My counselor was horrible. He never took the time to try to create a treatment plan for me. I'm not even sure if he even understood what was wrong with me. And due to this he never prescribed me the correct medication or offered me any useful therapy.
About West Pines Behavioral Health
West Pines Behavioral Health is an addiction treatment center in Wheat Ridge, Colorado. They’re part of the Intermountain Health network and they have various levels of treatment for adolescents and adults as well as seniors.
Most of their treatment here is outpatient addiction treatment. They have intensive outpatient programs where you go to the clinic several days a week for a few hours at a time for structured group therapy. Or they have traditional outpatient treatment too which is also mostly group therapy but with a less intensive schedule. Either way your treatment will be person centered and focused on fostering growth and change that will help you create a positive new life in recovery.
If you’re in the earlier stages of recovery or getting ready to start your recovery journey they have medical detox here too. It’s inpatient medical detox so you’ll have the 24 hour care of skilled medical staff who will make sure you’re safe and healthy while also easing your symptoms. Usually you’ll be there for three to five days but this can vary.
Whether you’re in an intensive outpatient program or a traditional outpatient program they have medication assisted treatment here too. They can use specialized medications for their MAT program, which reduce cravings for drugs or alcohol to help you transition your body into recovery and maintain your recovery.
What I find most interesting and helpful about this rehab is how involved they are in the community. If you’re in a crisis you can go to the local emergency room at Lutheran Medical Center and West Pines will do an intake evaluation from there.
Facility Overview
144 Number of Available Beds
Latest Reviews
Had a very pleasant and productive experience here. Steph, Phil, Liz, Jen, Jennifer, Mike, Travis, Doug, to name a few great members of the staff. My only complaint is the schedule seemed to change everyday.
Response from the owner4 days ago
Response from Intermountain Health: Austin, we are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
My sister was here for a few days and it was the WORST place to have a family member. They have rust and mold in their showers and the food is absolutely disgusting. Who serves cottage cheese with pineapple on top!? I know the staff doesn't eat the food they serve. And when I visited the worst of the worst happened and It did not give me any reassurance to help me feel comfortable with my sister being there. After I heard from her what about the gross food (seen it myself) and heard about black mold and rust being in the showers there was a patient sitting with us at the table eating dinner they seemed really drugged up along with everyone else (besides maybe 2 others and my sister) .. they were talking slow, walking slow and just seemed very not with it. After dinner she walked around the table behind me and was staring straight ahead after about half a minute of her standing there she fell hard on the floor and collapsed/fainted. The patients and I were getting the nurses attention tell them that the patient fell. The nurses showed no urgency what so ever and it frustrated me to my core I then asked the nurse "are you going to hurry up or just be slow ?" The nurse got mad at me and snapped back saying "This happens often with them please don't speak on this" I told her my sister is in here and I would hope that they would come to the patients quicker because that makes me worry for my family that's here . She snapped back again and said " You don't know their condition so please stop" the nurse tried to take her vitals in front of us and the patient was non responsive the nurse asked my sister if the patient hit her head and my sister said yes she did really hard. The nurse waved to another nurse and they asked me to leave. The ambulance had to come get the patient and I'm not sure what happened from there but I do know that regardless of any conditions you should always take caution and move quickly to make sure they are ok and they did not do that. This made me feel very uneasy about my sister being there and I am so beyond grateful that she is now out of there. If I could give this place 0 stars I would .
Response from the owner3 weeks ago
Response from Intermountain Health: Desteny, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you.
WP helped me immensely twice in the past year, for detox and their residential inpatient program. Today after a detox they released me even though I emphatically said I needed to transfer from detox to the residential inpatient program. They gave me each of the following responses, when I didn t buy one excuse after another. FIRST they told me I wasn t appropriate for their residential treatment program because I hadn t attended the group therapy programs while I was in detox. Except that they didn t take into consideration the fact that I was sleeping or otherwise out of it for TWO days to be able to attend these therapy sessions. I told them I didn t attend because I couldn t get out of bed from the drugs I was treated with, had not even been able to get out of bed for two days to even eat breakfast lunch or dinner. Meals had to be served to me in bed, to the extent I could even really eat most of them. So their refusal to transfer me to their residential inpatient program had no basis in fact. So next SECOND reason they said that when I checked into detox I didn t specifically ask to go to the residential treatment program (how could I know what I might need after coming out of detox?); THIRD, next excuse was that I hadn t signed waivers to make me eligible for Medicare to pay for inpatient residential treatment (but no one asked me to apply for Medicare assistance), FOURTH, they said they didn t have enough beds available in their residential program, when in fact I knew from others in detox they had no problem transitioning from detox to residential treatment.Having received excellent quality of care and rating them with five stars and recommending them to others, my prior gleaming reviews don t seem to matter at all. No exceptions could be made to their policies . In fact just last July after a detox they strongly encouraged me to go into residential program at that time. This recommendation was made by the treating psychiatrist, but I couldn t miss another two weeks of work without pay at that time so chose not to pursue residential treatment. But this time around I didn t even get to see the doctor, the determination made today was made by some pharmacology social worker. And he also told me that the program i attended a year ago was the same as it before so probably wouldn t benefit much from it. Who was HE to decide for me what I might benefit a second time around?Prior to today s experience I couldn t sing enough praises about West Pines but if they re going to put someone other than a real doctor in charge of making such determinations, I would never recommend them again. I am struggling with addiction and they just booted me out, giving me a list of other potential resources. I don t want to start all over again with another program because who knows how that will out. Their rules or policies seem to be implemented by people who don t know what they re doing or how they affect the lives of struggling patients who simply want to try to help themselves.
Response from the owner3 weeks ago
Response from Intermountain Health: Kathy, we're very sorry to hear about your experience but are grateful for your feedback and the chance it gives us to improve. If you'd like, please reach out to our Clinical Relations team at 855-442-7855 or patientfeedback@imail.org. We look forward to hearing from you. 
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7.4 / 10
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Location
Accepted Insurance
Cofinity
PHCS (Private Healthcare Systems)
Rocky Mountain Health Plans
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare Support Clients engaged in a rehab aftercare program have completed active addiction treatment and are receiving services designed to promote their sustained sobriety. Drug rehab aftercare typically encompasses a wide variety of medical, mental health, and social services meant to facilitate clients' reintegration into their home, workplace, and community. Clients typically collaborate with their case manager and/or recovery team to identify and access the services they need, often including peer coaching, career counseling, and care referrals.
Partial Hospitalization Program For those that don't require round-the-clock care, a partial hospitalization program (PHP) is a short-term option that can be used as a step-down treatment or as an alternative to intensive hospitalization. PHP treatment requires up to 5 days a week of commitment where you'll receive 6 to 8 hours of support every day. While a partial hospitalization program typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance.
24-Hour Clinical Care At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Professional services are often necessary to recover from addiction. Drug rehab in Colorado provides the expert services needed to address the complex issues of addiction and help individuals start their recovery journey.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Yoga Studio -
Hiking -
Private Setting
Staff & Accreditations
Staff
Robert Allen
President and CEO
Clay Ashdown
CFO
Nannette Berensen
COO
Heather Brace
Chief People Officer
Mitch Cloward
Desert Region President
David Flood
Chief Development Officer
Rob Hitchcock
President & CEO for Select Health
Daniel R. Liljenquis
Chief Strategy Officer
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(303) 467-4000 
3400 Lutheran Parkway
Wheat Ridge, CO 80033
Get Help Now - 719-405-0523
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Fact checked and written by:
Nikki Wisher, BA
Edited by:
Courtney Myers, MS
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