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Zumbro Valley Health Center

343 Woodlake Drive SE
Rochester, MN 55904
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Zumbro Valley Health Center - Woodlake Drive MN 55904

About Zumbro Valley Health Center

Zumbro Valley Health Center in Rochester, Minnesota provides mental health and addiction treatment services to teens and adults. Support extends to the LGBTQ+ community as well as veterans and individuals with traumatic brain injuries. They have specialized services for survivors of trauma and people with concurrent mental health issues too.

State financed health plans like Medicaid and Medicare are accepted, along with community service block grants, local government funds, military plans like TRICARE and private health insurance. Self pay is also a valid option.

Short Term and Long Term Residential Treatment

Certified as a Health Care Home by the Minnesota Department of Health, this facility is a trusted source of comprehensive treatment services. The residential programs can accommodate up to 16 clients at a time for stays of up to 90 days. This allows for high quality, hands on care. Two additional beds are available for short term crisis situations and stabilization, for stays of up to 10 days.

Residential care is available to clients requiring mental health support, as well as comprehensive addiction treatment services. Substance abuse programming includes detox services, counseling, and medication management for a holistic approach to recovery.

Recently Added Residential Amenities

The residential facility recently received a 1,200 square foot expansion, which saw double bedrooms converted into accessible, single occupant rooms. A living space was also added as well as two group therapy rooms, available to accommodate group activities like yoga and guided meditation sessions.

Outpatient Support For Addiction and Behavioral Health at All Ages

If you’re in need of more flexible options, outpatient therapy services are also available here for kids, teens, and adults. Psychiatry services are provided, along with regular mental health assessments.

Similar Rehab Centers

Fact checked and written by:
Lauren Thompson
Edited by:
Nikki Wisher, BA

Latest Reviews

Mary
1 month ago on Google
1
Steer clear of this place! They are horrible! Their ignorance and negligence almost caused my loved one to die by attempting suicide. Leadership lacks integrity, like a previous review mentioned. The system they utilize is deeply flawed and does not meet a client’s needs… Zumbro Valley’s goal is to meet their bottom line, nothing else. I will not be calling you with my situation, so save your breath. You had ample opportunity to step in prior to this point. Stay safe out there, folks!
Response from the owner1 week ago
We’re truly sorry you feel this way, Mary. The well-being and safety of our clients are our highest priorities, and we continuously review our processes to ensure we’re providing the best possible support to those we serve. While we respect your decision not to reach out directly, our leadership team is available to listen and learn more about your concerns should you change your mind.
David Yeager
3 months ago on Google
4
Most of the people whom I have worked with at woodlake location has been quite stellar in their professionalism, and candor with me. I appreciate their intelligence and commitment to the healing process as well as attention to HIPPA. I strongly trust my counselor, and case manager, as well as many other advocates in various other programs here. They offer skills building groups, peer services, a tobacco quiting clinic, and a pharmacy of their own! The IRTS program is decent. The staff are all mostly wonderful people. Some staff misreport, and use cameras to frame accusations that have effected how I receive care. I left the program, because of Leadership here using dark psychology on me, having zero accountability, and very low integrity. Other than that it is a stellar program with a lit of helps for people seeking healing and life transformation.
Response from the owner1 week ago
Thank you for taking the time to share this experience, David. We’re glad to hear that you feel supported and found our staff to be professional, caring, and committed to your healing journey. Your trust means so much to our team.
Average_Joe87
3 months ago on Google
1
My mother tried calling here several times for a mental evaluation 2 years ago and the person they say she needs to talk to was either on vacation, had the day off or doesn't call back when a message was left. Now she has given up. They shouldn't be allowed to operate if they think this is acceptable.
Response from the owner1 week ago
We apologize that your mother received this message. It is our goal to see everyone within 10 days. Please feel free to call us back and someone in upper management would be willing to talk with you about your experience, so that we can ensure it doesn’t happen to someone else in the future.
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Rehab Score

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6.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Zumbro Valley Health Center works with several private insurance providers, please contact to verify your specific insurance provider.

Medica
South County Health Alliance
PreferredOne

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive outpatient programs (IOP) provide one of the highest levels of care available in an outpatient setting and are designed for clients who require robust support. Many intensive outpatient rehabs offer personalized treatment plans and a variety of services, including individual, group, and family counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT). Clients typically receive between nine and 20 hours of care weekly.

12 step programs support long-term recovery through personal growth. Participants are expected to regularly attend 12 step meetings, which are free, anonymous, and accessible 365 days per year in most communities. They are also mentored by self-selected sponsors who help guide them through the steps of recovery, which are rooted in spiritual principles and designed to foster self-awareness, forgiveness, accountability, and acceptance. Religious affiliation is not required and specialized formats, including age and gender specific meetings, are available.

Withdrawal from alcohol and drugs can be uncomfortable - even dangerous - without the proper medical supervision. The safest way to remove addictive substances from your body is with a medically supervised detox where a team of on-site medical professionals can monitor your health and progress 24/7, then administer medications (like Suboxone or Vivitrol) if necessary to mitigate symptoms of withdrawal.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff

Tracy Lee, MBA

CEO

Allison Halloran

Director of Health Services

Ana Barnes

Director of Residential Treatment

Heather Geerts, MSW, LICSW

Director of Clinical Services

Contact Information

Building icon

343 Woodlake Drive SE
Rochester, MN 55904

Explore Other Centers Near Rochester

Reviews of Zumbro Valley Health Center

3.94/5 (132 reviews)
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Reviews

5

Super friendly staff, they are very attentive with every situation. The program made me realized I was killing myself with addiction and now I have my own family and we are free of drugs

Reviewed on 2/26/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9312977099237 (131 reviews)
O R
1 month ago
1

Response from the owner
We're sad to see we didn't meet your expectations. If you’re willing, we would greatly appreciate the opportunity to better understand your experience and hear any additional feedback you’d like to share. When you’re ready, please feel free to call us at 507-289-2089.
Mary
1 month ago
1

Steer clear of this place! They are horrible! Their ignorance and negligence almost caused my loved one to die by attempting suicide. Leadership lacks integrity, like a previous review mentioned. The system they utilize is deeply flawed and does not meet a client’s needs… Zumbro Valley’s goal is to meet their bottom line, nothing else. I will not be calling you with my situation, so save your breath. You had ample opportunity to step in prior to this point. Stay safe out there, folks!

Response from the owner
We’re truly sorry you feel this way, Mary. The well-being and safety of our clients are our highest priorities, and we continuously review our processes to ensure we’re providing the best possible support to those we serve. While we respect your decision not to reach out directly, our leadership team is available to listen and learn more about your concerns should you change your mind.
David Yeager
3 months ago
4

Most of the people whom I have worked with at woodlake location has been quite stellar in their professionalism, and candor with me. I appreciate their intelligence and commitment to the healing process as well as attention to HIPPA. I strongly trust my counselor, and case manager, as well as many other advocates in various other programs here. They offer skills building groups, peer services, a tobacco quiting clinic, and a pharmacy of their own! The IRTS program is decent. The staff are all mostly wonderful people. Some staff misreport, and use cameras to frame accusations that have effected how I receive care. I left the program, because of Leadership here using dark psychology on me, having zero accountability, and very low integrity. Other than that it is a stellar program with a lit of helps for people seeking healing and life transformation.

Response from the owner
Thank you for taking the time to share this experience, David. We’re glad to hear that you feel supported and found our staff to be professional, caring, and committed to your healing journey. Your trust means so much to our team.
Average_Joe87
3 months ago
1

My mother tried calling here several times for a mental evaluation 2 years ago and the person they say she needs to talk to was either on vacation, had the day off or doesn't call back when a message was left. Now she has given up. They shouldn't be allowed to operate if they think this is acceptable.

Response from the owner
We apologize that your mother received this message. It is our goal to see everyone within 10 days. Please feel free to call us back and someone in upper management would be willing to talk with you about your experience, so that we can ensure it doesn’t happen to someone else in the future.
Overall Experience
Date Submitted
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