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Pasadena Villa Outpatient Treatment Center – Charlotte

7300 Carmel Executive Park Drive, Suite 100 Charlotte, NC 28226
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Top 10 Rehab In Charlotte
Pasadena Villa Outpatient Center – Charlotte NC 28226

About Pasadena Villa Outpatient Treatment Center – Charlotte

Pasadena Villa Outpatient Treatment Center – Charlotte is a treatment center for adults who have a substance use disorder, co-occurring mental health or eating disorder in Charlotte, North Carolina. They are accredited by The Joint Commission. They accept most major insurances but not Medicaid or Medicare.

This is an outpatient facility that offers multiple levels of programs and the level you are in depends on your current needs and where you are in your recovery journey. You may attend your therapy virtually, as this center states that virtual therapy has proven to be just as effective as in-person treatment.

Unique Therapies for Addiction in Charlotte

This center offers many different types of therapy that may interest you beyond the traditional individual, group and family therapies. They offer art therapy and music therapy as well as mindfulness and yoga therapy and even nutritional therapy. They offer acceptance and commitment therapy or ACT too.

Former clients of this facility have said that it is life changing and they would send anyone they love that has a problem here. They have said that the staff is wonderful, caring, and knowledgeable.

This treatment center is in the McAlpine neighborhood in southern Charlotte. They’re just off Pineville Matthews Road and close to McAlpine Creek.

Latest Reviews

Ros Lederman
2 months ago on Google
5
Pasadena Villa Charlotte both saved and changed my life. I entered the intensive outpatient program (IOP) a broken shell of myself, convinced the world and I would never get along. Today I finished my program and left with the shining words of the staff and my peers reminding me that I am more than enough. I also left with a toolbox full of skills to continue to not just rebuild myself, but also to maintain and sustain meaningful progress.Everyone at Pasadena Villa is sincerely welcoming and supportive. There was not a single moment when I felt judged or uncomfortable. While I was paired with an individual therapist whoI formed a close bond with, I alsogot to know all of the therapists, the program director, and of course, the awesome Michelle who was there to greet me with a smile every morning and put up with my incredibly random questions.I found I could connect to each and every one of my peers in one way or another, and I got so much out of group therapy -- which had been a big concernof mine going in. The fear that I was going to be wasting my time was immediately alleviated within a few minutes on my first day.The different skills lessons, handouts, and activities were incredibly helpful, and the little details like providing a binder, notebook, pen, and stress ball when I first arrived really set the foundation for me to absorb the information and keep it organized so that I can turn these into lifelong skills. They have also helped connect me to further resources so that I can keep my progress going now that I have left the program.Pasadena Villa got me up in the morning and out of my house for 32 consecutive weekdays (well, minus the one day when we were remote because of the weather -- but even then, they pivoted so well). I can't thank them enough for what they have given me.
Response from the owner1 month ago
Hi Ros! We are incredibly grateful for your kind words and are thrilled to hear that Pasadena Villa Outpatient Charlotte played such a positive role in your journey toward healing and growth. It s wonderful to know that our team and community helped you feel supported, welcomed, and empowered throughout your time in the program. We are especially pleased to hear that you connected with both your individual therapist and the group and that the skills, lessons, and activities provided were impactful in helping you rebuild and sustain meaningful progress. Thank you again for your thoughtful review, and we wish you all the best as you continue on your path of healing.
Taurean Sledge
4 months ago on Google
5
I visited this facility October of 2024. Ruthie, Gabbie, Hannah, Justin, Jamison, Nicolla were all amazing. Great food each day. Clean facility with themed rooms. Extremely patient therapist. Controlled group therapy. I went for recovery from sleep issues and group therapy helped a lot here!!!
Response from the owner1 week ago
Hi Taurean! Thank you so much for your thoughtful review! We're so glad to hear that you had a positive experience during your visit to Pasadena Villa Outpatient - Charlotte. It s wonderful to know that Ruthie, Gabbie, Hannah, Justin, Jamison, and Nicolla were able to support you throughout your recovery journey. We re proud of our team, and your kind words mean a lot to us. We're also happy that the food, clean environment, and themed rooms contributed to your comfort, and that the controlled group therapy sessions were beneficial in helping you with your sleep issues. Thank you again for sharing your experience!
Elle Walsh
4 months ago on Google
5
Our son was dealing with severe anxiety affecting college/everyday life/grades. He willingly (with the rec from his Psych), enrolled in the Pasadena Villa CLT location IOP 6 week program weekdays from 9am-12pm, in late 2024. Treatment included group work and individual therapy. This methodology really helped him tremendously, as it was critical he connect with others struggling similarly to make him feel he wasn t alone.The staff was top-notch; from the front/back of house guru (Michelle), to one of the devoted therapists (his was Ellen), it was such a loving and supportive experience for us as parents, and for our child. The intake process was seamless, and everyone was very communicative/accessible prior and during the program.We realize it s a marathon, not a sprint, for our son to understand/cope with his anxiety. Thanks to Pasadena Villa, he has made significant progress and we couldn t recommend the facility more!
Response from the owner1 week ago
Hi Elle! Thank you so much for sharing your thoughtful and heartfelt feedback! We are so glad to hear that your son had a positive experience with our Intensive Outpatient Program (IOP) at Pasadena Villa Charlotte. It s wonderful to know that the combination of group work, individual therapy, and the supportive community helped him feel connected and less isolated during his journey with anxiety. Our team is dedicated to supporting both our clients and their families, and it s great to know that you felt well-supported throughout the process. We wish him continued success as he continues on his path toward healing. Thank you again for your recommendation, and for trusting us to be a part of your family s journey.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.5 / 10

Location

Accepted Insurance

Pasadena Villa Outpatient Treatment Center – Charlotte works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Counseling that applies dialectical behavior therapy teaches you coping skills to apply to your daily life. The focus is on intense emotions and developing coping mechanisms to manage them. Therapy sessions are a series of teaching lessons that help you develop these coping skills.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Family therapy sessions address the emotional toll that addiction has had on the family unit and individual members. Therapists work with families to develop better coping strategies, which in turn create a stable environment for their loved one's recovery process.

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

You can participate in creative arts therapy in a variety of settings. Options include medical institutions, rehab facilities, and therapists' offices. Sessions are held in individual and group formats. Types of therapy include music, drama, dance, and painting.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Justine Malone, LMFT

Executive Director

Dayana Vincent

Senior Office Coordinator

Dr. Katie Chambers

Board-Certified Psychiatrist Attending

Ruthie Schultz, LCMHC, LCAS-A

Psychotherapist

Ellen Wilson, LMFT

Psychotherapist

Gabrielle Milando, LMFT

Psychotherapist

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (980) 431-5599
Building icon

7300 Carmel Executive Park Drive
Suite 100
Charlotte, NC 28226

Fact checked and written by:
Linda Dotson
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Charlotte

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Reviews of Pasadena Villa Outpatient Treatment Center – Charlotte

4.8/5 (100 reviews)
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Google Reviews

4.8 (100 reviews)
Joseph
1 week ago
4

Pasadena Villa Outpatient Treatment Center - Charlotte is a special place which I had an opportunity to attend. At my lowest point, they were able to help me come back from a dark period in my life. Each therapist has their own special way of connecting with each patient making sure they are seen, supported, and heard during their stay. I will gladly recommend this facility to others in need.

Response from the ownerInvalid relative date format:
Hi Joseph! Thank you so much for sharing your experience with Pasadena Villa Outpatient – Charlotte. We are truly honored to have been a part of your journey and are grateful for your kind words. It means a great deal to know that during such a difficult time, you felt supported, seen, and heard. Our team is deeply committed to creating a safe and nurturing environment where each individual can find hope and healing. We wish you continued growth and wellness!
Adriana Suarez
2 weeks ago
5

I had an amazing experience at Pasadena! Thanks for the amazing team that makes such an impact in our life and drive us through tangible and concrete changes. I'm really grateful to you all - Hannah, Justin, Ellen, Gabi, Ruthie and Michelle. Love you all.

Response from the ownerInvalid relative date format:
Hi Adriana! Thank you so much for your heartfelt words and for sharing your experience with us! We’re truly honored to have been part of your journey and are thrilled to hear that your time at Pasadena Villa Outpatient – Charlotte was meaningful and impactful. We’re grateful for your trust and proud of the progress you’ve made. We wish you the best and are here for you!
Aliyah Orange
1 month ago
5

Coming to this therapy group. I’ve really grown as a person, the therapists have been amazing with gaining my confidence and self love and self trust. I will never forget my experience here and am forever grateful for the opportunity. Thank you to the amazing staff and support I had during my time Love, Aliyah

Response from the ownerInvalid relative date format:
Hi Aliyah! Thank you so much for your heartfelt review. We’re truly honored to have been part of your journey, and it means the world to know that your time with us has had such a meaningful impact. Your kind words are a testament to the dedication of our therapists and staff, and we’re so grateful you allowed us to support you. You’ll always be part of the Pasadena Villa family, and we wish you continued strength and success in everything ahead.
Mr Blalock
2 months ago
5

I was part of PHP and IOP program and I have to say it was truly a blessing to get To be a part of this program! The staff is truly amazing they make you feel like a little family from day one and they are hands-down your biggest support! The therapist here truly wants to see their patients succeed in life, and I really feel it from each one of them! I have learned so much from this program about my mental health. It is unbelievable to me. I never would’ve thought that I would’ve had this much progress from something like this! So if you feel like this place may be an option for you I say go for it because it is a wonderful experience and you will get what you need out of this place if you put the work in! I just wanna say thank you to all of you at Pasadena Villa. You have helped change and save my life! I love you guys so much and I will miss you more than y’all will ever know! 💙

Response from the ownerInvalid relative date format:
Hello! Thank you so much for taking the time to share your experience with us. At Pasadena Villa Outpatient – Charlotte, we strive to create a supportive and welcoming environment where each individual feels valued and empowered—and it’s truly heartwarming to hear that you felt like part of a family from the very beginning.
Ros Lederman
2 months ago
5

Pasadena Villa Charlotte both saved and changed my life. I entered the intensive outpatient program (IOP) a broken shell of myself, convinced the world and I would never get along. Today I finished my program and left with the shining words of the staff and my peers reminding me that I am more than enough. I also left with a toolbox full of skills to continue to not just rebuild myself, but also to maintain and sustain meaningful progress. Everyone at Pasadena Villa is sincerely welcoming and supportive. There was not a single moment when I felt judged or uncomfortable. While I was paired with an individual therapist who I formed a close bond with, I also got to know all of the therapists, the program director, and of course, the awesome Michelle who was there to greet me with a smile every morning and put up with my incredibly random questions. I found I could connect to each and every one of my peers in one way or another, and I got so much out of group therapy -- which had been a big concern of mine going in. The fear that I was going to be wasting my time was immediately alleviated within a few minutes on my first day. The different skills lessons, handouts, and activities were incredibly helpful, and the little details like providing a binder, notebook, pen, and stress ball when I first arrived really set the foundation for me to absorb the information and keep it organized so that I can turn these into lifelong skills. They have also helped connect me to further resources so that I can keep my progress going now that I have left the program. Pasadena Villa got me up in the morning and out of my house for 32 consecutive weekdays (well, minus the one day when we were remote because of the weather -- but even then, they pivoted so well). I can't thank them enough for what they have given me.

Response from the ownerInvalid relative date format:
Hi Ros! We are incredibly grateful for your kind words and are thrilled to hear that Pasadena Villa Outpatient Charlotte played such a positive role in your journey toward healing and growth. It’s wonderful to know that our team and community helped you feel supported, welcomed, and empowered throughout your time in the program. We are especially pleased to hear that you connected with both your individual therapist and the group and that the skills, lessons, and activities provided were impactful in helping you rebuild and sustain meaningful progress. Thank you again for your thoughtful review, and we wish you all the best as you continue on your path of healing.
Taurean Sledge
4 months ago
5

I visited this facility October of 2024. Ruthie, Gabbie, Hannah, Justin, Jamison, Nicolla were all amazing. Great food each day. Clean facility with themed rooms. Extremely patient therapist. Controlled group therapy. I went for recovery from sleep issues and group therapy helped a lot here!!!

Response from the ownerInvalid relative date format:
Hi Taurean! Thank you so much for your thoughtful review! We're so glad to hear that you had a positive experience during your visit to Pasadena Villa Outpatient - Charlotte. It’s wonderful to know that Ruthie, Gabbie, Hannah, Justin, Jamison, and Nicolla were able to support you throughout your recovery journey. We’re proud of our team, and your kind words mean a lot to us. We're also happy that the food, clean environment, and themed rooms contributed to your comfort, and that the controlled group therapy sessions were beneficial in helping you with your sleep issues. Thank you again for sharing your experience!
Elle Walsh
4 months ago
5

Our son was dealing with severe anxiety affecting college/everyday life/grades. He willingly (with the rec from his Psych), enrolled in the Pasadena Villa CLT location IOP 6 week program weekdays from 9am-12pm, in late 2024. Treatment included group work and individual therapy. This methodology really helped him tremendously, as it was critical he connect with others struggling similarly to make him feel he wasn’t alone. The staff was top-notch; from the front/back of house guru (Michelle), to one of the devoted therapists (his was Ellen), it was such a loving and supportive experience for us as parents, and for our child. The intake process was seamless, and everyone was very communicative/accessible prior and during the program. We realize it’s a marathon, not a sprint, for our son to understand/cope with his anxiety. Thanks to Pasadena Villa, he has made significant progress and we couldn’t recommend the facility more!

Response from the ownerInvalid relative date format:
Hi Elle! Thank you so much for sharing your thoughtful and heartfelt feedback! We are so glad to hear that your son had a positive experience with our Intensive Outpatient Program (IOP) at Pasadena Villa – Charlotte. It’s wonderful to know that the combination of group work, individual therapy, and the supportive community helped him feel connected and less isolated during his journey with anxiety. Our team is dedicated to supporting both our clients and their families, and it’s great to know that you felt well-supported throughout the process. We wish him continued success as he continues on his path toward healing. Thank you again for your recommendation, and for trusting us to be a part of your family’s journey.
isaac S.
5 months ago
5

Response from the owner5 months ago
Hello Isaac! Thank you for your positive review!
Kyle
5 months ago
1

Wouldn't say they helped me with any of my problems but hey I'm still alive at least. Was given repeat courses multiple times and group therapy felt like a high school classroom. Everything was done on hand out packets. I've already forgotten most of my stay there, but I have a binder of handouts that i paid a few thousand for!

Will Ingram
6 months ago
5

Wonderful experience I learned so much about myself and now know tools to help cope with well life

Response from the ownerInvalid relative date format:
Hi Will! Thank you so much for sharing your positive experience with us! We're thrilled to hear that you gained valuable insights about yourself and learned effective coping tools during your time with us. At Pasadena Villa Outpatient - Charlotte, our goal is to provide a supportive and transformative environment, and we're so glad it made a difference in your life.
Megan James
6 months ago
5

I feel as if I could write a novel on how wonderful my experience at Pasadena was. If I had to boil it down to a couple of words, they would be: life changing. From the very moment I spoke with one of their intake professionals over the phone, I could tell that this place was different. When I walked through the doors on the very first day, at one of my lowest points, I was met with care and understanding. It is obvious each member of the team is there with the singular goal of helping people get better. The group therapy setting can be daunting, but Pasadena does it the right way. I didn’t realize how badly I needed that human connection until I was in the middle of it. Thank you to Justin, Michelle, Hannah, Ellen, Gabby, Ruthie, and Nicolla and anyone I may have missed who helped me through this process. Your dedication to providing compassionate and comprehensive mental health care will be something I cherish forever.

Response from the ownerInvalid relative date format:
Hi Megan! Thank you so much for taking the time to share your heartfelt experience with Pasadena Villa Outpatient - Charlotte. We are truly honored to have been a part of your journey, and we’re overjoyed to hear that your time with us was life-changing. From intake to treatment, every step is designed with your well-being in mind, and we’re so glad you felt that from the moment you first reached out to us. We are especially thrilled that the group therapy setting provided the human connection you needed. Building those supportive, understanding relationships can truly be transformative, and it’s wonderful to know that it helped you through this process. We wish you continued strength and healing on your path forward, and we’re always here for you whenever you need support.
Si S.
6 months ago
5

I would send everyone I love to this facility if they needed mental health care. I'm a perfectionist and was skeptical of group therapy -- I wanted more targeted care. Well, let me tell you, this was the bullseye I didn't know I needed. I was in an extremely dark and panicky place when I came to Pasadena. Now, I have a massive support system and more tools than I ever knew existed for managing multiple, severe diagnoses. For the first time in my life I was able to bring things that made me feel shame and guilt into the open -- and I found out I wasn't alone, I wasn't irrevocably broken, and that there is an authentic and beautiful life waiting out here for me. I didn't have faith that any facility would do me good -- after having a negative experience in inpatient elsewhere -- but knowing there are places like Pasadena, with care teams that truly do care and will go out of their way to support you, is so heartening. Pasadena was the only facility in the state to agree to the extra paperwork that came with my insurance situation. They are the only place where I have ever felt safe to open up fully about my trauma. They have changed my life -- and the lives of all the friends I made in the program -- infinitely for the better. Thank you, Pasadena. I hope Pasadena continues to receive all the funding it needs to continue this spectacular level of care for people like me. I hope this review helps the reader know that there is hope for you or your loved one.

Response from the ownerInvalid relative date format:
Hello! Thank you for sharing your heartfelt experience with Pasadena Villa Outpatient - Charlotte. It means the world to us that we were able to meet you exactly where you were, providing the care and support that helped you find new hope and tools for managing your diagnoses. We understand how important it is to feel truly seen and heard, and we're so glad that our team could offer a safe and supportive environment for you to open up about your experiences. Your story of transformation is inspiring, and we are thrilled to know that our care, along with the supportive community here, has had such a profound impact on your life. Thank you again for trusting us with your care and for taking the time to share your experience.
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