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Staff is really forceful, it feels like a prison. Sometimes we were even restrained to our beds or a board. If we had any questions they said it was a waste of their time to explain to us what was happening. They do not focus on healing, they just hide your issues
About Deaconess Cross Pointe Inpatient Services
Inpatient treatment is for people struggling with severe mental illness. An acute adult inpatient unit is available for crisis stabilization and discharge planning. Co-occurring addictions are also treated. If you decide to go here for treatment, the medical team will start by evaluating your underlying psychological, medical, and family issues. The youth inpatient unit treats children aged 10 through 17. I find it interesting that the youth program focuses on self-esteem and problem-solving skills. Youth patients also learn coping skills and how to take individual responsibility.
The partial hospitalization program runs from Monday through Friday 9:00 am to 2:00 pm. If you try this program you can expect to participate in individual, group, and family counseling. I think it’s great that lunch, drinks, and snacks are provided. Outpatient medication management consultations with psychiatry staff are available if you need ongoing medication as a part of your recovery.
Many former clients have mentioned their dissatisfaction with treatment and the release of patients before they’re ready to go home.
Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner
Facility Overview
61 - 90 Avg Length of Stay in Days
Latest Reviews
(Translated by Google) This place is a joke! They don't care about you. They told me, "You still have a lot of suicidal tendencies. We're going to discharge you." They only care about money, not your life or your health. Stay away from this place! This place needs to be shut down!
This place is a joke! They don't care about you. They told me, "You still have a lot of suicidal tendencies. We're going to discharge you." They only care about money, not your life or your health. Stay away from this place! This place needs to be shut down!
(Original)
(Translated by Google) This place is a joke! They don't care about you. They told me, "You still have a lot of suicidal tendencies. We're going to discharge you." They only care about money, not your life or your health. Stay away from this place! This place needs to be shut down!
(Original)
¡Este lugar es una broma! A ellos no les importas. Me dijeron: "Aún tienes muchas tendencias suicidas. Vamos a darte el alta". A ellos sólo les importa el dinero, no tu vida ni tu salud. ¡Manténgase alejado de este lugar! ¡Este lugar necesita ser cerrado!
Been here several times, but I’ll speak to the most recent. It’s not as helpful staying here as it used to be, not that I thought Bentwood was any better when I tried there.
Beware getting your medical records from Cross Pointe after staying; you might lose trust in the entire mental health industry if your experience was remotely similar to mine.
They don’t actively listen to patients or accurately track your interactions with staff, especially when they’ve written you off as experiencing auditory hallucinations (when you’re objectively overhearing others’ conversations not meant for you). There is a distinct lack of curiosity, or willingness to educate.
You start looking for nails if you’re equipped with a hammer, so to speak, so be sure to get second opinions and take whatever they say here with a grain of salt: to be clear, you are the proverbial nail as a patient here, and their drug-slinging please-just-watch-TV-and-color treatment is the hammer.
I didn’t realize they don’t know to look for social camouflaging behaviors until I got my medical records. (I habitually keep to myself, suffering through my symptoms because I long since learned they won’t be resolved in this for-profit healthcare system.) It instead indicates that they didn’t even see behavior to support previous concurrent diagnoses… I guess that should be reassuring because it means I am effective at camo.
Yet, I was very aware they have no time as professionals to listen to a whole story in order to understand a complex case. They barely care you’re there since nearly anyone above room-check duties spends less than ten minutes in your presence. Also I became very aware that they use chemical restraint when they can plausibly deny it - they tried putting me on something my husband had been on, but I recognized its name and firmly declined.
Be careful how you answer their questions because sometimes you’re dammed regardless; I am not a danger to anyone that isn’t a danger to me, and barely even then, but I said I would defend myself. That was used against me in a different context than I answered the question by the condescending “doctor.” I had to sit through being verbally painted as way more nuts than I am (akin to slander) during remote court just so they could milk insurance longer and watch me deteriorate from trepidation about my husband. I couldn’t reach him from in there.
It wasn’t auditory hallucinations and it wasn’t auditory pareidolia. It’s similar to the “cocktail party effect” but doesn’t require direct interaction with the conversation. I apparently have unusually sensitive hearing, to the point that I can sometimes hear cell conversations in the next car over when all pertinent windows are closed. When I lived with my kids, I could hear them open a sneaked soda from all the way across the house. When I was a kid, I could sometimes hear my brothers’ DnD games upstairs while I was outside in the pool with mom.
I’m under no illusion that I am specifically worth discussing by random strangers, but I have been in situations where I AM nevertheless discussed. Loss prevention teams assume the worst because of the careless way I dress, especially the times I was living in my car and entering the store for the food/restroom/water fountain multiple times per day. (That’s the simplest example.)
How can they expect us to be open and vulnerable in front of them if we can hear the negative things they say in the nurse station? In retrospect I don’t know if the vents helped carry that sound the other way too, but showering was less of a cope when I had to hear all that.
I’ve come to plenty of wrong conclusions in my life, but the events that led to my last inpatient stay were harrowing, traumatic, and in public places with security cameras corroborating: dismissing patient experiences and trying to drug it all away with chemical restraints is NOT appropriate mental health treatment.
Absolutely pathetic. My brother finally agreed to get help and they sent him on the way within 30 minutes. He left doscourages and more mad than he was walking in
they Asked him 3 questions... 3!! My family and I have been begging to get him help and when he finally decides to, they dont care and rush the process. When I asked to speak to a manager or anybody in charge, apparently they dont have anybody. Lauren Makowski was his social worker, I wouldn't recommend her to anybody!! If you love someone and want to get them help, stay far away from this terrible place.
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Accepted Insurance
Access to Recovery
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
If you need some flexibility and choice when it comes to your recovery, outpatient rehab programs are a great option because they do not require intensive inpatient treatment. Clients remain in their own homes and may continue to work or attend school while in active treatment. Outpatient treatment typically includes addiction counseling and continuing recovery education, including courses in self-care and relapse prevention. Medication assisted treatment (MAT) is available in many treatment centers for clients in opioid and/or alcohol recovery.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
The number one rule of a sober living home in Indiana is that residents cannot use or bring alcohol or drugs into the home. Breaking this rule typically results in eviction. In addition to this rule, men's and women's sober living homes have other standards that residents must meet. These usually include maintaining a job, helping with meal preparation and house cleaning, and attending 12-step meetings.
A partial hospitalization program (PHP) can provide intensive rehab on a short-term basis. While PHP treatment typically requires a commute, telehealth may be available. PHP treatment costs can vary but are often covered by most insurance. The program duration can vary to meet your specific needs and require you to meet for a minimum of 20 hours a week for an average of 90 days. PHP Treatment services often include relapse prevention strategies, medication management, individual and group counseling, and other behavioral therapy interventions.
When you receive 24-hour clinical care in Indiana, you'll be under constant supervision from highly trained medical staff. Nurses, doctors, and addiction specialists provide medications and other treatment to address withdrawal symptoms and any additional medical needs. Common medications that are prescribed include valium and Librium to relieve alcohol withdrawal, and anti-depressants to relieve cocaine withdrawal. For opioid abuse, doctors may prescribe methadone or naltrexone to manage cravings and clonidine to treat high blood pressure.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Staff
Shawn McCoy, FACHE
CEO
Lynn Lingafelter, RN, MBA, FACHE
President of Hospitals Division
James R. Porter, MD, FAAP, FACHE
President of Physicians Division
Jennifer Chiusano, MA, BSN, RN, NE-BC
Senior VP, Chief Nurse Executive
Brad Scheu, DO, MBA, FACP
Senior Vice President; CFO
Cheryl Wathen, CPA, CHFP
Senior VP, Chief Financial Officer
Lance Wilkerson
Executive Director
Contact Information
7200 East Indiana street
Evansville IN, 47715
Get Help Now - 463-388-1405
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