I was concerned when the person I know in this place said they took away WiFi from everyone staying there!? I like I'm sure a lot of people cannot afford to pay for unlimited data on phone service for myself, let alone for a loved one in rehab! The person answering the phone ...
About Phoenix House Florida – Ocala Residential Center
Phoenix House Florida is a substance use disorder and mental health treatment center located in Citra, Florida. They provide a wide continuum of care comprised of holistic treatments that treat the whole person, including those with co-occurring disorders.
Phoenix House offers gender specific residential treatment, partial hospitalization, medication assisted treatment, and family therapy. They also provide options for short and long-term stays and continuing care.
Residential Treatment at the Phoenix House includes an initial assessment to determine the best plan of treatment for each individual. Services provided are individual treatment planning, specialized group therapy, life skills training, health education, family re-integration assistance, and services to help ensure a sustained recovery. The residential treatment programming at Phoenix House is gender specific. For women, the program encourages mother and child unification whenever possible.
Partial hospitalization is one step down from residential inpatient treatment, allowing for the return home to sleep each evening. This program utilizes evidence based practices to help individuals develop trust, self esteem, and personal responsibility. Life skills training, health education, family re-integration assistance, and continuing care services are a part of this program.
At Aspire Health Partners, the Medication Assisted Treatment Program provides medications along with comprehensive medical, psychiatric, and behavioral counseling. FDA approved medications are used to support withdrawal from opioid drugs and to help maintain long term abstinence. By combining medication with mental health treatment, a greater chance of success is achieved for long term abstinence.
Dual diagnosis, often referred to as having co-occurring disorders, is when two or more mental health concerns present themselves simultaneously. It is very common for those who struggle with addiction to also have an underlying mental health concern such as anxiety, depression, or a diagnosable psychiatric disorder. Without proper treatment of the mental health issue at hand, getting and staying sober can be difficult. By treating both the substance use disorder and the mental health needs concurrently, a greater chance for long term sobriety is achieved.
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This environment demands proactivity and a strong drive for self-development. Success here is contingent upon individual initiative and a commitment to continuous learning. The work involves direct engagement with challenging situations, fostering significant personal and professional growth. Individuals can expect to encounter moments of difficulty and triumph, ultimately gaining a clear understanding of their accomplishments. This setting serves as a unique training ground for individuals with unconventional professional backgrounds, often those with direct or near-direct experience as service recipients. I benefited significantly from the guidance of exceptional leaders, including AJ and Mr. White, who were instrumental in developing essential skills for navigating this demanding environment. While challenging, my time here provided invaluable experience and resilience that have been crucial for my subsequent endeavors.
After 8 months of intensive treatment, self-reflection, and personal growth at Phoenix House, I am proud to say that I am ready for discharge. This journey has been one of the most challenging and transformative experiences of my life. When I first walked through these doors, I carried the weight of addiction, pain, and uncertainty. Today, I leave with a sense of hope, resilience, and a solid foundation for a brighter future.Throughout my time here, I have gained invaluable tools to maintain my sobriety and rebuild my life. I ve worked closely with counselors and peers, addressing the root causes of my addiction and learning healthier ways to cope with stress and triggers. Group therapy sessions have taught me the power of vulnerability and connection, while individual counseling has helped me rediscover my worth and clarify my goals.I am incredibly grateful for the support system at Phoenix House, from the dedicated staff who never gave up on me to the fellow residents who became like family. Their encouragement, accountability, and shared experiences have been instrumental in my recovery.It s nice to know that staff and some very supportive clients helped me through the hardest days, now everyone look at me with pride, while my suitcase is a symbol of everything Im leaving behind. As i prepare to take my first steps into the world again, without Phoenix House to return to I reflect on how far I ve come, the lessons i ve learned, and the challenges that lie ahead I will take them head on.What a moment i ve reached when I found the confidence to continue to fight for my sobriety , I ll hold onto the strength I ve built and gained. Now I have the courage and wisdom to navigate life outside the facility.As I prepare to re-enter the world, I feel confident in my ability to stay on the path of sobriety. I have a clear aftercare plan, including ongoing therapy and a support network to help me navigate life s challenges. My time at Phoenix House has not just been about overcoming addiction but about rediscovering who I am and what I m capable of.While I know there will be challenges ahead, I am leaving with a renewed sense of purpose and the tools to build a healthier, fulfilling life. This isn t the end of my journey it s the beginning of a new chapter, and I am ready to face it with courage, gratitude, and determination. Phoenix House provided me with the tools, support, and encouragement I needed to regain control of my life. Through their programs and compassionate guidance, I was able to build the confidence to face challenges without turning to substances. Their belief in me helped me believe in myself, and today, I feel stronger and more capable of staying sober than ever before. When I first came to Phoenix House, I had no idea what to expect and thought it would be so different maybe stricter or less personal. But I quickly realized how much they genuinely care about the people they help. The support, understanding, and guidance I received not only changed my life but also brought healing to my family. Today, my family and I are so grateful for everything Phoenix House has done to help me on my journey to recovery and to restore hope in our lives. I am so grateful for Phoenix House that words cannot fully express the depth of my gratitude and appreciation. They have given me the tools and support to rebuild my life, and the impact they ve had on me will always be a part of who I am. As I move forward into my future, I will carry their lessons, guidance, and the strength they helped me discover within myself.
Response from the owner4 days ago
Hello, thank you very much for taking the time to share your experience with us. We are very proud of the hard work that you have put in toward a brighter and healthier future, and we will always support you!
I have been a client at the Phoenix House for several months. While here, i have witnessed gang violence and other such acts of hostility. A client was cornered in a bathroom by four gang members who beat him with a chain. A nurse was fired for providing controlled substances to a client, who in turn distributed them through the patient community for profit. There has since been minimal, if any, medical staff on duty to address even the most minor health concerns. Another staff member established an intimate relationship with a client. As a result, she became pregnant and was dismissed. Numerous counselors have quit without notice, including the Director of Operations. The facility is run by clients who are inmates seeking a deferred prison sentence. Anticipate a narrow range of expectations upon coming to the Phoenix House. The rules/guidelines change daily pending the agenda of the staff members involved. The success rate is low. The ratio of those who leave to those who graduate, heavily favors the former
Response from the owner4 days ago
Jimmy, thank you for taking the time to provide feedback. At Phoenix House Florida, we are committed to delivering the highest standards of care and service. We would like to address your concerns directly. Please reach out to Samantha Latimer at (813) 881-1000, ext. 5501. 
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety. A separate program, their Probation and Restitution Center, provides education and life-skills training for men re-entering the community.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Amenities
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Private Rooms -
Yoga Studio -
Private Transportation -
Hiking -
Gym
Staff & Accreditations
Staff
Maria Alvarez
President & CEO
Samantha Latimer
Chief of Staff of Operations
Frank Laverde
CFO
Satara Carr, MA, Psy.D., LMHC-QS
Director of Residential Services
Varsha Ellana
Director of Outpatient Services
Lisa Beck-Clark
Regional Business Development Manager
Dr. Richard Gushwa
Medical Director-Outpatient Program
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Accreditation Number: 79270
LegitScript has reviewed Phoenix House Florida – Ocala Residential Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.
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Contact Information
(813) 459-5430 
15681 North US Highway 301
Citra, FL 32113
Get Help Now - 352-261-6839
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Fact checked and written by:
Courtney Myers, MS
Edited by:
Quentin Blount
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