Get Help Now
Question iconSponsored Helpline
Phone icon 800-641-8351

Sheppard Pratt Integrated Behavioral Health at GBMC – Hunt Valley

9 Schilling Road Suite 102
Cockeysville, MD 21031
Claim Profile
Sheppard Pratt Integrated Behavioral Health at GBMC - Hunt Valley MD 21031

About Sheppard Pratt Integrated Behavioral Health at GBMC – Hunt Valley

The Hunt Valley branch of Sheppard Pratt Collaborative Care in Hunt Valley, Maryland is located within the Greater Baltimore Medical Center. This branch services clients of GBMC with mental health issues. For substance abuse disorders, they can refer a client to the Baltimore City, Rosedale, or Elkridge locations.

The clinic accepts Medicaid, Medicare, and many major insurance companies. Financial assistance is available for uninsured clients. They are accredited by CARF, Healthy Families America, the Maryland State Department of Education, and The Joint Commission.

Sheppard Pratt Locations Offering Substance Use Treatment

While the Hunt Valley location specializes in mental health care, clients with drug or alcohol addiction have plenty of options within the Sheppard Pratt network.

Rosedale offers addiction services for drug and substance use. Gaithersburg offers a recovery and academic program for Montgomery County youth and provides services for academics and substance abuse issues.

The Baltimore branch offers a male and a female adolescent crisis stabilization inpatient unit for ages 12 through 17. Crisis admission can be voluntary or involuntary. If voluntary, a mental health clinician must have evaluated the patient within 24 hours of admission.

A co-occurring disorders unit for Towson accepts clients ages 18 to 65 for crisis stabilization involving substance use. Detoxification treatment is available and there’s a geropsychiatric inpatient unit for older clients with a mental health diagnosis.

The Elkridge branch includes young adult inpatient units that treat clients ages 18 to 30. They treat substance abuse and co-occurring mental health disorders.

Also offered is a co-occurring disorders unit for Baltimore and Washington for ages 18 to 65 who need detox and crisis stabilization involving substance use.

Mobile Crisis Services

Washington County and Frederick County have access to a mobile crisis unit. The unit will respond when someone is experiencing a crisis, like if you’re having a mental health emergency or are struggling to avoid a relapse. All ages are eligible to receive care.

The Hunt Valley branch is a seven minute walk from the nearest bus stop. Also near the clinic is the Oregon Ridge Park. The park offers an area of reflection and cleansing with nature trails, pavilions, picnic areas, fields, streams, and meadows.

Similar Rehab Centers

Fact checked and written by:
Kimberly Hawkins, MSc
Edited by:
Nikki Wisher, BA

Latest Reviews

L R
3 months ago on Google
1
I loved my last doctor there, Dr Olaru. I will be looking for a new doctor. I had an 8:00 appt and got there at 8:05. I had done all paperwork online before the appointment. The receptionist said let me go and see if she will still see me since I was late. She came back 5 minutes later and said the nurse could not see me. Meanwhile I always sit there and wait for my appointments at least 20 minutes. Terrible service.
Response from the owner1 week ago
We are very sorry to hear about your recent experience. Unfortunately, we are not permitted to discuss any patient/family matters on our social media accounts due to privacy concerns. We encourage you to speak with the department manager.
Joe Badami
4 months ago on Google
2
I have dealt with some great providers there. The issues I have had is with the support staff. They require up to 72 hours for a response on all communication including medication refills. You can of course call the office or message someone in a more direct way. If you manage to get a hold of someone before the 72 hours it’s very common for the support staff to reply to you in anyway to a frustrated tone like “how dare you! Do you know how busy we are?” To even being called names. I had a refill that took two weeks to even get an answer. When you send a message it shows a time stamp that someone has read it. I waited four days. I got in touch with someone. I was very nice i work in health care myself i understand the stress. I was bombarded with a slew of messages calling me everything from “crazy” to “childish.” I got in touch with the office manager she read the messages and said there was no excuse for their staff to talk to me like that. However, nothing was done not even an apology. This happened sometime ago and I wanted to stay because I really like my provider, which leads to another issues with them. They have the worst attrition I’ve seen in any medical office when it comes to providers. It seems the trend is starting again. I’m waiting to hear about 3 medications, one of which is for asthma and any efforts to contact them is an invitation for them to get really aggressive with me. It’s not worth it if you get monthly medication refills and the process to get these refills causes a lot of stress and anxiety.
Response from the owner1 week ago
We are very sorry to hear about your recent experience. Unfortunately, we are not permitted to discuss any patient/family matters on our social media accounts due to privacy concerns. We encourage you to call our main number at 443-849-2000 to speak with the department manager.
Vic X
5 months ago on Google
1
Made me miss my mammogram because they would not answer the phone to send over the referral! I was 40 mins early to my mammogram! It was my day off and now I have to use PTO to reschedule. Complete waste of time and disregard for my time. Terrible customer service
Response from the owner1 week ago
We are very sorry to hear that your experience at GBMC has not met your expectations. Unfortunately, we are not permitted to discuss any patient/family matters on our social media accounts due to privacy concerns. We encourage you to speak directly with the nurse, doctor and/or the department manager. To contact a specific unit or department, please call our main number at 443-849-2000.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.3 / 10

Other Forms of Payment

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting

Staff

Harsh K. Trivedi, MD, MBA

President & CEO

Jennifer Coyne, JD

General Counsel

Kathy Flannery, MEd

VP & Chief of Schools

Gregory Gattman, FACHE

VP & COO

Thomas D. Hess, BA, MEd

Chief of Staff

Stephen M. Merz, FACHE

VP & COO for Sheppard Pratt Solutions

Todd Peters, MD

Senior VP & Chief Medical Officer

Kelly Savoca, CPA, MBA

Senior VP & CFO

Contact Information

Building icon

9 Schilling Road Suite 102
Cockeysville, MD 21031

Explore Other Centers Near Cockeysville

Reviews of Sheppard Pratt Integrated Behavioral Health at GBMC – Hunt Valley

2.96/5 (48 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
20
4
3
3
0
2
5
1
21

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.96 (48 reviews)
L R
3 months ago
1

I loved my last doctor there, Dr Olaru. I will be looking for a new doctor. I had an 8:00 appt and got there at 8:05. I had done all paperwork online before the appointment. The receptionist said let me go and see if she will still see me since I was late. She came back 5 minutes later and said the nurse could not see me. Meanwhile I always sit there and wait for my appointments at least 20 minutes. Terrible service.

Response from the owner
We are very sorry to hear about your recent experience. Unfortunately, we are not permitted to discuss any patient/family matters on our social media accounts due to privacy concerns. We encourage you to speak with the department manager.
Joe Badami
4 months ago
2

I have dealt with some great providers there. The issues I have had is with the support staff. They require up to 72 hours for a response on all communication including medication refills. You can of course call the office or message someone in a more direct way. If you manage to get a hold of someone before the 72 hours it’s very common for the support staff to reply to you in anyway to a frustrated tone like “how dare you! Do you know how busy we are?” To even being called names. I had a refill that took two weeks to even get an answer. When you send a message it shows a time stamp that someone has read it. I waited four days. I got in touch with someone. I was very nice i work in health care myself i understand the stress. I was bombarded with a slew of messages calling me everything from “crazy” to “childish.” I got in touch with the office manager she read the messages and said there was no excuse for their staff to talk to me like that. However, nothing was done not even an apology. This happened sometime ago and I wanted to stay because I really like my provider, which leads to another issues with them. They have the worst attrition I’ve seen in any medical office when it comes to providers. It seems the trend is starting again. I’m waiting to hear about 3 medications, one of which is for asthma and any efforts to contact them is an invitation for them to get really aggressive with me. It’s not worth it if you get monthly medication refills and the process to get these refills causes a lot of stress and anxiety.

Response from the owner
We are very sorry to hear about your recent experience. Unfortunately, we are not permitted to discuss any patient/family matters on our social media accounts due to privacy concerns. We encourage you to call our main number at 443-849-2000 to speak with the department manager.
Vic X
5 months ago
1

Made me miss my mammogram because they would not answer the phone to send over the referral! I was 40 mins early to my mammogram! It was my day off and now I have to use PTO to reschedule. Complete waste of time and disregard for my time. Terrible customer service

Response from the owner
We are very sorry to hear that your experience at GBMC has not met your expectations. Unfortunately, we are not permitted to discuss any patient/family matters on our social media accounts due to privacy concerns. We encourage you to speak directly with the nurse, doctor and/or the department manager. To contact a specific unit or department, please call our main number at 443-849-2000.
Ranjita Sharma
6 months ago
1

One of the worst places I have ever visited so far. I used to have a primary care physician who left the practice and I was never told that I should find a new practitioner or was transferred to a new one. I had to follow up and ask for it and then I was told that my primary care physician left the practice and I was given an appointment after 4 months to meet a new one. Upon my arrival at 10:08 a.m. for my 10:00 a.m. appointment I was told that I need to reschedule because there is no grace period anymore now. Even though I was told that I should be arriving at 9:45 a.m. I was never told that there is absolutely no grace period at all and that would lead to the reschedule of appointment. I will suggest everybody to stay away from this practice please because they are highly unprofessional and do not accommodate even minor delays. If you're looking for a better quality care and compassionate practice, better find some other place. I certainly have left this practice today.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-641-8351
Left arrow iconBack

Write a review for Sheppard Pratt Integrated Behavioral Health at GBMC – Hunt Valley

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-847-1418
Question iconSponsored Helpline