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Optimum Performance Institute

21051 Warner Center Ln, #105 Woodland Hills, CA 91367
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Top 10 Rehab In Woodland Hills
Optimum Performance Institute - OPI

About Optimum Performance Institute

Optimum Performance Institute located in Woodland Hills, California, offers residential treatment to help young adults and adolescents overcome alcohol and drug abuse. They also treat co-occurring mental health issues like suicidal thoughts and self harm. Their program provides round the clock care in a familiar and safe environment.

Restoring trust and strengthening family bonds are the goals of regular communication and involvement from parents who are crucial to the healing process. Individualized mental health care is the main goal of the treatment plan. This ensures that each patient receives support tailored to their requirements.

Clients live in nearby apartment buildings that mimic real world settings from the very beginning. In addition to learning everyday living skills like cooking and grocery shopping this arrangement enables them to participate in social interactions that are essential for fostering independence. With the help of a committed healing team they put the skills they’ve learned in both individual and group sessions to use in real world circumstances.

In order to help them set and accomplish their own goals each young adult works closely with their own therapist and case manager. Participating in Tae Kwon Do, volunteering or going to classes could all be part of a normal day. Clients also work with psychiatrists on medication management, life skills management and individual and group therapy.

The apartment buildings offer opulent lodgings along with a number of facilities such as two swimming pools, a cutting edge fitness center and outdoor gathering areas with barbecues. The facilities are easily accessible by shuttle service, are secure and are only a mile from their offices.

They provide clinical aspects of treatment with flexible payment options such as insurance billing and private pay. They are out of network with all private insurance providers and do not accept MediCal, MediCaid, TRICARE or HMO plans.

Latest Reviews

Henry Wasserman
2 months ago on Google
1
Admissions will tell potential clients whatever they need to hear to make OPI look like the perfect-fit, regardless of whether or not it is true or utterly misleading. I am 23, and I arrived at OPI Long Term in early November 2024. Within the first month, my therapist quit and I was switched to another therapist--that should have been a hint. OPI Long Term is split into two parts, the residential "program" and the clinical/office program. The residential part is staffed by unqualified "Independent living specialists" who lack any clinical experience and are unable to effectively manage/intervene in apartment social dynamics, even when a client is being bullied and harassed by the other clients in their apartment because of their weight and sexual identity. There is also little to no connection between clinical and residential, despite what OPI claims. Clients are never able to manage their own medications or exist as an integrated member of society while they are part of this "independent living" residential program. Weekend outings are, for the most part, a joke, with destinations such as Dave & Busters or a 20-minute trip where clients walk around a local bookstore. Furthermore, therapy groups are poorly managed and while the group known as "process group" should provide the perfect structured opportunity to address interpersonal issues between clients, the facilitators are unable to foster such environment and the group ended in either silence or petty insults and screaming so many times that the group was recently discontinued. The clinical staff will also misconstrue information to the parents of clients, and make it appear that the client is to blame if they are unhappy or unsuccessful in the program. Beyond the lack of residential and clinical support, OPI Long term has been riddled by scandals, from a sexual relationship between a client and former life skills specialist, to apartment lockdowns due to active shooters in the area, and being bought out by the notorious for-profit behavioral health company: embark behavior health. As someone whose parents have spent over $60,000 on the residential part of this program (insurance will not cover any part of the residential aspect) I am deeply disappointed and angered by the pathetic nature of the "program" (if you can call it a program) and its failure to help me explore my struggles with social dynamics. People deserve so much better than what OPI pawns off on struggling families in their times of need.Also...OPI can afford to buy another 3.1 million dollar house for their new additional short term location, but cannot afford to pay residential employees enough to attract qualified candidates at their already established locations (the residential pay is under $26/hour)...This is so clearly a business, NOT a treatment center.Further Update: OPI LinkedIn's page posted regarding the opening of the new 3.1 million dollar house they bought. I commented on the post expressing that they are more interested in making money by opening additional locations than they are with investing that 3.1 million into their already open locations and improving the quality of treatment by hiring qualified staff! My comment was up for less than 15 minutes before it was deleted by OPI. By hiding behind the dangerous use of censorship, OPI demonstrates its fear of the truth and its exploitative values.
nahc
2 months ago on Google
3
I m 20 btw, I arrived at OPI on June 24, 2024, coming from a previous short term residential program near by. First day was great, got introduced to all my staff and met tons of nice peers. I would find myself having lots of anxiety, depression and just hopelessness in life. I used to be scared to talk to therapist but i learned that they can t help you unless you tell them what you want help with. My previous treatment and OPI really helped me learn that skill.Groups are great, get to meet all the other clients, but sometimes the space can feel like a high school with cliques and others thinking it s okay to talk down on other clients due to their mental health. So sometimes the safe space they try to provide isn t safe because you get talked about behind your back. Unfortunately OPI doesn t seem to do anything about this bullying. Myself was never harassed/bullied, but I would watch it happen all the time to other clients and would have to stand up for them and whatever kids BS thinking they know everything.All the staff are kind at OPI, they will be hard on you when it has to be if they really know you want to succeed and learn. For those parents who just send their kid expecting to get fixed automatically or get forced to be fixed(that is not what OPI does). If your child seems to not want to do the program, OPI unfortunately won t discipline them due to being afraid of backlash from parents. No parent wants to hear that their child is not improving, not wanting to help themselves, and won t accept or listen to advice other than threaten other with their own suicide. If a kid wants to go out and do drugs and have sex with others they ll be able to do it. Also tons of clients will have nicotine GLI had plenty of relapses at OPI, and the addiction department was always understanding. I actually finally understood that I no longer drink to feel good, I relapsed a time at OPI because I wanted try and use substance normally, though knowing one of my problems was using substance to cope. Instead of getting mad, upset, or disappointed, they helped me realize the growth and how I didn t go drugs to cope with some problem, but that I relapsed because there wasn t any problems.So they really dig deep into you and look into your actions closely. Staff at the apartments, eh it can be hit or miss whether the staff just stays on their phone the entire time while doing their hourly rounds or you could have that staff that actually cares about you and notices when you look down and actually asks how you are doing. Most of the apartment staff are nice, but there are some odd heads.Lunch outings are a great way to meet other clients and bond more with them instead of in groups all the time. There are 2 groups each weekend, Only problem is, the cliques will complain until they all get in the same group and so then no one gets to meet anyone new.Shoutout Staff: Arianna, Spencer, Janet, Ali, Janet, Sarah, Momma Mariam(joke name for her, she gonna see this and get mad), Karen, Mina, Gabe, Mario, Marvin, Jeff, Arlieta, Jazz, k/cali(my gang), Orlando, Diego, ALL DRIVERS, Josh,Arianna and Spencer were part of my main treatment team and both provided outstanding work to help me learn about myself and gain confidence. Arianna was my therapist and helped me the same amount that i wanted to help myself. She realized how motivated I was to getting better and really reciprocated the energy and helped me.Spencer was my life coach, and he helped me learn things about myself that I could never truly know. He made me realize that it s okay to have feelings as a dude, it s okay to open up and learn from mistakes. He was like a brother to me and if I had a 2nd chance to choose another life coach, I would chose Spencer again.Anyway, I believe I got what I needed from OPI, but because I was motivated and determined to get better I did. It s going to be harder for you or your child if you come here, not wanting to be better yourself. Wish everyone the best of luck in their life story and hope this helped you in deciding treatment.
Response from the owner2 months ago
Thank you for sharing your detailed feedback. We appreciate your acknowledgment of our staff's hard work and dedication. We take your comments about the cliques and bullying seriously and will address them internally to ensure a safe and inclusive environment for all clients. We wish you the best in your continued journey towards wellness.
B Hanson
4 months ago on Google
1
The other parents leaving reviews are correct in their assessments of OPI. Let's start with the admissions and billing staff. Admissions will tell you whatever you want to hear, truth or not, to get you in the door. Both admissions and billing will be incredibly attentive until you sign the papers. After papers were signed, I had to ask my educational consultant to run interference to get my phone calls returned.Next therapy staff. I thought for the price, we would be getting the best of the best, but I was wrong. They are young and inexperienced, often interns. Our therapist, A Griner, was an "associate" marriage family therapist, not even licensed. I expect that level of experience for let's say, my kid's first after school therapist, but not in a facility where clients have serious mental issues and have already failed lower levels of care and certainly not in a facility charging $25-30K/month. The skill and ease that comes with years of experience was sorely missing.Residential staff- They too are also very young. My child was admitted under OPI's "intensive" level, where she was suppose to be monitored 1:1 with a staff member. During this "1:1" monitoring she acquired and used drugs several times, including the first day she was there. Of course, OPI does manage to charge you extra for this "intensive 1:1" monitoring. That month totaled around $34K. Drugs, alcohol, and sex between participants is rampant and staff look the other way.OPI is a failure to launch program. Other parent reviewers have stated that and they are correct. They present themselves as equipped to handle clients with significant mental issues, but that's a ruse. There are several young adult treatment centers around the country for a lot less money. OPI offers nothing that you can't get for half the price elsewhere. I learned this after we were out over $200K. Look closely at this program. I was a desperate parent trying to find help for my kid and I didn't look close enough. Don't make the mistake I did.
Response from the owner2 months ago
We are very sorry to hear about your negative experience; something unacceptable under Embark's standards. Our therapists and staff are dedicated to providing healing, nurturing care for that helps young people overcome mental health challenges and create lives filled with joy. We appreciate you for taking the time to voice your struggles and concerns. Embark is committed to increasing awareness and lowering the stigma surrounding mental health; and is focused on creating access to high-quality, evidence-based care. We have set out on a big goal to reverse our nation s youth mental health crisis. We invite you to reach out to our Executive Director, Jessica Breton, at jbreton@opiliving.com to discuss any issues or concerns further.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.4 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
inpatient iconInpatient
Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) support a client's sustained sobriety as they exit detox or step down from an inpatient program. IOPs are also designed for clients who are at an elevated risk of relapse. Intensive outpatient treatment typically requires clients to engage in a minimum of nine hours of therapy per week, but clients may receive up to 20 therapeutic hours weekly. IOP treatment modalities often combine psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
12-step icon12-Step
Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.
medically-assisted-detox iconMedically Assisted Detox
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

In California, dual-diagnosis addiction treatment programs offer comprehensive care for individuals with co-occurring mental health and substance use disorders. Programs include medically assisted detox, intensive outpatient, outpatient, residential rehab, and partial hospitalization. Using an evidence-based approach, clinicians utilize therapies like cognitive behavioral therapy, or dialectical behavioral therapy and mindfulness to address substance use disorders and co-occurring mental health challenges. Additional services include 12-Step recovery, group therapy, family counseling, and relapse prevention to promote sustained recovery.

Inpatient treatment for drug and alcohol addiction with a focus on mental health is a good fit for people who need closer monitoring and care. Treatment may occur in a hospital setting, a clinic, or a luxury rehab center. Mental health counselors and staff are available 24/7. Therapies typically include group and individual counseling, relapse prevention education, and emotional coping skills training.

Programs

young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • weight iconGym
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • hiking iconHiking
  • mountain iconMountain Views
  • hiking-poles iconWalking Trails

Staff & Accreditations

Staff

Jessica Breton, M.A., LMFT

Executive Director

Alisa Foreman, M.A., LMFT

Clinical Director

Vikki Ruthman

Human Resources

Mario Fuentes

Residential Director

Salvador Estrella

Director of Operations

Samra Asfaw, MA

Program Director

Robin Greene

Director of Admissions

Tiwi Nicks, M.ED

Director of Clinical Partnerships

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (818) 666-0524
Building icon

21051 Warner Center Ln
#105
Woodland Hills, CA 91367

Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Woodland Hills

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Reviews of Optimum Performance Institute

3.9/5 (84 reviews)
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Google Reviews

3.9 (84 reviews)
B Regina
4 days ago
1

Our 23 year-old son, who is diagnosed with Non-Verbal Learning Disorder (NVLD) was at OPI for 6 months. Although we saw some growth during that time, OPI did not help him in the ways he needed most, and ultimately was harmful to him. He has returned from the program more hopeless and less functional than he was before he left. Our major complaint about OPI is that the residential program is extremely limited at best. There is no structured programming in the apartments. There are no regular apartment meetings to see how things are going, to identify and resolve conflicts and/or to teach communication and empathy skills. There are no planned cooking and eating of meals together to promote connection and sense of community. Most troubling, there was no “real time” support or intervention when things went south. From early on in the program, in the presence of staff, our son was regularly and pointedly excluded and rejected by his apartment mates. They told him he could not join them in activities and was ignored when he attempted to engage in conversation with them. Our son spent the vast majority of his non-clinical time completely alone. After “phasing up” to an unsupervised apartment, he was actively bullied by his roommates. Although OPI intervened at this point, they ultimately allowed the offenders to remain in the unsupervised apartment with our son. From the many reviews here, OPI appears to help some young adults. However, from our experience, it is not an appropriate program for the most socially vulnerable. We expected that a residential mental health program serving neuro-divergent young adults, would have done a better job supporting and protecting our son during his time there.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We are sorry that this was your experience and would be happy to connect with you more.<br>Given the scaffolded nature of the program, when clients phase up, the residential support does change. Clients in these later phases are generally more able to engage in conflict resolution with a different level of staff intervention.<br>We do take the feedback seriously, and will continue to assess the way support is provided in the later phase of the program.<br>Thank you.
River Bredlau
1 week ago
4

I recently graduated Optimum Performance Institute in May after 4.5 months of being there. My treatment team and therapist, Allie B, helped me create and accomplish 3 main treatment goals. I was working on distress tolerance, emotional regulation and self worth. I feel like I made significant progress in all 3 goals. The group therapy certainly played a part in this growth, I really enjoyed the DBT groups, mindful eating group, and emotion ID group. The program director, Jessica, and clinical director, Alisa were very supportive throughout my program and cared about my well being. I definitely think there could be more interaction in the community from them, and better communication, but otherwise they were great. Residential staff were very supportive and willing to work with clients, but understaffed. There were times when there was no staff available if you needed medication or something else. The communication between residential staff and office staff was not good, there were often miscommunications and confusion between them. my life skills coach, Samra, was amazing and was always available for any questions I had and helped me complete my goals for trying new things and getting out of my comfort zone. The education department was good too, my ECD coach was very engaged and always went the extra mile to make sure I was heading in the right direction. The health and wellness coach, Lindsay, was also so helpful in my treatment and helped me achieve my self care and health goals. The location was a huge benefit as well, 30 minutes from the beach, 30 minutes from Hollywood and 3 hours from big bear (skiing). The apartments we stayed at were clean and comfortable. The client population was supportive of each other for the most part. I think there was some issues happening that should’ve been dealt with differently that ended up effecting other clients. At times the milieu felt like high school, cliquey and isolating, but finding the right people was essential for my treatment. Overall, OPI was a positive experience for me, I feel like it met all my wants for a treatment center and more. I think the main thing I will say to any potential clients is this: if you work the program, the program works. Go to every appointment and give it your all and you will get so much out of it. I am very appreciative for OPI, I am in a much better headspace and ready for the next steps in life.

Response from the ownerInvalid relative date format:
Thank you so much for sharing your honest, balanced and thoughtful feedback about your experience. We take all of the feedback very seriously. Wishing you all the very best!
Oralee Barrett
3 weeks ago
1

Vinnie
3 weeks ago
1

Olivia Barnes
3 weeks ago
1

Hearing details of the experienced people go through at this institution has been traumatic in of its own, I can only imagine the things the people inside are actually going through. This institution seems to promote the robotization of young adults in order to “prepare them for the real world,” I would argue they are doing the opposite, and only harming a true individualistic nature some clients need in order to thrive.

Tatum
3 weeks ago
1

Response from the ownerInvalid relative date format:
Tatum,<br>We're sorry to hear about your negative experience. Please reach out to us directly so we can address your concerns and make things right; jbreton@opiliving.com.
RC
1 month ago
5

Our child had a truly transformative experience at OPI. While it took time to get acclimated, the dedicated and compassionate staff never gave up. Their patience, structure, and support helped build trust, confidence, and essential life skills. OPI specializes in helping young adults navigate the often-challenging transition to independence, and they do it with expertise and care. One of the most impactful aspects for us as a family was the weekly parent and occasional family therapy sessions. These were incredibly helpful—not only did our child grow, but we grew as well. The process brought us closer, gave us new tools to offer meaningful support, and helped us understand each other in deeper ways. Thanks to OPI, our child is now living independently, gainfully employed, healthy, and happy. We’re incredibly grateful to OPI for helping our child step into adulthood with confidence—and for giving our family the tools to support that journey.

Response from the ownerInvalid relative date format:
RC, thank you for sharing your positive experience with OPI! We're delighted to hear about the transformative impact on your child and family. Our dedicated staff strives to provide expert care and support for young adults transitioning to independence. We're grateful for your kind words and proud of your child's success.
Henry Wasserman
2 months ago
1

Admissions will tell potential clients whatever they need to hear to make OPI look like the perfect-fit, regardless of whether or not it is true or utterly misleading. I am 23, and I arrived at OPI Long Term in early November 2024. Within the first month, my therapist quit and I was switched to another therapist--that should have been a hint. OPI Long Term is split into two parts, the residential "program" and the clinical/office program. The residential part is staffed by unqualified "Independent living specialists" who lack any clinical experience and are unable to effectively manage/intervene in apartment social dynamics, even when a client is being bullied and harassed by the other clients in their apartment because of their weight and sexual identity. There is also little to no connection between clinical and residential, despite what OPI claims. Clients are never able to manage their own medications or exist as an integrated member of society while they are part of this "independent living" residential program. Weekend outings are, for the most part, a joke, with destinations such as Dave & Busters or a 20-minute trip where clients walk around a local bookstore. Furthermore, therapy groups are poorly managed and while the group known as "process group" should provide the perfect structured opportunity to address interpersonal issues between clients, the facilitators are unable to foster such environment and the group ended in either silence or petty insults and screaming so many times that the group was recently discontinued. The clinical staff will also misconstrue information to the parents of clients, and make it appear that the client is to blame if they are unhappy or unsuccessful in the program. Beyond the lack of residential and clinical support, OPI Long term has been riddled by scandals, from a sexual relationship between a client and former life skills specialist, to apartment lockdowns due to active shooters in the area, and being bought out by the notorious for-profit behavioral health company: embark behavior health. As someone whose parents have spent over $60,000 on the residential part of this program (insurance will not cover any part of the residential aspect) I am deeply disappointed and angered by the pathetic nature of the "program" (if you can call it a program) and its failure to help me explore my struggles with social dynamics. People deserve so much better than what OPI pawns off on struggling families in their times of need.Also...OPI can afford to buy another 3.1 million dollar house for their new additional short term location, but cannot afford to pay residential employees enough to attract qualified candidates at their already established locations (the residential pay is under $26/hour)...This is so clearly a business, NOT a treatment center.Further Update: OPI LinkedIn's page posted regarding the opening of the new 3.1 million dollar house they bought. I commented on the post expressing that they are more interested in making money by opening additional locations than they are with investing that 3.1 million into their already open locations and improving the quality of treatment by hiring qualified staff! My comment was up for less than 15 minutes before it was deleted by OPI. By hiding behind the dangerous use of censorship, OPI demonstrates its fear of the truth and its exploitative values.

nahc
2 months ago
3

I’m 20 btw, I arrived at OPI on June 24, 2024, coming from a previous short term residential program near by. First day was great, got introduced to all my staff and met tons of nice peers. I would find myself having lots of anxiety, depression and just hopelessness in life. I used to be scared to talk to therapist but i learned that they can’t help you unless you tell them what you want help with. My previous treatment and OPI really helped me learn that skill. Groups are great, get to meet all the other clients, but sometimes the space can feel like a high school with cliques and others thinking it’s okay to talk down on other clients due to their mental health. So sometimes the “safe space” they try to provide isn’t safe because you get talked about behind your back. Unfortunately OPI doesn’t seem to do anything about this bullying. Myself was never harassed/bullied, but I would watch it happen all the time to other clients and would have to stand up for them and whatever kids BS thinking they know everything. All the staff are kind at OPI, they will be hard on you when it has to be if they really know you want to succeed and learn. For those parents who just send their kid expecting to get fixed automatically or get forced to be fixed(that is not what OPI does). If your child seems to not want to do the program, OPI unfortunately won’t discipline them due to being afraid of backlash from parents. No parent wants to hear that their child is not improving, not wanting to help themselves, and won’t accept or listen to advice other than threaten other with their own suicide. If a kid wants to go out and do drugs and have sex with others they’ll be able to do it. Also tons of clients will have nicotine… GL I had plenty of relapses at OPI, and the addiction department was always understanding. I actually finally understood that I no longer drink to feel good, I relapsed a time at OPI because I wanted try and use substance normally, though knowing one of my problems was using substance to cope. Instead of getting mad, upset, or disappointed, they helped me realize the growth and how I didn’t go drugs to cope with some problem, but that I relapsed because there wasn’t any problems. So they really dig deep into you and look into your actions closely. Staff at the apartments, eh it can be hit or miss whether the staff just stays on their phone the entire time while doing their hourly rounds or you could have that staff that actually cares about you and notices when you look down and actually asks how you are doing. Most of the apartment staff are nice, but there are some odd heads. Lunch outings are a great way to meet other clients and bond more with them instead of in groups all the time. There are 2 groups each weekend, Only problem is, the cliques will complain until they all get in the same group and so then no one gets to meet anyone new. Shoutout Staff: Arianna, Spencer, Janet, Ali, Janet, Sarah, Momma Mariam(joke name for her, she gonna see this and get mad), Karen, Mina, Gabe, Mario, Marvin, Jeff, Arlieta, Jazz, k/cali(my gang), Orlando, Diego, ALL DRIVERS, Josh, Arianna and Spencer were part of my main treatment team and both provided outstanding work to help me learn about myself and gain confidence. Arianna was my therapist and helped me the same amount that i wanted to help myself. She realized how motivated I was to getting better and really reciprocated the energy and helped me. Spencer was my life coach, and he helped me learn things about myself that I could never truly know. He made me realize that it’s okay to have feelings as a dude, it’s okay to open up and learn from mistakes. He was like a brother to me and if I had a 2nd chance to choose another life coach, I would chose Spencer again. Anyway, I believe I got what I needed from OPI, but because I was motivated and determined to get better I did. It’s going to be harder for you or your child if you come here, not wanting to be better yourself. Wish everyone the best of luck in their life story and hope this helped you in deciding treatment.

Response from the ownerInvalid relative date format:
Thank you for sharing your detailed feedback. We appreciate your acknowledgment of our staff's hard work and dedication. We take your comments about the cliques and bullying seriously and will address them internally to ensure a safe and inclusive environment for all clients. We wish you the best in your continued journey towards wellness.
B Hanson
4 months ago
1

The other parents leaving reviews are correct in their assessments of OPI. Let's start with the admissions and billing staff. Admissions will tell you whatever you want to hear, truth or not, to get you in the door. Both admissions and billing will be incredibly attentive until you sign the papers. After papers were signed, I had to ask my educational consultant to run interference to get my phone calls returned. Next therapy staff. I thought for the price, we would be getting the best of the best, but I was wrong. They are young and inexperienced, often interns. Our therapist, A Griner, was an "associate" marriage family therapist, not even licensed. I expect that level of experience for let's say, my kid's first after school therapist, but not in a facility where clients have serious mental issues and have already failed lower levels of care and certainly not in a facility charging $25-30K/month. The skill and ease that comes with years of experience was sorely missing. Residential staff- They too are also very young. My child was admitted under OPI's "intensive" level, where she was suppose to be monitored 1:1 with a staff member. During this "1:1" monitoring she acquired and used drugs several times, including the first day she was there. Of course, OPI does manage to charge you extra for this "intensive 1:1" monitoring. That month totaled around $34K. Drugs, alcohol, and sex between participants is rampant and staff look the other way. OPI is a failure to launch program. Other parent reviewers have stated that and they are correct. They present themselves as equipped to handle clients with significant mental issues, but that's a ruse. There are several young adult treatment centers around the country for a lot less money. OPI offers nothing that you can't get for half the price elsewhere. I learned this after we were out over $200K. Look closely at this program. I was a desperate parent trying to find help for my kid and I didn't look close enough. Don't make the mistake I did.

Response from the ownerInvalid relative date format:
We are very sorry to hear about your negative experience; something unacceptable under Embark's standards. <br><br>Our therapists and staff are dedicated to providing healing, nurturing care for that helps young people overcome mental health challenges and create lives filled with joy. <br><br>We appreciate you for taking the time to voice your struggles and concerns. Embark is committed to increasing awareness and lowering the stigma surrounding mental health; and is focused on creating access to high-quality, evidence-based care. We have set out on a big goal to reverse our nation’s youth mental health crisis. We invite you to reach out to our Executive Director, Jessica Breton, at jbreton@opiliving.com to discuss any issues or concerns further.
Private User
4 months ago
5

Great place!

Response from the ownerInvalid relative date format:
Thank you for the kind words! We're glad you enjoyed your experience at our place.
Catalina García
4 months ago
3

Past participant of 1 year and around 3 months here! I’ve been out since August 2024. OPI is definitely a treatment center…. Yes it helped me out in many ways and it still has its flaws. Staff were usually pretty chill and understanding. Yet OPI felt like being in a corny high school sitcom. Minus the comedy part (for the most part). Cliques were very present and it didn’t feel like a safe space. The only reason why I shared in groups was because I had to if I wanted to move up in the program. People WILL talk behind your back. I am sadly guilty of this too and I am NOT proud. I feel like OPI doesn’t take bullying and harassment seriously. Drama between pts and also staff is very present. They also forced me to write a 5 start review after I left a “bad one”. Still OPI has its perks but i wouldn’t recommend it or any treatment like it personally. I would’ve given it 2 stars but I’m feeling generous

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We take all comments seriously and are committed to creating a safe environment. We're sorry to hear about your experience. Your concerns have been noted, and we will work on improving our practices to ensure a more positive and inclusive atmosphere for all participants. If you'd like to discuss your concerns further, please reach out to our executive director, Jessica Breton (jbreton@opiliving.com).
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