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West Oaks Hospital

6500 Hornwood Drive
Houston, TX 77074
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West Oaks Hospital TX 77074

About West Oaks Hospital

Some clients will be required to undergo detox before entering treatment. This ensures that toxic substances are removed from their system before they begin treatment. Detox is overseen by a team of medical professionals who offer support and comfort during the process, tending to the needs of each client.

The residential program allows clients to live at the facility while they are receiving care. The facility provides everything they need, including meals and a room, so that they can focus their attention on the recovery process. The length of the inpatient program varies.

In addition to 24 hour nursing, clients in the inpatient program work with their care team to develop their treatment plan. West Oaks Hospital combines 12 step recovery programs, individual and group therapy, relapse prevention education, and life skill development. Clients act as peer support to help one another through recovery.

The outpatient day program offers the same model of care as the inpatient program, but it does not require clients to live on campus. Instead, they meet at the facility on a regular schedule to meet with their care team and engage in group and individual treatment. Outpatient is ideal for those who are stable enough not to require full time care, but it can also be used by those leaving the inpatient program as a transitional step.

Following program completion, the care team will help devise a course of action for clients to follow once they leave. Aftercare includes connecting to community support resources and introduction to the ongoing alum support program.

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Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Quentin Blount

Facility Overview

Bed icon 176
Number of Available Beds

Latest Reviews

DEY GARCIA
1 month ago on Google
2
i sent my daughter there to get treatment, most of the staff was rude and ignorant towards her she did not get any help at all i would not recommend this hospital!
Response from the owner3 weeks ago
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.westoakshospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
IDK
1 month ago on Google
1
The place is fine if you're not a woman. I went this year in September and was consistently sexually harassed. I tried reporting and switching units. Nothing was done; the head nurse even yelled at me and fought with me and ignored me. I was flashed several times by men, and I had multiple panic attacks. I tried telling the psychiatrist that I was uncomfortable being around men, and he immediately got hostile. I begged to just switch to a different hospital, but nobody listened to me. I'm now currently still dealing with severe PTSD from my visit there. It made my situation entirely worse, so yeah, don't come here if you're a woman.
brooke v
1 month ago on Google
1
horrible horrible co-ed place. mistreated patients and let other patients do unspeakable things. the complaint person was very sweet though.
Response from the owner3 weeks ago
Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.westoakshospital.com/contact-us/. Thank you again.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.5 / 10

Other Forms of Payment

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive outpatient programs offer high-level care for clients as an increased risk of relapse, including those in early recovery, those with a strong history of relapse, and those experiencing a crisis. Intensive outpatient treatment typically requires clients to engage in nine to 20 hours of care weekly, with treatment modalities that combine psychotherapy and recovery education, and holistic therapies, such as acupuncture and animal therapy. Medication assisted treatment (MAT) is also common in alcohol and/or opioid recovery.

Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

The goal of cognitive behavioral therapy (CBT) in Texas is to change thought patterns, which leads to changes in behavior. Specific techniques during CBT can include self talk, SMART goals, journaling, and positive activities.

Couples therapy helps couples learn to control emotions, trust each other, and communicate more effectively. It can be useful for short term intervention for a specific issue or for working on the relationship long term.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Phuong Cardoza

Group Director Chief Executive Officer

Cassie Richter

Director of Outpatient Services

Colleen Paxton

Director of Inpatient for Clinical Services

Fhfma Paul Veillon

Chief Financial Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

6500 Hornwood Drive
Houston TX, 77074

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Reviews of West Oaks Hospital

2.87/5 (518 reviews)
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Reviews

3

Read everything in the reviews before bringing a patient Or considering checking in for treatment yourself. If you bring clothing, take pictures of each article and count each type of item, make your own list. Mark the clothing in some unique way on the inside. At discharge ... Read More

Reviewed on 10/23/2019
1

MY SON ALMOST DIED because of West Oaks hospital. He had been telling them for over a week that he was sick, and they paid no attention. I got a call 2 weeks ago at 6:30 AM from Memorial Hermann Pediatric ICU that he was there with a fatal pneumonia and sepsis, an infection ... Read More

Reviewed on 3/16/2019
1

Worst hospital ever no experience don't know what they are doing never take anyone there.

Reviewed on 1/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8796116504854 (515 reviews)
DEY GARCIA
1 month ago
2

i sent my daughter there to get treatment, most of the staff was rude and ignorant towards her she did not get any help at all i would not recommend this hospital!

Response from the owner
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.westoakshospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
IDK
1 month ago
1

The place is fine if you're not a woman. I went this year in September and was consistently sexually harassed. I tried reporting and switching units. Nothing was done; the head nurse even yelled at me and fought with me and ignored me. I was flashed several times by men, and I had multiple panic attacks. I tried telling the psychiatrist that I was uncomfortable being around men, and he immediately got hostile. I begged to just switch to a different hospital, but nobody listened to me. I'm now currently still dealing with severe PTSD from my visit there. It made my situation entirely worse, so yeah, don't come here if you're a woman.

brooke v
1 month ago
1

horrible horrible co-ed place. mistreated patients and let other patients do unspeakable things. the complaint person was very sweet though.

Response from the owner
Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.westoakshospital.com/contact-us/. Thank you again.
Frederick Hansen
1 month ago
1

I was admitted here involuntarily in the Fall of 2010 because I had been drugged with crystal methamphetamine. My "Doctor" was Dr. Victor Oderinde. He diagnosed me, later found to be false by a second opinion, with schizo affective disorder, which is like a step shy of saying someone is schizophrenic. This label ruined my life for years because with a label like that and the public stigma that mental health continues to have, your family and friends disown or distrust you, but now lets talk about West Oaks. I woke up after being administered a sedative at the Police Station where I was taken to initially at West Oaks. My family had provided some changes of clothes for me which my "roommate" had stolen, so I was left with under shirts and underwear and one pair of shorts. The staff didn't get him to get me my clothes back because he was violent, and told me to just tough it out. The staff also didn't tell me that there were washing machines so I was stuck wearing the same clothes for two weeks and no washing involved. The roommate also stole my towels, provided by the facility. So to take showers, I would use my comforter to dry off and then lay it on the the bed to dry that off. The conditions here were truly barbaric and should be investigated. The only "good" thing I can say about the place is that it was still at a time when cigarettes were allowed on "breaks." The nicotine helped me from wanting to kill myself in those horrible conditions. Thank you, West Oaks, for getting me addicted to cigarettes for years. Overall, 0/0, would not recommend. Don't send your loved ones here. Look elsewhere.

Response from the owner
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.westoakshospital.com/contact-us/. Thank you for reaching out.
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