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UConn John Dempsey Hospital

100 Hospital Drive Farmington, CT 06030
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University of Connecticut Health Center - John Dempsey Hospital CT 6030

About UConn John Dempsey Hospital

UConn Health’s John Dempsey Hospital is located in Farmington, Connecticut. They give their clients a chance to work on themselves and recover from drug and alcohol addictions through their Department of Psychiatry unit. They also treat mental health and dual diagnosis issues. They’ve different outpatient levels of care that vary in intensity, but each offers its own unique and beneficial services to their clients.

For instance, the Adult Psychiatric Outpatient Service provides care to roughly 3,700 active patients annually, resulting in about 28,000 visits. They also have a Dual Diagnosis Intensive Outpatient Program designed to treat people with both mental health challenges and substance misuse issues. Their program offers psychotherapeutic services three days a week and three hours per day.

Mood and Anxiety Solutions

They even have a mood and anxiety clinic, which specializes in conditions like depression and anxiety and provides comprehensive evaluations, personalized treatment plans, medication management, and various psychotherapy modalities. Some of these modalities include cognitive behavioral therapy (CBT) and psychodynamic therapies.

They also offer a neuropsychological testing service that can assess cognitive or psychological conditions. Once the assessment is complete, they provide an accurate diagnosis and a solid treatment plan to help guide recovery.

I found some child and adolescent psychiatry services that they offer as well, also in the outpatient setting. These are for children between the ages of 4 and 17 who have behavioral health difficulties. They also have a Huntington’s Disease Program and an Alcohol Research Center.

Latest Reviews

Murray Darvick
2 months ago on Google
1
I remember coming here when i was suffering from heart problems. The nurses treated me awfully and tried to accuse me of faking my disabilities and chronic illness because of my age at the time.I bruised badly from how the nurses handled drawing my blood, they kept missing my vein and blamed it on me. I even had a nurse make a rude comment about my self harm scaring to one of the other nurses.when I experience heart problems again, I'll gladly go to a different place that's further away than go here.
Response from the owner2 months ago
Thank you for taking the time to share this feedback. If you would like to discuss these concerns in more detail we encourage you to also contact a Patient Relations representative directly at 860.679.3176 or patientrelations@uchc.edu.
Monica Young
3 months ago on Google
5
Meredith Bertrand is the best doctor I ever met.
Response from the owner1 month ago
Thank you so much for your feedback and your praise for our physician. Your review has been passed along to our Patient Relations team. Stay well!
Joe LaRosa
3 months ago on Google
1
This facility applied for a prior authorization for the incorrect services, and after I worked with my insurer to resolve the issue UConn Health is still attempting to bill me for significantly more money than stated on my insurance EOB.
Response from the owner1 month ago
Thank you for taking the time to share this feedback. If you would like to discuss these concerns in more detail we encourage you to contact our billing department customer service phone number is 860-679-6387.
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Rehab Score

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6.5 / 10

Location

Accepted Insurance

UConn John Dempsey Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Andrew Agwunobi, M.D., M.B.A.

Executive Vice President for Health Affairs & Chief Executive Officer

Lakeesha Brown

Vice President & Chief Human Resources Officer

Eric Kruger

Vice President, Facilities & Operations

Denis Lafreniere, M.D.

Medical Director & Associate Dean, Clinical Affairs

Contact Information

Phone icon (860) 679-3000
Building icon

100 Hospital Drive
Farmington, CT 06030

Fact checked and written by:
Benjamin Cardenas
Edited by:
Peter Lee, PhD

Rehab in Cities Near Farmington

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Reviews of UConn John Dempsey Hospital

3.28/5 (101 reviews)
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Reviews

1

They honestly don't care to have people on hold over an hour on the phone. Also, they do not care about the "appointments" they schedule because even so it takes about 4 months for them to finally receive you (after cancelling a couple ones, of course)

Reviewed on 3/5/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (100 reviews)
Carmen Torres
1 week ago
5

Michael
1 week ago
3

There's some really good people here and some really lousy terrible nurses and staff that seem to lost sight of why they work in a hospital to begin with which is to reduce the suffering of people and make them feel as human as possible. Harder jobs in this exists for the men and women are keeping up better attitudes and I've seen from a lot of the staff here. But since the doctors were so on point and for all the hard-working people I will not give it a one-star review I will give it a three-star review. When they take away all your prescription medication and they are responsible for everything you eat and drink. It has a certain demoralizing effect that is only countered by a good attitude. Thank you. The video when you first get to your room literally States you're supposed to ask questions and they want you to ask questions to further your understanding of the Care process. Maybe they should sit down a lot of the nurses that are talking shit about the patients behind the scene..... And make them watch the video like a thousand times. The welcoming video. I left a five-star review this morning and by the afternoon I was literally ready to just give a one-star review. I was supposed to be discharged 3 days ago and I've tried to keep up as good an attitude as possible.

Salvatore Carpino
2 weeks ago
5

Ashland hospital

Makayla Rainey
2 weeks ago
1

Gave birth to my son back in February. They never gave me copies of his hearing and vision screening from birth which is needed on his physical to attend daycare. Was told I needed to request a release of information which I did. Three weeks have gone by with nothing in my email regarding my request. I called this morning to find out where/when I could expect to receive said documents only to be told that they were “misplaced” and once they are found they will send them to me.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share this feedback.  If you would like to discuss these concerns in more detail we encourage you to also contact a Patient Relations representative directly at 860.679.3176 or patientrelations@uchc.edu. 
Joanna Cartagena
1 month ago
5

Ian MacDonald
1 month ago
2

Most of my care was professional but one instance a nurse verbally complained to me about other patients who had gone through the same experience I was currently going through throughly unprofessional. And another instance the nurse supervisor was condescending and rude. And please stop with form letters addressing the problems

Kari H
2 months ago
5

Can not say enough about my sons care and treatment at UCONN JDH. The communication was stellar, everyone on the surgical teams kind and professional, nurses and aides compassionate and patient. Truly such a good experience. We are so thankful. Suggestions: better food bc ya know and a gift shoppe. Thank you again and again for showing him the respect and care we all deserve.

Response from the ownerInvalid relative date format:
Thank you for entrusting our dedicated team with your family's health. Wishing your son a speedy recovery! <br>
Murray Darvick
2 months ago
1

I remember coming here when i was suffering from heart problems. The nurses treated me awfully and tried to accuse me of faking my disabilities and chronic illness because of my age at the time. I bruised badly from how the nurses handled drawing my blood, they kept missing my vein and blamed it on me. I even had a nurse make a rude comment about my self harm scaring to one of the other nurses. when I experience heart problems again, I'll gladly go to a different place that's further away than go here.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share this feedback.  If you would like to discuss these concerns in more detail we encourage you to also contact a Patient Relations representative directly at 860.679.3176 or patientrelations@uchc.edu.  <br>
Al Cos
2 months ago
5

Monica Young
3 months ago
5

Meredith Bertrand is the best doctor I ever met.

Response from the ownerInvalid relative date format:
Thank you so much for your feedback and your praise for our physician. Your review has been passed along to our Patient Relations team. Stay well!<br>
Joe LaRosa
3 months ago
1

This facility applied for a prior authorization for the incorrect services, and after I worked with my insurer to resolve the issue UConn Health is still attempting to bill me for significantly more money than stated on my insurance EOB.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share this feedback.  If you would like to discuss these concerns in more detail we encourage you to contact our billing department customer service phone number is 860-679-6387.
Just Kye
3 months ago
1

This place is horrible and doesn’t take you health serious

Response from the ownerInvalid relative date format:
Thank you for taking the time to share this feedback.  If you would like to discuss these concerns in more detail we encourage you to contact a Patient Relations representative directly at 860.679.3176 or patientrelations@uchc.edu.  <br>
Overall Experience
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