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Parkridge Valley Child & Adolescent Campus

2200 Morris Hill Road Chattanooga, TN 37421
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Parkridge Valley Hospital Child and Adolescent Campus TN 37421

About Parkridge Valley Child & Adolescent Campus

At this inpatient program, your child will get help for their substance abuse and also any other behavioral health issues they might have. They’ll learn skills to help them overcome their addiction and maintain sobriety. They’ll also have counseling and group therapy. They’ll build a peer support group of other sober teens and enjoy activity therapy.

One thing I loved to see about this facility is that they involve the family so much in the teen’s care. They know you want to do everything you can for your child. They’ll work with you to set goals for your teen’s treatment. They’ll also teach you how you can support your child’s recovery.

The staff at this rehab are experts in working with kids and teens. The staff are what make the difference to former clients. The counselors and other team members make sure every child feels welcome and cared for so your teen will be in good hands.

Latest Reviews

Tiffany Dockery
4 weeks ago on Google
5
I went there as a child and was there for about a year or a little longer, I loved it there, the staff was always good to me, I loved Mrs.Nicole, Mrs,Stephanie and Mrs.Cassandra and Mr, Ernie and my therapist was Mr.ryan he was so sweet caring and awesome out of all the mental institutions I have been in as a child(which was a lot) this was my favorite one, I love how we could level up and go on outings too out to eat and everything and how they had school there too very good place
Response from the owner1 week ago
We think we have an incredible staff too! It's always nice to see messages like this.
Maci Fox
1 month ago on Google
5
I had so much fun and everyone really helped me learn and grow. I miss my friends tgere now that im no longer there but i know everyone's going to be fine. -mmmmmmaaaaccccciiiiiiiiiiiii lllllllooooovvvveeess aaannnndddd mmmmiiisssseeesss yyyyaaallll
Response from the owner1 week ago
Hello, thanks for taking the time to leave us positive feedback! Have a great day!
Jayda Johnson
1 month ago on Google
5
Hi my name is jayda johnson, I was admitted to parkridge 2 times and spent multiple years there I would just like to say that this place is wonderful it gave me the help and structure that I needed but not only that it also gave me comfort and a place that felt like home. The staff are so understanding and kind I spent a total of 4 years there and i met wonderful people. They have my full support, respect and appreciation as a former patient.
Response from the owner1 week ago
Wow, thank you for such a great review! We're so happy to hear that you had a positive experience with us. Don’t hesitate to reach out if you need anything in the future—we’re always here to support you!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7 / 10

Accepted Insurance

Parkridge Valley Child & Adolescent Campus works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.

12-step icon12-Step

When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is an intensive outpatient option for those with moderate to severe addictions, allowing you to return home at the end of the day. It can be an alternative to hospitalization or used as a step-down option. PHP treatment requires a minimum of 20 hours of treatment per week for an average of 90 days. Depending on your needs, PHP treatment includes relapse prevention, medication management, and behavioral therapy services. PHP treatment is often covered by providers.

24-hour icon24-Hour Clinical Care

Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.

medically-assisted-detox iconMedically Assisted Detox

To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Counseling in Tennessee that takes a dialectical behavior therapy approach can last from six to 12 months. During that time, you'll develop skills in the areas of distress tolerance, mindfulness, emotional regulation, and interpersonal effectiveness.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

While engaged in couples therapy in Tennessee, you'll learn how to trust, communicate, forgive, and manage emotions. Developing these skills can be beneficial at any time during the relationship, but they are particularly crucial when facing life challenges.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Recreational therapy supports addiction recovery by giving you structured activities that promote physical and mental health. These help build a supportive network of your peers that promotes sobriety. Activities can include sports, creative arts, and outdoor adventures that help you reduce cravings, manage stress, and give you an emotional outlet.

Amenities

  • weight iconGym
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • hiking iconHiking

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

2200 Morris Hill Road
Chattanooga, TN 37421

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Peter Lee, PhD

Rehab in Cities Near Chattanooga

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Reviews of Parkridge Valley Child & Adolescent Campus

3.3/5 (124 reviews)
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Reviews

2

This place is nice by day, and all the staff is helpful and great, by night is another thing, the staff gets loud, and it's annoying

Reviewed on 1/7/2019
5

It was a good place I learn how to cope with my selfharm and my anger

Reviewed on 4/19/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (122 reviews)
Alice Weaver
3 weeks ago
5

Response from the owner
Hello, thanks for taking the time to leave us positive feedback! Have a great day!
Tiffany Dockery
4 weeks ago
5

I went there as a child and was there for about a year or a little longer, I loved it there, the staff was always good to me, I loved Mrs.Nicole, Mrs,Stephanie and Mrs.Cassandra and Mr, Ernie and my therapist was Mr.ryan he was so sweet caring and awesome out of all the mental institutions I have been in as a child(which was a lot) this was my favorite one, I love how we could level up and go on outings too out to eat and everything and how they had school there too very good place

Response from the owner
We think we have an incredible staff too! It's always nice to see messages like this.
Maci Fox
1 month ago
5

I had so much fun and everyone really helped me learn and grow. I miss my friends tgere now that im no longer there but i know everyone's going to be fine. -mmmmmmaaaaccccciiiiiiiiiiiii lllllllooooovvvveeess aaannnndddd mmmmiiisssseeesss yyyyaaallll

Response from the owner
Hello, thanks for taking the time to leave us positive feedback! Have a great day!
Jayda Johnson
1 month ago
5

Hi my name is jayda johnson, I was admitted to parkridge 2 times and spent multiple years there I would just like to say that this place is wonderful it gave me the help and structure that I needed but not only that it also gave me comfort and a place that felt like home. The staff are so understanding and kind I spent a total of 4 years there and i met wonderful people. They have my full support, respect and appreciation as a former patient.

Response from the owner
Wow, thank you for such a great review! We're so happy to hear that you had a positive experience with us. Don’t hesitate to reach out if you need anything in the future—we’re always here to support you!
Drea Kalia
1 month ago
5

I spent 3 month and a half at valley It was a Terrifying yet a good learning experience. it was a great place because of staff! I was greeted warmly it took a minute to warm up everyone but the staff were patient. Ms.Amanda(mhp): she was the best mhp when I first met her she was still learning and a intern she was my therapist and best friend I was with her ever since she turned into a official mhp and I’m glad I helped her learn things as much as she helped me! (I shall miss you ms, Amanda)she need a raise :D Ms.Amy:she’s so spooky but she very caring and funny people hate on her because she does her job right I was respectfully scared of her at first but eventually we became besties, I love how we always joke around and even when we joke I love our serious talks they helped me throughout my treatment there! She need a raise 1000$ an hour 😆 Mr.john:I love Mr.john he is so nonchalant and when I first met him he was so bland but it made me smile because he was just there. He does his job great and his been there for a while he needs a raise too 2000$ an hour! He gets along with staff and peers greatly Ms.Morgan: (she no longer works there)but when she did she was the best tech duo with ms.amy I could ever ask for! She was funny and caring her talks with me helped a lot and doing my edukeeps with her helped me!she has great tips and quotes and she just a great heartwarming person she taught me so much and she has so much potential! I’m glad I got to be there before she left (we ate cupcakes before she left) it was yummy I was crying the whole time when she left I miss her a lot But I’m glad She used her potential and smarts to help others just not at valley! YOUR THE BEST MS.MORGAN ms.emily: you are literally the best! Your so funny and I love our serious talks Your like a bestie I love when we had 2 tubs of ice cream and we sat there and ate in the class it was very funny I also love playing bs with you it is funny because I always forget what card I am😂your an awesome person and I hope you get that kitchenator🥹. Mr.Dj:(he also no longer works there)he moved to another campus but anyways he was an amazing person! And I’m glad I got to color your bee your so funny with your staff ptos and I’m glad I beat you at least twice in basketball! You helped me grow a lot in kickball and basketball he helped me notice games I never tried and helped me grow in them so I liked them more. He is very sweet and caring sour especially during thunderstorms. Ms.chole:She is such an amazing person!! She is funny and kind and I’m glad you printed out my stuff 😆. We love talking about anime and she always comes to work dressed like a baddie her and Mr.dj was such a great combo anytime I knew she was coming for 2nd shift I would get so happy I also love her omni man sticker 😂. Nurse.Denise: we share a name in common she is very funny and sweet! I love her new hairstyle and she’s very great at her job she always passes us gum in school and that’s my fav part I also love talking to her about the randomist things. Mr.Daniel:(short one) I love when we have groups with him. He has good quotes and tips!! He talks soooooo long but he eventually reaches a point 🥹.he helped me through a lot of challenges up there and I’m glad I left with a poster instead of getting taken out and that was because of him and ms.Amanda helping me through it I’m glad I met him because he made me see myself and helped me be nice to the old woman i eventually will me!. Mr.Kenny:his such a funny and artistic guy! I love his art works and he has so much talent and potential and as he said to me I refer it back to you “use your incredible art skills and do something great in life!” I never seen him much on shifts but I love when I play games with him! Ms.marissa: I have a hate love relationship with her workout Wednesday! I love talking to her she’s very funny and caring and I love when we were rock climbing she had to tell me to slow down 5 times cuz I was flash 😎. I also love playing kickball and witnessing outrageous moments she needs a raise fr 5000$

Response from the owner
Drea, reviews like this give us motivation and help us ensure we provide high-quality care. We will be sure to pass this along to our colleagues!
Sophie Trubey
1 month ago
1

Response from the owner
We are so sorry to hear about experiences like these. We'll pass along your comments to our administrative team and immediately look for ways to address these issues.
Chelsey Greeson
2 months ago
1

They don't deserve even one star, but I went to Parkridge valley twice a few years ago, and I don't remember anything good about that place. I was in the children's facility, and I am now 18 and ready to speak up. You go there to get better, but I learned to bottle up my feelings there. They blamed you and made you feel like you were getting punished for why you were there. I went there to get help, but I left there worse than I was before. I went there because of my bipolar, but left with a strong depression built up by it. When I was there, I was skin and bones and I was emotionally numb after a while. When I looked in the mirror, I almost didn't recognize myself. I was constantly taking different medications like I was their test monkey, which I know they are trying to find the right medications, but they gave me new ones multiple times a day like it was overbearing. They woke me up way early in the morning, way before anyone else was up yet. They injected me, took my blood, and I told them I needed a second, and I was weak, and they thought I was resisting, and they held me down. When it came down to the food, it wasn't enough. I was always hungry and when it was time to go to sleep the beds were not comfortable and the pillows at the time felt like newspapers, just not good. I had no support there, and we had to have these binders on how to feel better when really it was manipulation that this was good for us but really, that was what we needed to act like in order to get out as fast as we could. They said how we feel is for attention. The faster you act okay, the faster you get out. My mission was to get out because I wasn't even myself. I was like a robot that was programed to do and say what they wanted to hear or do. We had to talk to the therapist they gave us and the whole time I had to lie to say I was fine, like it was okay. They treated us like prisoners. The other people there knew we couldn't say out loud why we were there because we would get in trouble for it. We couldn't talk completely because we were always listened to or watched. Any wrong words and that means you're not okay, so you stay longer. I was scared because I heard if you don't act right they will put you in this cell-like structure alone with just four walls and a concrete floor as a punishment. I wasn't being helped. I was punished until they chose medication. I've had trauma from that place. I was scared. I remember I was so terrified because I remember seeing this young man screaming, trying to get away from them and everyone had to step into a hall alone in a single file line so they could get him. I already knew what was going to happen after they had calmed him down and that reason is, they were going to hold him down and then take him to that concrete room. That was the exact reason I knew I shouldn't fight it and to just let them do what they wanted, because I was no longer in control, they controlled me. It was longer me, it was us. Not in a good way. I wanted to react the same way he did, but I know I couldn't. You couldn't talk badly about that place, or you were crazy clearly. I was just waiting to be let out. I had no track of time there, which really sucked. I just followed their schedule each day. I had no choice. I would never wish any of this on anyone. What I want from this place is for them to handle things differently, because my experience was not okay. I don't wish this on anyone. I hope they choose to improve this facility because this can really affect someone negatively.

Response from the owner
Hi Chelsey, we appreciate your honest feedback, as we are always looking for ways to improve.
Ivy Peel
4 months ago
5

I got discharged today; I spent 4 months at valley. This place has helped me so much, in fact last night after I was all packed, I just started to cry because of how much I've been supported and even more so, because of how I've grown. I was BLESSED with amazing staff on and off sub-acute that helped me along the way. Here's a list of my favorite staff and examples of their kindness or core memories I have with them. (SORRY IT'S REALLLY LONG) Ms. Amy - She used to come off as stern, but the more I got to know her I noticed she cared so much about me and the other patients. Mr. DJ - He will be most remembered for making me really think during groups; he's very introspective. I had the most fun playing basketball with him in the gym. Mr. Jarod - He was extremely kind to me. He was very poetical and knew exactly what poem to put on my poster when I left. (Fear by Khalil Gibran) Ms. Amanda (The Tech / MHP) - She was an amazing person; she picked at my brain and made me really think and change my perspective on things. I was her first official kid when she was training as an MHP, and she deserves to really become one! Nurse Kelly - She was one of the best nurses there. when I first got there, I was scared of her but now I appreciate her kindness to me and the time she took out of her day to (therapeutically) scream at a tree. There are more staff to mention in a longer sense but sadly I do not have the time or words right now. So here are more staff who I feel helped me tremendously. (Nurse Denise, Nurse Kathy, Nurse Lindsay, Nurse Joseph, Mr. Kenny, Mr. Daniel, Ms. Cressie, Ms. Chloe, Ms. Brandy on RTC and Mr. Corey the teacher.) Thank you all for helping me grow and teaching me how to keep going all on my own.

Response from the owner
Thank you for taking the time to leave your feedback. We will be sure to pass your compliments along to our colleagues at Parkridge Valley Child and Adolescent.
Boston Tiede
4 months ago
5

Thank you. Excellent service. Mr Jarod Mr Daniel all staff are amazing. At first I hated this place. In fact I was the kid who broke out the door and made a run for it. The whole hospital came out and chased me I came back willingly. And I am so grateful I did. This place has helped me more than anything there was a few bumps here and there but that’s normal there’s no perfect psych hospital. But this place has stood out more than anything. This is coming from the guy who busted out the door. I deeply appreciate all the help and respect the staff has given me. Even though I was a pain in the ass kid the staff never got angry or upset with me. They never disrespected me in anyway even if I was a pain regardless I was always respected. I give a huge thanks to all the staff. This place is great for healing. Thanks for everything Mr Daniel Mr Jarod and all of you.

Response from the owner
We really appreciate you sharing your experience with us! It’s wonderful to know you felt well taken care of. Let us know if you need anything moving forward. We’re always here to assist you!
Kayleigh Morgan
5 months ago
4

When I first came here I expected it to be a terrible place due to all the negative thoughts I would have. Starting with the first month I thought I was absolutely losing my mind. there were routines I wasn't used to, new faces, rules, etc. Heading towards the second month I would always end up getting into things like drama and used it as a distraction, which I thought would help but it didn't. By the third month I had learned a LOT. I stayed to myself more often, I was used to my meds, the routines, food, etc...Staying to myself more made it a lot more easier to cope and actually think before I speak since I struggle with impulsive behaviors. As I reached my fourth month I came towards the end of my treatment, I felt I guess, calm. even though sometimes things were hectic, I knew how to handle things the appropriate way. I learned boundaries, communication, and how to be assertive. with gathering all of this almost at once and having a bonus of having it together made me feel calm, I wasn't stuck with the screaming in my head, it was quiet and I could think. Overall, my thoughts on this place is pretty positive. yes it has its ups and downs but it was pretty great to have help. the only thing I really had a problem with was some of the food 😭... It was just the thought of having almost the same thing everyday. I also met a lot of good people, including the staff members. I would mention shout outs but I wouldn't want any of the other staff members to get offended 😅. Overall, great nurses, BEST DOCTOR EVERRRR (Mr.Dr.Nurse.Jennings) Great place 👍 -Kayleigh :)

Response from the owner
So glad to hear your positive feedback! Thank you for taking the time to leave us this review.
Ciarra Soulsby
6 months ago
5

Parkridge Valley is one of a kind, the staff are amazing they helped me through everything I was going through. Especially the following techs, Ms. Meka, Ms. Keisha, Ms. Jackie, Ms. WoWo, Ms. Megan, and Ms. Erica, all of these techs helped me through what I was going through, they were the ones that kept me on track and didn't give into my urges. The Nurses, Nurse Jessica and Nurse Hallie were amazing at their job. The social workers were amazing and cared about what you had to say. Ms. Catherine and Ms. Sara they always provided us with something fun other than sitting on the unit. Even on the Acute side all of the techs and nurses were more than amazing. I Love Y'all. ---CiCi

Response from the owner
Reviews like this are inspiring. Thank you for sharing!
andthebeanstalk ?
6 months ago
1

I’m going to be as objectively factual as I can in this review. I cannot stress enough that this is not the place to get better. In no way did I improve in my 9 day stay, and I have serious doubts that anyone I met during my inpatient stay is likely doing much better. To put it simply, the psych ward is atrociously unequipped with the necessary resources, staff, or environment to help patients. Which, arguably, is the entire purpose of a psych ward. There are genuinely good staff members there, but they lack the training or knowledge to actually improve anything. There was not a single day without an incident of staff misconduct, mistreatment of patients, and general ignorance and lack of empathy. Many of the staff treated the patients like unruly animals who lack awareness or the ability to comprehend reasoning. My social worker, Skyla P or ‘Miss Skylar’ was the worst example I can remember. She is being payed to help troubled children, but she’s terribly apathetic (as if it’s not her job to care). She was rude, uncaring, and displayed some kind of superiority complex. She insisted ridiculous solutions such as ‘love languages’ and ‘communicating boundaries and emotions’ (seriously?). She was constantly mislabeling and pushing certain ideologies onto me— ‘You seek attention’ or ‘you’re resisting treatment to stay longer’. Again, seriously? She would belittle me or decide how i feel without any proper evidence and then pretend i was a dramatic child throwing a tantrum when I stopped valuing her ‘advice’. She sent me back to the adults who were the reason for my instability and in the end couldn’t decipher my problem besides ‘unstable’. This woman actively believed pathological liars and made the conscious decision to send a child who was clearly suffering right back to the traumatic situation that was responsible for her instability and inability to function. I can’t imagine she’s actually improved many situations. Eventually, I grew sick of their insufficient treatment. I did the worksheets and just focused on leaving. They were actively punishing me for not getting better (as if being trapped with a bunch of equally unwell teenagers with no privacy or ways to cope was going to eventually make me better?). I kid you not, barely 24 hours after i stopped voicing my constant urges to harm myself (aka they didn’t ask, and i didn’t bring it up) I was sent home. My social worker talked to my parents, telling them about ‘love languages’ and ‘effective communication’. I sat there completely unresponsive, in disbelief and honest terror to go back home. She sent me back, and you may find this surprising but i never did get better. Perhaps there is an explanation. Maybe I just had a bad experience. But i can’t imagine that in the 6 months since my stay much has changed. If you are actually hoping to get better, do not go here. It would be cheaper and less work to print out feeling charts and fill out mindless emotion busywork at home.

Response from the owner
Hi, we appreciate your review. Please reach out to us at (423)553-5735 at your earliest convenience so that we may address this with you directly.
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