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Calo Programs

130 Calo Lane Lake Ozark, MO 65049
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The facilities at Calo Programs in Lake Ozark, MO 1

About Calo Programs

Calo Programs, located in Lake Ozark, Missouri is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery. Specialty rehab programs at Calo Programs include age-appropriate treatment for teens addressing adolescent-specific issues. Patients at Calo Programs will find the private rooms that give personal space for reflection and undisturbed rest during treatment. For recreation, patients can stay active and relieve stress with the basketball court, unwind in the rec room after a lengthy day of therapy, or express themselves creatively with art activities. Calo Programs has received accreditations from The Joint Commission.

Latest Reviews

Dymetria Mitchell
2 weeks ago on Google
5
Trust the process!! YOU WILL SEE RESULTS Calo is has a supportive team that is like family.
MaKayla Crumedy
2 weeks ago on Google
1
Be cautious of the workers. They are very disgusting via social media. When an individual is “adult” enough to mock a woman and constantly call them a man and label themselves a Christian…there is a bigger issue.
Tuesday
3 weeks ago on Google
1
Extreme(and i mean worst of the worst) medical neglect and malpractice. Malnourishment, Gaslighting, Manipulation. This place isolates the kids from their parents. One 15 minute phone call a week with one parent/guardian or approved contact a week. The normal floor staff would be the ones who listened to our calls. Staff would gossip about students with both staff and other kids. Letters that are monitored and read by therapists between approved contacts. Letters describing the environment and abuse are thrown away. If you talk about it on the phone the staff will hang up the call. In person visits are hard to get at first and also expensive and they make you earn them. Any behavior seen as negative will be used against you to convince your parents you aren’t ready to see them or come home. Your therapist and any other staff have no actual obligation to talk to you at any point. Meaning that they can just choose if you get therapy or not. The canine program is good but unfair. Bullying and harassment from other kids is encouraged by staff who sometimes even join in. The whole place is just a cesspool of sabotage and drama. Nothing about it is therapeutic. Your dog will be taken away for the smallest thing and you will constantly be threatened with that. The cameras only log up to one week and then delete so evidence is hard to obtain. Staff will put your child in “assists” that they are not properly trained for that can and will cause physical injury. Students who have severe medical issues will not be taken care of, Broken bones, sprains, infections, illnesses and seizures or any other problems are ignored and students are forced to “follow the program”. If that expectation is not met, even if it’s impossible, you are moved to the “safety team” as a punishment. In said team they take away 90% of your belongings and you get to sit in a room doing nothing all day everyday until they decide you’re “fit for the community again”(a real term used to describe what state i was in once) In any part of calo emergency situations are not handled in a safe way. They are constantly understaffed and have LESS than the legal ratio of staff per amount of students at almost all times. When fights or other emergencies arise staff are unprepared and help is unavailable or extremely late. Many times staff had to work double shifts(a full 24 hours, normal shifts are 6 to 6) because others couldn't return as they were injured and IN THE HOSPITAL or couldn't take it anymore. From what i know floor staff are not required to have any formal education or training in behavioral health prior to working at Calo. You have to be 21 for liability and pass a small background check as far as i know. CPR and first aid training is not a requirement either unless you’re in nursing. I’ve seen kids fall off of bunkbeds having seizures, kids forced to walk on sprained knees or ankles for months, broken bones ignored, kids being hidden from everyone until staff-made bruises had healed, people passing out from forced physical activity, staff allowing kids to destroy others belongings, staff allowing kids to hurt themselves. Therapists brainwash parents into believing that their kids “will say and do anything to get you to believe them”. Everywhere Ive seen it, it says the average stay here is 12-18 months, most students stay the max if not longer. Bottom line, do not send your child here.
Response from the owner1 week ago
We are very sorry to hear about your describe experience; something unacceptable under Calo's standards.

Our therapists and staff are dedicated to providing healing, nurturing care for that helps young people overcome mental health challenges and create lives filled with joy.

We appreciate you for taking the time to voice your struggles and concerns. Calo is committed to increasing awareness and lowering the stigma surrounding mental health; and is focused on creating access to high-quality, evidence-based care. We have set out on a big goal to reverse our nation’s youth mental health crisis. We invite you to reach out to our Executive Director, Nicole Fuglsang, at nicole@caloprograms.com to discuss any issues or concerns further.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Accepted Insurance

Calo Programs works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Peer support within a group therapy session in Missouri allows you to interact with your peers who are also struggling with drug addiction. You can share your stories and learn how to express your emotions openly in a non judgmental setting. These strategies help to reduce your feelings of isolation which are often associated with addiction.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy helps you overcome addiction by engaging in activities that promote physical fitness and mental health. These activities can include team sports, art, and outdoor adventures, Each of which helps reduce your stress level, improves mood, and develops new hobbies. These are crucial to support your long term journey to sobriety.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Nicole Fuglsang, MA, LPC, NCC

CEO

Dr. Jyostna Nair, MD

Psychiatric Services Director/Medical Director

Chris Austin, MA, LPC, NCC

Executive Clinical Director

Christine "Kristy" Floyd

Regional Human Resources Manager

Ryan Neal, Ed.D

Teen Boys & Preteen Executive Director

Krista Collins, M.A.

Teen Girls Executive Director

Lari Cannon, MA, MS.Ed

Transition Home Program Director

Joshua Kelley

Executive Residential Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

130 Calo Lane
Lake Ozark, MO 65049

Rehab in Cities Near Lake Ozark

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Reviews of Calo Programs

3.88/5 (129 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
91
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30

Reviews

1
An unsafe and harmful center.

First, you must understand the location is Missouri. The staff that will be with your child 80% of the time is minimally trained. Will cause more emotional harm to your child. As stated by many of these reviews, will cause traumatic relational trauma to children who spend ti ... Read More

H. B.
Reviewed on 8/3/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (128 reviews)
Dymetria Mitchell
2 weeks ago
5

Trust the process!! YOU WILL SEE RESULTS Calo is has a supportive team that is like family.

Mr. E
2 weeks ago
1

MaKayla Crumedy
2 weeks ago
1

Be cautious of the workers. They are very disgusting via social media. When an individual is “adult” enough to mock a woman and constantly call them a man and label themselves a Christian…there is a bigger issue.

Tuesday
3 weeks ago
1

Extreme(and i mean worst of the worst) medical neglect and malpractice. Malnourishment, Gaslighting, Manipulation. This place isolates the kids from their parents. One 15 minute phone call a week with one parent/guardian or approved contact a week. The normal floor staff would be the ones who listened to our calls. Staff would gossip about students with both staff and other kids. Letters that are monitored and read by therapists between approved contacts. Letters describing the environment and abuse are thrown away. If you talk about it on the phone the staff will hang up the call. In person visits are hard to get at first and also expensive and they make you earn them. Any behavior seen as negative will be used against you to convince your parents you aren’t ready to see them or come home. Your therapist and any other staff have no actual obligation to talk to you at any point. Meaning that they can just choose if you get therapy or not. The canine program is good but unfair. Bullying and harassment from other kids is encouraged by staff who sometimes even join in. The whole place is just a cesspool of sabotage and drama. Nothing about it is therapeutic. Your dog will be taken away for the smallest thing and you will constantly be threatened with that. The cameras only log up to one week and then delete so evidence is hard to obtain. Staff will put your child in “assists” that they are not properly trained for that can and will cause physical injury. Students who have severe medical issues will not be taken care of, Broken bones, sprains, infections, illnesses and seizures or any other problems are ignored and students are forced to “follow the program”. If that expectation is not met, even if it’s impossible, you are moved to the “safety team” as a punishment. In said team they take away 90% of your belongings and you get to sit in a room doing nothing all day everyday until they decide you’re “fit for the community again”(a real term used to describe what state i was in once) In any part of calo emergency situations are not handled in a safe way. They are constantly understaffed and have LESS than the legal ratio of staff per amount of students at almost all times. When fights or other emergencies arise staff are unprepared and help is unavailable or extremely late. Many times staff had to work double shifts(a full 24 hours, normal shifts are 6 to 6) because others couldn't return as they were injured and IN THE HOSPITAL or couldn't take it anymore. From what i know floor staff are not required to have any formal education or training in behavioral health prior to working at Calo. You have to be 21 for liability and pass a small background check as far as i know. CPR and first aid training is not a requirement either unless you’re in nursing. I’ve seen kids fall off of bunkbeds having seizures, kids forced to walk on sprained knees or ankles for months, broken bones ignored, kids being hidden from everyone until staff-made bruises had healed, people passing out from forced physical activity, staff allowing kids to destroy others belongings, staff allowing kids to hurt themselves. Therapists brainwash parents into believing that their kids “will say and do anything to get you to believe them”. Everywhere Ive seen it, it says the average stay here is 12-18 months, most students stay the max if not longer. Bottom line, do not send your child here.

Response from the owner
We are very sorry to hear about your describe experience; something unacceptable under Calo's standards.

Our therapists and staff are dedicated to providing healing, nurturing care for that helps young people overcome mental health challenges and create lives filled with joy.

We appreciate you for taking the time to voice your struggles and concerns. Calo is committed to increasing awareness and lowering the stigma surrounding mental health; and is focused on creating access to high-quality, evidence-based care. We have set out on a big goal to reverse our nation’s youth mental health crisis. We invite you to reach out to our Executive Director, Nicole Fuglsang, at nicole@caloprograms.com to discuss any issues or concerns further.
bri pendergrass
4 weeks ago
5

Brianna Pendergrass Calo is A very good place and I would have to say it has changed my life for the better and I want to say that everyone should give Calo a chance because even all the bad things that I've done here I'm glad to say that these people have forever changed me and my family for the better I would love to give a shout out to all the team leads like Lexy, Christy, Tucker and Bestsy. CASA has most definitely changed me as a person and the 2 therapists that will always and forever be on my mind is Michelle and Debby they have showed me how anyone can work on trauma if they have the right person don't get me wrong they have there ups and there downs but I wouldn't trade that in for anything and for all the Calo staff that have made my life better I want to say thank you and to the AT thanks for making me do things even if I didn't want to and now to the GTH thanks for giving me the opportunity to grow even if I couldn't stay for long Connie and Cori have made my life better and I wouldn't have it any other way and there canine therapy does help I just want everyone to give Calo an chance cause it does change lives even if I've been there since December 13th 2021 to may 19th 2025 calo will forever be the best and the nicest place I've ever been too me and my parents thank everyone who has helped on this very long journey we couldn't have done this without calo Debby and Michelle so once again please give calo a chance cause I did and It changed me and to be honesty if Calo weren't around I don't think I would Even Ryan has changed my life I love everyone there and I don't know what I would do with calo so thanks for never giving up on me and helping me get through my hard times I live by casa everyday and I will never stop thinking about the people who changed my life me and my family cant thank you guys enough my life is so much better because of you guys and again Michelle pope and Debby Black you saved my life and I don't even know how to thank you for that thank you for encouraging me to do the right thing even when I didn't want too you alla know how to put a smile on my face and you all know how to cheer me up when I was having a bad day I wouldn't have it any other way thanks for saving my life

Alexis McClintock
2 months ago
1

Don’t you send your kid here. It’s really bad.

Response from the owner
Thank you for sharing your feedback. We take all concerns seriously and are committed to providing quality care. Our mission is to help every family we serve find real, lasting healing. That is why Embark programs are state-licensed, Joint Commission-accredited, and backed by outcome data we track for up to two years. Due to privacy regulations, we cannot discuss experiences here, but we welcome private conversations—just email our quality assurance team at caloqualityofcare@ca-lo.com. You deserve peace of mind, and we are here to help you find it.
Josh Gardner
2 months ago
5

Calo is one of the most professional, thoughtful, and cutting-edge trauma treatment facilities in the country. Treatment is never easy and they do it better than almost anybody else available in the country. Truly a leader in the space.

Response from the owner
Thank you for taking the time to share your kind words. We are grateful for the opportunity to support individuals and families on their journey to healing.
Angel
3 months ago
1

tuesday's review of calo sums it up pretty well. the place is not equipped to deal with anybody who has childhood trauma, especially severe and prolonged trauma like i have. i still have nightmares about calo, having left in august of 2023. im lucky and grateful that i got out of there when i did- it set me back years in my treatment and only further einforced my relational trauma thought patterns and behaviors that were negatively impacting my life. it is IMPOSSIBLE to form a healthy relationship with any of the kids there. any healthy relationship you have with a staff, could easily be ripped away from you in an instant, due to extremely high staff turnover. do not send your kid here. do not fall for their lies. they dont even show ANY photos of the two girls teamhomes (that have the Irises, Azaleas, Tiger Lillies, and Jasmines teams) on their pages, and what photos they do have are not reflective of what the actual team homes look like. they are made to look nice and clean in the photos but the buildings were EXTREMELY dirty and disgusting, ESPECIALLY the bathrooms in the academic center. im sure they'll respond to this post like every other, "sorry for your negative experience!" as if they dont further abuse and traumatize kids whose parents and "support systems" have already failed them. so please calo, dont bother replying with your bs, i know youre not sorry for the abuse and trauma i endured at your program. also- i still have pain in my left hand from when i had a boxers fracture at calo (which they took a MONTH. to get me treatment for. and by that point nothing could be done to fix it.)

Response from the owner
Angel,
We are truly sorry for the negative experience you had at our facility. Your feedback is important to us, and we take it seriously. If you wish to discuss this further, please reach out to us directly, 573-745-5426.
Brianna Pendergrass
3 months ago
5

Calo is A very good place and I would have to say it has changed my life for the better and I want to say that everyone should give Calo a chance because even all the bad things that I've done here I'm glad to say that these people have forever changed me and my family for the better I would love to give a shout out to all the team leads like Lexy, Christy, Tucker and Bestsy. CASA has most definitely changed me as a person and the 2 therapists that will always and forever be on my mind is Michelle and Debby they have showed me how anyone can work on trauma if they have the right person don't get me wrong they have there ups and there downs but I wouldn't trade that in for anything and for all the Calo staff that have made my life better I want to say thank you and to the AT thanks for making me do things even if I didn't want to and now to the GTH thanks for giving me the opportunity to grow even if I couldn't stay for long Connie and Cori have made my life better and I wouldn't have it any other way and there canine therapy does help I just want everyone to give Calo an chance cause it does change lives even if I've been there since December 13th 2021 to may 19th 2025 calo will forever be the best and the nicest place I've ever been too me and my parents thank everyone who has helped on this very long journey we couldn't have done this without calo Debby and Michelle so once again please give calo a chance cause I did and It changed me

Response from the owner
Brianna,
Thank you so much for your kind words! We are thrilled to hear about the positive impact Calo has had on you and your family. We truly appreciate the shoutout to our team leads Lexy, Christy, Tucker, Betsy, therapists Michelle, Debby, and the rest of our staff. Your success story is inspiring, and we are grateful to have been a part of your journey. Thank you for trusting us and for recommending Calo to others!
dalaysha west
4 months ago
1

Response from the owner
Dalaysha, We're sorry to hear about your experience, something unacceptable under our standards of care. Your feedback is important to us, and we would like the opportunity to make it right. Please reach out to our executive director, Nicole, at nicole@caloprograms.com, so we can address your concerns and improve our services.
Rachelle Kiesel
4 months ago
1

Response from the owner
Rachelle, We're sorry to hear about your experience. Please reach out to our team at (573) 745-5253 so we can address your concerns and make things right for you.
RealMoedizzle
4 months ago
1

ts pmo icl

Response from the owner
We are sorry to hear about your experience. Please reach out to us directly so we can address your concerns and make things right; (573) 745-5253.
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