800-784-1361
It was boot camp. Horrible place. The whole place need staff that are kind and loving.
About Park Royal Hospital
Park Royal Hospital is a drug and alcohol rehab facility located in the city of Fort Myers in Florida. They treat people for substance use disorder (SUD) They also treat people with dual diagnosis and suicidal ideation. They provide detox services for those with drugs in their system.
Inpatient and Outpatient Services
They offer both inpatient and outpatient services and an assessment will determine which is best for you. If you need full-time care but cannot go into a facility, you may enter partial hospitalization care in which you will go to therapy all day and go home at night. They also offer intensive outpatient and standard outpatient care.
They have a unique program for seniors with SUD. Seniors often feel more comfortable talking to other members of their generation. Aging can cause unique cognitive problems that the staff is trained to treat.
RESTORE Program
Both inpatient and outpatient clients recieve group and individual therapy. Their impatient program is called RESTORE which stands for Recognize, Empower, Support, Transform, Overcome, Reflect and Engage.
It is a long-term program that empowers clients to make their own decisions and control their behaviors. Therapists teach clients about the connection between mind, body, and spirit.
Facility Overview
114 Number of Available Beds
Latest Reviews
Saved my life. Thank you. I am so greatful
Response from the owner1 week ago
Thank you! We appreciate your willingness to share your thoughts with us, and we remain committed to doing the best work we can in a manner that will make a true and lasting difference.
Extremely rude front desk nurse Kelly. I received a call from staff at 2am when I was asleep and asked to call the number back. When I did, I was transferred to nurse Kelly. I understand hippa laws and that they cannot confirm or deny if someone is there but I asked why I was told to call back and then not given any answers. She didn’t put me on hold or try to find out what was going on. Instead, she was passive aggressive and hung up on me. I called back and explained my frustration, a career as a nurse might not be for her if she cannot even have patience or empathy. I hope her supervisor (she said was named Debbie) corrects this immediately because that is scary knowing your loved one is in a facility with someone like that treating them! One star because I did receive a call back from my loved one. Beware!
Response from the owner1 week ago
We appreciate you taking the time to leave feedback, as reviews are important to the work we do. The situation you described concerns us, and we would value having a more in-depth conversation with you. Please connect with us directly. Thank you.
I am the mother of a teenager who recently spent 5 days in the hospital and I feel absolutely grateful for the work you do. My son told me that the entire staff was always very loving and understanding with him. The professionals were always in communication with me. Every time I called to check on my son, they gave me a kind response. Thank you very much for everything.
Response from the owner1 week ago
Thank you! Your feedback is greatly appreciated. Our goal is to promote positive change and encourage lasting wellness.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7 / 10
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Accepted Insurance
Cenpatico
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient
Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. The average stay is 10 days, but can vary, with two to 30 days.
Intensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Partial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for ~ 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals. The typical length of stay in PHP averages between two and six weeks. However, the actual amount of time that an individual spends in programming may vary depending on his or her unique needs.
24-Hour Clinical Care
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.
Medically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. Park Royal Hospital is pleased to offer detoxification, or detox, treatment as a program option to patients who are struggling with chemical dependency.
Treatments
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Recreational therapy helps you recover from addiction by giving you structured activities that promote your physical health and mental well being. These activities could range from sports and fitness to creative arts and provide a constructive outlet for your emotions and stress.
Amenities
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Residential Setting -
Private Setting
Staff & Accreditations
Staff
Amber Hentz
CEO
Sherilene De Leon, CPA
CFO
Dr. Asaf Aleem
Chief Medical Officer
Jackie Echevarria
Director of Risk Management
Brianna Fortner
Director of Clinical Services
Peter Weinberger
Director of Utilization Management
Greg Jenson
Director of Facility Operations
Harrison Hall
Director of Plant Operations
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 557226
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
9241 Park Royal Drive
Fort Myers, FL 33908
Get Help Now - 239-922-1494
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Fact checked and written by:
Eliza Gale
Edited by:
Courtney Myers, MS
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