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Penn State Health Holy Spirit Medical Center

503 North 21st Street Camp Hill, PA 17011
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Holy Spirit Hospital - Behavioral Health PA 17011

About Penn State Health Holy Spirit Medical Center

Penn State’s Holy Spirit Medical Center has a behavioral health clinic in Camp Hill, Pennsylvania. They have outpatient and inpatient programs for medical and mental health. Since 1971, they’ve been serving adults and teens. Among their programs are tracks for Spanish speakers and the LGBTQ+ community.

The residential program is intended for clients ages 4 and older. Depending on your age group, you’ll have a specific track. In all programs, you’ll have therapy, but teens ages 14 and older, along with adults, may be eligible for electroconvulsive therapy. If you’re still in school, they’ll coordinate your care with your educators so you won’t fall behind. The behavioral health department may coordinate your care with other hospital branches, including surgery and primary care, if needed.

When you complete the inpatient program, you’ll downscale to an outpatient program. There are different options, depending on your condition. A day program is available to adults along with an eating disorder track for kids and teens. In contrast, a more traditional outpatient program provides cognitive behavioral therapy and classes to manage your anger and stress. Specific options include anxiety and sleep medicine for children and a geriatrics course for seniors.

Holy Spirit has a wide range of services. However, several past clients have left mixed reviews. Check out their feedback to make sure it’s a good fit for your needs.

Latest Reviews

Miranda Karr
2 months ago on Google
1
My child fell out of a tree last night and had her tooth go through her lip and her jaw swell three times the size and could not even open her mouth to talk. It took three hours to even be seen by a NURSE and FOUR AND A HALF HOURS to get her pain medicine. We got there at 6 and didn t even get pain meds until 1020 despite her desperate pleading for medicine to help. we got put into a room at 742 but did not get seen by a doctor until 1007 and even then it was a PA, we never saw a doctor during our entire time there from 6 Pm until 3 AM. She ended up getting stitches at 2 AM. Turns out now that we had to get her rechecked because not enough stitches were put in and there is now nothing we can do because it is past the time frame. It was a waste of time and our poor 7 year old suffered because of it. We are new to the area and learned our lesson. We will NEVER go there again and will stay far far away.
Curt Byers
2 months ago on Google
5
I was the accompanying family friend for an entire ER visit and the patient received prompt, personal, and professional care from every nurse, technician and doctor.
Response from the owner5 days ago
Thank you for your wonderful review and for sharing your experience with us. We're delighted to read about the care provided to your family member. Your feedback is greatly appreciated and will be shared with the team.
Tamia Barrock
2 months ago on Google
1
Omg the wait? I ve NEVER waited so long before and I had to leave!! I don t even get seen!!! I was in too much pain to just sit there oh my lord never again
Response from the owner2 months ago
Thank you for sharing your experience with us. We're truly sorry to hear about the long wait and the discomfort it caused you. If you d like to speak with one of our Patient Experience team members, please call 717-763-3082.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Location

Accepted Insurance

Penn State Health Holy Spirit Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab provides clients with an opportunity to focus solely on their sobriety away from the stressors of the home and workplace. Clients receive housing, food, and intensive clinical supervision. They also typically engage in multiple addiction counseling sessions each week, including daily individual, group, and/or family sessions. Most programs also prioritize recovery-focused life skills training, including courses in relapse prevention. Many facilities offer evidence-based holistic therapies, such as yoga and meditation.
heart-hands iconIntervention Services
Intervention services bring extensive experience to the planning and conducting of drug interventions in Pennsylvania. These experts can facilitate interventions in a sensitive manner that encourages positive outcomes. The goal of the intervention is to educate the individual about addiction and the consequences of their substance use and encourage them to get the treatment they need. Interventions can be effective with all types of drugs and alcohol addiction.
partial-hospitalization iconPartial Hospitalization Program
With a partial hospitalization program (PHP), you can participate in intensive rehabilitation treatment with the ability to return home at the end of the day. For a weekly minimum of 20 hours, a partial hospitalization program can take place up to 5 days a week for an average of 90 days. During PHP treatment, you can receive relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.
medically-assisted-detox iconMedically Assisted Detox
A medical detox is the safest way to wean your body off drugs and/or alcohol in an inpatient setting. When detoxing from addictive substances, the physical and psychological side effects of withdrawal can cause mood swings, anxiety, nausea, or flu-like symptoms. In medically assisted detox, a team of medical professionals are on hand 24/7 to help alleviate potential withdrawal symptoms, administer medications to alleviate withdrawal symptoms, and ultimately keep you safe and comfortable throughout this process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Dialectical behavior therapy in Pennsylvania is an evidence based technique that involves group therapy, individual therapy, and phone coaching. Group sessions focus on learning behavioral skills. Individual therapy gives you the opportunity to apply what you're learning to your personal situations. Phone coaching allows you to call your therapist during the week for help with challenging situations.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in Pennsylvania gives you the opportunity to share your perspective and explore your ideas and motivation for change. Your therapist will walk you through the four steps of engaging, focusing, evoking, and planning to empower you to make any desired changes in your life.

It is important to process the impact that traumatic experiences have had on your life. During trauma therapy, you and an experienced therapist confront these experiences and the emotional impact it is had. This helps to reduce your symptoms of stress and anxiety and improve your overall mental health and well being.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Deborah Addo, MPH

Interim Chief Executive Officer

Tom Stoessel, MBA

Executive Vice President

Kyle C. Snyder, MHA

President

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (717) 763-2100
Building icon

503 North 21st Street
Camp Hill, PA 17011

Fact checked and written by:
Peter Lee, PhD
Edited by:
Anna Spooner

Rehab in Cities Near Camp Hill

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Reviews of Penn State Health Holy Spirit Medical Center

2.47/5 (102 reviews)
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Reviews

1

No help at all because of not taking on new patients.

Reviewed on 6/12/2019
1

A good friend of mine was in B.H. for at least 25 days. She was just released Friday, March 29. She had been in Holy Spirit Hospital. While at B. H. she declined rapidly. She had been around 120 lbs. when leaving Holy Spirit, when she was discharged from B.H. she weighed ... Read More

Reviewed on 4/4/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (100 reviews)
- “‪Rob‬” -
1 week ago
1

This hospital is horrible. My mom went there via ambulance around 4pm. She had a stroke. At midnight she was still sitting in the er department waiting to see a doctor screaming and crying in pain because they wouldn’t give her nothing besides Tylenol until she seen the doctor. She is 66 years old and has Arthritis all through her joint. When this Indian doctor finally comes she didn’t wanna give my mom any pain medication. Mind you she just had a stroke and was in severe pain and was crying uncontrollably. My sister and I had to fight with this doctor to get her 1 oxycodone. This is just the beginning of our horrible experience. That had her in a transport bed for 12 hours!! A stroke victim! She was begging for a room because she had to be admitted. They move slow and have excuses for everything. The rooms are dirty and they tried putting a guy in a dirty room that was not cleaned. 3 different nurses told me and my sister 3 different things. Listen, unless it’s life or death, I would not go to this hospital. Imagine my sister and I having to hear our mother cry and In pain for hours and not being able to do anything. We couldn’t get her help and we were in a hospital! Then 12 hours later when they finally got her a room, the room was shared! She just had a stroke and your telling us we gotta leave because she has roommate?!? Honestly if someone else told me about this kind of experience I don’t know if I would believe it because you would think these kinds of places/people would not be permitted to operate in the healthcare world. Somebody please do something about this place and their practices. You are making plenty of money, hire good doctors and staff to keep the place clean. That experience was traumatizing!!

John Broody
1 month ago
1

Do you like up to 8 hour waits just to get a room? You're more likely to perish waiting in this er before you ever get a room avaliable

Response from the ownerInvalid relative date format:
We sincerely apologize for the long wait times you encountered and understand how frustrating this must have been. Your feedback is important. Thank you for letting us know. If you’d like to speak with one of our Patient Experience team members, please call 717-763-3082.
Nic Coley
1 month ago
4

Checked in to the ER, was later admitted to the hospital for 1 night, and was discharged the next day. My care team of nurses, Elliott, Shala, and Birgit were absolutely fantastic.

Response from the ownerInvalid relative date format:
Thank you for sharing your positive experience with us. We're delighted to hear that Elliott, Shala, and Birgit provided you with great care during your stay. We hope that we can deliver a five-star worthy patient-care experience during future visits. Best wishes on your recovery.
Melissa Colaluca
1 month ago
5

A friend of mine has a same day surgery scheduled today. Well being we had to be here for 530 am, I hadn't eaten breakfast. I went to the cafeteria around 630 am and met Terry and Jeanie. I was impressed they made me fresh french toast right in front of me. They also make custom omelets as well. I'm mind blown away by the choices to make it. I told them it was better than cruise ships I had been on. If you all are reading this THANK YOU. There was another lady I didn't interact with but she stayed busy making sure everything was ready too. Since I'm not a patient I can't say how the hospital is otherwise. Though so far all staff have been welcoming and nice.

Response from the ownerInvalid relative date format:
Thank you, Melissa, for sharing your wonderful experience with our cafeteria team. We're thrilled to hear that Terry and Jeanie made your morning special with their fresh and delicious offerings. Your kind words about our staff's hospitality mean a lot to us, and we hope your friend's surgery went smoothly.
Lisa
1 month ago
1

Multiple horrible experiences with multiple Penn State offices. Additionally, we've verified that the "24/7" "suicide hotline" associated with Holy Spirit Behavioral Health leads to a mechanized voice greeting which instructs callers on nights and weekends to call back during business hours. Inexcusable.

Response from the ownerInvalid relative date format:
Thank you, Lisa, for sharing your feedback with us. We are sorry to hear that you are having negative experiences and urge you to call our Patient Experience team at 717-763-3082, so we can address your concerns. We want to stress that our crisis hotline does not have an answering service, it is available 24 hours a day, 7 days a week, at 717-763-2222. In a previous review from you, we shared this contact information, and we urge you reach out. We are committed to being available at all times for people in crisis.
Bob Bob
1 month ago
1

Lost my wife's Prescription, refused to do anything about it. Were out 30 days worth of meditation because of them.

Response from the ownerInvalid relative date format:
Thank you, Bob, for sharing your experience with us. We are truly sorry to hear about the issue with your wife's prescription and the inconvenience it has caused. Please reach out to Patient Experience team members at 717-763-3082, so we can address this matter and assist you further.
Amber Bricker
1 month ago
1

My 78 year old grandmother spent 5 days in the hospital she went in for high blood pressure and a blood clot in her neck and she came out worse due to the fat they gave her a medication that causes kidney problems now she has a kidney problem when she never had one. The care was terrible and the food staff is terrible they can’t follow simple food orders. They don’t change the beds sheets or bathe the patients my grandmother came out all smelly and filthy because she was in the same hospital gown and same sheets since she went in. The nurses were nice but the care was awful. I wouldn’t go back here again all they care about is how much money they can get out of people. And nurses need to stop gossiping and start answering call bells. I don’t think my grandmother should have to pay for this shitty ass service. It was nice when it was just plain Holy Spirit with the nuns. Penn state is so terrible

Response from the ownerInvalid relative date format:
Thank you, Amber, for sharing your grandmother's experience with us. We are truly sorry to hear about the challenges she faced during her stay, and we understand how distressing this must have been for your family. Please know that your feedback is important, and we are committed to addressing these concerns to improve our services. You may want to reach out to our Patient Experience team members at 717-763-3082.
Shawn Pagano
1 month ago
1

My ex husband has been in your ER for EIGHT HOURS now with a broken FACE and a possible broken shoulder. He has been given NOTHING. No one had spoken to him in HOURS. This place is the worst possible ER to take anyone. He’s still there and in pain. This staff is slow and unorganized. They don’t care how long you wait. I was there back in December for heart issues and was ignored for 5 hours. Only to be put in a dirty ER room and was almost given unneeded IV’s. They put a port in, only to take it out an hour later once they changed their minds. Go here if you want to die while waiting.

Response from the ownerInvalid relative date format:
Thank you, Shawn, for sharing your experience with us. We are truly sorry to hear about the distressing situations you both have faced in our Emergency Department. If you would like to speak with one of our Patient Experience team members, please call 717-763-3082.
Brianna Ivey
1 month ago
4

Birgit was an incredible, caring and attentive nurse. The staff clearly cares about their patients and their well-being.

Response from the ownerInvalid relative date format:
Thank you, Brianna, for your kind words and for sharing your experience with us. We're delighted to hear that Birgit and our staff made a positive impact during your visit. Your feedback is greatly appreciated.
Lisa Light
2 months ago
1

Their “24/7” “suicide hotline” is unmanned on weekends. Calling it on weekends connects to a voice message telling callers to “call back during business hours.” This is, obviously, a serious lapse.

Response from the ownerInvalid relative date format:
Thank you, Lisa, for sharing this information. Penn State Health Holy Spirit Medical Center’s crisis services hotline is available 24 hours a day, 7 days a week, at 717-763-2222. A different talk line run by the County recently closed. If you need help, please call 717-763-2222. This line operates all the time.
Miranda Karr
2 months ago
1

My child fell out of a tree last night and had her tooth go through her lip and her jaw swell three times the size and could not even open her mouth to talk. It took three hours to even be seen by a NURSE and FOUR AND A HALF HOURS to get her pain medicine. We got there at 6 and didn’t even get pain meds until 1020 despite her desperate pleading for medicine to help. we got put into a room at 742 but did not get seen by a doctor until 1007 and even then it was a PA, we never saw a doctor during our entire time there from 6 Pm until 3 AM. She ended up getting stitches at 2 AM. Turns out now that we had to get her rechecked because not enough stitches were put in and there is now nothing we can do because it is past the time frame. It was a waste of time and our poor 7 year old suffered because of it. We are new to the area and learned our lesson. We will NEVER go there again and will stay far far away.

Response from the ownerInvalid relative date format:
Thank you for providing us with feedback about your visit. We're sorry to hear about the difficulties you and your daughter faced during your visit. If you’d like to speak with one of our Patient Experience team members, please call 717-763-3082. We hope your daughter is feeling better.
Tamia Barrock
2 months ago
1

Omg the wait? I’ve NEVER waited so long before and I had to leave!! I don’t even get seen!!! I was in too much pain to just sit there oh my lord never again

Response from the ownerInvalid relative date format:
Thank you for sharing your experience with us. We're truly sorry to hear about the long wait and the discomfort it caused you. If you’d like to speak with one of our Patient Experience team members, please call 717-763-3082.
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