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Highland Park Hospital -Highland Center Outpatient

777 Park Avenue West
Highland Park, IL 60035
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Highland Park Hospital IL 60035

About Highland Park Hospital -Highland Center Outpatient

The inpatient treatment program is best suited for clients who need 24/7 supervision as they begin their recovery journey. This age-specific program separates adolescents from young adults so you can focus on their care in an appropriate environment, free of distractions. One unit serves clients aged 12 to 18 years, while the second serves clients aged 19 to 24 years Treatment plans are customized around the needs of each client. Available services include Individual counseling, psychiatric care, group counseling, psychoeducational classes, and skill-building classes.Common areas of focus include anger management, mental illness, dual diagnosis concerns, relationship problems, unprocessed emotions, and grief and loss. Aftercare support includes comprehensive discharge planning, which typically includes coordinating with your school so you can reintegrate into your studies.

They accept most insurance plans, Medicaid and Medicare. If a person wants to use insurance, they are encouraged to contact their provider to learn more because out of network benefits may vary from plan to plan.

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Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Latest Reviews

michael frederick
1 week ago on Google
1
Dr. Joe Raviv, of Endeavor Health, is a dangerous, incompetent, corrupt physician that performs unneeded operations on patients for additional insurance money. I visited him in 2014, and all I needed was endoscopic sinus surgery (where the surgeon widens the sinus passages to create better drainage). However, when I was sedated, he threw in an unnecessary septoplasty that severely narrowed the right side of my nasal airway. For people reading this, I have included x-ray images of the inside of my nose, before and after my surgery with him (THE IMAGES ARE ON HIS YELP PROFILE. I CAN'T POST THEM HERE). As you can see from these images, my nasal airway was equally open on both sides, before surgery, and the septoplasty didn't need to be done. By performing it, he essentially cut off airflow on the right side of my nose. He performed this unnecessary surgery for the additional insurance money. Furthermore, when I later contacted him, and told him that my breathing was worse, and I suspected it was a problem with my septum, he told me that he wouldn't be able to perform the revision septoplasty (i.e. make the septum the same orientation it was before surgery). Therefore, not only is he greedy, by performing unnecessary surgeries, but he is incompetent, for not being able to fix his mistakes. This unnecessary surgery has caused me to suffer for 10 years. Since I can't really breathe out of my nose, I don't sleep well at night. I am then exhausted all day, not able to function well, and there is nothing that can be done to fix it. I have lost friends, and jobs over the years, and I am not able to pursue some of the career goals that I wanted to when I was younger. The only reason I can't sue him is that my statute of limitations for medical malpractice has expired. In addition, he is also a coward. As soon as I started talking about my negative experience online, instead of apologizing or trying to remedy the situation, Raviv hired a lawyer (who now, ironically, works as the head of Northshore Legal affairs). This lawyer sent me a cookie cutter "Cease and Desist", informing me that I would be "sued" if I didn't stop talking about my experience. That was 7 years ago, and I haven't stopped anything. When that didn't work, he went to the Northbrook Police Department, hoping they would scare me into not sharing my story. That was now 5 years ago. Well guess what, I am not going to stop talking. I am going to keep spreading the word until everyone connected to Northshore knows about this. This doctor absolutely devastated my life, and the hospital did nothing about it. Please share this information with other people in the Chicagoland area.
Jayden Dumont67
2 weeks ago on Google
5
I recently went to Highland Park for the adolescent psych unit. I have never been to any other units, but going against the stigma 2east was a good experience. The group time was frequent and I actually learned things that are applicable to my daily life. I was treated with respect by all staff. Most of the food was uneatable for me but there were good options and the food was always warm. They did end up getting my order wrong multiple times but it was usually corrected. The ages are what I believe to be 12-22, yet there were people of almost every age so anyone could be social without being excluded. Shoutout my boy Rick the best mha ❤️
Janelle Schnulle
2 weeks ago on Google
1
Dr Haag treated me like i was a drug seeker. i came in for what i thought was a broken toe/ foot after badly stubbing foot, swelling and bruising on an already very injured foot. . i'm from texas, and had been at Mayo clinic for a rare genetic bone mineral condition and orthopedics for a failed foot union and completely trashed ankle (same foot), and CRPS (the most painful condition in the world). He refused to review my imaging reports from Mayo clinic, barely glanced at the papers explaining my rare bone disease, and lectured me on opioids even though i'm not on opioids and he gave me ONE pill in the ER. When fitting me for a flat foot shoe, because they didn't have a boot, i slipped my foot out of the shoe it was so big and the nurse told me to "USE MY WORDS". Are you kidding me? is this preschool? Thank God i don't live here. Pompous, prideful doctors who gaslight patients. Dear Dr- i came from MAYO CLINIC- i brought documentation, you didn't even know anything about ANY of my conditions and treated me like crap. i'm reporting you to the Illinois Medical board.
Response from the owner1 week ago
Thank you for sharing your concerns. At Endeavor Health, we’re committed to providing exceptional care and are sorry to hear your experience may not have reflected that. If you’re open to sharing further, please contact our Patient Experience Team at http://bit.ly/4mTHvLJ. Respectfully, Endeavor Health
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Rehab Score

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6.8 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Highland Park Hospital -Highland Center Outpatient works with several private insurance providers, please contact to verify your specific insurance provider.

Zing Health
Devoted Health
AARP
Clear Spring Health
Cook County Health & Hospitals System (CCHHS)
Illinois Department of Public Aid
Longevity
Trinity Health Network
YouthCare

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Individual, couples, family and group psychotherapy is provided by psychologists and licensed clinical social workers. Traditional reasons for seeking therapy/counseling, include, but are not limited to, treatment of depression, anxiety and/or other psychiatric disorders, the desire to change self-defeating patterns of behavior, gain self-knowledge and acceptance, or utilize support to problem-solve an individual's daily living issues.

Completed in fall 2003, the 12-bed unit was designed specifically for the therapeutic treatment of adolescents aged 12 to 18 years, and young adults aged 19 to 24 years. The inpatient unit is the safest option for patients who are at risk for harm or have problems that cannot be managed safely on an outpatient basis. The unit’s structured, therapeutic environment provides a dual diagnostic evaluation, multidisciplinary assessment and treatment planning and integrated skills-focused programming.

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). The Intensive Outpatient Program (IOP) at Evanston Hospital is a time-limited, structured psychotherapy program designed to meet the needs of patients who are in need of intensive skill building to better cope with mental illness. The program offers structured treatment when conventional outpatient therapy is not sufficient to stabilize an individual’s symptoms. The program helps participants transition through strengthening abilities to identify triggers, utilize coping skills, communicate effectively, and manage stress.

Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During couples therapy in Illinois, you may work on a variety of relationship challenges. Couples therapy can address topics such as finances, children, health, addiction, intimacy, external stressors, and family relationships. You'll develop tools to address these types of challenges in healthy ways.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. The Family Program includes private and multi-family sessions, to support family members throughout the treatment and recovery process.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Without nutritional balance, you can't achieve overall health. Nutrition therapy restores this balance by providing healthy meals and teaching you how to choose foods that support recovery. It is an important part of most rehab programs in Illinois.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

The use of nicotine replacement therapy in Illinois supplies your body with a small, controlled dose of nicotine without exposing it to the other harmful chemicals in cigarettes. This dose reduces withdrawal and satisfies cravings, so you can wean yourself off nicotine use.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Thomas E. Jackiewicz

President

Krista Curell

Executive Vice President and Chief Operating Officer

Amy Ross

Executive Vice President and Chief Growth Officer

Rachel Spitz

Senior Vice President and General Counsel

Emily Chase

Executive Vice President and Chief Operating Officer

Stephen Weber, MD

Executive Vice President and Chief Medical Officer

Yeman Collier

Senior Vice President and Chief Information Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

777 Park Avenue West
Highland Park IL, 60035

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Reviews of Highland Park Hospital -Highland Center Outpatient

2.57/5 (291 reviews)
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Reviews

1

Kept us in Er for over 12hrs than was told Hospital is full and not really seeing anyone and after 12 hrs in Er they had ambulance take patient over 40 miles away to Streamwood Illinois and didn’t arrive there until after 3am. They should have told us immediately they were ... Read More

Reviewed on 3/2/2019
1

Their ER sucks. I went there, and several hours later there was no progress. They have poor communication, and either they are understaffed of they just don't have any specialist available. If you can, go elsewhere.

Reviewed on 11/26/2018
5

I can say with confidence that Highland Park gave some of the best care I've ever received. I was treated for many behavioral issues and I always received the help I needed. They were a big asset to my personal life. Thank you for your patience and empathy.

Reviewed on 9/21/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5729166666667 (288 reviews)
michael frederick
1 week ago
1

Dr. Joe Raviv, of Endeavor Health, is a dangerous, incompetent, corrupt physician that performs unneeded operations on patients for additional insurance money. I visited him in 2014, and all I needed was endoscopic sinus surgery (where the surgeon widens the sinus passages to create better drainage). However, when I was sedated, he threw in an unnecessary septoplasty that severely narrowed the right side of my nasal airway. For people reading this, I have included x-ray images of the inside of my nose, before and after my surgery with him (THE IMAGES ARE ON HIS YELP PROFILE. I CAN'T POST THEM HERE). As you can see from these images, my nasal airway was equally open on both sides, before surgery, and the septoplasty didn't need to be done. By performing it, he essentially cut off airflow on the right side of my nose. He performed this unnecessary surgery for the additional insurance money. Furthermore, when I later contacted him, and told him that my breathing was worse, and I suspected it was a problem with my septum, he told me that he wouldn't be able to perform the revision septoplasty (i.e. make the septum the same orientation it was before surgery). Therefore, not only is he greedy, by performing unnecessary surgeries, but he is incompetent, for not being able to fix his mistakes. This unnecessary surgery has caused me to suffer for 10 years. Since I can't really breathe out of my nose, I don't sleep well at night. I am then exhausted all day, not able to function well, and there is nothing that can be done to fix it. I have lost friends, and jobs over the years, and I am not able to pursue some of the career goals that I wanted to when I was younger. The only reason I can't sue him is that my statute of limitations for medical malpractice has expired. In addition, he is also a coward. As soon as I started talking about my negative experience online, instead of apologizing or trying to remedy the situation, Raviv hired a lawyer (who now, ironically, works as the head of Northshore Legal affairs). This lawyer sent me a cookie cutter "Cease and Desist", informing me that I would be "sued" if I didn't stop talking about my experience. That was 7 years ago, and I haven't stopped anything. When that didn't work, he went to the Northbrook Police Department, hoping they would scare me into not sharing my story. That was now 5 years ago. Well guess what, I am not going to stop talking. I am going to keep spreading the word until everyone connected to Northshore knows about this. This doctor absolutely devastated my life, and the hospital did nothing about it. Please share this information with other people in the Chicagoland area.

Jayden Dumont67
2 weeks ago
5

I recently went to Highland Park for the adolescent psych unit. I have never been to any other units, but going against the stigma 2east was a good experience. The group time was frequent and I actually learned things that are applicable to my daily life. I was treated with respect by all staff. Most of the food was uneatable for me but there were good options and the food was always warm. They did end up getting my order wrong multiple times but it was usually corrected. The ages are what I believe to be 12-22, yet there were people of almost every age so anyone could be social without being excluded. Shoutout my boy Rick the best mha ❤️

Janelle Schnulle
2 weeks ago
1

Dr Haag treated me like i was a drug seeker. i came in for what i thought was a broken toe/ foot after badly stubbing foot, swelling and bruising on an already very injured foot. . i'm from texas, and had been at Mayo clinic for a rare genetic bone mineral condition and orthopedics for a failed foot union and completely trashed ankle (same foot), and CRPS (the most painful condition in the world). He refused to review my imaging reports from Mayo clinic, barely glanced at the papers explaining my rare bone disease, and lectured me on opioids even though i'm not on opioids and he gave me ONE pill in the ER. When fitting me for a flat foot shoe, because they didn't have a boot, i slipped my foot out of the shoe it was so big and the nurse told me to "USE MY WORDS". Are you kidding me? is this preschool? Thank God i don't live here. Pompous, prideful doctors who gaslight patients. Dear Dr- i came from MAYO CLINIC- i brought documentation, you didn't even know anything about ANY of my conditions and treated me like crap. i'm reporting you to the Illinois Medical board.

Response from the owner
Thank you for sharing your concerns. At Endeavor Health, we’re committed to providing exceptional care and are sorry to hear your experience may not have reflected that. If you’re open to sharing further, please contact our Patient Experience Team at http://bit.ly/4mTHvLJ. Respectfully, Endeavor Health
fortnite Squad
2 weeks ago
1

Don’t have a baby here

Response from the owner
Hello, we appreciate you taking the time to review your experience. We'd like the opportunity to learn more. If you are willing, please contact us at healthdesk@eehealth.org to provide additional details. We hope to hear from you.
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