Calo Programs

Therapists are nice and welcoming, most of the staff are good but they use holds when not necessary

Terrible place, don't send your kids here if you want them to actually be safe. Staff are undertrained and overworked, kids get hurt and sneak things in all the time. The staff do their best, and some genuinely care, but others clearly don't. The staff that care or are any good at their jobs are overworked and left alone with more kids than they can reasonably watch, and management is only concerned with their bottom line. The foundation for a decent treatment center is there, and if they could get a management team that was any good, it could be decent. As is, it's horribly unsafe.

Extreme(and i mean worst of the worst) medical neglect and malpractice. Malnourishment, Gaslighting, Manipulation. This place isolates the kids from their parents. One 15 minute phone call a week with one parent/guardian or approved contact a week. The normal floor staff would be the ones who listened to our calls. Staff would gossip about students with both staff and other kids. Letters that are monitored and read by therapists between approved contacts. Letters describing the environment and abuse are thrown away. If you talk about it on the phone the staff will hang up the call. In person visits are hard to get at first and also expensive and they make you earn them. Any behavior seen as negative will be used against you to convince your parents you aren t ready to see them or come home. Your therapist and any other staff have no actual obligation to talk to you at any point. Meaning that they can just choose if you get therapy or not. The canine program is good but unfair. Bullying and harassment from other kids is encouraged by staff who sometimes even join in. The whole place is just a cesspool of sabotage and drama. Nothing about it is therapeutic. Your dog will be taken away for the smallest thing and you will constantly be threatened with that. The cameras only log up to one week and then delete so evidence is hard to obtain. Staff will put your child in assists that they are not properly trained for that can and will cause physical injury. Students who have severe medical issues will not be taken care of, Broken bones, sprains, infections, illnesses and seizures or any other problems are ignored and students are forced to follow the program . If that expectation is not met, even if it s impossible, you are moved to the safety team as a punishment. In said team they take away 90% of your belongings and you get to sit in a room doing nothing all day everyday until they decide you re fit for the community again (a real term used to describe what state i was in once) In any part of calo emergency situations are not handled in a safe way. They are constantly understaffed and have LESS than the legal ratio of staff per amount of students at almost all times. When fights or other emergencies arise staff are unprepared and help is unavailable or extremely late. Many times staff had to work double shifts(a full 24 hours, normal shifts are 6 to 6) because others couldn't return as they were injured and IN THE HOSPITAL or couldn't take it anymore. From what i know floor staff are not required to have any formal education or training in behavioral health prior to working at Calo. You have to be 21 for liability and pass a small background check as far as i know. CPR and first aid training is not a requirement either unless you re in nursing. I ve seen kids fall off of bunkbeds having seizures, kids forced to walk on sprained knees or ankles for months, broken bones ignored, kids being hidden from everyone until staff-made bruises had healed, people passing out from forced physical activity, staff allowing kids to destroy others belongings, staff allowing kids to hurt themselves. Therapists brainwash parents into believing that their kids will say and do anything to get you to believe them . Everywhere Ive seen it, it says the average stay here is 12-18 months, most students stay the max if not longer.Bottom line, do not send your child here.