They honestly don't care to have people on hold over an hour on the phone. Also, they do not care about the "appointments" they schedule because even so it takes about 4 months for them to finally receive you (after cancelling a couple ones, of course)
About UConn John Dempsey Hospital
UConn Health’s John Dempsey Hospital is located in Farmington, Connecticut. They give their clients a chance to work on themselves and recover from drug and alcohol addictions through their Department of Psychiatry unit. They also treat mental health and dual diagnosis issues. They’ve different outpatient levels of care that vary in intensity, but each offers its own unique and beneficial services to their clients.
For instance, the Adult Psychiatric Outpatient Service provides care to roughly 3,700 active patients annually, resulting in about 28,000 visits. They also have a Dual Diagnosis Intensive Outpatient Program designed to treat people with both mental health challenges and substance misuse issues. Their program offers psychotherapeutic services three days a week and three hours per day.
Mood and Anxiety Solutions
They even have a mood and anxiety clinic, which specializes in conditions like depression and anxiety and provides comprehensive evaluations, personalized treatment plans, medication management, and various psychotherapy modalities. Some of these modalities include cognitive behavioral therapy (CBT) and psychodynamic therapies.
They also offer a neuropsychological testing service that can assess cognitive or psychological conditions. Once the assessment is complete, they provide an accurate diagnosis and a solid treatment plan to help guide recovery.
I found some child and adolescent psychiatry services that they offer as well, also in the outpatient setting. These are for children between the ages of 4 and 17 who have behavioral health difficulties. They also have a Huntington’s Disease Program and an Alcohol Research Center.
Fact checked and written by:
Benjamin Cardenas
Edited by:
Peter Lee, PhD
Latest Reviews
I was here for a mental health crisis. The doctor told me my family was too broke to afford the type of therapy I needed and that only rich people can get that type of treatment. A week later I’m on my way to a residential program covered 100% by my insurance. He did not know what he was talking about and bringing in my families finances was unnecessary. We got more help after the crisis.
On the advice of my UConn surgeon who is a stellar surgeon and doctor I returned to the ER with gallbladder pain that’s inoperable because of previous scar tissue I’d been vomiting with diarrhea for 30 hours. I spent 3 hours in the hallway the nurses were great but I had a PA that questioned me repeatedly about drinking alcohol!!! I don’t even drink I don’t think she even bothered looking at my surgical history and seemed obsessed about alcohol consumption and drinking issues At which point I just went home and am still sick. I will move this up the food chain but expect the usual song and dance about it being my fault for “misunderstanding”. Although I have great respect for my surgeons and doctors I will not be going back to the ER. I will further escalate this to the State of Connecticut.
Response from the owner3 weeks ago
Thank you for taking the time to share this feedback. If you would like to discuss these concerns in more detail we encourage you to also contact a Patient Relations representative directly at 860.679.3176 or patientrelations@uchc.edu.
If there's any truth to the adage that we learn more from our mistakes than our successes, then the UCONN Hospital surely must be one of the best teaching hospitals in the world. It can only be that the negative patient experiences and outcomes prevent it from being ranked as such. Getting an "A" for effort shouldn't be applicable in this setting, but it does appear to be the most important metric applied here. Never have I seen a place where so many mistakes have been made on a single patient, only to be compounded by more mistakes topped with a fat dollop of obviously bad judgement. I'd say that I wouldn't be caught dead at this hospital, but I suspect that's the most likely result of choosing this facility. Zero stars. Don't recommend.
Response from the owner3 weeks ago
Thank you for taking the time to share this feedback. If you would like to discuss these concerns in more detail we encourage you to also contact a Patient Relations representative directly at 860.679.3176 or patientrelations@uchc.edu. 
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5.8 / 10
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.
ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Staff
Andrew Agwunobi, M.D., M.B.A.
Executive Vice President for Health Affairs & Chief Executive Officer
Lakeesha Brown
Vice President & Chief Human Resources Officer
Eric Kruger
Vice President, Facilities & Operations
Denis Lafreniere, M.D.
Medical Director & Associate Dean, Clinical Affairs
Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact UConn John Dempsey Hospital.
Contact Information
100 Hospital Drive
Farmington, CT 06030
Get Help Now - 860-264-6018
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