I have waited 3 months to schedule an appointment based off a Dr refferal the was sent in. I have called and called with no response. Finally fed up I drive down to their facility to schedule the appointment. Me and my three year old where then meet by security like we were ...
About UCHealth Mountain Crest Behavioral Health Center – Fort Collins
UCHealth Mountain Crest Behavioral Health Center – Fort Collins is a behavioral health facility that offers drug and alcohol rehab services in Fort Collins, Colorado. They treat people with substance use disorder including opioid use disorder. They also treat people who have mental health conditions in addition to addiction issues. They accept most major types of insurance.
They provide emergency detox treatment for people who have drugs in their system when they come in. Detox lasts from three to five days. They can give you medication assisted treatment if necessary. After you have stabilized, you can start their intensive outpatient program which involves coming in several times a week for therapy.
Although you may have several private sessions, most of the therapy you have will be in a group. The treatment you receive will be focused on education.
You will learn how to process difficult situations and thoughts that may have led you to have problems with substances in the first place. You will learn how alcohol affects your judgment and your body. You will learn about the effect of addiction on a person’s loved ones. You will also work on basic life skills.
Family members are invited to come to one group a week. It is important for those around you to understand what you need from them to stay sober.
Former clients have stated that the staff works well together and is helpful. They say that the therapists are very understanding.
Latest Reviews
This place is dangerous!!!! I had an elderly family member that was there because of her medication not working and she was having thoughts of hurting herself. After i think two weeks, they had not gotten her medication fixed. They told my cousin that they we're releasing her and he told them that he was out of town and could not pick her up to bring her home and that there was nobody that would be there with her. She was supposed to be going to a nursing home for Rehab before going home. Mountain Crest did not follow through on that. Instead what they did was bring her home at night without anybody there without any medication and she did not even have her house key. The neighbor had to come over and unlock the door! So Mountain crust basically did nothing! The medication was not fixed and all they did was drop her off back at home in the middle of the night! Complete incompetence!
Response from the owner2 months ago
Clista, we are very sorry to learn of your unsatisfactory experience. We want all of our visitors patients, families, and friends to have visits with us that exceed expectations. Please call us at 970.495.7346 or email PatientRepresentativeNorth@uchealth.org and we will work with you to make your experience a more positive one.
Obviously you dont go here if you're doing fantastic in life.Well I got wrote off for missing a couple appointments, with them knowing full well I take care of my grandma on hospice, who passed shortly after. But schedule became irregular (tending to someone up any time of the day or night) and their app wouldnt work on top of it for me either.Not to mention divorce during all this troubling things, and well lost my medicaid during divorce and went to sign back up with my Doc, I get rejected and am not able to go there again? I thought these people were supposed to have a little understanding on these types of things??? I loved my Doc, Kendra Benners, but ouch that hurt getting rejected to come back to be a patient, and my dog dies last night (NO JOKE) and now I have no where to really go that would get me in fast like they do. Its just awful. I needed a heart for the last few months, and well all you get is the shaft. I dont like summit stone much, and i guess thats pretty much my only option. So well. screw my mental health I guess.what a joke this is.
Response from the owner2 months ago
Rob, we're sorry to hear about your experience. Your feedback and impressions are of the utmost importance to us. Our staff is here to assist you in resolving your concerns. Please take the time to speak with one of our patient representatives who are available by email at PatientRepresentativeNorth@uchealth.org or by phone at 970.495.7346.
Coming here was the best life choice I have made. It is humbling, but a life changer
Response from the owner2 months ago
Cherri, thanks so much for your kind review and for sharing your experience. We are grateful for the 4-star rating and for your feedback. 
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7.8 / 10
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Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Professional services are often necessary to recover from addiction. Drug rehab in Colorado provides the expert services needed to address the complex issues of addiction and help individuals start their recovery journey.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Colorado
Contact Information
(970) 207-4800 
4601 Corbett Drive
Fort Collins, CO 80528
Get Help Now - 970-364-8382
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Fact checked and written by:
Eliza Gale
Edited by:
Kerry Nenn, BSW
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