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Park Royal Hospital

9241 Park Royal Drive
Fort Myers, FL 33908
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5
Top 10 Rehab in Fort Myers
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7.52 / 10
5
Top 10 Rehab in Fort Myers
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
7.52 / 10

About Park Royal Hospital

Park Royal Hospital is a drug and alcohol rehab facility located in the city of Fort Myers in Florida. They treat people for substance use disorder (SUD) They also treat people with dual diagnosis and suicidal ideation. They provide detox services for those with drugs in their system.

Inpatient and Outpatient Services

They offer both inpatient and outpatient services and an assessment will determine which is best for you. If you need full-time care but cannot go into a facility, you may enter partial hospitalization care in which you will go to therapy all day and go home at night. They also offer intensive outpatient and standard outpatient care.

They have a unique program for seniors with SUD. Seniors often feel more comfortable talking to other members of their generation. Aging can cause unique cognitive problems that the staff is trained to treat.

RESTORE Program

Both inpatient and outpatient clients recieve group and individual therapy. Their impatient program is called RESTORE which stands for Recognize, Empower, Support, Transform, Overcome, Reflect and Engage.

It is a long-term program that empowers clients to make their own decisions and control their behaviors. Therapists teach clients about the connection between mind, body, and spirit.

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Facility Overview

Bed icon 114
Number of Available Beds

Latest Reviews

izzy beesk
3 weeks ago on Google
5
A Heartfelt Thank You to the Outstanding Staff at Park Royal Hospital! I would like to take a moment to express my sincere gratitude and appreciation to the incredible staff at Park Royal Hospital. I came to Park Royal Hospital seeking treatment for detoxification and recovery, with the goal of completing a 28-day treatment program. Throughout my stay, I have had the pleasure of meeting some truly dedicated, compassionate, and hardworking individuals who have made a positive impact on my recovery journey. I would especially like to recognize May (Nurse), Gina, Tim, Chris, Isaac, Nickki, Amber, and Robin. Each of you has demonstrated exceptional professionalism, kindness, patience, and genuine concern for the well-being of your patients. Your dedication does not go unnoticed, and I am extremely grateful for the care and support I have received. I would also like to give special recognition to Nickki, whom I jokingly refer to as my birthday twin because our birthdays are only three days apart! Although Nickki mentioned that she primarily works in detox, I had the opportunity to meet her during my stay. From our very first interaction, she made me feel welcomed, respected, and supported. She took the time to listen, offer encouragement, and make a difference in my experience. Nickki also recommended Oasis Recovery Center as an option for continuing my recovery journey. Because of her encouragement and helpful recommendation, I have decided to pursue an additional 30 days of residential treatment at Oasis Recovery Center. I truly appreciate her guidance and willingness to help me take another positive step toward long-term recovery. I also want to acknowledge Amber and Robin, along with the rest of the team, for consistently demonstrating compassion, teamwork, and dedication. Every staff member I encountered contributed to making my experience a positive and meaningful one. What stands out most about Park Royal Hospital is the genuine care the staff show their patients. They do more than simply fulfill their job responsibilities. They go above and beyond to ensure that patients feel safe, respected, comfortable, and encouraged during what can be one of the most challenging periods of their lives. I can confidently say that my experience at Park Royal Hospital has been a positive one. I have no complaints about the care I received, and I am thankful for the support provided throughout my stay. To anyone who has a loved one struggling with mental health challenges or substance use and is seeking professional treatment, I would highly recommend considering Park Royal Hospital. My personal experience has shown me how much of a difference a caring and dedicated treatment team can make. To May, Gina, Tim, Chris, Isaac, Nickki, Amber, Robin, and the entire Park Royal Hospital team, thank you for everything you do. Your hard work, compassion, and commitment to helping others truly make a difference. I will genuinely miss you all, but I will carry the kindness and encouragement you have shown me as I continue my recovery journey. Thank you, Park Royal Hospital, for making a difference in my life and helping me move forward toward a healthier, brighter future! With sincere gratitude and appreciation, A Grateful Patient ❤️
Response from the owner1 week ago
We’re pleased that you took the time to leave this feedback. Thank you so much for sharing your thoughts with us!
Brent
3 weeks ago on Google
5
I want to tell everyone that I am seeing a remarkable change in my daughter since entering treatment at Park Royal. She is talking to us in the most empathetic and loving way again. Whatever they are doing is making a major difference and we are very grateful. She sounds like the girl we knew for 21 years. We have been so worried about her but the staff, nurses, doctors and executive team have been so kind to us throughout the process. I am very grateful to Bri who calls me and gives me updates. We have even had doctors call us to discuss our childs progress. I want to give major thanks to two nurses who answer the phone every time I call when they are on shift and give me such comfort with their sweet and kind demeanor. Jaimee and Melyssa have been godsends. Thank you to them for helping my daughter in her darkest hour and also for helping us to cope with their reassuring calm aura to let us know she is safe. Thank you to Sarah her nurse practitioner that is working miracles. I also met Byron yesterday at visitation and he was extremely kind to us and shook my hand multiple times and told me about my daughter. The girls at the front desk also have been a blessing to us as they take the clothes we give them and get them to our child but are also very personable and calming. Do not hesitate to bring your loved one here as they have the talent and resources to save them from the horrors of mental illness.
Response from the owner1 week ago
Thank you! We appreciate your willingness to share your thoughts with us, and we remain committed to doing the best work we can in a manner that will make a true and lasting difference.
Luke H
4 weeks ago on Google
5
I'll never forget my time here. All of the amazing faces I was lucky enough to meet, all the awesome staff who tolerate SO much on a daily basis, this place helped me more than I ever thought it could. I do realize I am extremely lucky that I happened to be around a great bunch of fellow patients, it really was the people that made the whole experience so much easier. If I'm ever in any kind of crisis or headspace, you best believe I'll be back here. Also, it's a damn mental hospital, there is gonna be obvious drawbacks. Most of the people who stay here aren't exactly having the best of times, so I do understand to an extent. But after my time here, getting to know everyone, it almost felt weird leaving. I wish you all the very best of luck, and to please keep doing what you do. Edit: Please start accepting donations again!! That's my only negative comment. I would love to give something back to this place :)
Response from the owner1 week ago
Thank you! Your feedback is greatly appreciated. Our goal is to promote positive change and encourage lasting wellness.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Park Royal Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. The average stay is 10 days, but can vary, with two to 30 days.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for ~ 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals. The typical length of stay in PHP averages between two and six weeks. However, the actual amount of time that an individual spends in programming may vary depending on his or her unique needs.

24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. Park Royal Hospital is pleased to offer detoxification, or detox, treatment as a program option to patients who are struggling with chemical dependency.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy helps you recover from addiction by giving you structured activities that promote your physical health and mental well being. These activities could range from sports and fitness to creative arts and provide a constructive outlet for your emotions and stress.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Amber Hentz

CEO

Sherilene De Leon, CPA

CFO

Dr. Asaf Aleem

Chief Medical Officer

Jackie Echevarria

Director of Risk Management

Brianna Fortner

Director of Clinical Services

Peter Weinberger

Director of Utilization Management

Greg Jenson

Director of Facility Operations

Harrison Hall

Director of Plant Operations

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 557226

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Park Royal Hospital.

Contact Information

Building icon

9241 Park Royal Drive
Fort Myers, FL 33908

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Reviews of Park Royal Hospital

2.65/5 (416 reviews)
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Reviews

1

It was boot camp. Horrible place. The whole place need staff that are kind and loving.

Reviewed on 11/27/2019
1

Do not go here.!!! They are making serious money.Do not believe anything they say. They give you a bed and three meals. That’s it. The lowest possible dose for detox is given. You will always be Ill. They never gave me my meds for Phys, or heart or any others that I was ... Read More

Reviewed on 5/24/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.65 (414 reviews)
Robert Stumbo
6 days ago
5

Well we never thought we’d haft to go through this but my experience with Park Royal where my daughter is at over an an unfortunate event has been good. The First day I dropped some clothes and books off and the receptionist was helpful and informative on the process which helped my stress level a lot because it’s my baby girl who’s the youngest out of 4 kids. Then the next morning on the way to work I called and the nurse gave me an update saying she’s been doing good , participating and is safe. She also let me speak with her first a few minutes which had made my day. This has never happened to anyone in my family before and after reading other reviews I got a little worried. But the experience so far has been great they are helping and plan on helping us to get a plan together for outpatient care and how to deal with everything moving forward. I’m not sure who the psychiatrist is but they seem like they really care and know what they are doing. They are listening to us to help better understand her personality. Not just telling us ,but seem like they really care. We are planning some outpatient care which they recommend and so ready to get her home and continue working with Park Royal . So it’s scary situation but from my experience and we even got a visitation it’s all been good so far. I Just want to thank the staff and hospital for making this as less stressful in a unfortunate event.

Tammy Everts
1 week ago
5

Hands down the best program we have ever experienced with my 17 yr old son. He was admitted to David Lawrence crisis center a few weeks ago and it was HORRIBLE. Totally disorganized and disgusting. He is on the spectrum and was suicidal and they seriously made it worse. Then we decided to admit him to Park Royal IOP program. Danielle, Judy and all the other staff have been absolutely caring, thoughtful and truly made my son feel loved. They greet him kindly each day and he is smiling when he comes home after group therapy each evening. If you're in need of mental health RUN to Park Royal they are amazing. Huge answer to prayer.

Response from the owner
Thank you! We appreciate your willingness to share your thoughts with us, and we remain committed to doing the best work we can in a manner that will make a true and lasting difference.
Damien Lord
2 weeks ago
1

Thanks guys i wanna kill myself more now

Kay Gee
3 weeks ago
1

Pretty disappointed. My child was admitted here and there is almost zero communication from the staff about my child and the care they need. They want to push medication but the psychiatrist is too busy to call me and discuss this. My child is a minor. The staff does not know the medical history and has my child upset that I won’t consent to the medication without a conversation first. Not a single person has called me since my child was admitted. I have to reach out for information. Some of the nursing staff is pretty rude too. Don’t work in a job if you are unable to have compassion and understanding for a family going through a really hard and scary time. I don’t need to be met with an attitude when I question the care or lack of care my child is receiving. 10/20- I am editing and adding they really need to hire new staff or have better training. Whoever is sitting at the front desk right now is incredibly rude to every person walking in her. She’s been on her phone and socializing and acting like doing her job is an inconvenience. The people who are coming in here are going through a scary situation and she has no compassion. Please do better. I’ve worked front desk for years and I couldn’t imagine treating families this way.

Response from the owner
Thank you for sharing this feedback. We value your insights and take them seriously. Your concerns are important to us, and we would like to understand them better. Please contact us so that we can continue this conversation. You can email us at compliance@acadiahealthcare.com.
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