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Los Alamitos Medical Center

3751 Katella Avenue Los Alamitos, CA 90720
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Los Alamitos Medical Center CA 90720

About Los Alamitos Medical Center

Los Alamitos Medical Center is now UCI Health, but the hospital is in the same location in Los Alamitos, California. The UCI Health network is nationally recognized for excellence and has six hospitals in Southern California, including the Los Alamitos facility. The hospital has an emergency room where individuals in a mental health or substance misuse crisis can receive care. 

Physicians will stabilize you and then refer you to their psychiatry services, where they have 24/7 emergency evaluations. The hospital accepts insurance from a wide variety of providers, including Medicare. It is conveniently located near I-605 and I-405. 

Modern Hospital Setting

The hospital offers secure psychiatric and detox units in a modern setting. There are shared therapeutic spaces with individual patient rooms, a cafeteria and in room meals for clients admitted to the unit. 

Patients have noted that both the medical and behavioral health staff are attentive and professional. They mention feeling supported during the crisis that brought them to the hospital. Some clients have highlighted the coordination between mental health and medical services for those with complex cases. 

The hospital is next to El Dorado Park and Nature Center. Clients’ families can take advantage of the open green spaces to relax while waiting to visit with their loved ones in the program. Downtown Los Alamitos is also nearby, where there are community centers and other helpful resources. 

Specialized Treatment Tracks

The addiction and co-occurring mental health treatment services are for adults 18 and older. They have specialized treatment tracks for seniors and older adults receiving behavioral health care. 

The clinicians offer tailored treatment services for those having a medical crisis in addition to their addiction problems. Physicians coordinate care with mental health personnel to provide comprehensive treatment.

Facility Overview

Bed icon 167
Number of Available Beds

Latest Reviews

Kimberly Ochoa
1 month ago on Google
5
UPDATE UPDATE ⭐️⭐️⭐️⭐️⭐️ A Million and One Stars for the Care I Received ⭐️⭐️⭐️⭐️⭐️ I recently visited the ER 8/9/25 and had another incredible experience that I feel deeply grateful for. From start to finish, the level of care I received was nothing short of amazing. I would truly give a million and one stars if I could—especially to my nurse Noel and my doctor. Their professionalism, compassion, and dedication were clear every step of the way. Noel, this isn’t our first run-in, and while I truly hope it’s our last (at least in a hospital setting!), I want to thank you from the bottom of my heart for the care, patience, and kindness you showed me once again. You go above and beyond, and it never goes unnoticed. This hospital genuinely cares about your health. They treat you like a person, not just a patient—and that makes all the difference. I also want to gently remind anyone reading this: when you visit an ER, please remember it’s not a hotel, and the staff are not there to wait on you—they’re there to save lives. If you’re waiting, it usually means you’re stable and someone more critical needs immediate care. Once you understand that, your whole perspective shifts, and the experience becomes much less frustrating. So thank you again, to Noel, my amazing doctor, and the entire ER team. You’re all heroes, and I’m incredibly thankful for everything you do! ⭐️⭐️⭐️⭐️ UPDATE I recently had a visit to the ER at UCI Los Alamitos (7/27/25) , and while I did spend my entire stay in the ER lobby (which is just the reality of how emergency rooms can be these days), I still received absolutely outstanding care from the entire team. Nurses Alyssa and Jenny truly went above and beyond for me. They were so kind, patient, and attentive—making me feel genuinely seen and cared for. It’s rare to feel that kind of compassion in such a busy environment, but they managed it effortlessly. I also want to thank Dr. Keenan and Dr. Icasiano, who were both brilliant. Despite the chaos of a very hectic ER, they were incredibly thorough in trying to figure out what was going on with me and helped manage my pain with empathy and professionalism. As someone who is chronically ill and unfortunately has to visit the hospital often, it really meant a lot to feel heard. That simple act of being listened to is powerful, and it says a lot about the culture and care at this ER. Thank you again to everyone who helped me—I can’t say it enough. I never thought I’d be writing a positive review about an ER visit, but here we are — and it’s all thanks to the incredible team who took care of me on 7/19/25 around 7 PM. From the moment I got there, Liz and Natasha (my amazing nurses) were total angels. They were patient, gentle, and truly present — checking in on me, making sure I was as comfortable as possible, and showing real compassion in a situation that can easily feel overwhelming. You don’t always get that level of care in a hospital setting, but they went above and beyond. The EMT specialist — aka the guy with the great hair (you know who you are!) — was not only professional and kind during the visit, but after my stay, he personally wheeled me out to my car. He made sure I got in safely and even took a moment to meet my adorable puppy — and he was an absolute sweetheart to her too! That little gesture meant so much more than he probably realized. And then there’s Dr. Chapman. I can’t thank him enough . It’s rare these days to meet a doctor, especially in the ER, who genuinely listens. He didn’t rush, he asked thoughtful questions, and he made me feel heard — which honestly made all the difference. This whole team reminded me that there are still people in healthcare who truly care. I walked (well, rolled) out of there feeling not just better physically, but seen and respected. Thank you all for treating me like a human and not just a chart. You’re the best. 💛
Response from the owner1 week ago
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority.
Amelia Bakshi
1 month ago on Google
5
I had surgery last week at Los Alamitos medical center. I will admit I was apprehensive after seeing reviews on here that were so bad, but I trusted the surgeon and hoped for the best. I am so glad I did. The check in was ok- not bad. Everything else about my experience was great! The nurses in the outpatient surgery area were friendly, helpful and caring. They explained everything they were doing. When I was brought back to the surgery staging area, everyone was nice, thorough, respectful.and I felt secure that they were paying attention to what they were doing. The number one reason I am taking the time to write this review is because Jess, the woman who handled my discharge, was exceptional. She gave clear instructions, answered all questions in a patient, thorough way, I never felt like I was being rushed or bothering her or taking too much time. Her calmness, efficiency and caring competent manner was really great!
Response from the owner1 week ago
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority.

- UCI Health
Jody Bautista
1 month ago on Google
1
Was rushed in by paramedics from a head injury. When trying to put a IV in me and couldn’t ended up telling me drink water and if you keep it down you should be good. Asked for something for the pain since I just received stitches a minute ago.. never once brought me anything. Just told me to walk the hallway and go.
Response from the owner1 week ago
We are sorry about the challenges you faced with our services. Your feedback is crucial to us. Feel free to reach out to us at https://www.ucihealth.org/patients-visitors/patient-feedback, so we can work through your specific concerns.

- UCI Health
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.9 / 10

Accepted Insurance

Los Alamitos Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Building icon

3751 Katella Avenue
Los Alamitos, CA 90720

Fact checked and written by:
Susan Bertram, BA
Edited by:
Eric Owens

Rehab in Cities Near Los Alamitos

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Reviews of Los Alamitos Medical Center

2.6/5 (381 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (381 reviews)
Kimberly Ochoa
1 month ago
5

UPDATE UPDATE ⭐️⭐️⭐️⭐️⭐️ A Million and One Stars for the Care I Received ⭐️⭐️⭐️⭐️⭐️ I recently visited the ER 8/9/25 and had another incredible experience that I feel deeply grateful for. From start to finish, the level of care I received was nothing short of amazing. I would truly give a million and one stars if I could—especially to my nurse Noel and my doctor. Their professionalism, compassion, and dedication were clear every step of the way. Noel, this isn’t our first run-in, and while I truly hope it’s our last (at least in a hospital setting!), I want to thank you from the bottom of my heart for the care, patience, and kindness you showed me once again. You go above and beyond, and it never goes unnoticed. This hospital genuinely cares about your health. They treat you like a person, not just a patient—and that makes all the difference. I also want to gently remind anyone reading this: when you visit an ER, please remember it’s not a hotel, and the staff are not there to wait on you—they’re there to save lives. If you’re waiting, it usually means you’re stable and someone more critical needs immediate care. Once you understand that, your whole perspective shifts, and the experience becomes much less frustrating. So thank you again, to Noel, my amazing doctor, and the entire ER team. You’re all heroes, and I’m incredibly thankful for everything you do! ⭐️⭐️⭐️⭐️ UPDATE I recently had a visit to the ER at UCI Los Alamitos (7/27/25) , and while I did spend my entire stay in the ER lobby (which is just the reality of how emergency rooms can be these days), I still received absolutely outstanding care from the entire team. Nurses Alyssa and Jenny truly went above and beyond for me. They were so kind, patient, and attentive—making me feel genuinely seen and cared for. It’s rare to feel that kind of compassion in such a busy environment, but they managed it effortlessly. I also want to thank Dr. Keenan and Dr. Icasiano, who were both brilliant. Despite the chaos of a very hectic ER, they were incredibly thorough in trying to figure out what was going on with me and helped manage my pain with empathy and professionalism. As someone who is chronically ill and unfortunately has to visit the hospital often, it really meant a lot to feel heard. That simple act of being listened to is powerful, and it says a lot about the culture and care at this ER. Thank you again to everyone who helped me—I can’t say it enough. I never thought I’d be writing a positive review about an ER visit, but here we are — and it’s all thanks to the incredible team who took care of me on 7/19/25 around 7 PM. From the moment I got there, Liz and Natasha (my amazing nurses) were total angels. They were patient, gentle, and truly present — checking in on me, making sure I was as comfortable as possible, and showing real compassion in a situation that can easily feel overwhelming. You don’t always get that level of care in a hospital setting, but they went above and beyond. The EMT specialist — aka the guy with the great hair (you know who you are!) — was not only professional and kind during the visit, but after my stay, he personally wheeled me out to my car. He made sure I got in safely and even took a moment to meet my adorable puppy — and he was an absolute sweetheart to her too! That little gesture meant so much more than he probably realized. And then there’s Dr. Chapman. I can’t thank him enough . It’s rare these days to meet a doctor, especially in the ER, who genuinely listens. He didn’t rush, he asked thoughtful questions, and he made me feel heard — which honestly made all the difference. This whole team reminded me that there are still people in healthcare who truly care. I walked (well, rolled) out of there feeling not just better physically, but seen and respected. Thank you all for treating me like a human and not just a chart. You’re the best. 💛

Response from the owner
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority.
Amelia Bakshi
1 month ago
5

I had surgery last week at Los Alamitos medical center. I will admit I was apprehensive after seeing reviews on here that were so bad, but I trusted the surgeon and hoped for the best. I am so glad I did. The check in was ok- not bad. Everything else about my experience was great! The nurses in the outpatient surgery area were friendly, helpful and caring. They explained everything they were doing. When I was brought back to the surgery staging area, everyone was nice, thorough, respectful.and I felt secure that they were paying attention to what they were doing. The number one reason I am taking the time to write this review is because Jess, the woman who handled my discharge, was exceptional. She gave clear instructions, answered all questions in a patient, thorough way, I never felt like I was being rushed or bothering her or taking too much time. Her calmness, efficiency and caring competent manner was really great!

Response from the owner
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority.

- UCI Health
Jody Bautista
1 month ago
1

Was rushed in by paramedics from a head injury. When trying to put a IV in me and couldn’t ended up telling me drink water and if you keep it down you should be good. Asked for something for the pain since I just received stitches a minute ago.. never once brought me anything. Just told me to walk the hallway and go.

Response from the owner
We are sorry about the challenges you faced with our services. Your feedback is crucial to us. Feel free to reach out to us at https://www.ucihealth.org/patients-visitors/patient-feedback, so we can work through your specific concerns.

- UCI Health
Don Yutuc
1 month ago
5

The staff is awesome. From the admin office, to the ER/ICU Staff, the doctors and nurses.

Response from the owner
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority.

- UCI Health
Joseph Paepule
1 month ago
5

It's been a year now since I got My Big toe amputated from your hospital just wanted to say thank you for the love your staff showed me on the 2nd floor I had got attached to you all it was a pleasure meeting the staff I'm so thankful and grateful and the kitchen staff food was good also from kitchen staff I wanted to say thank you Roxanne galindo for The kindness you showed me and I will never forget your beautiful smile that used to brighten My mornings your hospital was good and I was comfortable there could let your staff know I said thank you and Kitchen staff and My beautiful friend Roxanne galindo I will never forget about you

Response from the owner
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority.

- UCI Health
Ms. Ouchi
1 month ago
5

I went in today for a same day outpatient surgery. From the time I entered to get help from the front desk, to another gentleman who came to check and help me fix a mistake my obgyn’s office made in scheduling, to the 2 nurses who did pre-op check in, to the anesthesiologist, to the nurse who worked along side my obgyn, to the nurse who watched and wheeled me after , to the very last nurse who was with me to get discharged I was highly impressed. Each of these 8 people went above and beyond to make my time there as comfortable as possible and made me smile often before and after the surgery. I walked away highly impressed and grateful and even with a smile thinking of each individual who took the time to make me feel comfortable and cared for. Much appreciated to you all who took care of me today. I am beyond grateful!!!! I just wish I had all their names so I could give each of them a shout out!!!!

Response from the owner
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority.

- UCI Health
Ann Hoe
2 months ago
5

ER IS THE BEST HOSPITAL been HERE MORE THAN a few times not by choice I just want to live a long happy life so when my dr is out of town and not available and I need serious attention I come here so greatful for everything DR J and and RN Jennie were skilled and gave me everything I needs to get we’ll ❤️‍🩹tonight

Response from the owner
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority.

- UCI Health
queenaddy
2 months ago
1

They treat their nurse assistants horribly and abuse them by giving too much work for one person, all with bad pay. Some nurses are mean and unhelpful/unproductive. Unfair treatment and superiority system, yikes.

Raising Jake Studios
2 months ago
1

Both of my parents have been admitted to this hospital several times in the past 2 years and we always have to same problem - NO COMMUNICATION from the attending physicians (who never seem to be around). I understand they are busy but so is everyone else! We ask for status/diagnosis and get NO ANSWERS. They released my father 3 weeks ago after being treated for pneumonia which got worse after returning home. He is now back in and after 1 week of numerous tests there is, again, NO STATUS or info from ANY Doctor. Called the nurses station multiple times and no one picked up after 20+ rings. TERRIBLE COMMUNICATION.

Response from the owner
We are sorry to hear about your experience. Let's work together to sort things out. Please reach out to our Patient Relations team at https://www.ucihealth.org/patients-visitors/patient-feedback. We're here to support you through any challenges you're facing.

- UCI Health
Dee Beng Lim
2 months ago
5

Very friendly staff from reception area to the nurses and doctors

Response from the owner
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority.
Lizz Frankenberg
2 months ago
1

Ever since it switched from Los al e.r to u.c health they suck. I went in for back pain and a hard lump on my back .the nurse barged in while I was getting my blood pressure done , and instead of waiting until my blood pressure was done she immediately started asking me to show her where the lump is , so I had to move around obviously to show her where it is on my back , and then she was saying how high my blood pressure was and had me re take it , well no shit it’s high you have me moving around during a blood pressure reading instead of just having patience and waiting until it’s done. I myself work in the medical field and know how to take someone’s blood pressure . She was trying to dismiss my lump on my back saying I didn’t need an ultrasound but “if it makes me feel better she will order one” …. Was hella rude . Had me wait over 3 hours and still hadn’t even been seen for my ultrasound so I left , worst hospital around and if your in an emergency situation I wouldn’t go there . Everyone seemed like they were sitting around chatting like there were no patients in the waiting room.

Response from the owner
We are sorry to hear about your experience. Let's work together to sort things out. Please reach out to our Patient Relations team at https://www.ucihealth.org/patients-visitors/patient-feedback. We're here to support you through any challenges you're facing.

- UCI Health
Marilyn Barnett
2 months ago
5

My husband was in Los Alamitos Hospital for 9 days in April and 11 days in June. He had a surgery with each visit. I can’t think of a single complaint, he said even the food was really good. The nurses were thorough, skilled and caring. Everyday doctors came to check on his progress and condition. The times he needed attention, they would promptly respond. They work hard to make their patients healthy again. Thank you for all you do Thanks for all you

Response from the owner
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority.

- UCI Health
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