800-784-1361
They honestly don't care to have people on hold over an hour on the phone. Also, they do not care about the "appointments" they schedule because even so it takes about 4 months for them to finally receive you (after cancelling a couple ones, of course)
About UConn John Dempsey Hospital
UConn Health’s John Dempsey Hospital is located in Farmington, Connecticut. They give their clients a chance to work on themselves and recover from drug and alcohol addictions through their Department of Psychiatry unit. They also treat mental health and dual diagnosis issues. They’ve different outpatient levels of care that vary in intensity, but each offers its own unique and beneficial services to their clients.
For instance, the Adult Psychiatric Outpatient Service provides care to roughly 3,700 active patients annually, resulting in about 28,000 visits. They also have a Dual Diagnosis Intensive Outpatient Program designed to treat people with both mental health challenges and substance misuse issues. Their program offers psychotherapeutic services three days a week and three hours per day.
Mood and Anxiety Solutions
They even have a mood and anxiety clinic, which specializes in conditions like depression and anxiety and provides comprehensive evaluations, personalized treatment plans, medication management, and various psychotherapy modalities. Some of these modalities include cognitive behavioral therapy (CBT) and psychodynamic therapies.
They also offer a neuropsychological testing service that can assess cognitive or psychological conditions. Once the assessment is complete, they provide an accurate diagnosis and a solid treatment plan to help guide recovery.
I found some child and adolescent psychiatry services that they offer as well, also in the outpatient setting. These are for children between the ages of 4 and 17 who have behavioral health difficulties. They also have a Huntington’s Disease Program and an Alcohol Research Center.
Fact checked and written by:
Benjamin Cardenas
Edited by:
Peter Lee, PhD
Latest Reviews
My grandmother was here recently, and what started as a 5-star experience quickly turned into a 1-star one because of one staff member who refused to help or even get help for my grandmother, simply stating she had “a bad back.” That level of neglect and lack of compassion is completely unacceptable, especially in a hospital setting where patients depend on care and support. While some of the other nurses were kind and seemed to be doing their best under pressure, the overall attitude on the floor was shockingly rude.
That said, I do want to acknowledge and sincerely thank Dr. Scott (can’t remember last name) and his entire surgical team and residents, they were phenomenal. Their professionalism, skill, and kindness truly stood out and made all the difference.
Response from the owner4 days ago
Thank you for taking the time to share this feedback. If the patient would like to discuss these concerns in more detail we encourage them to also contact a Patient Relations representative directly at 860.679.3176 or patientrelations@uchc.edu.
Just got out of surgery after being LIED TO by 5 different doctors. Rare genetic condition that doesn't respond to many pain meds. Told them a specific med I can't take, 5 people assured me they'd listen and care then I woke up in worst pain of my life and a prescription for THE WRONG MED. had to waste whole day there after they called me in 7:30am and scheduled for 12:00 then sitting waiting to get gauze changed and IV out for over an hour when I've already been a day without food thanks to them telling me wrong surgery time. they also committed MALPRACTICE not telling myself or my caregiver any post op care following surgery. They had me sign a paper saying they told me everything 5 minutes after being awake from anesthesia and purposefully waiting to keep out caregivers and not tell them. I told them I can't take oxy, they said don't worry we will prescribe something else LIES AGAIN. Had to wait 6 hours for the doctor to correct that cause she apparently left right after and didn't bother with proper meds or aftercare. The nurses were clearly med students that should be back in school cause they left BLOOD BLISTERS on my arm from misplaced BP cuff (I used to be an EMT, that's EASY). They acknowledged my genetic condition yet still messed up my neck in surgery. I asked for a work note multiple times and was assured I'd get one LIES. They basically smiled at me and confirmed they heard everything then half assed my care and completely destroyed my trust in the medical system. They had me bleeding out and refused to change gauze, coming in later to THROW IT ON MY BODY AND MAKE MY GIRLFRIEND DO IT. I was happy pre surgery and they assured I was in good hands and it felt like I woke up in a third world medical facility with 0 care or time. Since I have no after care and they screwed my neck up they better hope I don't get a complications because I'm already getting an attorney, the DA and going after this so called "hospital" worst hospital experience in my life and I've gone to Windham hospital. I better get apologies and an explanation or I'll be going for millions in malpractice
Update: they are SO grimy and guilty. The man on the phone tried to tell me an ex healthcare professional that nothing I signed was not a legal document?? Yeah I'm not a moron like the Drs that work there I know what a legal document and malpractice is. This hospital is screwed when I get my attorney
John Dempsey UConn Hospital in Farmington, Connecticut, delivers world-class care with a compassionate touch. From the moment you walk through the doors, the staff treats you with respect, professionalism, and genuine kindness. The doctors, nurses, and support team go above and beyond to make sure patients and families feel informed, supported, and cared for every step of the way.
The facility itself is clean, well-organized, and modern—creating an atmosphere where you know you’re in excellent hands. What impressed me most was how thorough and attentive everyone was, always taking the time to listen and explain in detail. It’s clear that the hospital values not only medical excellence but also the emotional well-being of patients and their loved ones.
I highly recommend John Dempsey UConn Hospital to anyone seeking top-quality medical care in Connecticut.
Warm regards,
Dennis Schleicher, YouTuber with over 90K subscribers and content creator on Instagram
Response from the owner4 days ago
Thank you for entrusting our dedicated team with your health! 
Rehab Score
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5.8 / 10
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.
ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
Andrew Agwunobi, M.D., M.B.A.
Executive Vice President for Health Affairs & Chief Executive Officer
Lakeesha Brown
Vice President & Chief Human Resources Officer
Eric Kruger
Vice President, Facilities & Operations
Denis Lafreniere, M.D.
Medical Director & Associate Dean, Clinical Affairs
Contact Information
100 Hospital Drive
Farmington, CT 06030
Get Help Now - 860-264-6018
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