Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Aspire Indiana Health

17840 Cumberland Road Noblesville, IN 46060
Claim Profile
1
Top 10 Rehab In Noblesville
Aspire Indiana Health - Noblesville IN 46060

About Aspire Indiana Health

Aspire Indiana Health is an outpatient behavioral health provider in Noblesville, Indiana that offers addiction recovery services. You can their office call to set up an appointment and a licensed professional can help you create a personal plan that fits your recovery goals.

Staff members will closely monitor your progress and offer continual support. The treatment services offered at Aspire include co-occurring disorder treatment, medication-assisted treatment (MAT) and an extended outpatient program. You’ll also be able to receive assistance in group, individual and family therapy. The facility desires to see every patient reach their potential and live their best life.

Drug screenings will be performed at the facility periodically to make sure you’re staying on track with your recovery goals. If a drug screening comes back positive for substance use then staff members will figure out how to adjust the treatment plan for you to recover successfully.

This may mean moving you to a more intensive form of care if you require it. However, you don’t have to worry about losing access to the program. I like that no client will have their treatment ended for multiple positive tests as long as they’re seeking treatment and continuing to work toward sobriety.

The outpatient program will generally require meeting at the facility multiple hours a week and multiple days a week. You’ll participate in various group sessions to gain knowledge on tools such as coping skills and regulating emotions. It’s also a way for you to get support and receive insight from other peers on maintaining sobriety. In addition to receiving counseling at the facility, Aspire may recommend that you attend AA or NA meetings to help continue your success with recovery.

Latest Reviews

Tyler Stewart
3 months ago on Google
1
Frustrating Experience with Office Staff and Inability to Complete Basic TasksI m extremely disappointed with the level of service I ve received from the office staff at Aspire Indiana Health in Noblesville. My primary concern is their repeated failure to send clinical notes to another medical office, which, frankly, should be a basic and routine task in any healthcare setting.Despite multiple attempts on my part calls, voicemails, and messages through their patient portal the office staff has not been able to complete this simple request. It s concerning that they are unable to send clinical notes from one office to another, especially when it s a task that should be standard practice for any medical facility.What s even more frustrating is that after numerous follow-ups, I have not received any follow-up communication from the office to address the issue. They don t follow up with me to let me know if there s an issue or difficulty completing the task. The lack of communication and accountability is unacceptable, especially in the healthcare industry where timely and efficient handling of medical records is crucial.This ongoing issue is not only inconvenient but raises concerns about the office s ability to perform other basic, essential tasks. I hope that Aspire Indiana Health takes these concerns seriously and improves the level of service and communication from their Noblesville office.-------------------------------------------------------------------------------------------------------3/3/25 9:58amAs expected I got an automated reply with an e-mail and phone number. I sent my review to the e-mail supplied. I got a reply from a Spencer Johnson :Good morning Tyler,I first off want to thank you for reaching out to me and bringing this to my attention. I have reached out to my supervisor and the management of the location to follow up on this matter. Once I know more either myself or someone from the office will reach out to you. If anything else comes up please do not hesitate to contact me. Again thank you for contacting me and we will be looking into this.Thank you-------------------------------------------------------------------------------------------------------My reply to Spencer 11:58AM : Spencer,What is your direct number as the number in your signature (317-574-1254) is very unhelpful to get ahold of you.-------------------------------------------------------------------------------------------------------I also got a voicemail: Hi, this is Jennifer with aspire Indiana health. I am calling in regards to your message about your RY. I have sent it to you a few times by text an email. I'm not sure why you're not receiving it. The next step would be for you to come in and fill out a copy form or a paper form. If you could do so At your earliest convenience, that would be greatly appreciated If you have any questions you can Reach me at 31767 40480 again that is 317-674-0480 -------------------------------------------------------------------------------------------------------Hmm, just so the good people of the internet can see the competence level we are dealing with here at ASPIRE. Read what I sent.... "Despite multiple attempts on my part calls, voicemails, and messages through the portal I've made it clear that I spoke with someone on the phone. After several failed attempts to receive a simple text, I stayed on the line with the person who eventually sent me the link via text. I completed all the necessary steps while staying on the phone for guidance. This individual assured me they had the contact number for the location, and I even provided two additional numbers as alternatives.However, over the weekend, I learned that nothing was sent, and ASPIRE has no record of it. Jennifer, I ve already completed this form once. Why am I now being asked to come in to do this again?"
Response from the owner2 months ago
Hi Tyler, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.
Mariam Fadel
4 months ago on Google
3
People who come here are broken and need comfort but instead it looks like the staff are at war with patients and get annoyed at different individuals needs and requests. It s not supposed to be staff vs. the patient. It s supposed to be staff helping patients get better and patients appreciating this place. I do find certain staff members trying to assert their unwanted dominance over others. I ve had to tell a few to stop talking to me because they were very much obviously rude. I do not have to let somebody treat me like that. My advice is if you don t like humans please go work somewhere else.
Response from the owner4 days ago
Hi Mariam, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.
Amanda McKinney
4 months ago on Google
1
Edit!I didn't take my own advice and was referred here by my primary. It took one appointment for me to realize how messed up they are. It's been a couple of months since I saw them but they messed up my second appt. They were worse worth my family member but just find some where who wants to treat all your issues and not pick and choose. This place was really disappointing for me.Original:I have never before seen a place so utterly disorganized and unhelpful. If you have a loved one in need of someone to talk to do not call them. They are full of apologies and thats it. Every appointment they have set up for us they have messed up. If you do call do not schedule video appointments because they never send you a link and you are left on the phone for an hour with no rescheduling and no other appointments. Please if you or a loved one need someone, call anywhere but here. I do have to say I hope they treat their receptionist good because they cause her to have to deal with people, they don't show up for that part either. They keep telling me they are overwhelmed and have to many people. To make everything worse, they just sent a bill for $275 after they said someone from billing would talk to us about a sliding scale and the therapist Mary yes Mary has not made any of my son's appointments. We have never talked to anyone except intake. This place is a SCAM!
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
8.1 / 10

Location

Accepted Insurance

Aspire Indiana Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab provides intensive, round-the-clock care and is designed primarily for clients who have just completed detox, those in early recovery, and those at an increased risk of relapse. Inpatient treatment typically includes extensive psychotherapy that draws on various modalities like cognitive behavioral therapy (CBT) and motivational interviewing. Clients also learn the recovery-focused life skills needed to promote sustained recovery. Many inpatient drug rehabs also offer evidence-based holistic therapies like meditation, yoga, massage, and experiential therapy.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program have completed inpatient care and may also be preparing to exit formal outpatient care. Outpatient services are typically categorized as rehab aftercare, but these services often continue beyond the cessation of formal treatment. Rehab aftercare services are designed to promote life-long recovery through comprehensive, wraparound care, which may include medical, mental health, and social services. These programs are usually created in collaboration with the client's case manager and care team.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) can provide intensive rehab on a short-term basis. While PHP treatment typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance. The program duration can vary to meet your specific needs and require you to meet for a minimum of 20 hours a week for an average of 90 days. PHP Treatment services often include relapse prevention strategies, medication management, individual and group counseling, and other behavioral therapy interventions.
medically-assisted-detox iconMedically Assisted Detox
When removing addictive substances from your body under the care of licensed medical professionals, the process is called medically assisted detox. Once you've become physically dependent on substances like alcohol, opioids, or benzodiazepines, quitting can be uncomfortable or even dangerous. To minimize risks to your health and overall discomfort, a team of medical professionals monitors you 24/7 and provides medications if necessary (like Suboxone or methadone) to ease potential symptoms of withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

For long-term recovery from drug addiction, drug rehab in Indiana is often key. This treatment gives individuals who are struggling with a substance use disorder the tools to manage their disorder and achieve long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Feelings of withdrawal and intense cigarette cravings make quitting smoking difficult. Nicotine replacement therapy can double your chances of long term success. This therapy provides a small amount of nicotine, so you can slowly wean yourself off this addictive substance.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Antony Sheehan

President & CEO

Jim Skeel

Executive VP, Chief Transformation Officer

Alex Welty

Senior VP – Integrated Health Services

Dr. Michelle Baker

Senior Director, Quality

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

LegitScript has reviewed Aspire Indiana Health as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Indiana
License Number: 98000479A

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 852

Contact Information

Phone icon (317) 773-6864
Building icon

17840 Cumberland Road
Noblesville IN, 46060

Fact checked and written by:
Eric Owens
Edited by:
Courtney Myers, MS

Rehab in Cities Near Noblesville

Left arrow iconBack to IN

Reviews of Aspire Indiana Health

2.37/5 (89 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
23
4
4
3
2
2
3
1
54

Reviews

1

This place is a complete joke. They take your money and your time and give nothing in return, they don't care about anyone suffering and will not help you. Stay away from this place.

Reviewed on 2/21/2019
1

Did nothing to help me just kept setting appointments and filling out the same paperwork when I came in and charging my insurance again and again for nothing. Wasted 4 months waiting for appointment to open up and when I finally went they didn't really acknowledge my addicti ... Read More

Reviewed on 8/21/2017
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (87 reviews)
Christopher Lloyd
2 days ago
5

Jessy B
2 days ago
5

Every experience I have had at the Noblesville Aspire has been very pleasant, helpful, and positive. I have seen multiple providers for different services and I feel as if I have received quality care each and every time. I would recommend this location to my friends & family for a PCP, psychiatry, therapy, or groups.

tremendoustricia72
2 days ago
5

I see Dr. Olivia for primary care and absolutely love her. She takes the time to listen to my concerns and has helped me monitor my health better. Dr. Olivia helped me resolve an issue I've been having for 20 years and no other doctor knew how to treat! I now have relief from that issue and it's greatly improved my quality of life.

Response from the ownerInvalid relative date format:
Thank you so much for your positive feedback! It makes us incredibly happy to know that you got the help you needed. We'll continue working hard to provide patients with an excellent experience.<br>
Rashia Paul
3 weeks ago
5

I love my doctor : Olivia Smith! She takes interest in small talk genuinely cares. I never feel rushed always a smile on her face makes me wish that she wasn't my doctor and could be my friend lol

Response from the ownerInvalid relative date format:
Thank you so much for your positive feedback! It makes us incredibly happy to know that you got the help you needed. We'll continue working hard to provide patients with an excellent experience.<br>
Tyler Stewart
3 months ago
1

Frustrating Experience with Office Staff and Inability to Complete Basic Tasks I’m extremely disappointed with the level of service I’ve received from the office staff at Aspire Indiana Health in Noblesville. My primary concern is their repeated failure to send clinical notes to another medical office, which, frankly, should be a basic and routine task in any healthcare setting. Despite multiple attempts on my part—calls, voicemails, and messages through their patient portal—the office staff has not been able to complete this simple request. It’s concerning that they are unable to send clinical notes from one office to another, especially when it’s a task that should be standard practice for any medical facility. What’s even more frustrating is that after numerous follow-ups, I have not received any follow-up communication from the office to address the issue. They don’t follow up with me to let me know if there’s an issue or difficulty completing the task. The lack of communication and accountability is unacceptable, especially in the healthcare industry where timely and efficient handling of medical records is crucial. This ongoing issue is not only inconvenient but raises concerns about the office’s ability to perform other basic, essential tasks. I hope that Aspire Indiana Health takes these concerns seriously and improves the level of service and communication from their Noblesville office. ------------------------------------------------------------------------------------------------------- 3/3/25 9:58am As expected I got an automated reply with an e-mail and phone number. I sent my review to the e-mail supplied. I got a reply from a Spencer Johnson : Good morning Tyler, I first off want to thank you for reaching out to me and bringing this to my attention. I have reached out to my supervisor and the management of the location to follow up on this matter. Once I know more either myself or someone from the office will reach out to you. If anything else comes up please do not hesitate to contact me. Again thank you for contacting me and we will be looking into this. Thank you ------------------------------------------------------------------------------------------------------- My reply to Spencer 11:58AM : Spencer, What is your direct number as the number in your signature (317-574-1254) is very unhelpful to get ahold of you. ------------------------------------------------------------------------------------------------------- I also got a voicemail: Hi, this is Jennifer with aspire Indiana health. I am calling in regards to your message about your RY. I have sent it to you a few times by text an email. I'm not sure why you're not receiving it. The next step would be for you to come in and fill out a copy form or a paper form. If you could do so At your earliest convenience, that would be greatly appreciated If you have any questions you can Reach me at 31767 40480 again that is 317-674-0480…” ------------------------------------------------------------------------------------------------------- Hmm, just so the good people of the internet can see the competence level we are dealing with here at ASPIRE. Read what I sent.... "Despite multiple attempts on my part—calls, voicemails, and messages through the portal—I've made it clear that I spoke with someone on the phone. After several failed attempts to receive a simple text, I stayed on the line with the person who eventually sent me the link via text. I completed all the necessary steps while staying on the phone for guidance. This individual assured me they had the contact number for the location, and I even provided two additional numbers as alternatives. However, over the weekend, I learned that nothing was sent, and ASPIRE has no record of it. Jennifer, I’ve already completed this form once. Why am I now being asked to come in to do this again?"

Response from the ownerInvalid relative date format:
Hi Tyler, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.<br>
Mariam Fadel
4 months ago
3

People who come here are broken and need comfort… but instead it looks like the staff are at war with patients and get annoyed at different individuals needs and requests. It’s not supposed to be staff vs. the patient. It’s supposed to be staff helping patients get better and patients appreciating this place. I do find certain staff members trying to assert their unwanted dominance over others. I’ve had to tell a few to stop talking to me because they were very much obviously rude. I do not have to let somebody treat me like that. My advice is if you don’t like humans please go work somewhere else.

Response from the ownerInvalid relative date format:
Hi Mariam, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.<br><br><br>
Amanda McKinney
4 months ago
1

Edit! I didn't take my own advice and was referred here by my primary. It took one appointment for me to realize how messed up they are. It's been a couple of months since I saw them but they messed up my second appt. They were worse worth my family member but just find some where who wants to treat all your issues and not pick and choose. This place was really disappointing for me. Original: I have never before seen a place so utterly disorganized and unhelpful. If you have a loved one in need of someone to talk to do not call them. They are full of apologies and thats it. Every appointment they have set up for us they have messed up. If you do call do not schedule video appointments because they never send you a link and you are left on the phone for an hour with no rescheduling and no other appointments. Please if you or a loved one need someone, call anywhere but here. I do have to say I hope they treat their receptionist good because they cause her to have to deal with people, they don't show up for that part either. They keep telling me they are overwhelmed and have to many people. To make everything worse, they just sent a bill for $275 after they said someone from billing would talk to us about a sliding scale and the therapist Mary yes Mary has not made any of my son's appointments. We have never talked to anyone except intake. This place is a SCAM!

Melisa Crooker
4 months ago
1

Some of the receptionists here are completely unprofessional and have a bad attitude. This has been a consistent problem with one in particular. She is very rude over and over again. I've tried to ignore this horribly unprofessional attitude but this issue has remained consistently the same. It seems she must have personal problems at home whatever the case, she should leave her problems at home and learn to be a professional "nice" receptionist or find a new career. No one deserves to go to a clinic to be treated poorly or less then.

Response from the ownerInvalid relative date format:
Hi Melisa, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.<br><br><br><br><br>
Grace Amich
4 months ago
1

Staff is rude. I was referred from an impatient facility and aspire didn't even know I was coming when I had an appointment. The front desk person was rude and unprofessional. Took over an hour for me to get "pre evaluated" and then I had to wait again after that. They don't care about your time, they will help you when they feel like it. I had an appointment at 8:30 and they said we might be able to get you out of here by 12. Safe to say I left and will not be coming back.

Response from the ownerInvalid relative date format:
Hi Grace, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.<br><br><br>
Michael Leide
4 months ago
1

I have a longer review coming, but felt compelled to get something up immediately about this place. I've been a patient there since I moved to Indiana, about three and half years. Since then, I have been shuffled from provider to provider, receiving proper care from only one of them. Putting individual provider care aside, I will review them each individually, the organization itself is dangerous to mental health patients. Lots of the front-end staff are caring, compassionate and helpful, as are many of the nurses. The providers, however, are another story, as is the administration and general organization. After my first, and best, provider left the company (presumably due to the severe incompetence within), I was left in limbo for nearly a year. I received just 3 appointments over that time, each with a different provider. I had to resort to asking my primary care physician for my psychiatric meds. When I finally settled with a semi-permanent provider, well, it didn't last long, as she was one of the worst nurses I've ever encountered in my 40 years of mental health treatment. After an attempt to get reassigned, it was clear that this place is not interested in helping people, but rather several key professionals are more interested in exerting their power over individuals they feel morally and societally superior to. If you suffer from any sort of mental health condition, from temporary to mild to severe to life threatening, do not come here for treatment. In the end, they have exacerbate my condition, heavily disrupted my life, and made each of my symptoms worse. I feel like I'm lucky to have survived treatment here, and I would not want to see anyone else suffer as I have.

Response from the ownerInvalid relative date format:
Hi Michael, We're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.<br>
Geoff Neibert
6 months ago
1

I went in to pick up meds for my grandmother, walked up to the front desk and waited almost 5 minutes for the neck tattooed woman to ask what I needed with a mouthful of food, said she had no idea but she would go talk to the doctor but she didn't, while I sat and waited a person comes in to take a parole required drug test and that woman was as polite and professional as could be. The amount of racism in professional businesses like aspire is disgusting

Response from the ownerInvalid relative date format:
Hi Geoff, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.<br><br><br>
Mary Creese
7 months ago
1

I would have rated aspire a NEGATIVE 10 however, that's not an option. 1 can't ever get anliv person on the phone 2 impolite employees 3 the left side doesn't tell the right side what it is doing 4 gross misinformation on prescription drugs interactions, how they work, and their side effects. 5 medication given out for a problem one doesn't have 6 medication not given out for what one does have 7 lies 8 incompetance 9 not trying to help the patients when there are two issues going on. I want to speak to the director or CEO or president........whomever is in charge of the aspire on Cumberland Rd in Noblesville. A request that will surely be denied and chalked up as a looney.

Response from the ownerInvalid relative date format:
Hi M LC, we're very sorry about your experience. We'll bring it to the attention of our senior leadership for review and action. In the meantime, if you like to speak to someone please reach out to our Patient Experience Team at 317-606-3705 or email at patientexperience@aspireindiana.org.<br><br><br>
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Aspire Indiana Health

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Southwestern Behavioral Healthcare – Dennis N. Moran Center
Evansville, IN (812) 476-5437

Southwestern Behavioral Healthcare – Dennis N. Moran Center

Southwestern Behavioral Healthcare - Dennis N. Moran Center offers outpatien... read more.
Porter Starke Services
Valparaiso, IN (219) 531-3500

Porter Starke Services

Porter Starke Services offers a full continuum of care for adults, families,... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline