800-784-1361
Many of the nurses were very cruel and clearly did not care about a single patient
About Rolling Hills Hospital
The inpatient facility offers a full service cafeteria. They have a registered dietician that provides healthy meal choices. The food is fresh and prepared daily. They also have large, flat screen televisions and a game table. All the units have their own private and secured outdoor courtyard. Individual and group therapy are provided.
A variety of programs are provided to serve diverse treatment needs. A chemical dependency program is available for clients 18 years of age or older. A partial hospitalization program meets Monday – Friday at scheduled times. They have intensive group therapy and medication management therapy. They even have music and activity therapy.
Facility Overview
130 Number of Available Beds
Latest Reviews
From inpatient to outpatient, I received stellar care. Highly recommend this facility! All of my issues were attended to and my mental health was cared for in a very tailored way. My inpatient experience was concise and organized, outpatient was very thorough! I especially appreciate the staff being so attentive to my individual needs. I have been at this hospital twice now with only positive experiences!
Response from the owner1 week ago
It means the world to us that you took time out of your day to leave us this great feedback. Thank you, and we hope you have a pleasant day.
1 star and this is why.
On Thursday 14th I checked myself in was and still am having some issues that aside , I came in at 5pm I have other medical needs that require medication. I was denied that medication until after 11pm causing me to reel in pain and I was told that even tho I haven't even signed the paper work I couldn't have taken my medication that i had. cos by their "POLICY" i have no rights once on their property. The doctors and nurses treated me with the upmost respect and was kind and compassionate . . .. at first.
I was passed around 3 units. The first move was they wanted me in a better bed and more attentive care I was there 1 day then had to leave cos a woman had covid and needed my bed. So I guess I didn't matter so it felt. The nurse lacey I think her name was was a saint kind she treated me so kind with respect I needed that and it made me feel like I mattered. The night nurse was 180 from lacey she was on that I don't care about you or anything and the techs also didn't care they seen and knew I was disturbed and was not coping well and it was policy over humanity. I seen I did not matter nor was cared about I was a inconvenience. Thats not saying all the nurses and techs were that way. One in particular didn't understand and didn't care that due to my medical condition I must lay down often, but she insisted I wasn't allowed to lay down and her words "you don't have that right to lay down your not home" I replied but the doctor even said I could lay down when I needed to. "That ain't got nothing to do with me" and continued to lock my door. She was on day shift. I felt so isolated I knew I made a mistake coming here . Then that night around midnight I was woken up and moved to the 3rd unit.
This is where it gets weird. Even tho I wasn't mistreated but when your there there is no real therapy no healing. Dr heart is a good doctor but very busy. He did listen . There seems to be a miscommunication between doctors orders and nurses understanding the orders. Like my lamictal was to be given on the morning but the nurses insisted it was pm I told Dr heart and he was even surprised they did that. I confronted the nurses and asked them all week to call Dr heart and they refused they all said that not gonna happen if you want something changed you'll have to wait until Dr heart is ready to see you. WOW! I get that there are polices i understand to a point. That point ends when my name turns to a number and when my humanity has no meaning. Its policy before humanity. There was a lot of "miscommunication " or " understanding " . This experience was miserable to say the best. My therapy was me praying and writing. Groups were not really informative more of a beginner course for teens. Nothing tackling real issues. There was only one group therapist that stood out I can't remember her name but I showed her my writings and she gave me some insight and im greatful for that day. So why one star ? I needed and still need help. And I got more grief then help. The nurses are not there for you! They are only there to monitor and administer your medication the techs are only there to maintain order. Noone is there to be on your side Noone is there to help you through your issues. Its made clear you do that on your own time when your released . To quote one nurse to the T " I got my own problems im not here for you".
I have Complex P.T.S.D, A.D.H.D, Bipolar,
Anxiety/Panic Disorder, Over Compulsive Disorder, social anxiety and Claustrophobia. Not to mention voices in my head. Its fare to say I have issues. My plate is full. I really needed compassion . As where i feel completely isolated and alone . I needed to feel I was OK or to say the least I needed "hope"
Instead I was even more isolated. I was out of place . So the little papers we sign at night about our goals is 50/50 honesty. Not that I lied but no room to write other then direct answers and any of my positive answers was solely from what little I could put in retrospect .
Rolling hills Hospital failed me.
Response from the owner1 week ago
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at https://www.rollinghillshospital.org/contact/ to provide us with your contact information so we can reach out to you? Thank you.
A positive atmosphere from staff and patients.
Response from the owner1 week ago
Thank you for the five stars! 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.2 / 10
Gallery
Accepted Insurance
Managed Health Network (MHN)
Amerivantage
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient
Clients in intensive outpatient programs (IOP) receive robust, personalized care to support their reintegration into their community. Clients stepping down from inpatient treatment frequently enroll in IOP before entering standard outpatient care or community-based recovery programs, such as AA. Intensive outpatient treatment generally involves between nine and 20 therapeutic hours weekly, with the frequency and duration of sessions decreasing as clients stabilize. IOP services commonly include counseling, recovery education, holistic therapies, and medication assisted treatment (MAT).
Partial Hospitalization Program
A partial hospitalization program (PHP) is an intensive outpatient option for those with moderate to severe addictions, allowing you to return home at the end of the day. It can be an alternative to hospitalization or used as a step-down option. PHP treatment requires a minimum of 20 hours of treatment per week for an average of 90 days. Depending on your needs, PHP treatment includes relapse prevention, medication management, and behavioral therapy services. PHP treatment is often covered by providers.
12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.
24-Hour Clinical Care
Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.
Creative arts therapy can be integrated with other therapeutic methods during drug rehab in Tennessee. This treatment can provide unique experiences that allow you to better understand your feelings and experiences. Methods include music, art, dance, and writing therapy.
Staff & Accreditations
Staff
James D. Miller, SPHR
CEO
Laurel Roberts, RN, MSN
COO
James R. Hart
Medical DirectorMD
Yoga N. Thati, MD
Clinical Director & Medical Services
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
2014 Quail Hollow Circle
Franklin, TN 37067
Get Help Now - 615-437-0407
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Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW
Rehab in Cities Near Franklin
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