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Zumbro Valley Health Center

343 Woodlake Drive SE Rochester, MN 55904
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Zumbro Valley Health Center - Woodlake Drive MN 55904

About Zumbro Valley Health Center

Zumbro Valley Health Center, located in Rochester, Minnesota is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient and 12-step therapy.

Specialty rehab programs at Zumbro Valley Health Center include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Kavon Langr
2 months ago on Google
1
Waited over 4 months just to be told I wasn t in a waiting line. I was supposed to attend a zoom meeting which I wasn t able to make. I tried to reschedule and the lady schedules her own appointments but anytime I called her I went to voicemail left voicemails and never got any response back. Since I didn t attend that meeting I guess I was never even in the waiting line. Very disappointing.
Response from the owner2 months ago
Thank you for your feedback, Kavon. We understand your frustration and would appreciate the chance to discuss this further. At your convenience, please reach out to us at 507-289-2089. Our offices close at 12 PM on Fridays but will reopen Monday morning at 7:30 AM.
J S
2 months ago on Google
1
Call and left a message for my therapist needing to talk just for a few minutes about 2 weeks ago still waiting for a call
Response from the owner2 months ago
We appreciate you bringing this to our attention. We want to ensure all of our clients feel heard and supported. At your convenience, please give us a call at 507-289-2089 so we can address this directly.
Curtis
4 months ago on Google
1
Waiting to hear back on LinkedIn/ link for appts.....
Response from the owner5 days ago
Hi, Curtis. It looks like we didn t receive your submission on LinkedIn. To request an appointment, please feel free to give us a call at 507.289.2089 during business hours for immediate assistance, or you can fill out our Request an Appointment form here: https://www.zvhc.org/contact/.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Location

Accepted Insurance

Zumbro Valley Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Medica
South County Health Alliance
PreferredOne

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) provide one of the highest levels of care available in an outpatient setting and are designed for clients who require robust support. Many intensive outpatient rehabs offer personalized treatment plans and a variety of services, including individual, group, and family counseling, recovery-focused life skills training, holistic therapies, and medication assisted treatment (MAT). Clients typically receive between nine and 20 hours of care weekly.
12-step icon12-Step
12 step programs support long-term recovery through personal growth. Participants are expected to regularly attend 12 step meetings, which are free, anonymous, and accessible 365 days per year in most communities. They are also mentored by self-selected sponsors who help guide them through the steps of recovery, which are rooted in spiritual principles and designed to foster self-awareness, forgiveness, accountability, and acceptance. Religious affiliation is not required and specialized formats, including age and gender specific meetings, are available.
medically-assisted-detox iconMedically Assisted Detox
Withdrawal from alcohol and drugs can be uncomfortable - even dangerous - without the proper medical supervision. The safest way to remove addictive substances from your body is with a medically supervised detox where a team of on-site medical professionals can monitor your health and progress 24/7, then administer medications (like Suboxone or Vivitrol) if necessary to mitigate symptoms of withdrawal.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff

Tracy Lee, MBA

CEO

Allison Halloran

Director of Health Services

Ana Barnes

Director of Residential Treatment

Heather Geerts, MSW, LICSW

Director of Clinical Services

Contact Information

Phone icon (507) 289-2089
Building icon

343 Woodlake Drive SE
Rochester, MN 55904

Rehab in Cities Near Rochester

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Reviews of Zumbro Valley Health Center

3.91/5 (101 reviews)
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Reviews

5

Super friendly staff, they are very attentive with every situation. The program made me realized I was killing myself with addiction and now I have my own family and we are free of drugs

Reviewed on 2/26/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (100 reviews)
Ashley
4 weeks ago
5

Response from the ownerInvalid relative date format:
Thank you so much for this review, Ashley! We work hard to provide top quality and accessible mental health support for our community and appreciate this great rating.
Gail
1 month ago
1

just make sure u are very poor or an addict cuz if you're not they screw you over.

Response from the ownerInvalid relative date format:
We’re committed to treating all clients with respect and fairness. For any specific concerns or to discuss your experience, please contact us directly at 507-289-2089 so we can address them appropriately. Our offices close at 12 PM on Fridays but will reopen Monday morning at 7:30 AM.
Kavon Langr
2 months ago
1

Waited over 4 months just to be told I wasn’t in a waiting line. I was supposed to attend a zoom meeting which I wasn’t able to make. I tried to reschedule and the lady schedules her own appointments but anytime I called her I went to voicemail… left voicemails and never got any response back. Since I didn’t attend that meeting I guess I was never even in the waiting line. Very disappointing.

Response from the ownerInvalid relative date format:
Thank you for your feedback, Kavon. We understand your frustration and would appreciate the chance to discuss this further. At your convenience, please reach out to us at 507-289-2089. Our offices close at 12 PM on Fridays but will reopen Monday morning at 7:30 AM.
J S
2 months ago
1

Call and left a message for my therapist needing to talk just for a few minutes about 2 weeks ago still waiting for a call

Response from the ownerInvalid relative date format:
We appreciate you bringing this to our attention. We want to ensure all of our clients feel heard and supported. At your convenience, please give us a call at 507-289-2089 so we can address this directly.
Curtis
4 months ago
1

Waiting to hear back on LinkedIn/ link for appts.....

Response from the ownerInvalid relative date format:
Hi, Curtis. It looks like we didn’t receive your submission on LinkedIn. To request an appointment, please feel free to give us a call at 507.289.2089 during business hours for immediate assistance, or you can fill out our “Request an Appointment” form here: https://www.zvhc.org/contact/.
Gavin John
4 months ago
5

In reality ignore all the negative comments these people are mentally enslaved this place is really helpful and is in the process of helping me get mentally better and help with my addiction good place and staff 8/10 good place if you actually want help I mean yeah some of the detox staff are entitled but honestly if I worked their and had to deal with me I would understand just saying

Response from the ownerInvalid relative date format:
Thank you for sharing this review, Gavin. We’re really glad to hear that you’re finding support and progress in your journey.
Wolf
5 months ago
1

Staff was rode and unprofessional they have bed behavior with patients, and I was not feel safe.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your feedback. We are sorry to hear you did not feel safe or comfortable. If you are willing, we would appreciate the opportunity to hear more about your experience. At your convenience, please give us a call at 507-289-2089.
Kelly Reynolds
6 months ago
5

Response from the ownerInvalid relative date format:
Thank you for taking time to share this review, Kelly. We sincerely appreciate it!
Amanda Jeter
7 months ago
4

I love how they integrate all of your services together!!!

Response from the ownerInvalid relative date format:
Thank you for this positive review, Amanda. We appreciate your kind words!
J B
8 months ago
1

Being a client here for years, I’ve recommended a lot of people to ZV. I have said to hopeless friends and strangers alike, that this is the only good place I’ve been to, try it - before you give up. I will not be doing that anymore, and in fact, I will go out of my way to make sure people steer clear from ZV after the unnecessary harm they’ve caused me and others. It’s equally shameful as it is outrageous that they’ve taken this stance of meeting a quota and trying to get as many people in the door as they can. Millions of people need help, and making that accessible is absolutely necessary. But doing so at the cost of your current clients and therapists, is unethical and frankly repulsive. You aren’t serving anyone if you aren’t truly serving the clients you already have. You are actually failing, and causing so much needless suffering in the process. You aren’t only failing clients, you are failing your staff too. People are dying. Do better. You must.

Response from the ownerInvalid relative date format:
JB, we are sorry to see this review but greatly appreciate you taking the time to leave this feedback. It has always been our goal to provide the professional support our clients need to live a healthy and fulfilling life. That being said, we are always looking to for ways to continuously improve our services. If you are willing to share more about your experience and feedback, please give us a call at 507-289-2089.
Mark Alden
9 months ago
1

Response from the ownerInvalid relative date format:
We sincerely appreciate your feedback and would like to hear more about your experience, Mark. To help us better understand, please call us at (507) 289-2089 at your convenience.
Quinn Ferguson
11 months ago
1

Response from the ownerInvalid relative date format:
Quinn, we are sorry to see this review, but appreciate you taking the time to provide your feedback. If you are willing, we would like to hear about your experience. Please contact us at 507-289-2089 and ask for Marcie.
Overall Experience
Date Submitted
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