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Phoenix House Orange County

1207 East Fruit Street
Santa Ana, CA 92701
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5
Top 10 Rehab In Santa Ana
The facilities at Phoenix House - Wraparound Services in Orange County in Santa Ana, CA 1
5
Top 10 Rehab In Santa Ana

About Phoenix House Orange County

You’ll be encouraged to partake in their peer mentorship program where you’ll be given a mentor who will help guide you through the program. Their mentors are those who are also enrolled in the program and can give you insight on how to advance. Your mentor will be your point of contact. They’ll be that person who’ll show you how to schedule appointments, find housing, and walk with you through other support services. While you go through treatment, you’ll also be able to go through their educational and vocational programs to gain needed skills to reenter society.

Upon discharge, you’ll have access to resources that will help you stay sober. Former clients have talked about how this place has been great for their recovery toward sobriety.

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Fact checked and written by:
David Bugg
Edited by:
Kerry Nenn, BSW

Latest Reviews

Tina Dorpinghaus
2 weeks ago on Google
5
I know one of the drug counselors here and he is very special to me , and I am very proud of him and that he has made something with his life ...it gives me peace and comfort and hope
Jazmin Flores
1 month ago on Google
5
My little sister was in phoenix house and the main reason that she was able to keep doing good was because of Sherie, I think she’s a counselor or something like that. She went above and beyond to help her and even made a connection with us so shoutout her
Olivia Estrada
1 month ago on Google
1
2019 - 2022 I had court ordered visitation and it was denied. When they reached out to my than spouse: whom I was in the middle of nasty divorce & custody battle with, my than Husband reported to Richard my counselor that "we were divorced, our children were adopted and that him and his new wife wish the best for me" ... The Phoenix House took away my phone privileges, rather report anything to the Police.. Rather than doing what the Veterans Affairs had paid them to do, help reunite me with my children; The Phoenix house enabled my abuser instead.... -------( MEANWHILE I NEVER ACTUALLY LOST MY RIGHTS TO THE CHILDREN IT WAS JUST A DIVORCE )----- Jan 6th 2025 - I finally got DIVORCED -- And I currently have paid 32K this year in Lawyer Fees, and I AM STILL FIGHTING TO INCREASE MY CUSTODY !!!! All of which could have been avoided, if my counselor believed the God's Honest Truth when it left my mouth.. Court Orders could have been READ & Followed, but NOT FOR ME. My request to go the Court House, to pick up a copy was Denied as well as my Phone Privileges.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Phoenix House Orange County works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Phoenix House’s adult outpatient services are a comprehensive array of substance abuse and mental health programs – all using evidence-based practices – delivered in safe, supportive, CARF-accredited settings. Within their continuum of care, every client is treated with compassion, dignity, and respect, and our services emphasize each client’s self-esteem and individuality. Their goal is to help each individual maintain lasting recovery from drug or alcohol addiction and become a productive member of society.

Phoenix House’s residential drug and alcohol addiction treatment services are wide-ranging and comprehensive, allowing us to tailor each client’s treatment solutions to meet individual needs. Lengths of stay are flexible and programs are designed to meet the treatment needs of clients at various points in their recovery — from detoxification to re-entry into the community. It is the goal of Phoenix House’s residential programs to equip clients with the skills and resources they need to develop as healthy individuals and to maintain functional, productive relationships with their families, schools, workplaces, and communities.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.

When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

In California, substance abuse treatment programs can help individuals with any type of substance use disorders and co-occurring conditions. These rehab programs typically encompass various levels of care, including medically assisted detox, intensive outpatient, outpatient, residential rehab, and partial hospitalization. You can expect clinicians to utilize evidence-based therapies like cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and mindfulness to help you achieve and sustain your recovery. The rehab's clinical team can provide a comprehensive assessment to determine the appropriate level of care and medical support you may need.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

The goal of creative arts therapy in California is to encourage growth and transformation. It can be used in individual and group settings with both children and adults. Options include movement, music, and painting.

While participating in dialectical behavior therapy in California, you'll focus on four key areas of skill development: mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance. Treatment includes weekly individual and group sessions.

Individual therapy for drug addiction includes a customized treatment plan that considers your history and life circumstances. During your therapy sessions, the therapist helps you uncover underlying issues and triggers for addictive behavior that support a holistic approach to recovery.

Amenities

  • private iconPrivate Setting
  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Alice Gleghorn, PhD

President, CEO

Edgar Carapetian, MBA

VP & Finance

Ana Vicuña, LCSW

VP & Clinical

Maja Trochimczyk, Ph.D.

Senior Director, Planning & Development

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 232495

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California
License Number: 300033AN

Contact Information

Building icon

1207 East Fruit Street
Santa Ana, CA 92701

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Reviews of Phoenix House Orange County

3.61/5 (49 reviews)
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Google Reviews

3.6122448979592 (49 reviews)
Tina Dorpinghaus
2 weeks ago
5

I know one of the drug counselors here and he is very special to me , and I am very proud of him and that he has made something with his life ...it gives me peace and comfort and hope

Jazmin Flores
1 month ago
5

My little sister was in phoenix house and the main reason that she was able to keep doing good was because of Sherie, I think she’s a counselor or something like that. She went above and beyond to help her and even made a connection with us so shoutout her

Olivia Estrada
1 month ago
1

2019 - 2022 I had court ordered visitation and it was denied. When they reached out to my than spouse: whom I was in the middle of nasty divorce & custody battle with, my than Husband reported to Richard my counselor that "we were divorced, our children were adopted and that him and his new wife wish the best for me" ... The Phoenix House took away my phone privileges, rather report anything to the Police.. Rather than doing what the Veterans Affairs had paid them to do, help reunite me with my children; The Phoenix house enabled my abuser instead.... -------( MEANWHILE I NEVER ACTUALLY LOST MY RIGHTS TO THE CHILDREN IT WAS JUST A DIVORCE )----- Jan 6th 2025 - I finally got DIVORCED -- And I currently have paid 32K this year in Lawyer Fees, and I AM STILL FIGHTING TO INCREASE MY CUSTODY !!!! All of which could have been avoided, if my counselor believed the God's Honest Truth when it left my mouth.. Court Orders could have been READ & Followed, but NOT FOR ME. My request to go the Court House, to pick up a copy was Denied as well as my Phone Privileges.

Samira El-amin
2 months ago
1

I do NOT recommend this facility for anyone with co-occurring (dual-diagnosis) substance use and mental health disorders. I was referred to Phoenix House by the ART Team and I was hesitant because the majority of the reviews were negative. However, given that many of them were old, I decided to give it a shot. I wanted to be a success story, but it didn’t work out. A few reasons why: During my short stay, I experienced rude and abrasive staff, unempathetic communication style, and groups that felt more educational/information based than the coping skills based support I’d hoped for. We experienced food scarcity at mealtimes; the facility often ran out of food, leaving some of the ladies waiting while staff scrambled to find replacements (usually dry overcooked nuggets or cereal). First upsetting experience happened early on, when I was sick and struggling to get out of bed. A staff member, ADELE, began banging her clipboard on the side of my bed and yelling at me to get me to wake up for group. When I explained I was having gastrointestinal issues and needed a few minutes, she threatened to discharge me and walked away. This was my third day there. As someone with insomnia who experiences frequent nightmares and new in recovery, I would’ve liked to have been given some grace. Another staff member, JOANNA, consistently spoke to me in a disrespectful, condescending tone, barking orders instead of communicating with basic empathy. She was inconsistent, would “loosely” grant me bed rest or the exception to sit during workout time, and would revoke it suddenly leaving me confused. People come to Phoenix House to heal. Our bodies get sick, and sometimes we’re not going to feel well. It’s not military boot camp. We’re human beings in recovery. I also experienced racial harassment from other residents. I was repeatedly called racial slurs, including the N-word, and was even threatened with being spit on by my roommate. After reporting all of these incidents, staff minimized it. CRYSTAL, brushed it off, saying, “Whaaat! Do you really think [resident name] is racist? I mean she has kids with an Asian man.” Another staff member ALYSSA, seemed more concerned about whether my response to the racial epithets violated “group confidentiality” than about the fact that I was verbally attacked. RYAN, witnessed my roommate throw out my belongings and did nothing to stop her. My clothes, shoes, makeup, etc all thrown out into the hallway. When I got home the following day, I noticed that pages were also torn from my journal. I was administratively discharged for damaging property, but my property was also damaged by another resident while staff did nothing. For a program that claims to value mutual respect, this was deeply disappointing. Overall, my experience left me feeling disrespected, unsafe, and unsupported. Phoenix House needs serious reform in staff training, cultural sensitivity, and basic compassion. I wouldn’t recommend this place to anyone who is serious about sobriety and desires to work towards sobriety in a positive environment. While my time at Phoenix House was primarily a negative experience, I do want to take the time to acknowledge the staff who through our interactions, gave me hope to continue treatment and stick it out as long as I did. Thank you Toni, Robert, Andrew (or Anthony), Emily, Melissa, and Rhonda. Their kindness made a difference and I’m grateful for them. :)

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