Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

WES Health System

1315 Windrim Ave Philadelphia, PA 19141
Claim Profile
WES Health Centers - Outpatient Center PA 19141

About WES Health System

WES Health System, located in Philadelphia, Pennsylvania is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at WES Health System include age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Anna Smith
2 months ago on Google
1
This place deserves zero stars. The receptionist sounds like she is drunk and cannot handle calls, the doctors no show for appointments, and the doctors do NOT call back or answer their phones. Run away, trust me there are better options in this city. We deserve better.
Sarah Robbins
7 months ago on Google
5
where therapist @ j
Destiny
9 months ago on Google
1
working with this place is so frustrating. i had a therapist from 2021 until last year when she suddenly left & they paired me with a new therapist without telling me. this new therapist lacked compassion, would get frustrated with me when i was upset and literally suggested to me i pick up vaping in order to quit smoking. i lost my health insurance & i havent been able to get new insurance until this year & i ve been trying to get on my anxiety meds for over a month at this point. they missed my intake appointment and didnt call me back until 3 days later. i was supposed to have an evaluation today 8:45 am and when i called bc the doctor hadnt called me they told me they scheduled me for a med check instead of an eval so my appointment had to be rescheduled. they told me they d call me to reschedule and they havent. i dont know if its an issue with communication with me specifically or within the organization but when it comes to mental health its not great to have poor communication and they ve shown me time and time again that their communication sucks
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
5.9 / 10

Location

Accepted Insurance

WES Health System works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Bill Shissler

CEO

Bill Schmearer

President

Love McCune

Director of Information Technology

David Kittka

CFO

Contact Information

Phone icon (215) 455-3900
Building icon

1315 Windrim Ave
Philadelphia, PA 19141

Rehab in Cities Near Philadelphia

Left arrow iconBack to PA

Reviews of WES Health System

3/5 (42 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
17
4
3
3
0
2
2
1
18

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Peeptentacion
1 month ago
1

Don't go here this is a waste of your time... You don't get a call back or when you scheduled for a intake they don't call you back When after you finally get your intake done No therapist available for you

Helen Stackhouse
1 month ago
5

Anna Smith
2 months ago
1

This place deserves zero stars. The receptionist sounds like she is drunk and cannot handle calls, the doctors no show for appointments, and the doctors do NOT call back or answer their phones. Run away, trust me there are better options in this city. We deserve better.

Sohail Iqbal
5 months ago
5

Sarah Robbins
7 months ago
5

😩😱where therapist @ j

Destiny
10 months ago
1

working with this place is so frustrating. i had a therapist from 2021 until last year when she suddenly left & they paired me with a new therapist without telling me. this new therapist lacked compassion, would get frustrated with me when i was upset and literally suggested to me i pick up vaping in order to quit smoking. i lost my health insurance & i havent been able to get new insurance until this year & i’ve been trying to get on my anxiety meds for over a month at this point. they missed my intake appointment and didnt call me back until 3 days later. i was supposed to have an evaluation today 8:45 am and when i called bc the doctor hadnt called me they told me they scheduled me for a med check instead of an eval so my appointment had to be rescheduled. they told me they’d call me to reschedule and they havent. i dont know if its an issue with communication with me specifically or within the organization but when it comes to mental health its not great to have poor communication and they’ve shown me time and time again that their communication sucks

Shay Avery
10 months ago
1

Awful I have been on the wait list for 2 years for a therapist my daughter passed 2 years ago ignorant to the fact the receptionist is no better I have never waited this long for anything I told the receptionist I have new insurance she wasn't sure if they took it but they have me for county insurance which I don't have I will not refer anyone here wouldn't recommend it

J D
1 year ago
1

They absolutely WILL NOT KEEP THEIR appointments. They have repeatedly made appointments with me and then they just no call/no show. When you call them back they say they have no idea what you are talking about. AWFUL! AWFUL! AWFUL!

Sylvia King
1 year ago
1

The asked my daughter to meet her on Friday at a bar down Erie she is supposed to be a support coordinator. daugh

Damon Bryant
3 years ago
4

Very rewarding and the staff is great. Thank you.

M M
3 years ago
1

This place is a dump. It is filthy and dirty inside. It look like they don't clean. The restrooms smell like strong pi*s!

Lady Michelle Derry
4 years ago
5

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for WES Health System

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

The GateHouse Lititz
Lititz, PA (717) 626-9524

The GateHouse Lititz

The Gate House for Men is located in Lititz, Pennsylvania. The Gate House fo... read more.
Recovery Centers of America at Devon
Devon, PA (484) 551-3366

Recovery Centers of America at Devon

Recovery Centers of America’s main concern is patient safety, whether from... read more.
HSAO – Human Services Administration Organization
Pittsburgh, PA (412) 884-4500

HSAO – Human Services Administration Organization

HSAO - Human Services Administration Organization works with Allegheny Count... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline