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LifeStream Behavioral Center – Hope & Recovery Center

2018 Tally Road Leesburg, FL 34748
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LifeStream Behavioral Center - Hope & Recovery Center FL 34748

About LifeStream Behavioral Center – Hope & Recovery Center

LifeStream Behavioral Center’s Hope and Recovery Center is located in Leesburg, Florida. This center provides both psychiatric support and addiction recovery services to adults and seniors. There are also specialized psychiatric programs for adolescents who are struggling with their mental health or are exhibiting at risk behavior.

Taking an evidence based, whole person approach to care, LifeStream Behavioral Center is a recognized provider of quality behavioral health care and social support services in Florida. This is recognized through their services for homeless individuals and children in the welfare system.

The Hope and Recovery Center is located within the main LifeStream Behavioral Health Center in Leesburg and it also serves as the hospital facility. This proximity to the medical clinic makes it easy for you to receive more intensive care if you need it.

Among these services are both voluntary and involuntary detox through their crisis stabilization units. This is a starting point for many individuals navigating addiction recovery. Once their body reaches the point of stabilization then they can begin building tangible recovery skills through counseling and cognitive behavioral therapies.

While they serve all individuals, their programs that serve adolescents really stand out to me as a professional educator. These programs are committed to helping adolescents receive care in the least restrictive environment, enabling youth to make better choices that will impact their lives.

One way they do this is through their juvenile TASC program. This program operates in partnership with the Department of Juvenile Justice. Instead of traditional incarceration, high risk children can participate in this program for remediation and rehabilitation.

There’s also a juvenile mobile crisis team and family focused counseling program that will work on helping families build stronger relationships.

Latest Reviews

Braedyn
2 months ago on Google
2
Was not going to say anything until I have seen, the reviews and now it s time to tell my story, I was 14 when I went it the place is scary ash first going in and the staff don t rlly help they make it feel like a punishment, it s not it s for help but the staff didn t help me, there was a young boy who, just took all of his clothes off and the staff did nothing eventually they covered him in a gown the kid had autism or some disability and the staff just stared. The staff had no control besides yelling at the kids, and that s worse than my parents they would say things like we aren t here to baby sit you your right your here to help us and keep us safe but no, placed on mediations that symptoms on a peace lf paper that said it had side affects of hyper sexuality then didn t watch long enough for a 16 and 14 yr to do it in the showers. Now after all that they kept a close eye. Mentally this place makes u worse and doesn t help I expect in the near future a law suit. This place has bad reviews as it is and didn t want to send this but. That place didn t help.Only leaving a 2 star for the little lady who did help me I forgot her name but her coming in to check on me and give me a hug when I was breaking down soothed me not even a male staff would listen bc there busy.So to that little black lady I will forever love you. And lay a special place in my heart god bless u and I hope your doing well
Response from the owner2 months ago
Hi Braedyn- Thank you for sharing your experience, and we re truly sorry to hear that it wasn t a positive one. We take feedback like this seriously, as our goal is to provide a safe, supportive, and caring environment for everyone. We deeply regret that you felt unsupported and that your needs weren't adequately addressed. The situation you described is concerning, and we will investigate further to ensure that such incidents do not happen again. We also appreciate you acknowledging the staff member who offered you kindness during a tough time. We strive for our team to provide care, empathy, and professionalism at all times, and we're glad she was able to provide you some comfort. Please know that we are always open to hearing from those who have had negative experiences so we can make the necessary improvements. If you d like to discuss this matter further, we invite you to reach out directly to us. Your feedback is invaluable in helping us create a better experience for all of our clients. WeCare@LSBC.net
Celzie Namer
2 months ago on Google
1
if i could leave a 0 star i would, this place is terrible they do not let you talk to your loved ones. they didn t even tell my loved one that i was trying to contact him even though they said about 4 times that they would relay the message to him and have him call me and when he was let out today he told me that they never even told him i called. so sickening do not send your loved ones there for help find somewhere else please no on deserves yo go days without talking ti their loved ones.
Response from the owner2 months ago
Thank you for your feedback. We apologize for the frustration caused. We understand how important communication is. If you'd like to further discuss this, please feel free to reach out- wecare@lsbc.net Thank you!
Leila Menkor-Ono
2 months ago on Google
1
A few good apples on the titanic.
Response from the owner2 months ago
Thank you for your feedback. We re sorry to hear that your experience didn t meet your expectations. We strive to improve and provide the best care possible, and we value your perspective. If you'd like to discuss your concerns further, please feel free to reach out directly- WeCare@lsbc.net
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Location

Accepted Insurance

LifeStream Behavioral Center – Hope & Recovery Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

monthly iconMonthly

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Assertive Community Treatment (ACT) is a structured way of helping those with major mental illnesses and/or substance abuse by bringing services directly to the patient in home. Instead of hospitalization or an outpatient program, staff members like social workers, psychiatrists, and counselors come directly to the patient's house for treatment. ACT is used primarily for those with severe and persistent mental illness like schizophrenia or bipolar disorder, some of whom also contend with substance abuse. Florida Assertive Community Treatment (FACT) is a psychiatrist led a multi-disciplinary team that wraps support around the individuals rather than linking them to community resources as in the traditional case management model.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. LifeStream provides education to families and significant others about mental illness and coping strategies.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • car iconPrivate Transportation

Staff & Accreditations

Staff

Timothy Morris

Chairman, BOD

Paul M. Johns

Vice Chairman, BOD

Michael Sleaford

Teasurer, BOD

Dr. Heather Bigard

Secretary, BOD

Rick Hankey

President/CEO

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 220770

Contact Information

Phone icon (352) 315-7500
Building icon

2018 Tally Road
Leesburg, FL 34748

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS

Rehab in Cities Near Leesburg

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Reviews of LifeStream Behavioral Center – Hope & Recovery Center

1.8/5 (100 reviews)
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Google Reviews

1.8 (100 reviews)
Kes Sullivan
3 weeks ago
1

My ex husband was just released from this facility and dumped at a homeless shelter over an hour away in Orlando WITHOUT ANY IDENTIFICATION OR MONEY. He was deemed competent so they wouldnt have to care for him. He was suffering from dementia and short term memory amnesia. Adult protective services even spoke with him and were trying to get him placed in a facility and get him guardianship. As soon as the agent visited him, they dumped him. They couldnt find him suitable long-term care. I have gotten a lawyer and am filing wrongful release, and negligence lawsuits since he is not competent! He is a danger to himself and is now lost on the streets of Orlando. They gave no notice to anyone, including next of kin. Wow!! They even falsified document to say he was discharged March 19th when I have calls from you in April. You are scum!

we can has e
3 weeks ago
2

I just got out of this place, and I feel like EVERYONE needs to read this before going here. I got baker acted here, and I just turned 18 so I had to stay in the adult units. The first thing that I was greeted with when I walked into the facility was nurses that treated me like an object instead of a patient, they didn't directly talk to me, they only addressed the paramedics that brought me there (who were very very kind and supportive of me, they made me feel like more of a person than 99% of staff at the facility) which was demoralizing as is. After this, I had to wait SIX HOURS in the waiting room and I had to sleep on their plastic suicide prevention chairs with nothing but a centimeter thick blanket to cover myself (aside from the gown they gave me, along with my underwear that I already had on). During check in, they gave me breakfast which was a nice surprise and was probably the best thing I would eat there my entire stay. Food consisted of 2 machined pancakes, jail-grade sausage, and eggs that gave me diarrhea. After I had completed checking in, I got sent to a room with nothing but chairs and a TV that you could change the channel on upon request, however the remote worked 1 in 100 times you actually clicked a button. So you were basically forced to watch news that repeated the same topics for days. If you were lucky enough to get a room due to overcrowding issues, you were given a plastic bedframe, a 6 inch thick mattress, a pillow, a sheet, and a blanket. The room contained a bathroom with a toilet and a shower (which you could only use when it was shower time, I only took 1 shower the entire stay I was there which was 4 days, so take that how you will), it also had a sink and another bed setup for a roommate. That is it. The rooms were locked during day hours so you couldn't go and rest if you were tired, you were forced to sleep on the floor if there weren't enough rooms and you could either sleep on the floor or the suicide prevention chairs which hurt any way you lay on them. They separate inmates based on gender only, so if you have a schizoloid screaming at 1 in the morning, they will keep them in your unit regardless of if you get sleep or not :). The food. Oh my gosh the food. The food was by far the worst eating experience I have ever had in my 18 years on this planet. If you were served anything that contained noodles, it was either mush or made you throw up due to the doughy texture of overcooked noodles. The food is either scalding hot which left burns in my mouth, or ice cold which makes it unenjoyable and hard to swallow due to the texture. If you have a gluten allergy, they serve you this weird brick of "meat"? I don't know exactly what to call it because It didn't resemble food in any way shape or form. When the guy with the gluten allergy took a bite of it, he immediately spit it out because in his words "It tastes like liquified dog defecation that was frozen and served". There is a complete lack of things to do here, you have the exhilarating choice between: Coloring and doing nothing. That's it. You were lucky if you got a card deck to play with, as there is only 2 that I saw my entire stay here. The only redeeming quality of this place is the nurses & doctors specifically. No other staff cares for you, not the check in, not the cafe workers, nobody. The nurses went above and beyond when they could, giving me a blanket, the TV remote, sleeping medication upon request, and headache medication upon request. The nurses also know if you need to get out of the facility, and they WILL try their hardest to get you out because they know how much of a hellhole this place is. I'd like to give a special spotlight to the old short white lady in the males unit with brown hair. She was so kind and warmed my heart which made my stay a little bit more bearable, which is the only reason i'm giving this place 2 stars. Deserves 0. If you care about your loved ones at all, please. PLEASE do NOT send them here. Literally anywhere else will suffice. PS: I'm the white boy with long brown hair.

Jt Fiddlestix
1 month ago
1

Agree with Zindy, less than zero. No one will help here, look elsewhere, honestly. UDATED REVIEW Sadly, there is not enough attention to people’s mental health. What’s lacking is empathy, compassion, and funding. Though in fairness those who choose this as a career are overworked, overwhelmed and underpaid. My relatives, a couple, desperately needed help and there was no one to help them. They were, delusional, confused, agitated and needing help. I’m not a therapist and couldn’t properly evaluate their situation or assess what was going on with them. All I had was word of mouth of other relatives. And, felt tremendous guilt not being able to find them help after calling like every mental health facility in Florida from out of state. This is the problem, me not being there in an already exhausted, depressed, and depleted system, there are no real protocols set up. Another problem is, it’s all about money. If you don’t have it or insurance, it’s likely you will not get help.

Alicia
1 month ago
1

I voluntarily brought myself to lifestream to get help for myself. At the first location I was there for 4 hours with only one single interview to "assess me" then put in a van and brought to a second location an hour away. Getting to the second location there's people sleeping on the floor in the waiting room cause they've been there for hours. I had to wait another 4 hours in the waiting room of that place mind you my intake forms were already done so why I didn't get brought straight in is a mystery to me. When I finally got brought in at past midnight I then had to sit in a chair next to a big Jamaican nurse with a thick ass accent asking me "you have a husband and kids why are you depressed" buddy if I knew why I wouldn't be here. Finally got into a room and got some sleep before we were all woken up at 7 for vitals and breakfast, this is when they lock your room door so you are forced to sit in the common room with no stimulation except a TV and some pre colored coloring pages. With your room being locked that means you have to ask them to unlock your door everytime you have to pee. You have to ask everytime you need a drink. I saw the "dr" one time the whole time I was there and that was for about 10 minutes for her to give me medications to "help" no therapy no one on one to talk no real true help. Mind you also this whole time I've had MULTIPLE nurses and the Dr telling me since you're voluntary you can check yourself out at anytime just say the word well when it comes time for me to tell them hey this place isn't for me I'm done suddenly it changes to "well that's not really how this works" or "you still need to see the Dr again to make sure" so I was stuck for another night. The next morning rolls around and I tell them first thing before they can even give me my meds that I'm done I want out I get "okay ill work on it" hours pass and nothing I tell them again hey I'm here voluntarily and was told from multiple people that when I'm done just say the word and I can go and I'm told again "thats not how this works" it took my husband blowing up there phones and me bitching every 20 minutes for them to actually get the ball rolling and even then I was in there for another 3 hours before I could finally go. That place feels more like a prison than help there is no talking there's no stimulation there's no one on one there's no real help other than here take theses meds. And dont even get me started on trying to get them to send a prescription after you leave if they even answer the phone at all. I would not recommend life stream to my worst enemy

Response from the ownerInvalid relative date format:
Hi Alicia- Thank you for taking the time to share your experience. We're truly sorry to hear that your visit with us did not meet your expectations. We understand how difficult it can be to reach out for help, and we deeply regret that you felt unsupported during your time with us. While we strive to provide compassionate, individualized care to all our clients, it's clear from your experience that there were shortcomings in communication and process that contributed to your frustration. We apologize for any distress this may have caused.<br><br>We’d welcome the opportunity to speak with you directly to better understand what happened and how we can improve. If you're open to it, please email us at WeCare@lsbc.net so we can follow up on your concerns more thoroughly.
yogi atmabodha
1 month ago
1

Terrible place for detox. Unacceptable leadership putting patients at serious risk.

Heather Feuerbacher
2 months ago
1

My experience at Lifestreams was deeply upsetting and dehumanizing. During my stay, I was assaulted by another individual completely unprovoked, yet the staff showed no concern for my well-being, nor did they offer any medical assistance. My family tried to reach me several times a day, but I was completely unaware. I was left to sleep on a flat air mattress in a hallway and was not provided basic hygiene products. It's hard to understand how this facility continues to operate under these conditions.

manuel1654088
2 months ago
1

Livestream is by far the worst "mental health facility" I've ever been to in my life. My experience during my stay there was so bad I thought I had died and went to Hell at one point. The food is repulsive and caused me constant nausea, vomiting and diarrhea. Doctors completely disregard what medications you are currently on and talk down to patients/insult them. The nurses and techs usually try to help but are reprimanded by their superiors when they do. The facility itself is disgusting with the floors being sticky and there being flies constantly buzzing around the units. Honestly with the amount of human rights violations that goes on in this facility it should be shut down immediately and completely overhauled from top to bottom.

Braedyn
2 months ago
2

Was not going to say anything until I have seen, the reviews and now it’s time to tell my story, I was 14 when I went it the place is scary ash first going in and the staff don’t rlly help they make it feel like a punishment, it’s not it’s for help but the staff didn’t help me, there was a young boy who, just took all of his clothes off and the staff did nothing eventually they covered him in a gown the kid had autism or some disability and the staff just stared. The staff had no control besides yelling at the kids, and that’s worse than my parents they would say things like “we aren’t here to baby sit you” your right your here to help us and keep us safe but no, placed on mediations that symptoms on a peace lf paper that said it had side affects of hyper sexuality then didn’t watch long enough for a 16 and 14 yr to do it in the showers. Now after all that they kept a close eye. Mentally this place makes u worse and doesn’t help I expect in the near future a law suit. This place has bad reviews as it is and didn’t want to send this but. That place didn’t help. Only leaving a 2 star for the little lady who did help me I forgot her name but her coming in to check on me and give me a hug when I was breaking down soothed me not even a male staff would listen bc there busy. So to that little black lady I will forever love you. And lay a special place in my heart god bless u and I hope your doing well

Response from the ownerInvalid relative date format:
Hi Braedyn- Thank you for sharing your experience, and we’re truly sorry to hear that it wasn’t a positive one. We take feedback like this seriously, as our goal is to provide a safe, supportive, and caring environment for everyone. We deeply regret that you felt unsupported and that your needs weren't adequately addressed. The situation you described is concerning, and we will investigate further to ensure that such incidents do not happen again.<br><br>We also appreciate you acknowledging the staff member who offered you kindness during a tough time. We strive for our team to provide care, empathy, and professionalism at all times, and we're glad she was able to provide you some comfort.<br><br>Please know that we are always open to hearing from those who have had negative experiences so we can make the necessary improvements. If you’d like to discuss this matter further, we invite you to reach out directly to us. Your feedback is invaluable in helping us create a better experience for all of our clients. WeCare@LSBC.net
Leila Menkor-Ono
2 months ago
1

A few good apples on the titanic.

Response from the owner2 months ago
Thank you for your feedback. We re sorry to hear that your experience didn t meet your expectations. We strive to improve and provide the best care possible, and we value your perspective. If you'd like to discuss your concerns further, please feel free to reach out directly- WeCare@lsbc.net
Celzie Namer
2 months ago
1

if i could leave a 0 star i would, this place is terrible they do not let you talk to your loved ones. they didn’t even tell my loved one that i was trying to contact him even though they said about 4 times that they would relay the message to him and have him call me and when he was let out today he told me that they never even told him i called. so sickening do not send your loved ones there for help find somewhere else please no on deserves yo go days without talking ti their loved ones.

Response from the ownerInvalid relative date format:
Thank you for your feedback. We apologize for the frustration caused. We understand how important communication is. If you'd like to further discuss this, please feel free to reach out- wecare@lsbc.net <br>Thank you!
Alexander Karev
3 months ago
1

place was awful staff unhelpful except for one male staff member who pushed for me to be released after having been there for over two weeks food was awful and they threaten to take you to court if you don't agree to be treated and there's no therapy groups saw a psychiatrist once while i was there

Response from the ownerInvalid relative date format:
Thank you for sharing your experience. We’re truly sorry to hear that you had a negative experience with us. Your feedback about the food, staff, and lack of therapy groups is concerning and I'd like to look into that further. We do our best to provide compassionate care, and we're glad to hear that one of our staff members made a positive impact on your stay. <br><br>We take all feedback seriously and would appreciate the opportunity to discuss your experience further. Please reach out to us directly if you'd like to provide more details- WeCare@lsbc.net
Marisol Torres
3 months ago
1

The worst place I have visited after being in several psychiatric places. All the disastrous, horrible medical staff without any empathy.

Response from the owner2 months ago
Thank you for sharing your feedback. We are truly sorry to hear about your negative experience. Providing compassionate care is our top priority. I'd like to look into this situation further. If you have any additional details to share please send those to wecare@lsbc.net Thank you!
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