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Pasadena Villa Outpatient Treatment Center – Charlotte

7300 Carmel Executive Park Drive, Suite 100
Charlotte, NC 28226
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4
Top 10 Rehab in Charlotte
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
7.84 / 10
Pasadena Villa Outpatient Center – Charlotte NC 28226
4
Top 10 Rehab in Charlotte
Rehab Score
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
7.84 / 10

About Pasadena Villa Outpatient Treatment Center – Charlotte

Pasadena Villa Outpatient Treatment Center – Charlotte is a treatment center for adults who have a substance use disorder, co-occurring mental health or eating disorder in Charlotte, North Carolina. They are accredited by The Joint Commission. They accept most major insurances but not Medicaid or Medicare.

This is an outpatient facility that offers multiple levels of programs and the level you are in depends on your current needs and where you are in your recovery journey. You may attend your therapy virtually, as this center states that virtual therapy has proven to be just as effective as in-person treatment.

Unique Therapies for Addiction in Charlotte

This center offers many different types of therapy that may interest you beyond the traditional individual, group and family therapies. They offer art therapy and music therapy as well as mindfulness and yoga therapy and even nutritional therapy. They offer acceptance and commitment therapy or ACT too.

Former clients of this facility have said that it is life changing and they would send anyone they love that has a problem here. They have said that the staff is wonderful, caring, and knowledgeable.

This treatment center is in the McAlpine neighborhood in southern Charlotte. They’re just off Pineville Matthews Road and close to McAlpine Creek.

Similar Rehab Centers

Latest Reviews

Linda Binda
4 days ago on Google
5
Pasadena Villa Outpatient is an absolutely excellent resource and organization. The treatment, support, and skills they provide are truly top-tier. Pasadena pulled me out of a really low place and brought me back to life. I really believe that Pasadena has helped to right my course in life and provide me with a strong base for continued recovery and growth. As long as you are willing to put the work in you will see results. The staff is patient, kind, knowledgable, and truly cares about your well being and recovery. Everyone is welcome here from all ages and walks of life. I felt safe, supported, and encouraged here as a person of color with a unique immigrant & cultural background, and as a member of the LGBT community. The therapy incorporates several modalities, including DBT, CBT, Somatic, and Art. The staff made learning skills accessible, engaging, and actually interesting. I appreciated being challenged and I learned skills I hope to keep for life. Working with the somatic therapist they have at Pasadena was beyond amazing. A once in a lifetime experience that I could not have thought to even ask for. I loved the art therapy as well. There is also processing time two-three times a week with the group, and therapists are always available if you need extra one on one support. I really appreciated that unlike other places, Pasadena does not let any one patient dominate the entire processing time. Staff makes sure that everyone who wants to share has equal time and space, that no triggering details are discussed, and that it is supportive without going on forever or taking time away from skill learning or other groups. Shout out to my therapist Shawna for being amazing, as well as Keyonte for his calm kind supportive energy, Carly for always being engaging and encouraging and validating of my background, and Julia for being awesome and sweet! As well as Ellen, Oyamie, Sarah, Alexandra, Hannah, Lisa, and Justin.
Response from the owner1 day ago
Hi Linda, thank you for sharing your thoughtful and heartfelt feedback! We’re grateful to hear that the welcoming environment, variety of therapeutic approaches, and practical skills offered here made such a meaningful and lasting impression. It’s especially meaningful to know that you felt safe, supported, respected, and encouraged throughout your experience. We truly appreciate your kind words about our team, and we wish you all he best on your continued wellness journey!
Matt D
3 weeks ago on Google
5
I attended the evening Intensive Outpatient Program at Pasadena and am really glad I did. Felicia is an incredible therapist. She is knowledgeable, supportive, and great at creating a group environment that feels both safe and accountable. She gives you practical tools and skills while also knowing how to get the group engaged and talking. Gianni was also always welcoming and helpful at the front desk. I really appreciated having an evening option that works for people with 9-to-5 jobs. My only suggestion would be to better accommodate evening participants with dinner or more substantial snack options, similar to the daytime programs. After a full workday, it’s a big commitment to attend several hours of programming, and having food available would make it easier to stay focused and present. Overall, I had a very positive experience and would definitely recommend the program.
Response from the owner1 day ago
Hi Matt, thank you for taking the time to share such thoughtful feedback! We’re grateful for your kind recognition of Felicia and Gianni, and are glad the supportive group environment and the opportunity for evening programming made such a positive impression. We wish you all the best!
Ryan Robinson
3 weeks ago on Google
5
Grateful for the friendly staff and time I had here as a patient.
Response from the owner1 day ago
Hi Ryan, thank you for the kind words! We appreciate you taking time to share your feedback on our team, and wish you all the best on your continued wellness journey!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Pasadena Villa Outpatient Treatment Center – Charlotte works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Clients who receive cognitive behavioral therapy in North Carolina typically attend five to 20 sessions. During this time, they work with their therapist to learn healthier patterns of thinking, which can help them change their behavior related to substance use.

Counseling that applies dialectical behavior therapy teaches you coping skills to apply to your daily life. The focus is on intense emotions and developing coping mechanisms to manage them. Therapy sessions are a series of teaching lessons that help you develop these coping skills.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Family therapy sessions address the emotional toll that addiction has had on the family unit and individual members. Therapists work with families to develop better coping strategies, which in turn create a stable environment for their loved one's recovery process.

During nutrition therapy in North Carolina, you'll work with a nutritionist to develop a dietary plan. Medical professionals will provide input based on your health needs. You'll learn to create goals for nutrition and develop the skills you need to meet them.

You can participate in creative arts therapy in a variety of settings. Options include medical institutions, rehab facilities, and therapists' offices. Sessions are held in individual and group formats. Types of therapy include music, drama, dance, and painting.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Justine Malone, LMFT

Executive Director

Dayana Vincent

Senior Office Coordinator

Dr. Katie Chambers

Board-Certified Psychiatrist Attending

Ruthie Schultz, LCMHC, LCAS-A

Psychotherapist

Ellen Wilson, LMFT

Psychotherapist

Gabrielle Milando, LMFT

Psychotherapist

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Pasadena Villa Outpatient Treatment Center – Charlotte.

Contact Information

Building icon

7300 Carmel Executive Park Drive
Suite 100
Charlotte, NC 28226

Explore Other Centers Near Charlotte

Reviews of Pasadena Villa Outpatient Treatment Center – Charlotte

4.79/5 (142 reviews)
5
Staff
5
Amenities
0
Meals
5
Value
5
Cleanliness
5
133
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Reviews

5
Outstanding IOP/PHP

Pasadena Villas has been an outstanding IOP/PHP program to work with as an outpatient psychiatric provider. I have referred multiple patients who report the experience deepened awareness of their mental health and allowed a mental "reset" to deal with stressors. The interdi ... Read More

Ashley W.
Reviewed on 12/31/2025
Staff
5
Amenities
5
Meals
0
Value
5
Cleanliness
5
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.79 (141 reviews)
Linda Binda
4 days ago
5

Pasadena Villa Outpatient is an absolutely excellent resource and organization. The treatment, support, and skills they provide are truly top-tier. Pasadena pulled me out of a really low place and brought me back to life. I really believe that Pasadena has helped to right my course in life and provide me with a strong base for continued recovery and growth. As long as you are willing to put the work in you will see results. The staff is patient, kind, knowledgable, and truly cares about your well being and recovery. Everyone is welcome here from all ages and walks of life. I felt safe, supported, and encouraged here as a person of color with a unique immigrant & cultural background, and as a member of the LGBT community. The therapy incorporates several modalities, including DBT, CBT, Somatic, and Art. The staff made learning skills accessible, engaging, and actually interesting. I appreciated being challenged and I learned skills I hope to keep for life. Working with the somatic therapist they have at Pasadena was beyond amazing. A once in a lifetime experience that I could not have thought to even ask for. I loved the art therapy as well. There is also processing time two-three times a week with the group, and therapists are always available if you need extra one on one support. I really appreciated that unlike other places, Pasadena does not let any one patient dominate the entire processing time. Staff makes sure that everyone who wants to share has equal time and space, that no triggering details are discussed, and that it is supportive without going on forever or taking time away from skill learning or other groups. Shout out to my therapist Shawna for being amazing, as well as Keyonte for his calm kind supportive energy, Carly for always being engaging and encouraging and validating of my background, and Julia for being awesome and sweet! As well as Ellen, Oyamie, Sarah, Alexandra, Hannah, Lisa, and Justin.

Response from the owner
Hi Linda, thank you for sharing your thoughtful and heartfelt feedback! We’re grateful to hear that the welcoming environment, variety of therapeutic approaches, and practical skills offered here made such a meaningful and lasting impression. It’s especially meaningful to know that you felt safe, supported, respected, and encouraged throughout your experience. We truly appreciate your kind words about our team, and we wish you all he best on your continued wellness journey!
Matt D
3 weeks ago
5

I attended the evening Intensive Outpatient Program at Pasadena and am really glad I did. Felicia is an incredible therapist. She is knowledgeable, supportive, and great at creating a group environment that feels both safe and accountable. She gives you practical tools and skills while also knowing how to get the group engaged and talking. Gianni was also always welcoming and helpful at the front desk. I really appreciated having an evening option that works for people with 9-to-5 jobs. My only suggestion would be to better accommodate evening participants with dinner or more substantial snack options, similar to the daytime programs. After a full workday, it’s a big commitment to attend several hours of programming, and having food available would make it easier to stay focused and present. Overall, I had a very positive experience and would definitely recommend the program.

Response from the owner
Hi Matt, thank you for taking the time to share such thoughtful feedback! We’re grateful for your kind recognition of Felicia and Gianni, and are glad the supportive group environment and the opportunity for evening programming made such a positive impression. We wish you all the best!
Ryan Robinson
3 weeks ago
5

Grateful for the friendly staff and time I had here as a patient.

Response from the owner
Hi Ryan, thank you for the kind words! We appreciate you taking time to share your feedback on our team, and wish you all the best on your continued wellness journey!
Rachel Tucker (RT Personal)
1 month ago
5

Felicia was an amazing therapist. She laid out the skills in a way that we can easily use them in everyday life. She also tells it like it is in a very kind but firm manner which I really appreciate. All in all I really am grateful for Pasadena. Side Note EIOP definitely needs better snacks and drinks as it is during dinner time and we are paying for the services.

Response from the owner
Hi Rachel, thank you for your positive feedback! We're glad to hear you found the skills taught during the program practical and easy to apply in every day life. We wish you all the best on your continued wellness journey!
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