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Rio Vista Behavioral Health Hospital

1390 Northwestern Dr. El Paso, TX 79912
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The facilities at Rio Vista Behavioral Health in El Paso, TX 5

About Rio Vista Behavioral Health Hospital

You’ll be supported by a range of evidence based therapies and holistic approaches to care here. Mindfulness based cognitive behavioral therapy (CBT) is used alongside cognitive behavioral therapy and dialectical behavioral therapy. With these programs, you’ll learn how to reframe your thoughts to help minimize the risk of relapse. You’ll be empowered with coping skills and strategies that will help you manage stressful emotions. They’ll also teach you how to identify triggers that can lead to substance use.

Family therapy will also empower your loved ones with the skills they need to support you. Other supports you’ll find here include medication management services. This is available for mental health conditions along with recovery from alcohol or opioid use disorders. You’ll also have access to non-acute medical care as needed.

Holistic approaches to care here include recreational therapy and art therapy. With these approaches, you’ll begin building healthy habits that can help shape your future.

The inpatient programs are age appropriate. You’ll be supervised round the clock and your treatment plan will be adjusted as needed as you progress through the program.

Similar Rehab Centers

Latest Reviews

Karl
1 month ago on Google
1
Do the H1B psychiatrists here even care about Americans? They take away your phone, your choice of schedule, your freedom to leave, and make you take medication under the implied threat your stay will be longer! Prior to admission, the promise was safety, care, stabilization. But what actually happened felt between a prison and a business. On top of that, all authority is handed over to strangers who aren't even from this country! Like, hello? You don't understand us. The psychiatrist decides whether you are “better” or not, regardless of how you feel. And their providers? Just as bad. Someone ought to revoke their licenses. Enough is ENOUGH.
Jessica Brooks
1 month ago on Google
1
I’m actually banned from this inpatient facility and I will never go back to it. They are completely understaffed with Doctors that are so undertrained. They have nurses that are scared to speak out against this facility because once they do speak out, they get blacklisted from any other private institution if they were to work at any other private institution
Marilyn Gonzales
1 month ago on Google
1
I took my 10yr old son here thinking they would help him but no they took him off his ADHD medication, and doped him up with sedatives. Every time I called to get updated nobody answered me or called back. When we went to visit him he was wearing a bracelet that shocked him Every time he got agitated. I never signed anything saying I consented to that! I also asked during his evaluation if they inject them and they said no, but they do. The age requirements for inpatient is 11yrs old, my son is 10yrs and they were injecting him more than twice a day! When I finally went down there in person to fight and get my son released they threatened me with CPS, which to me I didn't care. I told them "you wanna play fire with fire bring it!" It took me 6hrs to get him released, I yelled, threatened to sue them, just for them to let him out! Dr. Ataala just wants to harshly medicate your children and not let them released! I am talking with lawyers and I am gonna fight with everything I have to advocate for my son! My son is traumatized for what you did to him! You dont rehabilitate you dope them with medication like a bandage so you can bill insurance and so you dont have to help them or deal with them!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Accepted Insurance

Rio Vista Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Fernando Acosta, MBA

Chief Financial Officer

Karla Silva, LCSW-S

Interim Chief Executive Officer

Luis Aguirre

Chief Nursing Officer

Mario Herrera

Director of Business Development

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1390 Northwestern Dr.
El Paso, TX 79912

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Peter Lee, PhD

Rehab in Cities Near El Paso

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Reviews of Rio Vista Behavioral Health Hospital

2.6/5 (306 reviews)
3
Staff
3
Amenities
3
Meals
3
Value
3
Cleanliness
5
107
4
14
3
3
2
12
1
177

Reviews

2
Family Support

I'm less than impressed with how this treatment facility tries to involve family as part of the overall treatment plan. Even if family is given access as an ROI the staff are miss directing your efforts to find out information about your loved one. Then having to resubmit fo ... Read More

Jim B.
Reviewed on 9/19/2024
Staff
3
Amenities
3
Meals
3
Value
3
Cleanliness
3
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (305 reviews)
Karl
1 month ago
1

Do the H1B psychiatrists here even care about Americans? They take away your phone, your choice of schedule, your freedom to leave, and make you take medication under the implied threat your stay will be longer! Prior to admission, the promise was safety, care, stabilization. But what actually happened felt between a prison and a business. On top of that, all authority is handed over to strangers who aren't even from this country! Like, hello? You don't understand us. The psychiatrist decides whether you are “better” or not, regardless of how you feel. And their providers? Just as bad. Someone ought to revoke their licenses. Enough is ENOUGH.

Jessica Brooks
1 month ago
1

I’m actually banned from this inpatient facility and I will never go back to it. They are completely understaffed with Doctors that are so undertrained. They have nurses that are scared to speak out against this facility because once they do speak out, they get blacklisted from any other private institution if they were to work at any other private institution

Nayeli Even
1 month ago
1

Marilyn Gonzales
1 month ago
1

I took my 10yr old son here thinking they would help him but no they took him off his ADHD medication, and doped him up with sedatives. Every time I called to get updated nobody answered me or called back. When we went to visit him he was wearing a bracelet that shocked him Every time he got agitated. I never signed anything saying I consented to that! I also asked during his evaluation if they inject them and they said no, but they do. The age requirements for inpatient is 11yrs old, my son is 10yrs and they were injecting him more than twice a day! When I finally went down there in person to fight and get my son released they threatened me with CPS, which to me I didn't care. I told them "you wanna play fire with fire bring it!" It took me 6hrs to get him released, I yelled, threatened to sue them, just for them to let him out! Dr. Ataala just wants to harshly medicate your children and not let them released! I am talking with lawyers and I am gonna fight with everything I have to advocate for my son! My son is traumatized for what you did to him! You dont rehabilitate you dope them with medication like a bandage so you can bill insurance and so you dont have to help them or deal with them!

China
1 month ago
1

I was discharged from this place recently. To anyone thinking of going, Do NOT. Find another place. They love to keep people for long periods of time, and when I asked Dr. Hawke when I will be discharged he said it wasn’t up to him that it was up to Administration. I was in the womens unit. The hospital accepted me as a pregnant patient, with no extra care. I got told by the Patient advocate that I am there to worry about myself, funny because there is a whole other human inside of me. They will give you more and more medicine just to keep you longer. And don’t even think about signing an AMA (against medical advice) they will put you on a EDO immediately. They will not tell you when you are leaving. The food is awful. The units are dirty. And some techs are very rude and disrespectful. I do not recommend anyone going here especially as a pregnant woman I was more stressed in that in environment which caused me to go to the Emergency room due to bleeding caused by stress from this place. Try anywhere else please.

Lucille Gonzales
1 month ago
1

They did not fully finish adjusting my son's meds. He was let go to soon. They claimed there were complaints about him, which were never explained in detail. My son didn't know what they were talking about. The Dr called me and basically said he wouldn't treat him anymore and to go to my regular psychiatrist every other day as if it was possible. So my son has mental problems and the mental hospital couldn't deal with the problems...so unprofessional.

Connie C Contreras
1 month ago
4

yumithesimp_kitsune
1 month ago
4

My time in adolescent inpatient, was fun to say the least. I met some amazing king and some caring girls! However the highlight was the techs, I would like to give a shout out to Janet!

Response from the owner
Thank you for the review! Getting feedback is vitally important, and we truly appreciate that you shared this with us.
Azareia K. Hinton
2 months ago
1

On 8/21/2025 around 9:30am, me and Therapist Elizabeth Dickerson went over my admission assessment and I made it very clear and reported no “triggers or stressors” that lead up to me being domestically abused by my partner- I only replied that me and my partner had a conflict/ argument that lead to him causing me bodily injury and him being the aggressor towards me. However upon discharge I found out that Elizabeth made a false statement and falsely added that I claimed to have a “triggers or stressor” of: Feelings of hopelessness and being overwhelmed, sleep deprivation, and medication non-adherence- which she claims to lead up to suicidal ideation which I never had and Which I never stated anytime prior or during my stay at Rio Vista. I also have video evidence of me speaking with a police officer prior to my EDO protection order and coming to Rio Vista for a 48-72 psych evaluation (because my partner claim I self harmed and had bi-polar which was a false statement made by him to avoid legal litigation)..the police officer was asking me similar questions of what lead up to the bodily injury which I video recorded that this was caused by my partner and i never reported any mood disorders regards to suicidal ideation. After expiration of EDO order on 8/21/2025 I felt threatened and coerced by Dr. Mohamed .A medical team (Dr. Mohamed. A, Ben, Andrea and Elizabeth.D) into signing voluntary for Rio Vista to continue medical treatment for suicidal ideation although I never reported this- I felt compelled to sign to continue care after the entire medical team threatening advice that if i did not comply with treatment, I would be placed on another EDO order and I wont see a judge for 30 days and more then likely i would lose my case and be placed on a “protective custody order and forced medication therapy” I felt extremely intimidated and coerced to continue my care although I knew I was mentally stabled and I was a domestic violence survivor whom was told i would be protected with EDO order and released in 72 hours- however my hospital stay turned into a unnecessary 11 days of unneeded and unwanted treatment for mood disorders I never reported or gave any reason for Rio Vista to believe I was a threat to myself. Also My partner came to Rio Vista and spoken to several times to speak to Angie (patient advocate) and Elizabeth several times to admit he lied and blame me of self harm and that he made these false accusations to avoid legal repercussions - however he was ignored multiple times, Elizabeth even stated “my husband is just trying to help me discharge early” which is false. I believe Dr. Mohammed A. And his medical team committed fraud, waste and abuse in regards to my continued treatment at Rio Vista. Also Dr. Mohamed violated my rights to privacy on 8/28/2025 around 7pm when he called me out into the hallway to speak about my religious view about declining (2) psych medications- I asked if he could speak to me in private and he declined my request because he said he was busy and did not have much time. During our conversation Dr. Mohamed seemed frustrated and improperly ending our conversation, walked away quickly “shhhing me” with his finger up to his mouth-although I was not raising my voice yet just simply advocating for my religious rights to decline medication which he argued and tried to deny my rights. Also- Dr. Mohamed medical scribe (Andrea) typed a false statement “I didn’t want my husband to get in trouble so I said i stabbed myself” which is a false statement i never said anytime before or during my stay at Rio Vista. I always advocated for myself as a Domestic Violence Survivor. - Also the Faculty was very dirty, daily sanitation was not being practiced to insure patients rights concerning a clean and safe environment. Frankie the janitor only collected towels and used liens but never swept, mopped or sanitized anything- i spoke to Nurse “Ben” prior to making a complaint and his response was “rio vista is short staff in the cleaning department and they only clean and sanitize big messes on spot”.

Chave Ramirez
2 months ago
5

I had my granddaughter here and I have nothing but good things to talk about this place. Carmen the receptionist was always great and assisted us everything we needed guidance. My granddaughter benefited from this place a lot and she’s doing so much better in school.

Response from the owner
Thank you so much for leaving this feedback! We sincerely appreciate your willingness to take the time to share your thoughts with us.
Reina Morales
2 months ago
1

Ashley ( tech) you need to quit your job!! You’re rude & very unprofessional around teens. Not a good place… there’s no support system if something bad happens to your child… think twice on bringing teenagers to this place.

Celine Silva
2 months ago
5

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