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Willowbrooke at Tanner – Villa Rica

20 Herrell Road Villa Rica, GA 30180
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Top 10 Rehab In Villa Rica
Willowbrooke at Tanner - Villa Rica GA 30180

About Willowbrooke at Tanner – Villa Rica

Willowbrooke at Tanner–Villa Rica is a behavioral health and drug rehab provider in Villa Rica, Georgia. Tanner Health, a nonprofit organization founded in 1949, helps people heal from various ailments through comprehensive, compassionate, and individualized treatments.

Their Villa Rica facility offers a full continuum of care for adolescents and adults ages 12 and up including inpatient care, inpatient detox, intensive outpatient (IOP), partial hospitalization, general outpatient (OP) and aftercare services. They can also support people with co-occurring mental health issues (dual diagnosis). It’s great that they offer all of this in one location, so clients don’t have to transition from one center to another as they progress in their recovery.

Clients at this facility have access to medication-assisted treatment (MAT) and a broad spectrum of therapies, including individual and group talk therapy and experiential therapies. An example of the latter is their creative therapy program which helps people overcome addiction, trauma and other significant challenges through art, drumming, and drama.

Another is animal therapy. In this program, clients can interact with therapy animals, such as dogs and horses. Animal therapy can be very helpful for people who have depression, self esteem issues, social anxiety, trauma and conduct disorders. There’s lots of research to confirm experiential therapies’ effectiveness but these treatments are not that common so it’s fantastic to see them here.

Another positive aspect of this facility is that their inpatient care program has a separate unit for adolescents aged 12 to 17 and young adults 18 to 25. That’s important since people in these age groups tend to have distinct needs from those ages 26 and older.

Latest Reviews

Sherry HODGES
2 months ago on Google
1
Sat on hold as cake 1 & 2 for an hour, guess I'll call someone else
Response from the owner1 month ago
We apologize for the inconvenience you experienced. We recommend reaching out to patient experience directly at 770-812-8676 to address this issue and assist you further.
Janice Hamilton
2 months ago on Google
1
I thought we had finally found a place that could help my 18-year-old granddaughter with her fentanyl addiction. We had talked to various people there for several days before deciding to make the trip to Villa Ricca. It seemed as though WillowBrook was the place to help her detox from fentanyl and start her rehabilitation. After the. 1 1/2 drive through Atlanta traffic we get there greeted by smiling faces seeming eager to help. We were the only people in the waiting room but it still took about 45 min to be seen. Finally she is called back for an assessment which lasted about 10 minutes. She walks out with papers with referrals for psychiatric doctors to contact. She was told that unless she was suicidal or homicidal they could not take her ! She is trying to get help for an addiction!! This makes no sense at all !!! She needs help not rejection .I m posting something that I ran across regarding fentanyl addiction- you d think these places would be more willing to help with this serious problem.
Response from the owner1 month ago
Thank you for sharing your experience. We're sorry to hear about the frustration you encountered. It's important for patients to feel supported when seeking help. We recommend reaching out directly to our patient experience helpline at 770-812-8676 to discuss your concerns.
Joel Daily
2 months ago on Google
5
My needs were assessed in a quick and professional manner. The entire experience there was respectful to myself and my child.
Response from the owner2 months ago
Thank you for sharing your positive experience. We're glad to hear that your needs and those of your child were met with professionalism and respect. Your feedback is greatly appreciated.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.4 / 10

Location

Accepted Insurance

Willowbrooke at Tanner – Villa Rica works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Willowbrooke at Tanner offers a complete range of outpatient services. Their professional staff of dedicated clinicians has a wide variety of expertise and experience working with people who need behavioral health assistance.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
If an assessment or screening finds severe problems, a brief stay in the hospital may be advised. Willowbrooke at Tanner’s inpatient facility offers a safe, comfortable place for healing to begin. A hospital stay helps patients change their behavior and acquire skills to cope with everyday stresses, enabling them to move to a less-intensive setting to continue treatment.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
partial-hospitalization iconPartial Hospitalization Program
Designed for individuals who don't require round-the-clock care, a partial hospitalization program (PHP) is a form of outpatient care with a higher level of support. PHP treatment can be an alternative to inpatient hospitalization or a step-down option. With daily sessions lasting 6 to 8 hours, up to 5 days a week, a partial hospitalization program may offer medication management, relapse prevention techniques, and behavioral therapy interventions. PHP treatment can be fully or partially covered by insurance.
12-step icon12-Step
Participants in 12 step recovery programs focus on personal growth to address the emotional and psychological factors contributing to their addiction. 12 step recovery is rooted in spiritual development, but religious affiliation isn't required. Regular group meetings and individualized support with the help of self-selected sponsors promote participants' sobriety as they work through the 12 steps, gaining insight into their addiction, taking responsibility for their life choices, and releasing control over that which is uncontrollable.
heart-hands iconIntervention Services
A drug intervention in Georgia is designed to encourage an individual to get the treatment they need. This effort aims to break through resistance and motivate the individual to get help. The process typically involves loved ones sharing their concerns with the individual and how their substance use has affected those who care about them. A professional interventionist can help guide this conversation and explain from the clinical side how treatment can be beneficial.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

For people facing behavioral health problems like depression or life after a traumatic event, animal-assisted therapy can be a significant treatment option in helping them return to a healthy life. Animal-assisted therapy provides patients with social contact, entertainment and allows them to experience acceptance. Willowbrooke at Tanner employs animal-assisted therapy options for children, adolescents and adults in inpatient and outpatient treatment programs.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Studies have shown that horses are very social animals, often mirroring the actions of the person with whom they are interacting. Equine therapy creates a horse-human connection that is rich with opportunities and provides a focused, interactive learning activity in which the reward is often immediate for participants. Willowbrooke at Tanner operates an equine therapy program weekly during the summer to participants in various programs. Equine therapy is offered in partnership with Rachel’s Wish Foundation and the Possum Snout Horse Arena in Tallapoosa, Ga. Transportation, picnic lunches and snacks are provided.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Loy Howard

President & CEO

Benjamin J. Camp

Executive VP, Chief Medical Officer & Chief Quality Officer

Tanner Health
Carol Crews

Executive VP & CFO

Jim Griffith

Executive VP & COO

Greg Schulenburg

Chief Administrative Officer

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Georgia

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (770) 456-3266
Building icon

20 Herrell Road
Villa Rica GA, 30180

Fact checked and written by:
Kate Daniel
Edited by:
Courtney Myers, MS

Rehab in Cities Near Villa Rica

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Reviews of Willowbrooke at Tanner – Villa Rica

3.37/5 (103 reviews)
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Reviews

1

Please, please, please stay away from this facility!!! This place is a money grab and nothing more. Willowbrooke at Tanner will do anything and everything to keep you there as long as they can. It must be nice to have Tanner Hospital sending you a steady stream of Cash Fl ... Read More

Reviewed on 2/6/2019
1

Warning!!!! Stay Away for this facility!!! Took my teenager there for the free mental health assessment and recommendation on therapist. They tried to lock my child up for 3-5 day on a 1013 involuntary hold. Thank GOD we were sent to Tanner Hospital for a medical clearance b ... Read More

Reviewed on 1/23/2019
5

My time at Willowbrooke was the thing that most helped me to be able to recover, they marked my life in such a positive way and I don't have enough words to thank them for that. I am sure that as they helped me they can help everyone else in need.

Reviewed on 12/14/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.4 (100 reviews)
John Waycaster
1 month ago
5

Just saw a young lady wasn't satisfied. Well I went through it and it was the best thing I ever did. Apparently she was not ready to leave so they keep you don't fight it let them do what they do those people will help and yes you are up early and you can't go back till evening time. They get your ass out of the bed and you kinda have to do something. Good people working on stuff when I left best I felt in a long time but you have to be ready to do it. But that place helped me but you have to have the want to but that is just me thanks

Response from the ownerInvalid relative date format:
Thank you for sharing your experience. We’re glad you found the team’s structure and support helpful. Wishing you continued progress on your journey.
Shayla Brooks
1 month ago
1

This place is incredibly disappointing. The intake staff—particularly the gentleman I encountered—showed no empathy or concern whatsoever. He did not take my brother’s mental health crisis seriously. My brother has been diagnosed with bipolar disorder and schizophrenia, and he was clearly in the middle of an episode. A month ago, when we first brought him in, a different staff member—a woman—listened to me and my sister, took our concerns seriously, and was prepared to admit him. Unfortunately, at the time, his insurance hadn’t switched states. She recommended some outpatient options and advised us to return once the insurance transition was complete. We did exactly that. His symptoms were the same, if not worse. However, this time, the experience was completely different. The intake man did absolutely nothing. He claimed my brother only said two words to him and used that minimal interaction to make an assessment. When I tried to explain the situation, he dismissed my concerns entirely. He said the doctor determined my brother didn’t meet the criteria for admission based on what my brother had said. I requested to speak directly with the doctor and was told I couldn’t. How is it possible that my brother met the criteria a month ago but not now, when nothing about his condition has improved? He is still experiencing the same symptoms and is not in a stable mental state to make informed decisions. It seems that unless someone is threatening harm to themselves or others, they’re denied help. But that should not be the only standard for intervention. Mental health crises are far more complex and varied. This was not only frustrating—it was dangerous. Ignoring a person in crisis and sending them away without help is a failure of responsibility and care.

Response from the ownerInvalid relative date format:
We’re sorry to hear about your experience and understand how distressing this must have been for you and your family. Please contact patient experience directly at 770-812-8676 to discuss the situation in more detail.
Sun Kim
1 month ago
5

I love the Nurse Practitioner, Nicole at Tanner. Nicole is a caring and competent provider. She takes her time to listen to her patient. She is one of the best providers who truely care about her patients. I am very fortunate to find her.

Response from the ownerInvalid relative date format:
Thank you for sharing your experience with Nicole. We’re glad to hear she took the time to listen and provided caring, competent care. We’ll be sure to pass along your kind words.
Krystal Hinson
1 month ago
5

I've been going to Behavior Healthcare of Villa Rica/Tanner for 5yrs or more. That should say alot. Lol. They are wonderful! From the front desk to the doctor, & everyone in between. No judgment, just understanding. My 1st doctor retired on me & I cried! I'm seeing someone new & she is amazing! I've always been paired with someone I'm comfortable talking to. I'm not sure if I'm allowed to put their names on here, but I would if I knew for sure. To everyone at the Villa Rica, your like my family & I'm so blessed to have you guys helping me through my tragedies.

Response from the ownerInvalid relative date format:
Thank you for your kind words and for trusting us with your care for over five years. We're grateful to be a part of your journey and appreciate your positive feedback on our team. Your comfort and understanding mean a lot to us.
Jabari Craig
1 month ago
4

Nice place really help me out

Response from the ownerInvalid relative date format:
Thank you for your kind words! We're glad to hear we could assist you.
Sherry HODGES
2 months ago
1

Sat on hold as cake 1 & 2 for an hour, guess I'll call someone else

Response from the ownerInvalid relative date format:
We apologize for the inconvenience you experienced. We recommend reaching out to patient experience directly at 770-812-8676 to address this issue and assist you further.
Janice Hamilton
2 months ago
1

I thought we had finally found a place that could help my 18-year-old granddaughter with her fentanyl addiction. We had talked to various people there for several days before deciding to make the trip to Villa Ricca. It seemed as though WillowBrook was the place to help her detox from fentanyl and start her rehabilitation. After the. 1 1/2 drive through Atlanta traffic we get there greeted by smiling faces seeming eager to help. We were the only people in the waiting room but it still took about 45 min to be seen. Finally she is called back for an assessment which lasted about 10 minutes. She walks out with papers with referrals for psychiatric doctors to contact. She was told that unless she was suicidal or homicidal they could not take her ! She is trying to get help for an addiction!! This makes no sense at all !!! She needs help not rejection…. I’m posting something that I ran across regarding fentanyl addiction- you’d think these places would be more willing to help with this serious problem.

Response from the ownerInvalid relative date format:
Thank you for sharing your experience. We're sorry to hear about the frustration you encountered. It's important for patients to feel supported when seeking help. We recommend reaching out directly to our patient experience helpline at 770-812-8676 to discuss your concerns.
Joel Daily
2 months ago
5

My needs were assessed in a quick and professional manner. The entire experience there was respectful to myself and my child.

Response from the ownerInvalid relative date format:
Thank you for sharing your positive experience. We're glad to hear that your needs and those of your child were met with professionalism and respect. Your feedback is greatly appreciated.
aria wallace
3 months ago
5

Response from the owner3 months ago
Thank you for taking the time to leave us a 5-star review! We sincerely appreciate your feedback.
Alex Stahr
3 months ago
5

Doctor Schneider has helped me so much! I am feeling better now than I have in years and I am very thankful.

Response from the ownerInvalid relative date format:
Thank you for your kind words. It's wonderful to hear that you're feeling better and that your care provider has been able to support your health journey.
Lisa Royals
4 months ago
5

I see Dr. Thakkar as my Doctor at Willowbrooke and I can’t say enough positive things about her! She is awesome in so many ways, kind, caring,compassionate and so much more. I also want to say that Tinesha, one of the Medical Assistants’, is so professional, courteous, caring and more than anything, she gets things done! If she says she’s on it, then she’s on it! Very prompt and always calls me back as soon as possible or answer’s her phone when I call her and I’m sure she’s the same way with other patients as well. She’s like a breath of fresh air and I wish there were more like her in her field. I would give ten stars to both of them if google would let me. It’s really refreshing when the people you trust with your mental health issues are so attentive to their patients’ needs. Thank you so much Dr. Thakkar and Tinesha!!

Response from the ownerInvalid relative date format:
Thank you for your kind words! We're thrilled to hear about your positive experience with your care team. Your feedback is greatly appreciated.
Sharonda White
4 months ago
5

Response from the owner4 months ago
Thank you for your kind review! We sincerely appreciate your feedback!
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