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Texoma Community Center of Grayson County

315 West Mclain Drive Sherman, TX 75092
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Texoma Community Center of Grayson County TX 75092

About Texoma Community Center of Grayson County

Clients can live at home and care for responsibilities while attending their outpatient programs. They offer personalized treatment plans with screenings, assessments, individual, group, and family counseling, and addiction education. Clients benefit from case management, sober social activities, and community services and resources. Their specialized women’s program provides trauma informed approaches, including harm reduction education and counseling focused on coping with trauma, sexual and physical abuse, familial issues and reintegration, and more.

They provide recovery support services for individuals receiving MAT or completing a MAT program. Clients can access a recovery coach, overdose prevention education, Narcan, peer support, and housing, financial, transportation, and health and wellness assistance.

They support clients with opioid addictions by integrating counseling with MAT. Their addiction specialists administer medications to help clients overcome cravings while encouraging sustained recovery. This long term maintenance program prioritizes Pregnant women and individuals who inject drugs, individuals at high risk of overdose, and DFPS referrals.

Texoma Community Center of Grayson County may work with major insurance companies, like Ambetter, Aetna, Cigna, Wellmark, UnitedHealthcare, Magellan Health, and HCSC, to offset treatment costs. Always verify your insurance with your provider, as out of network benefits typically differ.

Latest Reviews

Jessica
2 weeks ago on Google
2
They can't keep caseworkers for anyone the reason why is they put 200 people with same caseworker.if they would hire more caseworkers.most caseworkers suppose see you but they get so overworked they put you on transfer list to get a different caseworker . Rest of the services is alright but caseworker part needs fixing.. one month i go see my caseworker next week the front desk says you have a new caseworker . Your like I didn't know there no communication between you or them when you get a new one
Jailyn Crisp
2 months ago on Google
1
when I came here I first didn’t know how they could diagnose me with bi polar 1 in my fist session but they’re doctors so I didn’t question it but even after staying on my meds I got worse. Everytime I tried to show up for an appointment they were late or had to rush thru it because someone else was more important and I get that you have sever cases but I should be ignored week after week. They didn’t fight for me for months until I said I was leaving then harassed my job when I refused to come back. I hated being here because Jaycie was a clsoe friend of mine who got me out of one of the most dangerous situation I’d ever been in where I was strangled she asked me to come in multiple times and theu would take care of me. I put my trust in the wrong peopel instead it felt like highschool all over again I didn’t like the idea of being surrounded by a bunch of female doctors wwho acted like they were inferior and I was the odd one out. As long as they did stuff like buy me food I owed them theure time to help others and ignore me. I regret that. Finally months later I got very bad and had to go to healing springs ranch where I told them about the tcc and they even said they had gotton multiple bad reviews about them. They watched me for weeks beifre giving me a final diagnosis because theu wanted to focus on the therapy. I was misdiagnosed bi polar 1 when I really had did. The mania and the depression being in too spectate parts and when they finally took me off the mood stabalizers the mania went away. I was also diagnosed with borderline which is what I thought I had the day I went to get help from the tcc. I worked mostly on my black and white thinking cbt and emotional transformation therapy helped a lot. The tcc doesn’t offer any of this. So how can they help people like me because dbt is the primary focus for helping people with borderline. and the point I needed them the most and I started slipping they pushed me away. The therapist at healing springs ranch didn’t do that. I was fought for. I screamed bloody murder in the building crying at one point and theu sat me down and started doing breathing exercises until I could explain who was talking and what theu were feelings. Overtime I was able to recognize my triggers. The tcc has so much theu need to work on most of it being lazy and the constant complaining about having to help others. However they’re psychologist was amazing and took more time with me than the actually therapists she didn’t entirely know how to help but she was someone I could talk to when I felt alone in this place.
Bianca Barrientos
3 months ago on Google
1
this place is horrible. I called and their customer service is rude and they just want to hang up and yell at their customers and when i spoke to the manager about it and she was even worse please don’t go to them go to someone better that actually cares about you not someone that just wants money !
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Rehab Score

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5.5 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Sylvia Cave

CEO

Tom Bowen

CFO

Amberlee Conley

COO

Cindy Smith

Chief Administrative Officer

Rebecca Monroe

Senior Director of Adult Mental Health and Crisis Services

Amber Denney

Senior Director of Child and Adolescent Mental Health and Substance Use Disorder Services

Lori Marshall

Director of Quality Management

Nancy Thompson

Director of Nursing

Jayme LaMarche

Assistant Director of Adult Mental Health Services

Tori Dyess

Assistant Director of COC & CRT Services

Bronson McKinney

Assistant Director of Crisis Services

Contact Information

Building icon

315 West Mclain Drive
Sherman, TX 75092

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner

Reviews of Texoma Community Center of Grayson County

3.1/5 (48 reviews)
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21
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (48 reviews)
Jessica
2 weeks ago
2

They can't keep caseworkers for anyone the reason why is they put 200 people with same caseworker.if they would hire more caseworkers.most caseworkers suppose see you but they get so overworked they put you on transfer list to get a different caseworker . Rest of the services is alright but caseworker part needs fixing.. one month i go see my caseworker next week the front desk says you have a new caseworker . Your like I didn't know there no communication between you or them when you get a new one

Jailyn Crisp
2 months ago
1

when I came here I first didn’t know how they could diagnose me with bi polar 1 in my fist session but they’re doctors so I didn’t question it but even after staying on my meds I got worse. Everytime I tried to show up for an appointment they were late or had to rush thru it because someone else was more important and I get that you have sever cases but I should be ignored week after week. They didn’t fight for me for months until I said I was leaving then harassed my job when I refused to come back. I hated being here because Jaycie was a clsoe friend of mine who got me out of one of the most dangerous situation I’d ever been in where I was strangled she asked me to come in multiple times and theu would take care of me. I put my trust in the wrong peopel instead it felt like highschool all over again I didn’t like the idea of being surrounded by a bunch of female doctors wwho acted like they were inferior and I was the odd one out. As long as they did stuff like buy me food I owed them theure time to help others and ignore me. I regret that. Finally months later I got very bad and had to go to healing springs ranch where I told them about the tcc and they even said they had gotton multiple bad reviews about them. They watched me for weeks beifre giving me a final diagnosis because theu wanted to focus on the therapy. I was misdiagnosed bi polar 1 when I really had did. The mania and the depression being in too spectate parts and when they finally took me off the mood stabalizers the mania went away. I was also diagnosed with borderline which is what I thought I had the day I went to get help from the tcc. I worked mostly on my black and white thinking cbt and emotional transformation therapy helped a lot. The tcc doesn’t offer any of this. So how can they help people like me because dbt is the primary focus for helping people with borderline. and the point I needed them the most and I started slipping they pushed me away. The therapist at healing springs ranch didn’t do that. I was fought for. I screamed bloody murder in the building crying at one point and theu sat me down and started doing breathing exercises until I could explain who was talking and what theu were feelings. Overtime I was able to recognize my triggers. The tcc has so much theu need to work on most of it being lazy and the constant complaining about having to help others. However they’re psychologist was amazing and took more time with me than the actually therapists she didn’t entirely know how to help but she was someone I could talk to when I felt alone in this place.

Bianca Barrientos
3 months ago
1

this place is horrible. I called and their customer service is rude and they just want to hang up and yell at their customers and when i spoke to the manager about it and she was even worse please don’t go to them go to someone better that actually cares about you not someone that just wants money !

Kristi Sharp
3 months ago
1

This place is a joke if you have real issues. They want you to have long 2 week gaps when your out of phyc meds because they don't want to schedule you. They want to to sit and hope to be seen. Good luck!

Tyler
3 months ago
1

Absolutely horrible service towards patients. Sessions with patients with doors wide open so everyone can hear your issues. Wastes your time. Run out of meds and they do not try and help unless can waste a day or two in the middle of the week.

Lee Shiflet
3 months ago
5

Doug Cheatham
5 months ago
1

I was with tcc for many years using there mental health services and regular health services. Then came covid and we started doing meetings by telephone . All was great until one day I recieved a letter in the mail stating I could no longer use there mental health services do to I was unreachable . My phone nor my address had changed . So they found a way to tell me I could no longer use there mental health services however im unreachable. So I spoke with the regular doctors office thinking I would have to get another doctor also , they told me I could still be there patient weather or not i was using the mental health part . So over two years later they diagnosed me with diabetes and at that time Jan 27th 2025 ms.armstrong told me i could no longer be her patient since i didn't use there mental health services ( they choose this themselves ) however she said I would have 90 days to get another doctor . Ms. Armstrong told me she would make sure I had enough medicine for the 90 days . This was not done So I called them today letting them know I was almost out of insulin and they told me they couldn't help me because they already took me out of there system . Not sure what that has to do with a prescription. Anyway I was lied to because my 90 days will be up on April 27th 2025 . Well over two more weeks away . If they had told the truth I would have found another avenue for my prescription . Soo don't believe what the tell you because Ms. Armstrong apparently lies . Im really sorry that I was pushed to leave this kind of review . A very dishonest place .

Kristofer Fox
5 months ago
5

Great place to get outpatient mental health treatment even if you're finances aren't great or don't have insurance. They always do everything they can to help me when I need it. :)

M Biggers
8 months ago
5

This place really saved my life.

Elisabeth Allison
10 months ago
1

I sure wouldn't call their crosses hotline if you're having a crisis because all you're going to get is yelled at and lied too not a single person answers the phone except for the crisis line , Ethan from the crisis line was exceptionally rude.

Jessie Starnes
11 months ago
1

If you don't already have serious mental health issues then you will after deadline work those people. I went up there 7:30 a.m. it says first come first serve open enrollment period so I go in and I am number two in line but instead of picking me in line they choose the people that came in after me. I'm having serious issues right now and that just told me that I didn't matter.

Lajuana Brady
1 year ago
1

I have called 4 times. No one is ever available to take my call. I have left voicemails stating the number of times I have called each time trying to talk to someone in the IDD department. Phone calls are never returned.

Response from the owner
Good morning,

I am sorry to hear you have had a negative experience. Someone from our Quality Management will be reaching out shortly to you.
Cindy Smith
Chief Administrative Officer
Texoma Community Center
csmith@texomacc.org
Overall Experience
Date Submitted
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