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Palmetto Lowcountry Behavioral Health

2777 Speissegger Drive North Charleston, SC 29405
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The facilities at Palmetto Lowcountry Behavioral Health in North Charleston, SC 5

About Palmetto Lowcountry Behavioral Health

Palmetto Lowcountry Behavioral Health is a private psychiatric care and drug rehab facility in North Charleston, South Carolina. Located on the Ashley River, they offer several treatment options, including inpatient, intensive outpatient (IOP), partial hospitalization (PHP), a chemical dependency half-day program and aftercare for teens, adults and seniors. They also care for folks who are struggling with a mental health condition and substance use disorder simultaneously (dual diagnosis) and provide specialized services for military personnel and people who’ve experienced trauma.

To make treatment accessible and cost-effective, they offer telehealth services and are in network for most insurance providers, including Medicaid, Medicare and TRICARE. They’re accredited by The Joint Commission.

This facility takes a multidisciplinary and individualized approach to treatment. Psychiatrists lead every program, but therapists, social workers, nurses and mental health technicians are also involved. Together, their team is equipped to support patients with a broad range of challenges, including those who’re currently dependent on drugs or alcohol, or have suicidal or homicidal thoughts. People experiencing mental health emergencies can access evaluation and intake services 24/7.

Another distinctive feature is the Patriot Support Program. Staffed by military veterans and a dedicated military liaison, the program is specifically designed for veterans and active-duty service members. Patients in the program have access to medication management using the military formulary, as well as rational emotive behavioral therapy (REBT), cognitive behavioral therapy (CBT), solution-focused therapy and motivational interviewing (MI).

Palmetto Lowcountry Behavioral Health also recognizes that trauma can profoundly affect people’s overall health and functionality, and that patients who’ve experienced trauma have distinct needs. The Trauma Recovery Program, offered in a group setting, may benefit people with conditions such as post-traumatic stress, panic disorder, obsessive-compulsive disorder, depression, or bipolar disorder.

Latest Reviews

JustUs
2 months ago on Google
3
It was a place when my son needed assistance. They threw away my sons bag when they couldn't find it when he was leaving, then when he returned when they called to say they found it., they had already thrown it away.
Response from the owner1 month ago
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/. Thank you again.
Mattie Griggs
2 months ago on Google
1
Hiya!! This last year I was admitted, horrible place. Awful staff, doctors and social workers. Personally, I watched a girl be sedated then left to sit in a chair with her chin and head tucked between her knees, with little respirations, the Dr who d administered these meds then continued to freak out on how both her blood pressure and respiratory rate was down. Simply left her there. Along with leaving me in a room with a roommate threatening to fight everyone including me, they simply weren t sure if they could move me into a new room! We can t forget the nurses and staff telling those that they could never be model with all those scars. Overall we d waist time, we did very few things of any production. We were forced to be confined with highly destructive and dangerous children. Throwing things, putting holes in the walls with her head, and not interfering because she will or should calm down on her own. The place was also disgusting and overall nurses and doctors are overworked and underpaid, so much so they have started reflecting the atmosphere of their work environment. They have projected their emotions that children or anyone in such condition should have to face.Maybe think abt sending your kid here !!
Response from the owner2 months ago
Hi, Mattie. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/. We hope to hear from you soon.
Dominick Sherrod
2 months ago on Google
1
THIS PLACE IS THE WORST!!! MY SISTER/COUSIN DIED HERE IN THIER BS CARE. ILL NEVER GET OVER IT AND ILL NEVER FORGET IT! THERE IS KARMA AND THEN THERE IS GOD! I DONT EVEN KNOW HOW THE STATE IS EVEN ALLOWING THIS PLACE TO REMAIN OPEN????? I MEAN LOOK AT THE REVIEWS EVERYONE CANT BE LYING! SMFH
Response from the owner1 month ago
Hi, Dominick. Thanks for taking the time to share this review. Could you please visit http://www.palmettobehavioralhealth.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Accepted Insurance

Palmetto Lowcountry Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients engaged in a rehab aftercare program are in a more advanced stage of recovery. Many have already completed inpatient detox and/or rehab and have returned to their home, workplace, and community. Rehab aftercare services are designed to support clients' recovery over the long term and typically include a broad portfolio of resources, such as peer coaching and 12 step program induction. Clients may collaborate with their case manager and care team to create their care plan.
12-step icon12-Step
Persons engaged in a 12 step program regularly attend group meetings in their communities, though online sessions are becoming increasingly popular. 12 step recovery is rooted in spiritual principles that enable participants to address the root causes of addiction and to foster self-awareness, compassion, acceptance, and accountability. Peer sponsors support participants as they work through the steps of recovery. Most programs are non-denominational, but specialized formats, including the faith-based Celebrate Recovery! format, are available.
heart-hands iconIntervention Services
If your friend or family member is living with a substance abuse issue, a drug intervention in South Carolina can help them accept the treatment they need. A drug intervention is a structured confrontation initiated by family and friends and facilitated by intervention services. The professional interventionist provides education about addiction, enabling, and available treatment options.
partial-hospitalization iconPartial Hospitalization Program
As a short-term option, a partial hospitalization program (PHP) provides an intensive rehab option for individuals with acute symptoms. PHP treatment focuses on management without requiring 24-hour care. During PHP treatment, you may engage in behavioral therapy services, psychoeducation, and periodic evaluations conducted by licensed professionals. The duration of a partial hospitalization program can average 90-130 days based on your progress. Insurance coverage may vary, but many providers offer full or partial coverage for PHP.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Choosing a drug rehab in South Carolina helps you overcome drug dependency, learn how to manage cravings, and obtain the tools needed to prevent relapse. This is accomplished through individualized treatment that addresses a full spectrum of physical, social, and emotional needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

The main basis of cognitive behavioral therapy in South Carolina is that all your thoughts, feelings, and behaviors are interconnected. Therefore, the therapist will help you change your thoughts, which will lead to different emotions and actions.

If you struggle with managing your emotions, dialectical behavior therapy in South Carolina might be a good method of treatment for you. This form of talk therapy helps you learn to accept yourself while working on changing unhealthy patterns of thoughts and reactions.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

There are four fundamental processes to motivational interviewing in South Carolina. Engaging involves careful listening to understand the client's perspective. Focusing involves reaching an agreement on the purpose of the treatment. Evoking is the process of exploring the client's ideas and motivations. Planning explores how the client can make changes.

The overall goal of trauma therapy is to address and reduce the lingering physical and emotional effects that trauma has had on your life. You work within a safe space with an experienced therapist to understand your responses and develop healthier coping mechanisms.

During couples therapy in South Carolina, a licensed therapist offers techniques for how both partners can resolve conflict and manage challenges in the relationship. The couple may also engage in individual or family therapy for further support.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

During active addiction, many individuals skip meals, consume a lot of sugars and processed foods, and don't get enough protein, fruits, or vegetables. An important part of recovery is nutrition therapy, which teaches you how to develop and maintain a healthier lifestyle.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

As you use nicotine replacement therapy, you can gradually decrease your nicotine consumption over several weeks. This gives your brain time to adjust to the change, so you experience less severe cravings and withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • lotus iconGardens

Staff & Accreditations

Staff

Patrick McDaniel

CEO

Derrick Ouzts, MBA

Chief Financial Officer

Dr. Steven Lopez

Medical Director

Alicia K. Jordan, MSN, RN,

Chief Nursing Officer

Millicent Taylor

Director of Clinical Services

Christine Devera

Director of Assessment and Referral

Leah Pineda

Director of Risk Management

Leigh Thomson

Director of Business Developme

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (843) 747-5830
Building icon

2777 Speissegger Drive
North Charleston, SC 29405

Fact checked and written by:
Katie Christianson
Edited by:
Peter Lee, PhD

Rehab in Cities Near North Charleston

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Reviews of Palmetto Lowcountry Behavioral Health

2.59/5 (277 reviews)
1
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1
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1
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1
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1
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5
84
4
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Reviews

1
Negligence at its finest!

If I could leave 0 stars for this poor excuse of a facility I would. If you or anyone that you love needs any form of behavioral or mental health, don't walk away from this place...RUN!! Negligence does not even begin to describe what is happening behind their doors. Anyone ... Read More

Mercedes F.
Reviewed on 11/1/2024
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1

Food sucks. You end up like a zombie from all the meds they give you (if you get your medication on time). You are treated like a prisoner, not like a person. They don't deserve any Federal or State funds we pay!

Reviewed on 3/1/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (275 reviews)
Tessa Garzillo
2 weeks ago
1

Terrible facility! The kids do not see a doctor and or psychiatrist but only once every day. Their “therapist” barely have a bachelors degree. The people who are in charge of your children’s “therapy lessons” are merely LPN’s. Their “therapy lessons” conclude of “word searches with emotional words in them” or “the telephone game about your emotions”. No one gets to the root of any issue . When I visited there was a child in a ball on the floor scratching her wrist to bits while the nurses and therapists walked right past her like she was invisible. It was dirty and I found a paper clip open on the windowsill. Your child ONly has 10mins to call you in a single day no matter if another family member has called them or not. The staff was rude 8x out of 10 every time I called. I called 3 days in a row about getting an update about my child and only on day 4 did I get a call back. DO NOt SENd YOur CHild HEre!!!

Response from the ownerInvalid relative date format:
Thank you for taking the time to review us. Please visit http://www.palmettobehavioralhealth.com/contact-us/ and provide your contact information at your convenience so we may discuss your review. We appreciate your time and hope to hear from you.
Molly Winter
4 weeks ago
1

This place is an absolute disgrace. Today, they turned away a loved one that has been struggling with very serious addictions (for almost a decade) who was FINALLY willing to seek help. They were denied access to inpatient services because they were not 'physically withdrawing' when they arrived. What a joke. People are willing to pay thousands of dollars out of pocket for life-saving help and this place is actively turning those people away.

Response from the ownerInvalid relative date format:
Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your loved one’s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your loved one to reach out to us directly by visiting http://www.palmettobehavioralhealth.com/contact-us/. Again, thank you.
look into my eyes, uncultered one
1 month ago
1

Aside from some very sweet staff, the experience was tolerable at best. There were gnats and bugs due to the overstuffed garbage, the common area was dirty, and housekeeping hardly ever cleaned anything. They had to be begged to clean the carpet! This place was dehumanizing and isolating. As soon as I left, the facility was asking about payment! The saving grace was the group I was admitted with. DON'T COME HERE!!!

Response from the ownerInvalid relative date format:
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.palmettobehavioralhealth.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Aisha Hoyle
1 month ago
5

I just wanted to get on here and tell everyone my experience at this facility! I have a lot of life things that had come to a point where everything started overflowing, and I needed a break away from everything, and everyone else, to focus on myself for a minute! I started in the Trauma IOP group here, and I cannot begin to tell you how much it did for me! I worked with one of their trauma therapists, Connor! She was hands down, the best trauma therapist I have ever had the pleasure of working with! She was incredible! She had so much information and knowledge that she shared with me that helped me more, in that short amount of time I was able to be there, than anyone ever has. I highly recommend this facility, and their counselors and supporting staff…the nurse, the psychiatrist, the other counselors were amazing as well….even down to the business office, as well as the individuals who did my intake! I am so grateful that I was fortunate to be with them all, through what for me, was a most difficult time! I will never forget them, or that facility!

Response from the ownerInvalid relative date format:
Hi, Aisha. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We’re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/PalmettoLowcountry. Thank you again for sharing your thoughtful comments with us.
Deevahyne
2 months ago
5

JustUs
2 months ago
3

It was a place when my son needed assistance. They threw away my sons bag when they couldn't find it when he was leaving, then when he returned when they called to say they found it., they had already thrown it away.

Response from the ownerInvalid relative date format:
Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/. Thank you again.
Mattie Griggs
2 months ago
1

Hiya!! This last year I was admitted, horrible place. Awful staff, doctors and social workers. Personally, I watched a girl be sedated then left to sit in a chair with her chin and head tucked between her knees, with little respirations, the Dr who’d administered these meds then continued to freak out on how both her blood pressure and respiratory rate was down. Simply left her there. Along with leaving me in a room with a roommate threatening to fight everyone including me, they simply “weren’t sure” if they could move me into a new room! We can’t forget the nurses and staff telling those that they could “never be model with all those scars.” Overall we’d waist time, we did very few things of any production. We were forced to be confined with highly destructive and dangerous children. Throwing things, putting holes in the walls with her head, and not interfering because she will or should “calm down on her own.” The place was also disgusting and overall nurses and doctors are overworked and underpaid, so much so they have started reflecting the atmosphere of their work environment. They have projected their emotions that children or anyone in such condition should have to face. Maybe think abt sending your kid here !!

Response from the ownerInvalid relative date format:
Hi, Mattie. Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/. We hope to hear from you soon.
bill Benjamin
2 months ago
4

A little dirty but staff on unit 3 was amazing!! Thank-you!!!!!!!!

Response from the owner2 months ago
Hi, Bill. Thank you for taking the time to leave us these kind comments! We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://palmettobehavioralhealth.com/contact-us/. We hope to hear from you soon.
Dominick Sherrod
2 months ago
1

THIS PLACE IS THE WORST!!! MY SISTER/COUSIN DIED HERE IN THIER BS CARE. ILL NEVER GET OVER IT AND ILL NEVER FORGET IT! THERE IS KARMA AND THEN THERE IS GOD! I DONT EVEN KNOW HOW THE STATE IS EVEN ALLOWING THIS PLACE TO REMAIN OPEN????? I MEAN LOOK AT THE REVIEWS EVERYONE CANT BE LYING! SMFH 😡 😡

Response from the ownerInvalid relative date format:
Hi, Dominick. Thanks for taking the time to share this review. Could you please visit http://www.palmettobehavioralhealth.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Curtis Poff
3 months ago
1

Don't go here!

Response from the owner3 months ago
Hi, Curtis. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Clay England
3 months ago
1

Worst Rehab/Behavioral Health Facility ever. Other than Dr C and a few other staff, patient care sucked, food was horrible and cold and constantly changing rules. My Son hated it.

Response from the ownerInvalid relative date format:
Hi, Clay. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/. Thank you again.
Clifford Beilke
3 months ago
1

Palmetto Lowcountry Behavioral Health – A Masterclass in Dehumanization If you’re looking for actual mental health care, Palmetto is NOT the place to go. If you want to be treated like a liability rather than a human, ignored when you need help but hounded for money the second you’re out, then congratulations—you’ve found the perfect place. What to Expect: • Total Dehumanization: You’re not a person here; you’re a problem to be managed, locked up, and forgotten until discharge. • Involuntary Detention, Zero Real Care: You might go in expecting help. What you get is a sterile, prison-like environment where staff barely acknowledge you unless they have to. • Nonexistent Communication: Need something while you’re admitted? Good luck getting an answer. But the moment you’re out? They’ll call your family non-stop—for money. • Pay to Suffer: The only time Palmetto cares is when they’re chasing you down for a bill. Because apparently, your trauma isn’t complete without medical debt. Bottom Line: Palmetto isn’t a mental health facility—it’s a containment center with a billing department. If you actually need help, go to MUSC’s Institute of Psychiatry. If you end up at Palmetto, brace yourself—because the worst part isn’t being inside. It’s realizing that once you’re out, they’ll treat you worse.

Response from the ownerInvalid relative date format:
Hi, Clifford. Thank you for reaching out to us with your feedback. So that we can address your concerns directly, please provide us with your contact information by visiting http://www.palmettobehavioralhealth.com/contact-us/. Thank you again.
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