800-784-1361
Horrible communication! Released my son worse than when he came in.
About Westpark Springs
Westpark Springs is an addiction treatment that offers a variety of treatment services for those battling drug or alcohol addiction.
These services include obligation-free assessments, customized treatment plans, medication management, therapy, a medically supervised detox program, and an inpatient residential rehab program. There is also a partial hospitalization program (PHP), an intensive outpatient program (IOP), and an outpatient rehab program (OP) on offer.
In addition, this rehab center provides outpatient telehealth services for those who cannot attend counseling sessions in person. Westpark Springs is in-network with most major insurance providers.
Yet, they often also work with other insurers on an out-of-network basis, so it’s best to confirm coverage with your provider before enrolling at this rehab center. Some accepted insurers include Carelon Healthcare Services, United Healthcare, Compsych, BlueCross/Blue Shield, Evernorth Health Services, Humana, and TRICARE.
You should also note that Westpark Springs is accredited by the reputable Joint Commission and is LegitScript Certified.
Latest Reviews
Recived notification from PARC on Aug 08,2025 that My Brother was transferred from PARC (Prevention and Recovery Center)on Gessner rd. to Westpark Springs on Aug 08, 2025. Called the following day to S/W someone at Westpark Springs concerning my brother's admit there. to no avail none called me back, called twice a day everyday and left messages on patient line for brother to contact me and left messages with staff for brother to contact me still no communication.came to Westpark Springs on Tuesday 8/18/2025 to leave a pack of cigarettes for him. S/W Kimmie/Nurse and Ebony Morris was told I needed to prove who I was to visit my brother. left the cigarettes at the front desk with the black intake lady with the bad jeri curl wig on. came back to Westpark Springs on Thursday 8/20/2025 to visit brother was told again by Ebony Morris and Kimmie/nurse that i had to prove who I was and could not confirm if he was or was not there. So I immediately called FortBend County police and Filled a missing person's report. The staff at Westpark Springs told the Fortbend County police that my brother left the facility on 8/18/2025 at 8p.m. at night on his on free will. which is not true because he is not a resident of Richmond,Tx/FortBend County, nor does he have any relatives or friends there. The only reason he was in Richmond,Tx/Fortbend County was because he was transferred from Houston,Tx/Harris County to that facility. Westpark Springs has violated my brother's patient and civil right's due to neglect. unsafe patient discharge by failing to ask my brother who to contact in case of emergency or complete a ROI form for released of Information. I could not give Westpark a patient I.D. because I wasn't given one upon his admission there. My Brother would have told them to contact his sister before his discharge. or Westpark Springs could have called his insurance carrier United Healthcare to get him safely home to Coordinate his patient discharge. NOW he is an IDD/Mentalhealth unstable MISSING PERSON INDIVIDUAL in Richmond,Tx/Fortbend County, without his psychiatric meds that he takes twice (2) a day, no phone to contact family members, no money or resources to feed himself in this 100 degree heat outside in the element's. Noone deserves this type of treatment, nor should they have to endure the mental anguish that they are being put through during a sensitive time of recovery. I want Westpark Springs to be held accountable for the neglect of patient care towards my brother. I've reached out to HHS (Health and Human Services) and other state officials concerning people dealing with Mental Health issues so that Westpark springs actions can be rectified. if I could I would definitely give this facility a ZERO rating!!! THEY ARE TRASH!!!
I was impatient in 2022 so this is a late review, but please dont send your struggling loved ones here. This is a for-profit psychiatric hospital and will do anything they can to keep you there as long as they can to get your insurances money. I've seen them let struggling people that were not ready leave because they were tired of dealing with them. I've seen them kick people out because their insurance isn't approved. But if you want to leave and you put yourself there, they will keep you there and make it the hardest process to get out and they can just say you're crazy and that its not what's happening. There was a handful of staff that were truly good people, but most were not. I was laughed at upon intake by a nurse because of the way I was going to end my life. There was another patient with the same first name that got my pills one morning and she ran crying to me asking me what I was on and if she was going to have side effects. Like, I know your not in a good place when you're there, but the lack of any kind of freedom was palpable. We couldn't sit on the floor?! I HAVE to sit in a chair? Everything was a power trip with staff. Someone had a roommate that kept telling him that he was going to kill him and he informed staff multiple times, and they did nothing. They did a random room search for everyone and they found a toothbrush shiv under his roommates mattress. The roommate was moved units, but they dont listen to you and it could actually be life or death. If you value your struggling loved ones, send them ANYWHERE else.
0/5 (if I could give ZERO stars, I would)
This place is an absolute disgrace to call itself a mental health facility. My aunt was in the middle of a mental health crisis. After days of convincing, she finally agreed to admit herself here. We pull up to this “clinic,” follow the instructions on the door to call the number, and it goes straight to voicemail. No one is at the desk. We call again. And again. By the fourth time, a woman slowly walks up from the back, looks right at us, and then just walks away. No greeting, no assistance, nothing.
I call two more times, still voicemail. While I am desperately trying the number listed on their website hoping maybe a different number will give me a different out come, ANOTHER WOMAN comes from the back, stares directly at us, and again walks away without a single word. Meanwhile, my aunt is standing there losing hope and saying this must be a “sign” that she should not go through with admitting herself. She left. She decided she no longer wanted to admit herself, not just here, but to any facility, because of this humiliating and careless experience.
Do you understand how damaging that is? This clinic single handedly destroyed the fragile progress my aunt had made toward seeking help. At a mental health clinic of all places. Shame on those women. Shame on that broken phone system. Shame on this entire facility.
If you care about your loved one’s safety, do not bring them here. This is not a place of care, it is a place of neglect and indifference.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
6.2 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient
After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).
Inpatient
Inpatient rehab programs are geared toward clients in early recovery. They also provide intensive support for clients in crisis and those at an increased relapse risk. Clients receive housing and meals while in inpatient care, allowing them to focus solely on their recovery. Most programs prioritize addiction counseling but may draw on various psychotherapeutic modalities, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Life skills training and holistic therapies are also common in inpatient care.
Intensive Outpatient
IOP seeks to maintain treatment benefits in a structured manner. Continuity of care is observed with an emphasis on continued reintegration into community functioning. Patients typically spend 15 hours per week in various therapy and educational groups. IOP provides a step-down approach from the PHP program and serves as a bridge to more traditional, less intensive outpatient care.
Aftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
12-Step
12 step programs promote participants' sustained sobriety through rigorous and ongoing peer coaching and personal spiritual growth. Participants routinely attend 12 step meetings, which are available multiple times per day, 365 days per year in most communities. This ensures that those in recovery have prompt access to the structure and support they need when they need it. These programs use spiritual precepts to address the root causes of addiction and encourage compassion, self-awareness, forgiveness, accountability, and acceptance.
24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Medically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
During rehab in Texas, you'll deal with underlying issues that contribute to addiction. By addressing these challenges and learning healthy ways to cope with them, you'll develop strategies that help you live a drug-free lifestyle.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
The goal of cognitive behavioral therapy (CBT) in Texas is to change thought patterns, which leads to changes in behavior. Specific techniques during CBT can include self talk, SMART goals, journaling, and positive activities.
Treatment that takes a dialectical behavior therapy approach focuses on four strategies. Distress tolerance will help you accept and tolerate intense emotions. Emotional regulation will teach you to manage those emotions. Mindfulness will keep you in the present moment instead of regret or worry. Interpersonal effectiveness will teach you to manage your relationships.
Equine TherapyGroup therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Individual therapy offers you a confidential space to address the complexities of your drug or alcohol addiction. Your therapist guides these personalized sessions to help develop self awareness and manage stress. This promotes sustained sobriety and overall well being.
Together with an experienced trauma therapist, you work on healing emotional wounds from traumatic experiences within a trauma therapy environment. Your therapist will help you process the experience of the trauma, which promotes emotional healing and improves your overall mental health.
Couples therapy helps couples learn to control emotions, trust each other, and communicate more effectively. It can be useful for short term intervention for a specific issue or for working on the relationship long term.
Families have the opportunity to participate in education and support groups to increase their understanding of addiction and mental illness. This process helps them learn about themselves and their roles and responsibilities in the recovery process. With this important information in hand, the family has a greater opportunity to reunite and start interacting in a more helpful and healthy manner.
What you eat has a significant effect on your mental and physical health. That's why many addiction recovery programs in Texas incorporate nutrition therapy in their treatment. This therapy teaches you how addiction affects nutrition, what foods are best to eat during recovery, and how to shop for and prepare healthy meals.
Creative arts therapy focuses on creative processes. You may engage in sculpting, dancing, improv, painting, or sketching. These creative outlets provide an opportunity to explore and express difficult emotions.
Experiential therapy in Texas can look different for each person. You may engage in fitness activities, community service, culinary arts, or art therapy, for example. The goal is to provide a safe setting where you can interact with your environment and work through emotions and experiences with the help of that activity and the guidance of a therapist.
When used as recommended, nicotine replacement therapy in Texas provides enough nicotine to help you avoid severe cravings and withdrawal symptoms after quitting smoking. This increases comfort so you're less likely to relapse into your smoking habit.
Staff & Accreditations
Staff
Dan Aranda
Chief Executive Officer
Ebony Morris
Director of Clinical Services
Kevin Simmons
Program Director
Rosarito Vazquez
Director of Nursing
Farah Ayyubova
Financial Counselor
Georgetta Medlock
Director of Outpatient Services
Angela Womack
Director of Human Resources
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
6902 S. Peek Road
Richmond, TX 77407
Get Help Now - 346-552-8173
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Fact checked and written by:
Jason Collins
Edited by:
Quentin Blount
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