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Circles of Care – Outpatient

400 E Sheridan Rd
Melbourne, FL 32901
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About Circles of Care – Outpatient

Circles of Care is located in Melbourne, Florida and is accredited by the Joint Commission. This is an outpatient treatment center for mental health and addiction recovery although they also have two on site inpatient facilities for those who are mentally ill, chemically dependent or dually diagnosed including geriatric patients.

Medicare, Medicaid, and several private insurances are accepted. Financial assistance may be available for patients receiving mandatory services not covered by insurance or government funding.

A Behavioral Health System with Many Facilities and Levels of Care

At this treatment center you get the benefit of having a whole system of facilities available to you with various levels of care for different stages of your recovery. Outpatient facilities are located in Titusville, Rockledge, and Melbourne. Community Support Services and a Children’s Crisis Stabilization Unit are available in Melbourne. Inpatient facilities include Sheridan Oaks and Twin Rivers in Melbourne.

Mobile Care Comes to Your Location

Circles of Care also have a Mobile MAT Program. Mobile medication assisted treatment is available in Brevard County. The main goal of this program is to provide treatment for opiate misuse. Mobile staff can perform assessments for substance use disorders and behavioral health disorders regardless of a client’s payment source. This lets you get started on your recovery journey without even leaving your home.

Accessible Treatment in Melbourne

The closest transit stop is a six-minute walk. Circles of Care is located close to Wells Park in sunny Melbourne. It is a community park with a jogging path, pavilion, picnic areas, and ponds.

Similar Rehab Centers

Fact checked and written by:
Kimberly Hawkins, MSc
Edited by:
Nikki Wisher, BA

Latest Reviews

Mickayla Fatovic
1 month ago on Google
1
My family had a deeply concerning experience in the children’s unit on 11/26/25, specifically involving the discharge nurse, Elise. I arrived in a neck brace and with almost no voice due to a medical condition, which made it difficult for me to speak loudly or use the phone. Because of this, I asked Elise in person during discharge if my child had been evaluated, diagnosed, or given referrals for a full psychiatric evaluation. She stated that my child had undergone a full psychiatric evaluation, had been diagnosed, and had been prescribed a new medication based on that diagnosis. When I asked what the diagnosis was, she said she “couldn’t tell me” because she was “just the discharge nurse” and that I should have discussed it with the psychiatrist before discharge — even after I explained that I physically could not speak loudly enough to be heard on the phone and that I was not provided with this opportunity by their facility. After leaving the unit, I told my husband what she said. He shared that no one had ever informed him of a new diagnosis for our child during his calls. He called the children's unit and reached the same nurse. During that call — which we recorded — she acknowledged being the person who gave me the information and said the aforementioned, but later in the phone call she goes on to contradict herself and claim she “would never say that.” She then stated that there were no new diagnoses, completely conflicting with what she told us earlier. She then proceeded to try to intimidate us for advising we would file a complaint against her by saying she has medical colleagues around her. Yikes. As a parent in Florida, I understand that mental health facilities may withhold certain information under very limited and specific legal exceptions. None of those exceptions applied to our situation, and we were still denied basic medical information about our minor child. This directly impacts our ability to make informed decisions regarding follow-up care for our child — which is a core patient and parent right in the state of FL. Another serious concern involved the discharge paperwork. Elise summarized documents verbally and then had me sign them, but the actual written documents contain significantly more information than what she read or explained. Signing paperwork that is not accurately represented is not acceptable and raises concerns about informed consent, validity, enforceability, and documentation accuracy. My child also reported that my child was not informed about the new medication, not told the purpose of it, and was not made aware of any evaluation findings. As a patient, our child had the right to be informed about what medicene our child was taking and why. I am sharing this review to document our experience and to help other families be aware of the importance of asking for full explanations of paperwork, treatment, diagnoses, and medications before signing or leaving the facility. Also please make formal reports against medical "professionals" that act like this. My hope is that this feedback leads to better communication, more transparency, and improved respect for both patient rights and parent rights in the future.
Liliane Thomas
1 month ago on Google
1
My experience at this hospital was unfortunately very negative. The environment felt more like confinement than care, and there was a noticeable lack of emotional support. Instead of a place focused on healing, it felt extremely strict, cold, and disconnected from the needs of patients who are already vulnerable. The staff members I interacted with were unkind and lacked empathy, which made me feel disrespected and even more fragile during a difficult moment. When dealing with mental health, the minimum expectation is compassion, patience, and clear communication, and that was not what I received. I genuinely hoped for support, guidance, and proper treatment, but I left feeling like I was treated as a problem instead of a patient. I truly hope the hospital leadership and team reconsider how they approach individuals in emotional distress, because kindness and empathy can save lives.
Kim Boot
4 months ago on Google
1
This place is horrible. The staff is awful incompetant and doesn't care. They dont return calls. They don't care about his medicine or what happened that lead him there. I had to go down and talk to them. Doctor was completely misinformed. They have had his dentures all day for over 8 hours and didnt give them to him despite them telling me it was a slow weekend...shameful !!!!! Didn't give him his asthma medicine. Just horrible!!! They should all be ashamed. These are human beings in trauma !!!!! I called 5 times the first day between 11 and 5...no return calls from the nurse and my name was on the list and she tried to call me first !!! Had to go down the next day and staff left early. No communication. Doesn't care. Non chalent people. 15 years ago this was a nice place !!!!
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Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Stephen L. Lord

President & CEO

Tonya Dix, RN, MSN, MBA-HA

Executive VP

Norris Cunnningham, RN

Chief Nursing Officer

Contact Information

Building icon

400 E Sheridan Rd
Melbourne, FL 32901

Reviews of Circles of Care – Outpatient

1.61/5 (120 reviews)
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Google Reviews

1.6083333333333 (120 reviews)
Mickayla Fatovic
1 month ago
1

My family had a deeply concerning experience in the children’s unit on 11/26/25, specifically involving the discharge nurse, Elise. I arrived in a neck brace and with almost no voice due to a medical condition, which made it difficult for me to speak loudly or use the phone. Because of this, I asked Elise in person during discharge if my child had been evaluated, diagnosed, or given referrals for a full psychiatric evaluation. She stated that my child had undergone a full psychiatric evaluation, had been diagnosed, and had been prescribed a new medication based on that diagnosis. When I asked what the diagnosis was, she said she “couldn’t tell me” because she was “just the discharge nurse” and that I should have discussed it with the psychiatrist before discharge — even after I explained that I physically could not speak loudly enough to be heard on the phone and that I was not provided with this opportunity by their facility. After leaving the unit, I told my husband what she said. He shared that no one had ever informed him of a new diagnosis for our child during his calls. He called the children's unit and reached the same nurse. During that call — which we recorded — she acknowledged being the person who gave me the information and said the aforementioned, but later in the phone call she goes on to contradict herself and claim she “would never say that.” She then stated that there were no new diagnoses, completely conflicting with what she told us earlier. She then proceeded to try to intimidate us for advising we would file a complaint against her by saying she has medical colleagues around her. Yikes. As a parent in Florida, I understand that mental health facilities may withhold certain information under very limited and specific legal exceptions. None of those exceptions applied to our situation, and we were still denied basic medical information about our minor child. This directly impacts our ability to make informed decisions regarding follow-up care for our child — which is a core patient and parent right in the state of FL. Another serious concern involved the discharge paperwork. Elise summarized documents verbally and then had me sign them, but the actual written documents contain significantly more information than what she read or explained. Signing paperwork that is not accurately represented is not acceptable and raises concerns about informed consent, validity, enforceability, and documentation accuracy. My child also reported that my child was not informed about the new medication, not told the purpose of it, and was not made aware of any evaluation findings. As a patient, our child had the right to be informed about what medicene our child was taking and why. I am sharing this review to document our experience and to help other families be aware of the importance of asking for full explanations of paperwork, treatment, diagnoses, and medications before signing or leaving the facility. Also please make formal reports against medical "professionals" that act like this. My hope is that this feedback leads to better communication, more transparency, and improved respect for both patient rights and parent rights in the future.

Liliane Thomas
1 month ago
1

My experience at this hospital was unfortunately very negative. The environment felt more like confinement than care, and there was a noticeable lack of emotional support. Instead of a place focused on healing, it felt extremely strict, cold, and disconnected from the needs of patients who are already vulnerable. The staff members I interacted with were unkind and lacked empathy, which made me feel disrespected and even more fragile during a difficult moment. When dealing with mental health, the minimum expectation is compassion, patience, and clear communication, and that was not what I received. I genuinely hoped for support, guidance, and proper treatment, but I left feeling like I was treated as a problem instead of a patient. I truly hope the hospital leadership and team reconsider how they approach individuals in emotional distress, because kindness and empathy can save lives.

Kim Boot
4 months ago
1

This place is horrible. The staff is awful incompetant and doesn't care. They dont return calls. They don't care about his medicine or what happened that lead him there. I had to go down and talk to them. Doctor was completely misinformed. They have had his dentures all day for over 8 hours and didnt give them to him despite them telling me it was a slow weekend...shameful !!!!! Didn't give him his asthma medicine. Just horrible!!! They should all be ashamed. These are human beings in trauma !!!!! I called 5 times the first day between 11 and 5...no return calls from the nurse and my name was on the list and she tried to call me first !!! Had to go down the next day and staff left early. No communication. Doesn't care. Non chalent people. 15 years ago this was a nice place !!!!

Andrea Estrada
5 months ago
1

0 stars. Please avoid this place. I beg anyone to stay away from here. Some staff are good, but the rest do not care about you. This place needs to be shut down and investigated.

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