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Los Alamitos Medical Center

3751 Katella Avenue Los Alamitos, CA 90720
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Los Alamitos Medical Center CA 90720

About Los Alamitos Medical Center

Los Alamitos Medical Center, located in Los Alamitos, California is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Los Alamitos Medical Center include age-sensitive addiction treatment considering health and life-stage issues of older adults.

Facility Overview

Bed icon 167
Number of Available Beds

Latest Reviews

Gilly John
2 months ago on Google
1
Waited in er over 4 hours. Went to another er and got seen within The hour. I worked in ER for years and have never seen a disorganized place like this. It’s dirty and employees are kinda rude and inconsiderate ! Go else where for help! This is not the Er to seek medical care.
Response from the owner1 month ago
We are sorry about the challenges you faced with our services. Your feedback is crucial to us. Feel free to reach out to us at https://www.ucihealth.org/patients-visitors/patient-feedback, so we can work through your specific concerns. <br><br>- UCI Health
Charie Marie Fuller
2 months ago on Google
5
I was admitted a hole ago and the staff the nurse they are so hospitable u can feel there care .. I want to thank u from the bottom of my heart the doctors, nurses and the staff who’s with me .. Thank u so much 💜💜🙏🙏
Response from the owner1 month ago
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority. <br><br>- UCI Health
Martha Romani
2 months ago on Google
1
Great job on the emergency staffing to stabilizing me. Once admitted to the facility on Friday he first floor I was completely neglected by the staff on Friday night, rude and unattended staff, low level of hygiene in the room, share room with a patient that was allowed to have 4 loud visitors at 24 hrs visiting hours without following protocol on any king of health care.
Response from the owner1 month ago
We are sorry to learn about what you've been through. Your well-being is our priority, and we're committed to making things right. Please contact Patient Relations at https://www.ucihealth.org/patients-visitors/patient-feedback so we can address this situation promptly. <br><br>- UCI Health
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.5 / 10

Location

Accepted Insurance

Los Alamitos Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Building icon

3751 Katella Avenue
Los Alamitos, CA 90720

Rehab in Cities Near Los Alamitos

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Reviews of Los Alamitos Medical Center

2.6/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (100 reviews)
Gilly John
2 months ago
1

Waited in er over 4 hours. Went to another er and got seen within The hour. I worked in ER for years and have never seen a disorganized place like this. It’s dirty and employees are kinda rude and inconsiderate ! Go else where for help! This is not the Er to seek medical care.

Response from the ownerInvalid relative date format:
We are sorry about the challenges you faced with our services. Your feedback is crucial to us. Feel free to reach out to us at https://www.ucihealth.org/patients-visitors/patient-feedback, so we can work through your specific concerns. <br><br>- UCI Health
Charie Marie Fuller
2 months ago
5

I was admitted a hole ago and the staff the nurse they are so hospitable u can feel there care .. I want to thank u from the bottom of my heart the doctors, nurses and the staff who’s with me .. Thank u so much 💜💜🙏🙏

Response from the ownerInvalid relative date format:
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority. <br><br>- UCI Health
Martha Romani
2 months ago
1

Great job on the emergency staffing to stabilizing me. Once admitted to the facility on Friday he first floor I was completely neglected by the staff on Friday night, rude and unattended staff, low level of hygiene in the room, share room with a patient that was allowed to have 4 loud visitors at 24 hrs visiting hours without following protocol on any king of health care.

Response from the ownerInvalid relative date format:
We are sorry to learn about what you've been through. Your well-being is our priority, and we're committed to making things right. Please contact Patient Relations at https://www.ucihealth.org/patients-visitors/patient-feedback so we can address this situation promptly. <br><br>- UCI Health
Lisa Valade
4 months ago
4

Long wait times in the ER are unbearable , but I am writing this review for my mom’s nurse Holly. Let’s just say my mom couldn’t have any food or water for the 5 days she was there and having an NG tube is no fun. Holly was amazing. Attentive, caring and went above and beyond to try to help my mom stay comfortable and cared for. Her attention to details and communication with myself and my mom was beyond wonderful. We both appreciated having her there.

Response from the ownerInvalid relative date format:
We appreciate the positive rating. We hope to provide an even better experience, if you need our services again. <br><br>- UCI Health
David Wise
4 months ago
1

This hospital is a rip off. I took my wife there for a flu like symptoms and we ended up with $12,000 bill. Mostly covered by the insurance but we had to pay about $1,000 for deductibles. Lab services $6,000 (between flu swap, blood works, covid test). Emergency room visit $5,000. No one can explain what is this $5,000 for. Not to mention the 7 hours wait for a flu. It used to be a lot better before UCI health took over.

Response from the ownerInvalid relative date format:
We're sorry to hear about any difficulties that you encountered during the billing process. We'd like to look into the situation you've described, so please contact our Patient Financial Services for further assistance: 833-353-7700 <br><br>- UCI Health
Zoe
4 months ago
1

If you don't have time to read in entirety, hear me in these two things: DO NOT receive care here if you can help it, and DO NOT come here for oncology,. I am in the group that would give 0 stars. My mother is being "treated" in the oncology department and E.R., and they are ACTUALLY the worst. I would say they are a mirage of a hospital, not a place to treat people for anything really. Let's see, where do I start? This review isn't even for the hospital administrators, because they aren't likely to change anything. This is a lazy hospital, with physicians and nurses who couldn't care less. Pay attention to how many reviewers mention (non)disposal of feces and urine. My mother who is only 52, a healthy and active woman before her stage 4 ovarian cancer diagnosis. She had no symptoms, until almost all at once. She had a terrible reaction to her first round of chemo, and was asleep for several hours. She wet herself, because she was basically comatose, and the nurses had nothing to provide my sister with to clean her up, not even a towel or clean scrubs ro change her into. So they might have provided a sheet, which my sister covered her with while my aunt went to retrieve clean clothing from my mother's house. When they finally sent her to the E.R. knowing something was wrong, they did nothing for her there either, except to provide a bed. I don't believe they put a catheter in, and she couldn't walk yet, and no nurseds came to help her use the restroom, so my sister and step-dad had to help my mom urinate on a bed pad, and my poor mother, who was still out of it, was nonethless refusing out of the sheer lack of dignity in it. I think it was frustrating and embarrassing for. Then her oncologist couldn't be bothered to reach out even by telephone to explain what may have happened to her patient, who was basically put in a coma by the chemotherapy, and none of the doctors in the E.R. had answers either, so they just gave a half version of one telling us that, "It was probably the Benadryl." Imagine being put in a coma, and no one will tell you what happened to you, because your doctor can't be bothered, and everyone in the hospital couldn't care less and no one does any investigating whatsoever, they just release you once you're awake and can walk? Truly the worst hospital I have ever come across. My mom got results from another PT scan, and again, her doctor can't be bothered, or a tech, or anyone to read the results and break them down for us, so we are just reaching out to friends and family who are in the medical field, and deciphering things on Google. The ONLY people who did anything to take care of my mom, were the people that siphoned internal fluids that caused my mom's belly to be distended. Other than that, 0 stars, and an F for failure. By the way, her oncologist is a joke. Maybe she just doesn't care about my mom because her diagnosis is a hard one to beat, but truly she has disappointed us so thoroughly. I believe she is giving zero care for her patients like my mother, who have a late stage diagnosis, just waiting for them to die basically, because why work harder when the checks roll in anyways? Just don't be treated here if you can help it. And long story short, yes we are going to find my mother a new doctor.

Scott Leitz
4 months ago
5

I don’t understand all the negative reviews and comments. I suspect it’s mostly from people without legitimate medical issues. It’s not first come, first served. They have a triage system to determine the severity of the cases.

Response from the ownerInvalid relative date format:
Thank you for the 5 stars! Best wishes! <br><br>- UCI Health
Emma Arias
4 months ago
5

Good service

Response from the owner4 months ago
Thank you for taking the time to write such a glowing review! Your positive feedback fuels our commitment to exceptional care. We're here to support you every step of the way, as your well-being is our top priority.
Cesar Lopez
4 months ago
5

My dad recently had surgery here and stayed from 2-12-25 until 2-21-25. I had previously stayed in the hospital with him at UCI Orange and was impressed with the care the nurses gave him during his stay. The nurses here in Los Alamitos are amazing I got to spend time with him and see the care they gave him Keanna, Kaleigh, Miriam, Mona, Sara, and Telisa were very kind. I think Keanna went above and beyond with her compassion care and sweetness in the way she treated my dad and all her other patients equally many of which did not have visitors with them. She made me wish I was a patient to so I could also get her special treatment the world needs more people like her. I will definitely go back for any future medical needs they are some of the best nurses I've seen and I have been to many hospitals in LA and OC. Thanks for all your help.

Response from the ownerInvalid relative date format:
That's exactly what we strive for! We have the best people, and are glad that you can always trust us with your care. Best wishes! <br><br>- UCI Health
Jill Aldeen
5 months ago
1

Well we have been here in the ER since 6 am it is now 9 pm and we’re supposed to be admitted to a room hours ago. The nurse care was average. They told us the orthopedic doctor was going to see her as she has a fractured wrist that has been temporarily splinted, he never showed up today. Multiple doctors came in to give their opinion, nurses were confused as to what tests were ordered and given I had to tell them they were already done. The main nurse was asleep at her desk.. I will never come here again ! This is unacceptable and I am very surprised that now supposedly Being UCi that they are operating like this. I would not recommend coming here, thank goodness my mom has us to advocate for her.

Response from the ownerInvalid relative date format:
We are sorry to hear about your experience. Let's work together to sort things out. Please reach out to our Patient Relations team at https://www.ucihealth.org/patients-visitors/patient-feedback. We're here to support you through any challenges you're facing.<br><br>- UCI Health<br>
Shari Pyles
5 months ago
1

Many people told me don’t go to Los Alamitos Emergency but I had no choice as an ambulance was taking me there from urgent care. When I arrived with severe pain on the left side of my back and my arm I was brought to a folding chair in the hallway to sit and wait. There was a hazardous waste basket next to me and on the other side a metal file cabinet I think. I had the Norovirus and was so dehydrated but nothing was offered to me. No IV no water no food. I had three procedures. An EKG, an x-ray, and a blood test. I had to sit there for hours and hours to wait for the results of these three procedures. I never left that folding chair. No one ever offered me food water nothing. Finally as it was starting to get dark I got up and went to one of the nurses I guess at the desk and said I can’t wait any longer I must go. She said we just need the results of the X-ray I said I’m sorry I’ll come back tomorrow I cannot go on any longer so I left. The next day early in the morning my daughter brought me back and I had to go through the complete re-entry. Pay another co-pay have the blood work done and sit and wait and wait and wait. Finally I was taken to I guess the emergency room and was told there’s your bed. It was just a bed no pillow no blanket no nothing. I asked so now what are we gonna do. The lady said a doctor will talk to you. Well yes the doctor did talk to me hours and hours later. No one offered me food no one offered me water no one offered me an IV I just had to scream out for a pillow and a blanket and what I was waiting for. Finally at the end of the day a doctor comes and tells me that my potassium is very low. He looks like he wants me to stay in the hospital but no I wanna go home where I can get much better care taking care of me. Whoever told me don’t go to Los Alamitos was right. What is the problem with Long Beach. Memorial Hospital was full and so was St. Mary’s so then you have to go where they have room for you but they don’t have room for you. I spent a lot of money on absolutely nothing but getting completely upset. I couldn’t believe this has happened. I actually made an appointment with my primary care just to let him know the experience I had with urgent care and with Los Alamitos hospital. God forbid if I ever really do get seriously sick. I don’t think I would survive it. God help all of a seniors.

John Yadon
5 months ago
1

Worst Emergency Room service I have ever experienced. If you need care I suggest you go elsewhere.

Response from the ownerInvalid relative date format:
We are sorry about the challenges you faced with our services. Your feedback is crucial to us. Feel free to reach out to us at https://www.ucihealth.org/patients-visitors/patient-feedback, so we can work through your specific concerns. <br><br>- UCI Health
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