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Pacific Grove Hospital

5900 Brockton Avenue Riverside, CA 92506
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Pacific Grove Hospital CA 92506

About Pacific Grove Hospital

Pacific Grove Hospital is a private mental health and addiction treatment center in Riverside, California. You can receive detox and inpatient treatment on their four and a half acre campus. They also offer partial hospitalization programs as well as intensive and general outpatient care. Co occurring disorder treatment is also available.

Pacific Grove Hospital’s comprehensive treatment program addresses your needs through skill building and education. Their goal is to help you discover your inner strengths so you feel empowered in your recovery. Friends and family are encouraged to participate to learn more about how they can support your recovery, too.

One thing that stands out about them is the number of specialized treatment methods they use. These include a range of traditional therapy methods like individual and group therapy with unique and emerging methods like eye movement desensitization and reprocessing. With more treatment options to choose from, you’ll have an easier time finding the methods that work best for you.

Facility Overview

Bed icon 68
Number of Available Beds

Latest Reviews

Sam
Reviewed on 04/25/2025
4
This felt kinda clinical. I wish there had been more creative outlets that would have made it easier to open up. They did offer trauma focused therapy though. That was helpful and guided me in the right direction.
River Cardinal
2 months ago on Google
4
The hospital was nice inside, friendly staff, and great food. My only complaint is that the psychiatrist was not listening to me and There Could ve been some more activities during the day.Glad I came though.
E C
2 months ago on Google
1
I been here once. I came straight from ETS and brought in, almost immediately I was told to strip naked to see if I was sneaking contraband in even though I was coming from a different center. They even took photos of all my tattoos I had on my thighs and body. I asked around and no one else had to get strip checked other than me. Makes me wonder about it till this day.
Response from the owner1 month ago
Your review holds immense value to us. We are committed to providing exceptional care, and we want to gain deeper insights into the circumstances described. If you are willing to share additional details, we kindly ask you to reach out to us at Feedback@pacificgrovehospital.com. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Location

Accepted Insurance

Pacific Grove Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. At Pacific Grove Hospital, they offer an intensive outpatient program (IOP) that makes for a perfect step up from traditional outpatient therapy or an ideal step-down program from their inpatient program. They offer three different types of IOP programs, based upon the needs of the clients. Those who have psychiatric diagnoses such as bipolar disorder, major depressive disorder, or anxiety disorders will receive treatment in the same IOP program. Their second track is chemical dependency track, which provides for the special needs of their clients facing addiction to drugs or alcohol. The third track is their co-occurring, dual-diagnosis program treats people who are struggling with both an addiction and co-occurring, comorbid mental health disorder.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for ~ 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals. The Partial Hospitalization Program meets Monday through Friday and the Intensive Outpatient Program meets three (3) days per week.
24-hour icon24-Hour Clinical Care
During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals. Pacific Grove Hospital offers a Trauma Exposed Professionals Program through an evidenced-based, best practice approach that helps military, police officers, firemen, first responders, healthcare workers, and other community providers become empowered, strong and able to successfully deal with life’s challenges.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • lotus iconGardens

Staff & Accreditations

Staff

Steven Hytry, Psy.D

CEO

Amabel Santelices, MSN, RN

Chief Nursing Officer

Talib Al-Mado

Pharmacy Director

Christina M. Alves, LMFT

Director of Clinical Services

Gerard Palmer, LVN

Director of Intake & Admissions

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 5101

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 18698

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (951) 900-7681
Building icon

5900 Brockton Avenue
Riverside, CA 92506

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Peter Lee, PhD

Rehab in Cities Near Riverside

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Reviews of Pacific Grove Hospital

2.32/5 (101 reviews)
4
Staff
3
Amenities
0
Meals
3
Value
4
Cleanliness
5
33
4
12
3
2
2
5
1
82

Reviews

4
Good not great

This felt kinda clinical. I wish there had been more creative outlets that would have made it easier to open up. They did offer trauma focused therapy though. That was helpful and guided me in the right direction.

S.
Reviewed on 4/25/2025
Staff
4
Amenities
3
Meals
0
Value
3
Cleanliness
4
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (100 reviews)
Nina Mercado
1 month ago
1

Terrible people work here who should never have been working with mental health patients. My mother’s needs were not met at all. She was practically in hell because she was so disoriented and confused with no help. They treat people like prisoners.

Michael Woodruff
1 month ago
4

Hopefully I'll not return. I spent my time here, was slated to stay on for ninety more days, in a nice shared house, and left for the wild after the second day. I'll try to get to bed and be reliving the happy time I had there. Wish me some good luck.

Leo Quinones
1 month ago
1

They have no kind of customer service and you can hear it there voices

River Cardinal
2 months ago
4

The hospital was nice inside, friendly staff, and great food. My only complaint is that the psychiatrist was not listening to me and There Could’ve been some more activities during the day. Glad I came though.

Freddy Rivas
2 months ago
4

E C
3 months ago
1

I been here once. I came straight from ETS and brought in, almost immediately I was told to strip naked to “see if I was sneaking contraband in” even though I was coming from a different center. They even took photos of all my tattoos I had on my thighs and body. I asked around and no one else had to get strip checked other than me. Makes me wonder about it till this day.

Response from the ownerInvalid relative date format:
Your review holds immense value to us. We are committed to providing exceptional care, and we want to gain deeper insights into the circumstances described. If you are willing to share additional details, we kindly ask you to reach out to us at Feedback@pacificgrovehospital.com. Thank you.
Denise Antinora
3 months ago
1

They transfered from Arrowhead Regional Hospital to Pacific Grove in a Friday, I did not see the Dr.untill Monday in witch me 14 day hold expired, I really don't why u was at either place. Edison turned the power off due to wild fires the next thing I knew I on a 5150 they said it was unsafe than they put me in a 24 cert.u went to court and appealed the division then they transfered to Pacific Grove instead of discharging to my own APPARTMENT oh wait it gets worse they say I to old to take care of myself I tried to put me in a old folks home. Like Hell you are

Response from the ownerInvalid relative date format:
We genuinely appreciate your feedback, and it’s important that we gather more information about these concerns. To help us understand this better, please connect with us directly via email at Feedback@pacificgrovehospital.com. Thank you.
Leslie Gonzalez
3 months ago
1

Worst experience to have a family member and not be able to contact them because I’m a code that they need to be able to talk to them

Response from the ownerInvalid relative date format:
Thank you for sharing this with us; we genuinely value your input. We would greatly appreciate it if you could offer more information. If you are open to explaining these circumstances further, please get in touch with us at Feedback@pacificgrovehospital.com.
Cyrena
4 months ago
1

I was 18 years old this place took my first adult year away from me, I will never forgive this place for the things they did to me and also they lost my clothes my parents gave me so the whole week I was there I didn’t have clothes. They didn’t find my clothes until 2 weeks later that I was gone. I do not recommend and I would hope anyone would never leave their child there. There was nothing wrong with me I was mourning a friend who passed I was kept there and given Benadryl everyday for what I don’t even know? I was also given a shot in my leg that kept me asleep for 3 days straight so I had to stay the whole week. PLEASE NEVER SEND UR CHILD TO A PLACE LIKE THIS

Response from the ownerInvalid relative date format:
Thank you for sharing this with us; we genuinely value your input. We would greatly appreciate it if you could offer more information. If you are open to explaining these circumstances further, please get in touch with us at Feedback@pacificgrovehospital.com.
Loving.sillas. Makeup
5 months ago
1

I'm rating this place one star and if I had the choice to rate it no stars I would. My daughter was at this facility for about 3 weeks and never once did the doctor ever call me even after I wrote a note several times about the concerns I was having with her medication or even just for some information. I would go and see my daughter atleast 2-3 times a week and would bring her hygienic, cosmetics, pajamas and clothing stuff the facility approved for me to bring to my daughter just to later find out that they were not giving her the things I personally bought for her to have which is money out of my pocket. When I would go see my daughter in this facility it was very disgusting and super dirty!!! When you visit the patients in this facility they ask for no ID whatsoever which is very dangerous because anybody can see these patients whenever they like! And once I stopped to talk to some of the parents there about my concerns and hearing them about their concerns. The next day they kick my daughter out of the facility, just because I was stating the obvious about this place, and she was NOT ready to come home, her mental state was in the same condition as when she first got admitted there. I BEG you, if you have any family members or looking for a family member to go here please

Response from the ownerInvalid relative date format:
Your feedback is integral to our efforts, and we are committed to comprehending your concerns. To continue this dialogue, we kindly ask you to send us an email at Feedback@pacificgrovehospital.com. Thank you.
Casandra Felburg
5 months ago
1

I was given a false diagnosis while staying here. Dr. Chaffee did not listen to a single things that I told him. He incorrectly gave me schizophrenia medication when I am not schizophrenic. DO NOT GO TO THIS HOSPITAL.

Response from the ownerInvalid relative date format:
Thank you for writing this review. Understanding what you’ve written is important to us, and we want to gather additional information. Please reach out to us directly at Feedback@pacificgrovehospital.com so that you can provide more details.
Saba O'Neal
6 months ago
1

The things they do at this place and the treatment of patients and their families have to be reported to the agencies with oversight. Our loved one was placed here because no other beds were available. The "psychiatrist" did not even evaluate our loved one during their stay, but somehow diagnosed them with paranoid schizophrenia, which is about the furthest applicable diagnosis for their symptoms (they have been properly evaluated by psychiatrists before). It is clear based on our experience and what seems like the experience of many on this thread that they just slap this diagnosis on patients without proper evaluation. They proceeded to treat them for this sham diagnosis, prescribing antipsychotics and keeping them sedated for days. This is completely dangerous. Our loved one was also denied their right to have family at a 52:50 hearing, after being informed multiple times we were to be included and told that we would be - as is our loved one's RIGHT. It is so sad that patients and families in a time of crisis have their desperation exploited. I truly implore anyone whose family needs help to refuse placement here. I feel absolutely horrible for those patients that don't have family to advocate for them.

Response from the ownerInvalid relative date format:
Thank you for sharing this with us; we genuinely value your input. We would greatly appreciate it if you could offer more information. If you are open to explaining these circumstances further, please get in touch with us at Feedback@pacificgrovehospital.com.
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