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University of Iowa Hospitals and Clinics

200 Hawkins Drive Iowa City, IA 52242
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About University of Iowa Hospitals and Clinics

University of Iowa Hospitals and Clinics, located in Iowa City, Iowa is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and relapse prevention. Specialty rehab programs at University of Iowa Hospitals and Clinics include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues. For recreation, patients can use the meditation room to promote mindfulness during recovery and express themselves creatively with art activities. University of Iowa Hospitals and Clinics has received accreditations from The Joint Commission.

Facility Overview

Bed icon 770
Number of Available Beds

Latest Reviews

Eric Skrivseth
1 week ago on Google
1
My younger brother, father and mother just spent 2 hours driving one way to have my younger be seen regarding extreme oral pain, to get there and after 3 hours of waiting (from my understanding since I stayed home) have nothing happen, all I know for sure is they wasted gas money, time and probably just had more stress added. I'm just beyond glad I wasn't there, especially after we were told he could be seen if we came in (from my understanding). Beyond terrible, and frankly inexcusable.
Response from the owner1 week ago
Hi Eric, we value all feedback, and we’ve recorded your concerns. If there’s anything else you’d like to share, please feel free to contact our Office of the Patient Experience at patient-experience@uiowa.edu or 319-356-1802.
Travis
2 weeks ago on Google
1
0 star's to Iowa city hospital is a big joke they sent medicine to my old house an they refuse to resend it to a pharmacy now they did not even tell me they refilled on there own Accord an shipped it fed ex to my old house now I get to suffer with no medicine in a different state like that's not right at all so since Iowa hospital loves money 🤑 an they don't care bout there patients it's all bout the money with them so please no one go to that hospital travel an find someone not connected to this hospital u guys are a big joke of a hospital I hope no one ever goes there again I sit here an suffer because ur hospital is by far the worst I have ever went to an that's saying something.. an the medicine u shipped to my home that I no longer live at should be taken off my insurance that u charged them I'm sure for medicine I never received that's insurance fraud charging insurance company's for medicine u never received contacting Patient Experience number they give u is a waste of time the do nothing about anyone situations... 0 star's worst hospital I have ever stepped foot in please don't waste ur time or money going there do ur research people don't trust this hospital with ur life thanks for taking the time to read this... I also had a video visit an the women was very rude an did not care bout my health I have had pancreatitis more than 20 times in 2 years all diagnosed at er's so I think I know the symptoms of pancreatitis an she did nothing at all for me like wow the care u get at this hospital is a joke... Because of this terrible hospital I sit home an suffer an I refuse to go to any ER or Dr again it's not fair this hospital treats people so bad they rather suffer an die at home please please no one go to Iowa city hospital
Response from the owner1 week ago
Hi Travis, we value all feedback, and we’ve recorded your concerns. If there’s anything else you’d like to share, please feel free to contact our Office of the Patient Experience at patient-experience@uiowa.edu or 319-356-1802.
Leisa Mully Boysen
3 weeks ago on Google
5
Amazing staff, considerate and kind. My Oncologist, Dr.Strouse is superb and tailors the conversations to my level so I understand. He listens, is patient and I feel like he cares. The staff has always been helpful in every department I have had to go to for various testing. I am glad I chose UIHC for treatment of my cancer.
Response from the owner1 week ago
We appreciate this feedback, Leisa! Thank you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

They provide a full range of outpatient services for adults who want to address their addiction and regain control over their lives. Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

intensive-outpatient iconIntensive Outpatient

Individuals with substance use disorders have the option of receiving outpatient treatment three evenings a week from 5:30 to 8:30 pm through their Intensive Outpatient Program. The Intensive Outpatient Program is designed to aggressively address substance use disorders while allowing individuals to maintain a job and live at home. Treatment plans are individualized and involve some combination of individual, group, and family therapy.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.

The Dual Diagnosis Track in the Partial Hospital provides care to individuals who have either a medical or mental illness in combination with an addiction. Individuals participate in structured therapy programs during the day and spend nights at home. Our professional staff develops an individualized treatment plan that includes both individual and group therapy as well as medication management.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder. Their team accommodates a wide range of patients, including those on psychiatry inpatient units. They also offer weekly outpatient skills groups for adults and teens. Teen groups meet for about an hour every week for a minimum of two months. They are expected to commit to at least two months, but are encouraged to participate in the full six-month program. Adult groups meet for two hours once a week for about six months. Beyond that, they will agree to complete homework and practice new skills in their everyday lives.

Electroconvulsive Therapy (ECT) is a type of physical procedure in which convulsive seizures are electrically induced under general anesthesia. It is considered one of the safest procedures done under general anesthesia. Typically, a series of such treatments done once every few days is used to treat certain psychiatric or medical conditions when several other kinds of treatments have failed or the clinical situation is very urgent and unsafe.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff & Accreditations

Staff

Bradley Haws, MBA

CEO

Douglas Van Daele, MD

Executive Director

Kimberly D. Hunter, DNP, MBA, RN, NEA-BC

Chief Nurse Executive

Christine Bachrach, CHC-F

Chief Compliance Officer

Mark Henrichs, MHA, CPA

Associate VP for Finance & CFO

Joseph B. Clamon, JD

Associate VP for Legal Affairs, Chief Clinical Strategy Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

200 Hawkins Drive
Iowa City, IA 52242

Rehab in Cities Near Iowa City

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Reviews of University of Iowa Hospitals and Clinics

3.6/5 (742 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (742 reviews)
Eric Skrivseth
1 week ago
1

My younger brother, father and mother just spent 2 hours driving one way to have my younger be seen regarding extreme oral pain, to get there and after 3 hours of waiting (from my understanding since I stayed home) have nothing happen, all I know for sure is they wasted gas money, time and probably just had more stress added. I'm just beyond glad I wasn't there, especially after we were told he could be seen if we came in (from my understanding). Beyond terrible, and frankly inexcusable.

Response from the owner
Hi Eric, we value all feedback, and we’ve recorded your concerns. If there’s anything else you’d like to share, please feel free to contact our Office of the Patient Experience at patient-experience@uiowa.edu or 319-356-1802.
Travis
2 weeks ago
1

0 star's to Iowa city hospital is a big joke they sent medicine to my old house an they refuse to resend it to a pharmacy now they did not even tell me they refilled on there own Accord an shipped it fed ex to my old house now I get to suffer with no medicine in a different state like that's not right at all so since Iowa hospital loves money 🤑 an they don't care bout there patients it's all bout the money with them so please no one go to that hospital travel an find someone not connected to this hospital u guys are a big joke of a hospital I hope no one ever goes there again I sit here an suffer because ur hospital is by far the worst I have ever went to an that's saying something.. an the medicine u shipped to my home that I no longer live at should be taken off my insurance that u charged them I'm sure for medicine I never received that's insurance fraud charging insurance company's for medicine u never received contacting Patient Experience number they give u is a waste of time the do nothing about anyone situations... 0 star's worst hospital I have ever stepped foot in please don't waste ur time or money going there do ur research people don't trust this hospital with ur life thanks for taking the time to read this... I also had a video visit an the women was very rude an did not care bout my health I have had pancreatitis more than 20 times in 2 years all diagnosed at er's so I think I know the symptoms of pancreatitis an she did nothing at all for me like wow the care u get at this hospital is a joke... Because of this terrible hospital I sit home an suffer an I refuse to go to any ER or Dr again it's not fair this hospital treats people so bad they rather suffer an die at home please please no one go to Iowa city hospital

Response from the owner
Hi Travis, we value all feedback, and we’ve recorded your concerns. If there’s anything else you’d like to share, please feel free to contact our Office of the Patient Experience at patient-experience@uiowa.edu or 319-356-1802.
Leisa Mully Boysen
3 weeks ago
5

Amazing staff, considerate and kind. My Oncologist, Dr.Strouse is superb and tailors the conversations to my level so I understand. He listens, is patient and I feel like he cares. The staff has always been helpful in every department I have had to go to for various testing. I am glad I chose UIHC for treatment of my cancer.

Response from the owner
We appreciate this feedback, Leisa! Thank you!
Adam Maret
3 weeks ago
1

Would rate zero if I could. Had some serious concerns regarding my brain health. Sat in the waiting room for 4 hours before getting placed into a room. Waited another hour before deciding to walk. No sense waiting for care that isn't going to come. I can only give up so much of my night. No ETA, never checked on me. Feels good giving up an entire nights sleep for nothing, thanks UIHC!

Response from the owner
Hi Adam, we're sorry to hear you had an extended wait. Our wait times are dependent on several factors, including the severity and urgency of presenting patients and the number of treatment rooms available. The estimated wait times at our three emergency department locations can be found at this link: https://uihc.pulse.ly/xgj6inb4ka We understand it's not easy to wait, and we appreciate your feedback. If you'd like to speak to a staff member about your concerns, please contact our Office of the Patient Experience at 319-356-1802 or patient-experience@uiowa.edu.
Ahmed BenGhatnsh
1 month ago
5

Beau Larkin
1 month ago
1

If you're looking to establish care with a specialist at University of Iowa Hospitals and Clinics, do yourself a favor and go elsewhere. I've been trying to get in with a specialist here since September 2024. The earliest available appointment was February 17, 2025—already a five-month wait. Then, ten days before that appointment, I was told the provider took the day off and I'd need to reschedule. The next available date? July 17, 2025—another five-month delay. When I called the Office of the Patient Experience to express concern, they were unable to help in any meaningful way. On the morning of July 17, I got another call: the provider was out unexpectedly. Appointment canceled again. The next available? July 29. I called Patient Experience a second time—this time, my call wasn’t even returned. Then, on the morning of July 29, I received a third call: the provider was again out of office. My appointment is now rescheduled for August 7, 2025—nearly a full year after I first tried to get care. Throughout this exhausting and unprofessional process, I’ve been bombarded with appointment reminders, pre-check-in requirements, and requests for payment in advance—for appointments they canceled. I’m a local resident, a UI alum, and current on all payments. But at this point, it’s clear: patients are just numbers here. The system shows no accountability, no backup planning, and no real concern for individual needs. I don’t blame the providers—they deserve time off—but the institution's failure to provide cross-coverage or viable solutions is unacceptable. This is horrendous customer service. If they didn’t have a monopoly on specialty services in the area, this business model would collapse. Vote with your dollars. Find a provider who treats you like a human being, not an inconvenience. The so-called "world-class care" at UIHC is nothing but a memory

Karla Marin
1 month ago
5

Grayson Ziggler
1 month ago
1

Going to the UIHC for anything other than a simple health checkup is a death sentence. Not to mention the nurses are too giddy getting patients' families to pull the plug on their sick beloved relatives. Otherwise, they never smile, nor tell the truth, and are unprofessional and insecure. Just don't go here.

Response from the owner
Hi Grayson, we value all feedback, and we’ve recorded your concerns. If there’s anything else you’d like to share, please feel free to contact our Office of the Patient Experience at patient-experience@uiowa.edu or 319-356-1802.
Rosemary Mckillip
1 month ago
1

When I went to my daughter’s pediatrician today at 2:45pm we got checked in and everything mind you she’s 4 months old, she rolls over she does tummy time. Babies and toddles and other get bruises, her pediatrician at river landing accused of us harming our child and decided to call DHS and send us to the EMERGENCY room to get her checked. The UNIVERSITY OF IOWA told us we couldn’t leave because of the bruising even though she has a wooden crib and she is a very active child/baby. THEY DID ALL OF THE TEST and NOTHING CAME BACK, they were disrespecting me when I was still pregnant with my CHILD. My family and I were there for more THAN 8 HOURS today. They also kept me from getting my child’s discharge papers, they put me and my family in so much stress, I told them I would like someone hire than the doctor and he couldn’t do that at all, they disrespect everyone and they think they know all of the answers when children/babies play rough with toys/cribs. I don’t recommend people going to this hospital, they put my baby through hell and back. DON’T GO THERE IF YOU ARE YOUNG AND HAVE A BABY BECAUSE THEY WILL DO ANYTHING TO MAKE YOU LOOK BAD AT THE END.

Response from the owner
Hi Rosemary, we’d like to connect you with one of our patient relations specialists so we can learn more about this. If you would be willing to speak to a staff member about your concerns, please contact patient-experience@uiowa.edu or call 319-356-1802.
Pa cooter
1 month ago
1

They almost kill the mother of my children, they killed my step dad and now they are killing me . steer clear of this place. I had a MRI 2 years ago they found something wrong with my brain and never even contacted me and my worthless Dr at the time wouldn't even look up the results, . I get a new dr after 2 years and find out something is wrong with my brain then loose my insurance the next month , I need brain surgery and can't get it now. had UNI contacted me over 2 years ago or if I had a dr that gave a crap about people it would of been fixed . now I am bed ridden most days and I am just waiting to die at this point. They also killed my step dad put stints in his heart then didn't give the medicine to keep the blood from clotting around them till a day before he died just told him to double up on them . complete disrgard for life it's all about $$$$

Response from the owner
Hi Pa, we have a team of people dedicated to understanding these types of concerns, and we’d like to get you connected to them. If you would be willing to speak to a staff member about your concerns, please contact the Office of the Patient Experience at patient-experience@uiowa.edu or by calling 319-356-1802.
Gary Stourac
1 month ago
1

I've been trying to get seen since last year. They took my spring appointment away and moved it to fall. Then they wait listed me back to summer. Appointment supposed to be today, they called and canceled again to late August. Im a lifetime resident, former Hawkeye and have good insurance. Doesn't matter. These people do not seem to care. If you are a new patient you are a pariah, it seems. If you can avoid these people, save yourself the hassle and try elsewhere

Response from the owner
Hi Gary, we value all feedback, and we’ve recorded your concerns. If there’s anything else you’d like to share, please feel free to contact our Office of the Patient Experience at patient-experience@uiowa.edu or 319-356-1802.
Hunter Blaze
2 months ago
1

The ER is a joke. They are extremely slow. They dont take nothing serious my girl in pain and still her pain didn't matter to them i wouldn't recommend this er at all they are the worst

Response from the owner
Hi Hunter, we value all feedback, and we’ve recorded your concerns. If there’s anything else you’d like to share, please feel free to contact our Office of the Patient Experience at patient-experience@uiowa.edu or 319-356-1802.
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