Canyon Ridge Hospital Rehab in Chino, CA | Get Costs, Reviews, Insurance Info

About Canyon Ridge Hospital

Canyon Ridge’s acute inpatient program is for you if you need a stable, hospital setting. Your treatment plan will be built around your specific needs. Another option is partial hospitalization. This gives you structure and a high number of treatment hours a week but allows you to live at home. This program is meant to be short-term.

Their intensive outpatient program is a step down from partial hospitalization. This program is managed by a licensed chemical dependency counselor. The generations program is specifically designed for older adults.

If you aren’t sure if treatment is right for you, you can call to schedule a no-cost assessment. They also accept private health insurance including Aetna, Blue Cross/Blue Shield, Blue Shield MHSA, Champus/Triwest, Cigna, HMC Healthworks, Holman Group and others.

Facility Overview

157

Number of Available Beds

Latest Reviews

Irene Arias

1 week ago on Google

I have grown here at CRH with various coping skills and with the support of my colleagues. The pain of my Father passing away I think will never go away; but I am glad I have a safe place to call my healing Journey 💚

No Brainer

2 weeks ago on Google

This place was heck on earth to stay at. I was put on a 72 hour hold because of my mental illness, and NO ONE told me. I was not properly medicated and I was put in unit 5. I asked a nurse why they did not have proper group therapy for the seniors in unit 5 (keep in mind I’m a young adult who somehow got stuck there), and they no joke told me that seniors don’t have the “mental capacity” to do group therapy. Additionally, multiple phone lines were down, and would not let patients call. Some staff were nice and sweet, but others could not give two cares. I noticed how nurses were nicer to me compared to the seniors that I was with. This really made me mad. I’m glad to say that I am out of here, and heed my warning when I say this hospital is by far the worst place you can send anyone to. It’s incredibly disorganized, there’s too much overflow of patients, and too much staff could not care less about the wellbeing of patients. Including patients who are older, have schizophrenic traits, patients with strict diets, and patients with seizures with auras. DO NOT COME HERE.

Response from the owner1 week ago

Thank you for your review and for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.canyonridgehospital.com/contact-us/. We hope to hear from you soon.

Eddie Olivas

2 weeks ago on Google

Great place to learn about coping skills. Food is from cans, but it tastes really good. The Doctors, Therapists, and nurses are very friendly and fun. You get transportation to and from your home. The people you meet will help you overcome whatever you got going on. Whether it be Schizophrenia, addictions or Depression. I'm glad I found Canyon Ridge Hospital. It's been nice! You definitely won't regret it.

Response from the owner1 week ago

Your feedback is important to us and we really appreciate you taking the time to share it with us. Thank you for the kind words and we hope you are doing well. Take care!

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

6.6 / 10

Gallery

The facilities at Canyon Ridge Hospital in Chino, CA 1

Accepted Insurance

Canyon Ridge Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Managed Health Network (MHN)

TriWest

HMC HealthWorks

IEHP

Medi-Cal

Holman Group

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive outpatient programs (IOP) support a client's sustained sobriety as they exit detox or step down from an inpatient program. IOPs are also designed for clients who are at an elevated risk of relapse. Intensive outpatient treatment typically requires clients to engage in a minimum of nine hours of therapy per week, but clients may receive up to 20 therapeutic hours weekly. IOP treatment modalities often combine psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).

Partial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy is a structured approach used by therapists to help you heal from a past traumatic event. Your therapist works with you to identify the traumatic memory and process the information so you experience emotional healing and a sense of safety and stability.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Substances can prevent the absorption of nutrients and cause damage to your body's systems. Nutrition therapy in California addresses the deficiencies in vitamins and minerals that are caused by substance abuse.

Recreational therapy is included in alcohol and drug addiction treatment to focus on engaging you in healthy activities that reduce your cravings and improve your overall health and well being. When you participate in group sports, art, or nature walks, you develop new interests and find a meaningful way to spend your time and reduce your cravings.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

Residential Setting
Private Rooms
Gardens

Staff & Accreditations

Staff

Stephanie Bernier, LSW

CEO

George Wilcox

Director, Plant Operations

Alan Alarid

Director, Business Development

Esmeralda Garcia

Director, Business Office

Burton Dennis

Director, Information Systems

Jacqueline Perez, MSW

Case Manager

Shawn Clark

Director of Business Development

Elazar Tehrani, Psy.D

Intake Specialist

Andrea Montes

Utilization Manager

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(909) 590-3700

Website

5353 G Street
Chino, CA 91710

Get Help Now - 626-556-9383

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Reviews of Canyon Ridge Hospital

2.5/5 (604 reviews)

186

343

Google Reviews

2.5 (604 reviews)

1 week ago

2 weeks ago

Response from the owner

Peggy Clelland

No stars. RUN FROM THIS PLACE. All the reviews are true. It is the worst. Nurses don't care; ignore patients, family members. My daughter lasted 24 hours then called me crying and begging to get her out. It was a fight to do that. I found out through our insurance that she was on a 72 hour hold because this place wouldn't tell us anything. They literally said we can't let her leave (even though she is an adult on a voluntary hold). They lie. And they give NO CARE while the patient is there. It was a nightmare. Got her out and immediately took her to Loma Linda. Got great care there and met nurses that said they used to work at CR and couldn't believe it was still open. DO NOT let them take your loved one here.

We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.canyonridgehospital.com/contact-us/. Thank you for reaching out.

Shalom Yesha

3 weeks ago

Group synergy is a plus. Good friendship between patients and staff members, too. But patients lose their belongings quite many times, and they do not document all of the patients' belongings. People have to deal with long waiting period of investigation. Otherwise, they are the most caring place among all other mental hospitals, and they feed patients well. Outpatient programs are bomb. Strong companionship and timely schedules, and a pizza party and icecream treats for Saturday class attendants. It's a warm, caring, and good place.

Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://canyonridgehospital.com/contact-us/. We hope to hear from you soon.

Kyle Jeng

The staff here are wonderful—kind, supportive, and genuinely invested in helping people heal. I attended group therapy five times a week and found it incredibly valuable, both for the meaningful connections I made and for my own healing process. The only challenge I experienced was that it took some effort to get in touch with my assigned psychiatrist.

Jose Luis Maldonado mendoza

Me siento muy contento, con la atención, a mi hijo Recién ingresado a cayon Ridge hospital, esta mañana resivi la primera llamada telefónica, de un enfermero de nombre Richard, para solicitar permiso para darle una medicación, mi hijo, me siento seguro con la atención a mi hijo en esta clínica, psiquiátrica, confío en jehova Dios y en el personal, profesional y certificado de este hospital, en poder seguir depositando mi confianza en el personal de enfermeros, y médicos, les Reitero mi mas sincero agradecimiento por su trabajo, muchas gracias 🤗🫱🫲🙏🙌.

Gracias por tomarse el tiempo para dejarnos comentarios tan positivos. Valoramos mucho sus amables palabras y nos aseguraremos de compartirlas con nuestro equipo. ¡Gracias de nuevo y que tenga un buen día!

Michael Carter

it’s your favorite 28 day patient the hospital is very great especially the staff they’re very helpful and respectful. Especially kiana thomas she’s very funny and helpful just don’t get on her bad side 😂😂 and elsa the manager that’s TIA right there’s she’s lowkey a gangsta 😂. Overall the facility is relaxing and comforting you’ll like it.

Thank you for your kind words! Shout-outs like this are so meaningful to our team and we will be sure to pass your comments along. Thank you again and take care!

Ant Edwards

They treat their patients like dogs. A family member of mine stayed here and they did not give him any treatment, made no progress with getting him help, they withhold information from their patients, and you have to bug them 50 times to get any help from them.

Thank you for taking the time to reach out to us with your concerns. We take your comments very seriously and would like to learn more about your loved one’s concerns. Due to federal patient privacy laws, we can only discuss care with a patient or guardian; however, we encourage your loved one to reach out to us directly by visiting http://www.canyonridgehospital.com/contact-us/. Again, thank you.

Jorge Melgar

1 month ago

Thomas Cruz

I am a US Army Veteran. I just Discharged from Unit 3, this Place is Better than the VA , the VA, L1, 2 NE and 2 south better step it up

It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!

Tony Ke

I really wish I could give this place 0 stars, because my experience with this place was disastrously traumatic. I was forced to go to this hospital by my therapist and the 2 cold-hearted Filipino interrogators who sent me here. During my time here, I experienced very racist and aggressive behaviours from the patients (Ryan, Justice, etc.) that ended up with me having panic attacks after being discharged from their prison-like hospitality. Even the nurses weren't helpful at all, they just stood there and one of them even told me, "well yeah, this is a mental hospital, of course we're not going to be responsible for you." I was really pissed by how evil and intentionally helpless they are with treating me and the other patients. If anything, I demand an apology from the nurses over there by email or I'll take legal action against this place.

Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.canyonridgehospital.com/contact-us/. We hope to hear from you soon.

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Canyon Ridge Hospital