaklawn on your own accord is a mistake. DO NOT GO TO OAKLAWN FOR MENTAL HEALTH.

Brett Crowe
1 year ago
1

My roommate/client has been going to Oaklawn for atleast 5 years. I've gone with him several times and all they do is write him.refills for his meds. I asked if they could get him into counseling With a psychiatrist. And the nurse practioner who refills his meds called me at home and basically told me to mind my own business and she didn't think he needed therapy. My friend/ client lives with me And is diagnosed by Oaklawn as Schizophrenic. He's attacked me repeatedly, tears up my home and my belongings when he doesn't get his way recently he was arrested for stabbing me in the neck with a fork. I spoke to Oaklawn about this and other incidents and they still just refill his meds and send him home. Shortly afterwards they sent him a letter dismissing him from their care, so currently he has no meds nor any way to aquire them. In my opinion from my observations and interactions with Oaklawn that they appear to be nothing more than a pill mill.

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