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MedStar Health: Behavioral Health at MedStar Union Memorial Hospital

201 E University Pkwy, Ste. B31 Baltimore, MD 21218
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Union Memorial Hospital - Behavioral Health MD 21218

About MedStar Health: Behavioral Health at MedStar Union Memorial Hospital

Based in Baltimore, Maryland, Union Memorial Hospital – Behavioral Health is a MedStar Health behavioral health facility. Levels of care include outpatient, intensive outpatient, and a partial hospitalization program. Support is available for young adults, adult men, women and elderly individuals of all ethnicities and walks of life.

Union Memorial Hospital’s outpatient program offers medical assessments and treatment for addiction as well as concurrent dual diagnosis mental health issues. Individual and group therapy sessions are offered to support a sustainable recovery.

The intensive outpatient program offers further care and drug rehab services for those who need it. This program offers both individual and group therapy and support throughout the recovery process. Union Memorial Hospital offers partial hospitalization to those in need of significant supervision and more intense support either at the beginning of their recovery, following inpatient treatment or detox.

They accept Maryland Medicaid or DC Medicaid, self pay options and most major commercial insurance providers, including Aetna, Cigna, Blue Cross and United Healthcare. Clients are advised to check with their insurance provider to clarify coverage regarding out of network benefits.

Facility Overview

Bed icon 223
Number of Available Beds

Latest Reviews

Rachel Dawson
1 year ago on Google
1
For an establishment dealing in peoples' mental health, this place is *dangerously* negligent and difficult to deal with. I came in first to see J. Wolfish, who almost immediately put me off by being rather brusque and argumentative, cutting me off several times - every session involved a time-wasting multiple choice gauge of your "depression" (never asked anything I came to discuss) - to top it off at one point I sighed "Oh Lorddd" after having to say something difficult and his joke in reply was "You can call me Jeff"... sorry, but that is horrifying, esp to someone present for cPTSD/social phobia! How insensitive... I took a week off to consider if I wanted to proceed, called to make an appt, left voice-mail, NEVER heard until LAST WEEK (it has been 4 months) in brief email that I need to call if I want "continued services"... which I did, speaking with a young woman who proceeded to argue with me, having NO idea herself why he emailed! This man STILL hasn't emailed back any explanation, hah. To top it off, I was seeing a nurse practitioner psychiatrist there, Chika Onkonkwo (sp?) who prescribed me Prozac, never bothered to schedule an appt w me before I'd leave, never had anyone contact me, NEVER replied to my two emails through the Medstar portal... I've been *finally* feeling OK thanks to this med, and now, because people here are unempathetic to extremes and somehow to busy to email people back, I may be cut off and forced to go through withdrawals, possibly severe mental health consequences?!? This place is DANGEROUS!! Just, please, if you need serious mental health support, this is NOT the place. Sorry Hopefully I save some people by leaving this
laquandra roberson
2 years ago on Google
1
Very rude don t recommend
Eric C.
3 years ago on Google
1
You can hardly get someone on the phone if at all and when you do get a person the staff is rude, unprofessionalI and have no common courtesy what's so ever. They have so Many patients it take hours to see a Psychiatrist's and they change Psychiatrist's like people change underwear. If I could I would give them Half a star. It used to be a good place to go now it is Terrible. Do yourself a favor and find another place to go.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients who are exiting detox or intensive inpatient treatment often enroll in outpatient rehab programs to ensure a robust continuity of care. Outpatient programs allow clients to remain in or return to their homes and workplaces while continuing to receive treatment, which typically includes addiction counseling and recovery-focused life skills training. Clients in opioid and/or alcohol recovery may also receive medication assisted treatment (MAT), including medication induction and maintenance, at an outpatient facility.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Clients who are leaving inpatient rehab often choose to transition into an intensive outpatient program (IOP) to receive high-level support as they reintegrate into their home, workplace, and community. Intensive outpatient rehab also benefits those at risk of relapse. Clients typically participate in nine to 20 hours of treatment weekly, with modalities ranging from psychotherapy to addiction and recovery education. Many programs also provide medication assisted treatment (MAT) and complementary care, such as nutrition counseling, and acupuncture.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically partner with their case manager and care team to identify and access the services that best align with their recovery needs and goals. Rehab aftercare services are designed to evolve with clients' changing needs to promote their long-term sobriety. Care modalities are highly customized and may include a range of medical, mental health, and social service resources, including peer coaching, career counseling, and 12 step program induction.
sober-living iconSober Living Homes
Most sober living homes in Maryland are located in peaceful, quiet neighborhoods. These private residences are designed to offer a low-stress but structured environment where residents can focus on their ongoing recovery efforts and receive support to maintain sobriety. Several individuals, all of whom are in recovery, share the halfway house. This type of communal living helps decrease relapse, increase employment rates, and helps individuals hone their recovery skills.
heart-hands iconIntervention Services
If you think a loved one needs help with substance abuse, but they are not seeking treatment, it may be time for a drug intervention in Maryland. Intervention services can help you with this effort. During the intervention, loved ones share how their addiction-related behavior has affected them and encourage the individual to get treatment. The intervention specialist helps facilitate the conversation and explain how treatment can help.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) is a short-term intensive rehab option designed to provide treatment during the day and you're able to return home at night. PHP treatment offers structured programming, including individual and group therapy, typically meeting 3-5 days a week for 6-8 hours per day. PHP duration averages around 90 days, with some programs offering amenities like transportation and meals.
24-hour icon24-Hour Clinical Care
For intensive-level rehab treatment, 24-hour clinical care in Maryland is an essential tool. Medical staff are available around the clock to supervise the process, which involves cleansing the body of toxins. Close supervision is necessary due to the potential risks of withdrawal symptoms. Medical experts on-site are available to prescribe medications and other forms of treatment to address these symptoms and ensure a safe detox process.
medically-assisted-detox iconMedically Assisted Detox
Quitting drugs and alcohol on your own can cause uncomfortable and even dangerous side effects caused by the withdrawal process. In medically assisted detox, a team of licensed medical professionals will monitor your health, provide medication for potential withdrawal symptoms, and work to keep you safe and comfortable. Most people transition to an inpatient program or a maintenance program that uses medication assisted treatment (MAT).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Families in Maryland address the impact of addiction during family therapy. Your therapist fosters open communication between family members to help resolve conflicts and create a supportive environment. By improving relationships, you aid the recovery of the individual struggling with addiction.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Kenneth A. Samet, FACHE

President & CEO

M. Joy Drass, MD

Executive VP & COO

Stephen R. T. Evans, MD

Executive VP, Medical Affairs & Chief Medical Officer

Oliver M. Johnson II

Executive VP, Chief Administrative Officer & General Counsel

Kevin P. Kowalski

Senior VP, Marketing & Strategy

Jennie P. McConagha

Senior VP & Chief of Staff

Susan K. Nelson

Executive VP & CFO

LynnMarie Verzino, DNP

Senior VP & Chief Nursing Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (410) 554-6444
Building icon

201 E University Pkwy
Ste. B31
Baltimore, MD 21218

Fact checked and written by:
Lauren Thompson
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Baltimore

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Reviews of MedStar Health: Behavioral Health at MedStar Union Memorial Hospital

2.78/5 (9 reviews)
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Reviews

1

The doctors and nurses are fantastic; all of them are friendly and responsive staff. The care that they provide is exceptional. The facility is very clean and beautiful. This program has helped me a lot and calmed my nerves. I'm thankful for the support I received.

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3 (8 reviews)
Rachel Dawson
1 year ago
1

For an establishment dealing in peoples' mental health, this place is *dangerously* negligent and difficult to deal with. I came in first to see J. Wolfish, who almost immediately put me off by being rather brusque and argumentative, cutting me off several times - every session involved a time-wasting multiple choice gauge of your "depression" (never asked anything I came to discuss) - to top it off at one point I sighed "Oh Lorddd" after having to say something difficult and his joke in reply was "You can call me Jeff"... sorry, but that is horrifying, esp to someone present for cPTSD/social phobia! How insensitive... I took a week off to consider if I wanted to proceed, called to make an appt, left voice-mail, NEVER heard until LAST WEEK (it has been 4 months) in brief email that I need to call if I want "continued services"... which I did, speaking with a young woman who proceeded to argue with me, having NO idea herself why he emailed! This man STILL hasn't emailed back any explanation, hah. To top it off, I was seeing a nurse practitioner psychiatrist there, Chika Onkonkwo (sp?) who prescribed me Prozac, never bothered to schedule an appt w me before I'd leave, never had anyone contact me, NEVER replied to my two emails through the Medstar portal... I've been *finally* feeling OK thanks to this med, and now, because people here are unempathetic to extremes and somehow to busy to email people back, I may be cut off and forced to go through withdrawals, possibly severe mental health consequences?!? This place is DANGEROUS!! Just, please, if you need serious mental health support, this is NOT the place. Sorry 🤷‍♀️ Hopefully I save some people by leaving this 💜✌

laquandra roberson
3 years ago
1

Very rude don’t recommend

Eric C.
3 years ago
1

You can hardly get someone on the phone if at all and when you do get a person the staff is rude, unprofessionalI and have no common courtesy what's so ever. They have so Many patients it take hours to see a Psychiatrist's and they change Psychiatrist's like people change underwear. If I could I would give them Half a star. It used to be a good place to go now it is Terrible. Do yourself a favor and find another place to go.

Tara M
5 years ago
1

The staff I’ve interacted with have been lovely. However getting a person in the phone is impossible and messages are never returned. Day 18 of messages and finally got a human but I had to call a few times today.

Desiree Richardson
5 years ago
5

Jen Smith
6 years ago
5

Delaine Smith.Connor
6 years ago
5

Robin Brodkin
7 years ago
5

It's a good place with regards to the staff who work there.

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