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Parkridge Valley Child & Adolescent Campus

2200 Morris Hill Road Chattanooga, TN 37421
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10
Top 10 Rehab In Chattanooga
Parkridge Valley Hospital Child and Adolescent Campus TN 37421

About Parkridge Valley Child & Adolescent Campus

If your teenager is showing signs of drug or alcohol addiction and you aren’t sure where to go for help, Parkridge Valley Hospital could be the answer. This behavioral health hospital has a dedicated campus for kids and adolescents in Chattanooga, Tennessee. There’s a program for kids ages 5 to 12, too, but it’s the program for teens ages 13 to 18 that helps with addiction.

At this inpatient program, your child will get help for their substance abuse and also any other behavioral health issues they might have. They’ll learn skills to help them overcome their addiction and maintain sobriety. They’ll also have counseling and group therapy. They’ll build a peer support group of other sober teens and enjoy activity therapy.

One thing I loved to see about this facility is that they involve the family so much in the teen’s care. They know you want to do everything you can for your child. They’ll work with you to set goals for your teen’s treatment. They’ll also teach you how you can support your child’s recovery.

The staff at this rehab are experts in working with kids and teens. The staff are what make the difference to former clients. The counselors and other team members make sure every child feels welcome and cared for so your teen will be in good hands.

Latest Reviews

Kayleigh Morgan
2 months ago on Google
4
When I first came here I expected it to be a terrible place due to all the negative thoughts I would have. Starting with the first month I thought I was absolutely losing my mind. there were routines I wasn't used to, new faces, rules, etc. Heading towards the second month I would always end up getting into things like drama and used it as a distraction, which I thought would help but it didn't. By the third month I had learned a LOT. I stayed to myself more often, I was used to my meds, the routines, food, etc...Staying to myself more made it a lot more easier to cope and actually think before I speak since I struggle with impulsive behaviors. As I reached my fourth month I came towards the end of my treatment, I felt I guess, calm. even though sometimes things were hectic, I knew how to handle things the appropriate way. I learned boundaries, communication, and how to be assertive. with gathering all of this almost at once and having a bonus of having it together made me feel calm, I wasn't stuck with the screaming in my head, it was quiet and I could think. Overall, my thoughts on this place is pretty positive. yes it has its ups and downs but it was pretty great to have help. the only thing I really had a problem with was some of the food ... It was just the thought of having almost the same thing everyday. I also met a lot of good people, including the staff members. I would mention shout outs but I wouldn't want any of the other staff members to get offended .Overall, great nurses, BEST DOCTOR EVERRRR (Mr.Dr.Nurse.Jennings)Great place -Kayleigh :)
Response from the owner2 months ago
So glad to hear your positive feedback! Thank you for taking the time to leave us this review.
Ciarra Soulsby
3 months ago on Google
5
Parkridge Valley is one of a kind, the staff are amazing they helped me through everything I was going through. Especially the following techs, Ms. Meka, Ms. Keisha, Ms. Jackie, Ms. WoWo, Ms. Megan, and Ms. Erica, all of these techs helped me through what I was going through, they were the ones that kept me on track and didn't give into my urges. The Nurses, Nurse Jessica and Nurse Hallie were amazing at their job. The social workers were amazing and cared about what you had to say. Ms. Catherine and Ms. Sara they always provided us with something fun other than sitting on the unit. Even on the Acute side all of the techs and nurses were more than amazing. I Love Y'all.---CiCi
Response from the owner1 month ago
Reviews like this are inspiring. Thank you for sharing!
aly f ?
3 months ago on Google
1
I m going to be as objectively factual as I can in this review.I cannot stress enough that this is not the place to get better. In no way did I improve in my 9 day stay, and I have serious doubts that anyone I met during my inpatient stay is likely doing much better.To put it simply, the psych ward is atrociously unequipped with the necessary resources, staff, or environment to help patients. Which, arguably, is the entire purpose of a psych ward.There are genuinely good staff members there, but they lack the training or knowledge to actually improve anything. There was not a single day without an incident of staff misconduct, mistreatment of patients, and general ignorance and lack of empathy. Many of the staff treated the patients like unruly animals who lack awareness or the ability to comprehend reasoning.My social worker, Skyla P or Miss Skylar was the worst example I can remember. She is being payed to help troubled children, but she s terribly apathetic (as if it s not her job to care). She was rude, uncaring, and displayed some kind of superiority complex. She insisted ridiculous solutions such as love languages and communicating boundaries and emotions (seriously?). She was constantly mislabeling and pushing certain ideologies onto me You seek attention or you re resisting treatment to stay longer . Again, seriously? She would belittle me or decide how i feel without any proper evidence and then pretend i was a dramatic child throwing a tantrum when I stopped valuing her advice . She sent me back to the adults who were the reason for my instability and in the end couldn t decipher my problem besides unstable .This woman actively believed pathological liars and made the conscious decision to send a child who was clearly suffering right back to the traumatic situation that was responsible for her instability and inability to function. I can t imagine she s actually improved many situations.Eventually, I grew sick of their insufficient treatment. I did the worksheets and just focused on leaving. They were actively punishing me for not getting better (as if being trapped with a bunch of equally unwell teenagers with no privacy or ways to cope was going to eventually make me better?). I kid you not, barely 24 hours after i stopped voicing my constant urges to harm myself (aka they didn t ask, and i didn t bring it up) I was sent home.My social worker talked to my parents, telling them about love languages and effective communication . I sat there completely unresponsive, in disbelief and honest terror to go back home. She sent me back, and you may find this surprising but i never did get better.Perhaps there is an explanation. Maybe I just had a bad experience. But i can t imagine that in the 6 months since my stay much has changed. If you are actually hoping to get better, do not go here.It would be cheaper and less work to print out feeling charts and fill out mindless emotion busywork at home.
Response from the owner2 months ago
Hi, we appreciate your review. Please reach out to us at (423)553-5735 at your earliest convenience so that we may address this with you directly.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Location

Accepted Insurance

Parkridge Valley Child & Adolescent Campus works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
12-step icon12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is an intensive outpatient option for those with moderate to severe addictions, allowing you to return home at the end of the day. It can be an alternative to hospitalization or used as a step-down option. PHP treatment requires a minimum of 20 hours of treatment per week for an average of 90 days. Depending on your needs, PHP treatment includes relapse prevention, medication management, and behavioral therapy services. PHP treatment is often covered by providers.
24-hour icon24-Hour Clinical Care
Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.
medically-assisted-detox iconMedically Assisted Detox
To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

While engaged in couples therapy in Tennessee, you'll learn how to trust, communicate, forgive, and manage emotions. Developing these skills can be beneficial at any time during the relationship, but they are particularly crucial when facing life challenges.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.

Amenities

  • weight iconGym
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • hiking iconHiking

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (423) 499-2300
Building icon

2200 Morris Hill Road
Chattanooga, TN 37421

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Rehab in Cities Near Chattanooga

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Reviews of Parkridge Valley Child & Adolescent Campus

3.21/5 (102 reviews)
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Reviews

2

This place is nice by day, and all the staff is helpful and great, by night is another thing, the staff gets loud, and it's annoying

Reviewed on 1/7/2019
5

It was a good place I learn how to cope with my selfharm and my anger

Reviewed on 4/19/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (100 reviews)
Ivy Peel
1 month ago
5

I got discharged today; I spent 4 months at valley. This place has helped me so much, in fact last night after I was all packed, I just started to cry because of how much I've been supported and even more so, because of how I've grown. I was BLESSED with amazing staff on and off sub-acute that helped me along the way. Here's a list of my favorite staff and examples of their kindness or core memories I have with them. (SORRY IT'S REALLLY LONG) Ms. Amy - She used to come off as stern, but the more I got to know her I noticed she cared so much about me and the other patients. Mr. DJ - He will be most remembered for making me really think during groups; he's very introspective. I had the most fun playing basketball with him in the gym. Mr. Jarod - He was extremely kind to me. He was very poetical and knew exactly what poem to put on my poster when I left. (Fear by Khalil Gibran) Ms. Amanda (The Tech / MHP) - She was an amazing person; she picked at my brain and made me really think and change my perspective on things. I was her first official kid when she was training as an MHP, and she deserves to really become one! Nurse Kelly - She was one of the best nurses there. when I first got there, I was scared of her but now I appreciate her kindness to me and the time she took out of her day to (therapeutically) scream at a tree. There are more staff to mention in a longer sense but sadly I do not have the time or words right now. So here are more staff who I feel helped me tremendously. (Nurse Denise, Nurse Kathy, Nurse Lindsay, Nurse Joseph, Mr. Kenny, Mr. Daniel, Ms. Cressie, Ms. Chloe, Ms. Brandy on RTC and Mr. Corey the teacher.) Thank you all for helping me grow and teaching me how to keep going all on my own.

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave your feedback. We will be sure to pass your compliments along to our colleagues at Parkridge Valley Child and Adolescent.
Boston Tiede
1 month ago
5

Thank you. Excellent service. Mr Jarod Mr Daniel all staff are amazing. At first I hated this place. In fact I was the kid who broke out the door and made a run for it. The whole hospital came out and chased me I came back willingly. And I am so grateful I did. This place has helped me more than anything there was a few bumps here and there but that’s normal there’s no perfect psych hospital. But this place has stood out more than anything. This is coming from the guy who busted out the door. I deeply appreciate all the help and respect the staff has given me. Even though I was a pain in the ass kid the staff never got angry or upset with me. They never disrespected me in anyway even if I was a pain regardless I was always respected. I give a huge thanks to all the staff. This place is great for healing. Thanks for everything Mr Daniel Mr Jarod and all of you.

Response from the ownerInvalid relative date format:
We really appreciate you sharing your experience with us! It’s wonderful to know you felt well taken care of. Let us know if you need anything moving forward. We’re always here to assist you!
Kayleigh Morgan
2 months ago
4

When I first came here I expected it to be a terrible place due to all the negative thoughts I would have. Starting with the first month I thought I was absolutely losing my mind. there were routines I wasn't used to, new faces, rules, etc. Heading towards the second month I would always end up getting into things like drama and used it as a distraction, which I thought would help but it didn't. By the third month I had learned a LOT. I stayed to myself more often, I was used to my meds, the routines, food, etc...Staying to myself more made it a lot more easier to cope and actually think before I speak since I struggle with impulsive behaviors. As I reached my fourth month I came towards the end of my treatment, I felt I guess, calm. even though sometimes things were hectic, I knew how to handle things the appropriate way. I learned boundaries, communication, and how to be assertive. with gathering all of this almost at once and having a bonus of having it together made me feel calm, I wasn't stuck with the screaming in my head, it was quiet and I could think. Overall, my thoughts on this place is pretty positive. yes it has its ups and downs but it was pretty great to have help. the only thing I really had a problem with was some of the food 😭... It was just the thought of having almost the same thing everyday. I also met a lot of good people, including the staff members. I would mention shout outs but I wouldn't want any of the other staff members to get offended 😅. Overall, great nurses, BEST DOCTOR EVERRRR (Mr.Dr.Nurse.Jennings) Great place 👍 -Kayleigh :)

Response from the ownerInvalid relative date format:
So glad to hear your positive feedback! Thank you for taking the time to leave us this review.
Ciarra Soulsby
3 months ago
5

Parkridge Valley is one of a kind, the staff are amazing they helped me through everything I was going through. Especially the following techs, Ms. Meka, Ms. Keisha, Ms. Jackie, Ms. WoWo, Ms. Megan, and Ms. Erica, all of these techs helped me through what I was going through, they were the ones that kept me on track and didn't give into my urges. The Nurses, Nurse Jessica and Nurse Hallie were amazing at their job. The social workers were amazing and cared about what you had to say. Ms. Catherine and Ms. Sara they always provided us with something fun other than sitting on the unit. Even on the Acute side all of the techs and nurses were more than amazing. I Love Y'all. ---CiCi

Response from the ownerInvalid relative date format:
Reviews like this are inspiring. Thank you for sharing!
andthebeanstalk ?
4 months ago
1

I’m going to be as objectively factual as I can in this review. I cannot stress enough that this is not the place to get better. In no way did I improve in my 9 day stay, and I have serious doubts that anyone I met during my inpatient stay is likely doing much better. To put it simply, the psych ward is atrociously unequipped with the necessary resources, staff, or environment to help patients. Which, arguably, is the entire purpose of a psych ward. There are genuinely good staff members there, but they lack the training or knowledge to actually improve anything. There was not a single day without an incident of staff misconduct, mistreatment of patients, and general ignorance and lack of empathy. Many of the staff treated the patients like unruly animals who lack awareness or the ability to comprehend reasoning. My social worker, Skyla P or ‘Miss Skylar’ was the worst example I can remember. She is being payed to help troubled children, but she’s terribly apathetic (as if it’s not her job to care). She was rude, uncaring, and displayed some kind of superiority complex. She insisted ridiculous solutions such as ‘love languages’ and ‘communicating boundaries and emotions’ (seriously?). She was constantly mislabeling and pushing certain ideologies onto me— ‘You seek attention’ or ‘you’re resisting treatment to stay longer’. Again, seriously? She would belittle me or decide how i feel without any proper evidence and then pretend i was a dramatic child throwing a tantrum when I stopped valuing her ‘advice’. She sent me back to the adults who were the reason for my instability and in the end couldn’t decipher my problem besides ‘unstable’. This woman actively believed pathological liars and made the conscious decision to send a child who was clearly suffering right back to the traumatic situation that was responsible for her instability and inability to function. I can’t imagine she’s actually improved many situations. Eventually, I grew sick of their insufficient treatment. I did the worksheets and just focused on leaving. They were actively punishing me for not getting better (as if being trapped with a bunch of equally unwell teenagers with no privacy or ways to cope was going to eventually make me better?). I kid you not, barely 24 hours after i stopped voicing my constant urges to harm myself (aka they didn’t ask, and i didn’t bring it up) I was sent home. My social worker talked to my parents, telling them about ‘love languages’ and ‘effective communication’. I sat there completely unresponsive, in disbelief and honest terror to go back home. She sent me back, and you may find this surprising but i never did get better. Perhaps there is an explanation. Maybe I just had a bad experience. But i can’t imagine that in the 6 months since my stay much has changed. If you are actually hoping to get better, do not go here. It would be cheaper and less work to print out feeling charts and fill out mindless emotion busywork at home.

Response from the ownerInvalid relative date format:
Hi, we appreciate your review. Please reach out to us at (423)553-5735 at your earliest convenience so that we may address this with you directly.
Jordan Rowe
4 months ago
2

I was there twice at the ages of 13 and 14. I don’t have many good things to say about this place. They had a gym but no outdoor area. Occasionally we would walk through a tiny outdoor area to go to the cafeteria but that was it. Meal times were short and often cut shorter. I remember feeling so tired and hungry the whole time I was there. Their favorite form of “treatment” was notebook time. In my notebook I would write down how sad, cold, tired, and hungry I was. We would sit for hours on end in silence writing in the notebooks. The bedrooms were your normal psychiatric bedroom but there was no way to tell the time. Staff wouldn’t tell you either because you weren’t allowed to leave bed. Line of sight (LOS) was also extremely uncomfortable. Your first night I slept on a high raised bed that was very thin. The door was wide open with a nurse watching me and I was not allowed to roll over or have any of my clothes. When I got my blood draw I told them I was dizzy and going to throw up, I did. All over myself and was sent back to bed because they hadn’t finished checking my clothes. So tired scared and covered in vomit I went to sleep. They had a calm down room you could only spend 10 minutes in with someone watching you. The seating was so uncomfortable I had rashes on my back from sitting hours on end writing. We had pens too which I wasn’t aware were allowed. Often stolen and used to hurt others or themselves. Staff were mean other than Mr. Jack and Mrs Brooke if I remember the names correctly. It’s been about 2 years. My second stay I was in the hospital for several days after an overdose and begged crying not to be sent back. I felt so stuck. Dinner was also at 4:00 or 4:30 and we didn’t get food again until 9 which was a small snack. I was just so sad, cold, hungry and tired that place made me want to die. After leaving I was hospitalized again less than 24 hours after going home.

Response from the ownerInvalid relative date format:
So sorry to hear this was the experience you remember, Jordan. While we provide effective, compassionate psychiatric care to hundreds of patients annually, it affects us when a patient doesn't convey a similar experience. We'd love to have a conversation with you about how we could improve, so feel free to contact us at 423.242.4128.
Lucas Ross-Fayette
4 months ago
5

This program really helped me. I just want to shout out to Ms. Amy, Ms Morgan, Mr Dj, Ms Chloe, Mr Jarod, Mr Kenny, Mr Daniel, Mr Ericson, Ms Marissa, Mr Ben, Ms Cressy, Nurse Kelly and all of the nurses for helping me through my journy. When I first got there I thought I could never trust anyone. I thought that everyone was out to get me and I only had myself. But I was wrong. There is always someone there for you and someone who cares for you. I think that every staff on subacut and nurses should get a raise for all of the life changing influences they give. Love to all, Lucas

Response from the ownerInvalid relative date format:
We are delighted to see this review. Thank you for the kind comments!
John
4 months ago
1

My wife was released with severe issues with the side effects from her medication. They knew about it and released her any way. Social worker Andy never answered his phone or returned calls. Would not recommend sending anyone to this hospital.

Response from the ownerInvalid relative date format:
Hi, thank you for your review. We'd like the chance to look into the situation you have described. Could you please reach out to us at (423) 499-2300? We look forward to hearing from you.
Monica Mason
4 months ago
5

This hospital has greatly impacted my mental and physical health. When I first got there I thought that the program was absolutely just a waste of time, that I would never get better. After a solid 3-4 months in that hospital i learned so much. The people that helped me in there were a literal life changer for me. if it wasn’t for all the staff, nurses, and patients that helped and supported me through my worst, I probably wouldn’t even be here typing a review on how much this place helped me. I love this big family that helped me through my worst. ❤️ •Ms Morgan •Ms Amy •Ms chloe •Mr Dj •Mr Jarod •Ms Emily •Ms Brooke •Nurse Bryce •Nurse Kelly •Mr doctor nurse Joseph •Nurse Lindsey •Nurse Denice •Ms Taryn •Doctor Jennings •Ms Cressie •Mr Erickson •Mr John •Mr Kenny •Ms Skyla •Ms Amanda •Ms Kendall •Mr Ben •Ms Marissa •Mr Daniel •Mr Jason I love all of y’all and I thank you for your support and love, now continue that for others that come into that hospital just like I did. ❤️ “Parkridge valley didn’t fix me, it gave me the push I needed to fix myself.” - Pass patient (BE)

Response from the ownerInvalid relative date format:
We are delighted to see this review. Thank you for the kind comments!
TonyskalYT
4 months ago
4

I spent 3 months in the residential program here. It can feel like Groundhog Day at times, and the approach often seems more punishment-based or action-and-consequence driven at times. This place wasn't for me and I never got to complete the program, however, I did have positive experiences and made memories I'll think about every so often. Most of the staff are wonderful and genuinely care for the patients, even though it may not always seem that way. They do a solid job overall. The food was definitely a downside, as it caused stomach issues for many of us. Also, the unit felt cramped with up to 16 kids living there at the most. One piece of advice: Don't mess with the school iPads. Shoutout to the amazing staff who made a difference during my stay: Mr. DJ, Ms. Amy, Mr. Jarod, Mr. Jason, Mr. Kenny, Ms. Chloe, Mr. Corey, Ms. Brandy, Mr. Jack, Mr. Daniel, Nurse Kelly, Nurse Joseph, and Nurse Lindsey. - Past patient C

Response from the ownerInvalid relative date format:
So glad to hear your positive feedback! Thank you for taking the time to leave us this review.
Bailey Hambrock
4 months ago
2

definitely not the worst place i had gone too some of the staff cared a lot abt me however when it came to being punished it was a different story.i was sat out in the halls in the residential doing paperwork for many hours and i was a vegetarian and they wouldn’t even give me the correct food during the punishment cause we weren’t as important and i was denied phone calls and more for a mistake when i was in a manic state. They misdiagnosed me with multiple things and continued me on meds that gave me hallucinations and upped all the doses till i was just nothing but a empty shell of a person.When u are off punishment things are rlly good other than the meal planning that caused worse ed’s and some contraband coming in as well as staff favoritism.Overall not a great place but not your worst option but it was bad enough to the point ive blocked it out for a year or so now so i dont recommend.

Response from the ownerInvalid relative date format:
We take our reviews seriously and recognize all reviews as important. If you would like to share more please reach out to us at 423-499-2300 so we may work with you directly. We hope to hear from you soon.
Kameron
4 months ago
5

I stayed here for 4 months and when I first got there I thought it wasn't going to help or work. But now that I have finished my stay there I have been in a healthier place mentally and physically. The way they handled things here was incredible. There physical therapy was helpful and fun ( thank you Mr. Ben and Ms. Marissa). The therapeutic side helped more than I thought it would the way Mr. Daniel and Mr. Erickson approached my situation was very needed and actually life changing for me. And of course the staff were always so great and the way they approached me in my times of need or even just to make sure you still were having fun and able to be comfortable when your in a difficult situation was so great. Ms. Amy and Ms. Morgan are an incredible duo and have been my biggest supporters on 1st shift and on 2nd Mr. DJ and Ms. Chloe y'all are also such incredible staff and thank y'all for still making me have fun while I was there. Last but not least Nurse Kelley you were an incredible nurse the way you helped push me through my difficult times when I couldn't or didn't want to see a way past it. As well forgiving me for my mistakes I made and believing in me when I couldn't. This is an AMAZING facility and I would recommend this for those that are in need of mental healthcare. The food isn't to great nor is the beds but everything else there out weighs it. :) <3

Response from the ownerInvalid relative date format:
So glad to hear your positive feedback! Thank you for taking the time to leave us this review.
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