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UPMC Mercy

1400 Locust Street
Pittsburgh, PA 15219
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UPMC Mercy PA 15219

About UPMC Mercy

UPMC Mercy is a hospital-based addiction medicine provider in Pittsburgh’s Uptown neighborhood offering licensed, medically managed inpatient detox for alcohol and drug dependence.

The program treats withdrawal from prescription medications, illicit drugs and opioids while assessing co-occurring medical and psychiatric needs.

As part of the larger UPMC health system UPMC Mercy is designed to move patients through a continuum of care, from around-the-clock detox to lasting outpatient recovery support.

Medically Managed Detox

UPMC Mercy’s core offering is its 18-bed, medically managed inpatient detox unit embedded within a full-service hospital.

Admission follows a medical, psychiatric and addiction assessment, generally through the emergency department, ensuring patients receive hospital-level monitoring for complex withdrawal needs.

During the stay patients receive medication therapy alongside counseling with family sessions available by conference call.

Detox planning begins on day one, as social services staff help arrange aftercare and referrals before discharge to support a smooth transition into ongoing recovery.

Opioid Recovery and Outpatient Support

Through the affiliated Internal Medicine Recovery Engagement Program adults 18 and older can continue care with medication-assisted treatment for opioid use disorder, including buprenorphine and naltrexone options.

This integrated model combines primary care, mental health counseling such as CBT, peer navigation, harm reduction and infectious-disease services.

The program also addresses related conditions like pain, anxiety, depression and hepatitis C.

 

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Facility Overview

Bed icon 404
Number of Available Beds

Latest Reviews

Wendy Walker
1 week ago on Google
4
A little confusing getting around my first time but plenty of employees helping and willing to give directions.
Response from the owner1 week ago
Hi Wendy,

We appreciate you taking the time to share about your experience at UPMC Mercy. Your feedback is very important to us and valuable to other patients looking for high-quality care.

We hope you have a wonderful day!
James Mike
2 weeks ago on Google
5
Everything was great except the food. I can't say enough about the staff. They were beyond caring and thoughtful. I didn't want to leave. Wonderful people. And they know who they are. 😀💓
Response from the owner1 week ago
Hi James,

We appreciate you taking the time to share about your experience at UPMC Mercy. Your feedback is very important to us and valuable to other patients looking for high-quality care.

We hope you have a wonderful day!
Kalsey Yeager
4 weeks ago on Google
5
Great hospital
Response from the owner1 week ago
Hi Kalsey,

Thank you for sharing your kind words about UPMC Mercy. Your feedback is very important to us and valuable to other patients looking for high-quality care.

Take care and have a lovely day!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient rehabs specialize in providing comprehensive care for clients who choose to remain in their homes and communities during treatment. Their services may include transitional support for clients stepping down from intensive inpatient programming. Ambulatory medical detox may be provided for clients at low risk for withdrawal complications. Many programs include evening, night, and weekend services to accommodate clients who are working professionals or caregivers. Addiction counseling and life skills training are common treatment modalities.

Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.

Clients receiving services from a rehab aftercare program are usually stable and in the maintenance phase of recovery, having completed detox and/or intensive inpatient treatment. Rehab aftercare services can vary widely based on clients' individual and evolving needs, but often include peer coaching, relapse prevention support, 12 step program induction, and medical, mental health, and social service referrals. Individual care plans are typically developed by the client in partnership with their case manager and care team.

With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Because the severity of withdrawal symptoms can fluctuate, constant monitoring under 24-hour clinical care in Pennsylvania is recommended for early recovery. As you undergo detox, medical staff will supervise your health and ensure severe symptoms do not develop or threaten your life. Professional counselors will also be available to treat mental and emotional health needs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Anthony J. Pinevich, MD

VP, Medical Affairs

Rohan Ganguli, MD

Chair Department of Psychiatry

Hon. Maureen Lally-Green

Chairman, BOD

Eileen Simmons

Treasurer, BOD

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact UPMC Mercy.

Contact Information

Building icon

1400 Locust Street
Pittsburgh, PA 15219

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Reviews of UPMC Mercy

3.22/5 (487 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.22 (487 reviews)
Justin Smith
20 hours ago
2

While sitting in the hallway with my mom, who was there a second time in a few days because they didn't treat her fully the first time, I had the pleasure of overhearing multiple alarming conversations. The first was about COVID vaccines, where it seemed multiple workers there were bragging at how little they got them. Second was someone who came in suffering from addiction, looking for a fentanyl taper so she can get herself clean. The nurse bragged about how her and the doctor laughed at the patient and proceeded to ridicule her.

Junu Gurung
22 hours ago
1

My dad is Oncology patient. I took my Dad to ER because he has stomach pain. I did explain everything to front desk ladies but they said they can’t help. We waited for 2 hours for ER Bed and they still says they don’t have bed for him but peoples who’s came before us? They had bed and they called them but not us. I had to returned him at home and I called hospital ambulance.

Danielle Luteran
1 day ago
5

Response from the owner
Hi Danielle,

Thank you for rating your experience at UPMC Mercy and the quality of care you received.

We greatly appreciate your feedback!
Mike Hill
4 days ago
2

My two experiences with Mercy Hospital are bad. The first one was when I went there for surgery. They were understaffed with nurses for the over night rooms so I spent the night in recovery. I am a tall person and the bed was too short with me. In place of a nurse asking another nurse about a different bed or if it can be adjusted they blamed me for laying in the bed wrong. It wasn't till the afternoon when they moved me into a room that the nurse in charge of over night rooms adjusted my bed. My second experience was when I went to St. Marget's Hillman Cancer center for a check up and my oncologist saw how bad I was leaking from my wounds and sent me to the ER there. The doctor who did my surgery wouldn't let St. Margaret's scan me or anything. Told them to tell me to come in after 2 weeks of not returning my calls. I show up the following day and the doctor sees me for a total of 5 minutes and sends me to the ER there to do exactly what St. Margaret's wanted to do. Well the they did scan me. But then a doctor came to look at my wounds and removed my bandages to see how bad my wounds were leaking. Didn't say much of anything or redress my wounds. I had to take the medical supplies I had in my back pack and in the ER hallway in front of nurses and the doctors redress my own surgical wounds. They scanned me said they found nothing but switched to worrying about my lungs. Long story short they gave me blood thinners, and kicked me out of the ER without fixing my main issue of my wounds leaking. It has been a week and I am still trying to get in contact about my wounds leaking... On week 3 of my surgery. No one is calling me back. I would rather risk my life to go to a different hospital than go back to Mercy hospital.

Response from the owner
Hi Mike,

Please consider contacting the UPMC Mercy Patient Relations team at 412-232-7204 for assistance.

- UPMC Response Team
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