Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

UPMC Mercy

1400 Locust Street Pittsburgh, PA 15219
Claim Profile
UPMC Mercy PA 15219

About UPMC Mercy

Medically monitored detox is the safest way for clients to withdraw from drugs and alcohol and is often the first step in treating addiction. Detox takes place at the hospital so staff can help clients manage their withdrawal symptoms and prepare them for the next step in their treatment plan.

UPMC Mercy uses MAT to treat opioid addiction. Following an assessment, clients are prescribed an FDA approved medication to reduce cravings and withdrawal symptoms. MAT is combined with outpatient counseling services and is not provided independently.

Clients in crisis can visit (or be referred to) UPMC Mercy for stabilization. During this time, they will undergo assessment and receive therapeutic support services. Once stable, clients will be referred to an outpatient program or other support service. This service is also available over the telephone.

Facility Overview

Bed icon 404
Number of Available Beds

Latest Reviews

Jackson
1 week ago on Google
5
My spawn point
Joe McNiff
2 weeks ago on Google
1
Ours is a horrible experience at Mercy Hospital for our dimentia patient loved one, as well as us to see her suffer. Spent almost TWO days before she was sent to a room. She was in pain with a broken leg the whole time. Surgery was delayed until the next day because of delays. We waited for hours and hours before being told this. On day of surgery we had no communication on how things were progressing from the surgery team. We waited for almost TEN hours in the surgical waiting room. We finally gave up. Did not get a call from the surgery team til after we left the hospital. It’s just been an awful experience for our loved one and family. God bless you if you have a loved one getting treatment here. Pack your patience.
Response from the owner1 week ago
Hi Joe,

We’re disappointed to hear about your family's recent experience at UPMC Mercy. The situation you describe isn’t in alignment with our pursuit of excellence. We’d like to receive additional details from family members like you to improve future experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative.

Thank you for providing us with valuable feedback.
golden streets
2 weeks ago on Google
2
Mercy always too busy. Dr scraped my knee for sepsis had terrific pain. I had an infectious disease Dr that was wonderful. Presbyterian or Magee are better.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.8 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehabs specialize in providing comprehensive care for clients who choose to remain in their homes and communities during treatment. Their services may include transitional support for clients stepping down from intensive inpatient programming. Ambulatory medical detox may be provided for clients at low risk for withdrawal complications. Many programs include evening, night, and weekend services to accommodate clients who are working professionals or caregivers. Addiction counseling and life skills training are common treatment modalities.

inpatient iconInpatient

Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.

aftercare iconAftercare Support

Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.

partial-hospitalization iconPartial Hospitalization Program

With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

24-hour icon24-Hour Clinical Care

Because the severity of withdrawal symptoms can fluctuate, constant monitoring under 24-hour clinical care in Pennsylvania is recommended for early recovery. As you undergo detox, medical staff will supervise your health and ensure severe symptoms do not develop or threaten your life. Professional counselors will also be available to treat mental and emotional health needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Anthony J. Pinevich, MD

VP, Medical Affairs

Rohan Ganguli, MD

Chair Department of Psychiatry

Hon. Maureen Lally-Green

Chairman, BOD

Eileen Simmons

Treasurer, BOD

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1400 Locust Street
Pittsburgh, PA 15219

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Rehab in Cities Near Pittsburgh

Left arrow icon Back to PA

Reviews of UPMC Mercy

3.2/5 (414 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
190
4
34
3
13
2
27
1
153

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (414 reviews)
Jackson
1 week ago
5

My spawn point

Joe McNiff
2 weeks ago
1

Ours is a horrible experience at Mercy Hospital for our dimentia patient loved one, as well as us to see her suffer. Spent almost TWO days before she was sent to a room. She was in pain with a broken leg the whole time. Surgery was delayed until the next day because of delays. We waited for hours and hours before being told this. On day of surgery we had no communication on how things were progressing from the surgery team. We waited for almost TEN hours in the surgical waiting room. We finally gave up. Did not get a call from the surgery team til after we left the hospital. It’s just been an awful experience for our loved one and family. God bless you if you have a loved one getting treatment here. Pack your patience.

Response from the owner
Hi Joe,

We’re disappointed to hear about your family's recent experience at UPMC Mercy. The situation you describe isn’t in alignment with our pursuit of excellence. We’d like to receive additional details from family members like you to improve future experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative.

Thank you for providing us with valuable feedback.
golden streets
2 weeks ago
2

Mercy always too busy. Dr scraped my knee for sepsis had terrific pain. I had an infectious disease Dr that was wonderful. Presbyterian or Magee are better.

Renee Russell
3 weeks ago
1

Response from the owner
Hi Renee,

Our goal is to provide high-quality patient care and excellent customer service. Based on your low rating, it appears that your visit at UPMC Mercy didn’t meet your expectations. Please contact us by filling out the brief form found at UPMC.com/Feedback to share more about your recent experience with a patient representative.

Thank you for providing us with valuable feedback.
Peppermint Patti
3 weeks ago
1

Don't take your loved one here. Horrible, sarcastic doctors focused on death for older patients!

Michelle
3 weeks ago
4

The service to get to where I was looking for to get was courteous, but everytime I came to see a patient they would treat me as if I was a patient within their hospital which made me feel strange everytime I went to visit a friend or family member inside the hospital.

Response from the owner
Hi Michelle,

Thank you for taking the time to leave a review. If you’d like to discuss your experience as a visitor at UPMC Mercy with a patient representative, we encourage you to fill out the brief form found at UPMC.com/Feedback.

Thank you for providing us with valuable feedback.
ashleigh ambush
4 weeks ago
5

Response from the owner
Hi Ashleigh,

Thank you for rating your experience at UPMC Mercy and the quality of care you received during your visit.

We greatly appreciate your feedback!
crimsnblaze t
4 weeks ago
3

Response from the owner
Hi,

We care about your health and providing you with the highest level of patient satisfaction. It seems like your visit at UPMC Mercy didn’t meet your expectations based on your low rating. Please contact us by filling out the brief form found at UPMC.com/Feedback to share more about your recent experience with a patient representative.

Thank you for providing us with valuable feedback.
Lesley couch
4 weeks ago
5

Best emergency room ever visited. Thanks

Response from the owner
Hi Lesley,

Thank you for sharing your kind words about UPMC Mercy. Your feedback is very important to us and valuable to other patients looking for high-quality care.

Take care and have a lovely day!
Breanna Nelson
1 month ago
5

Dr Adam Yates definitely helped me tonight. He listened and addressed my issues. I appreciate this doctor for listening and wanting to help me tonight. Keep up the good work

Response from the owner
Hi Breanna,

Thank you for sharing your positive experience of UPMC Mercy. We appreciate you reviewing the quality of care that you received.

We hope you have an amazing day!
Lisa Pisarcik
1 month ago
5

IUC 3rd floor was amazing the nurses are fantastic they took great care of my 80 year old mom. Her nurses were Krista, Amanda and Grace. Thank you for all you do Lisa Pisarcik and Carol Kincaid

Response from the owner
Hi Lisa,

Thank you for sharing your positive experience of UPMC Mercy. We appreciate you reviewing the quality of care that you received.

We hope you have an amazing day!
K
1 month ago
4

Response from the owner
Hi,

Thank you for rating your experience at UPMC Mercy and the quality of care you received during your visit.

We greatly appreciate your feedback!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for UPMC Mercy

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Beacon Point Recovery Center
Philadelphia, PA (267) 715-9624

Beacon Point Recovery Center

If you're looking for treatment that really works and people that actually c... read more.
George Junior Republic
Grove City, PA (724) 458-9330

George Junior Republic

George Junior Republic’s residential program provides state-of-the-art liv... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline