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Rio Vista Behavioral Health Hospital

1390 Northwestern Dr.
El Paso, TX 79912
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The facilities at Rio Vista Behavioral Health in El Paso, TX 5

About Rio Vista Behavioral Health Hospital

You’ll be supported by a range of evidence based therapies and holistic approaches to care here. Mindfulness based cognitive behavioral therapy (CBT) is used alongside cognitive behavioral therapy and dialectical behavioral therapy. With these programs, you’ll learn how to reframe your thoughts to help minimize the risk of relapse. You’ll be empowered with coping skills and strategies that will help you manage stressful emotions. They’ll also teach you how to identify triggers that can lead to substance use.

Family therapy will also empower your loved ones with the skills they need to support you. Other supports you’ll find here include medication management services. This is available for mental health conditions along with recovery from alcohol or opioid use disorders. You’ll also have access to non-acute medical care as needed.

Holistic approaches to care here include recreational therapy and art therapy. With these approaches, you’ll begin building healthy habits that can help shape your future.

The inpatient programs are age appropriate. You’ll be supervised round the clock and your treatment plan will be adjusted as needed as you progress through the program.

Similar Rehab Centers

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Peter Lee, PhD

Latest Reviews

Erica
2 weeks ago on Google
4
I too was threatened with being reported to CPS if I didn’t admit my 13 yr old. When I tried to get him released they said they could put a hold on him. Thankfully he doesnt have insurance (I applied for medicaid) and he was released after 5 days. Before admitting him I was told that boys and girls would be in separate areas in the hospital, but my son told me orherwise. The receptionist was always rude and wouldnt accept more than 3 books for my son to read(she seems unhappy there) but the tech was gracious enough to switch the books out himself. I did complain about her to the tech and asked him to report her to management. She must hate her job. The techs were very nice and caring and my son had no complaints except that he was very bored there. He says the food was good. On the day we had visitation, the tables were dirty. The doctor never spoke to me directly. Noone ever called me to explain his diagnosis and treatment plan. My son is currently in the outpatient program. I have left several messages to get a call from the doctor to explain his treatment plan but noone ever calls. My son is doing better though so they must be doing something right. Just wish they would communicate more. They do offer free transportation so that part is very convenient. Overall Im thankful that my son is being taken care of. The process has been very uncomfortable but its probably necessary for him to get better.
Jade Mize
2 weeks ago on Google
1
I wish I would've looked into reviews before placing my daughter here. Believe every negative review you see. Apparently theres big communication issues between doctors, staff and parents. I spent over 4 days chasing answers down and obviously no one was on the same page so I ended up pulling my daughter ama. They also increase meds before even having enough time to see how they will work for patients.
nadine gonzalez
2 weeks ago on Google
1
I’ve been here 2 times first time when i was 16 they do this thing where they check if you brought in anything you’re not suppose while they were checking me they made me take off my shirt and pants i was just in my underwear when that happened they made me pull my panties down just to “make sure i didn’t have anything there” i pulled them back up as fast as i could then they told me to take off my bra i had turned around and took it off they told me to face them i covered my breast since the only thing i had on was underwear and they said i was good just to remove my hand to “make sure i wasn’t holding on to anything” through out this whole thing i kept telling them if this is how it was suppose to be since ive been in a different mental hospital 2 years ago and they never made me do this they said yes when i got to the day room with all the other girls they told me that wasn’t suppose to happen i told one of the techs if i could report it she said yes and then they came back to me and told me there was nothing they could do since it was a new policy. I felt violated and weird out that two grown women watched me undress completely and by the way they only did this to me i know cause the next day a new girl came in and she had snuck in a vape through her bra
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Rehab Score

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6.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Rio Vista Behavioral Health Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Fernando Acosta, MBA

Chief Financial Officer

Karla Silva, LCSW-S

Interim Chief Executive Officer

Luis Aguirre

Chief Nursing Officer

Mario Herrera

Director of Business Development

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1390 Northwestern Dr.
El Paso, TX 79912

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Reviews of Rio Vista Behavioral Health Hospital

2.57/5 (306 reviews)
3
Staff
3
Amenities
3
Meals
3
Value
3
Cleanliness
5
107
4
15
3
3
2
12
1
182

Reviews

2
Family Support

I'm less than impressed with how this treatment facility tries to involve family as part of the overall treatment plan. Even if family is given access as an ROI the staff are miss directing your efforts to find out information about your loved one. Then having to resubmit fo ... Read More

Jim B.
Reviewed on 9/19/2024
Staff
3
Amenities
3
Meals
3
Value
3
Cleanliness
3
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5672131147541 (305 reviews)
Erica
2 weeks ago
4

I too was threatened with being reported to CPS if I didn’t admit my 13 yr old. When I tried to get him released they said they could put a hold on him. Thankfully he doesnt have insurance (I applied for medicaid) and he was released after 5 days. Before admitting him I was told that boys and girls would be in separate areas in the hospital, but my son told me orherwise. The receptionist was always rude and wouldnt accept more than 3 books for my son to read(she seems unhappy there) but the tech was gracious enough to switch the books out himself. I did complain about her to the tech and asked him to report her to management. She must hate her job. The techs were very nice and caring and my son had no complaints except that he was very bored there. He says the food was good. On the day we had visitation, the tables were dirty. The doctor never spoke to me directly. Noone ever called me to explain his diagnosis and treatment plan. My son is currently in the outpatient program. I have left several messages to get a call from the doctor to explain his treatment plan but noone ever calls. My son is doing better though so they must be doing something right. Just wish they would communicate more. They do offer free transportation so that part is very convenient. Overall Im thankful that my son is being taken care of. The process has been very uncomfortable but its probably necessary for him to get better.

Jade Mize
2 weeks ago
1

I wish I would've looked into reviews before placing my daughter here. Believe every negative review you see. Apparently theres big communication issues between doctors, staff and parents. I spent over 4 days chasing answers down and obviously no one was on the same page so I ended up pulling my daughter ama. They also increase meds before even having enough time to see how they will work for patients.

nadine gonzalez
2 weeks ago
1

I’ve been here 2 times first time when i was 16 they do this thing where they check if you brought in anything you’re not suppose while they were checking me they made me take off my shirt and pants i was just in my underwear when that happened they made me pull my panties down just to “make sure i didn’t have anything there” i pulled them back up as fast as i could then they told me to take off my bra i had turned around and took it off they told me to face them i covered my breast since the only thing i had on was underwear and they said i was good just to remove my hand to “make sure i wasn’t holding on to anything” through out this whole thing i kept telling them if this is how it was suppose to be since ive been in a different mental hospital 2 years ago and they never made me do this they said yes when i got to the day room with all the other girls they told me that wasn’t suppose to happen i told one of the techs if i could report it she said yes and then they came back to me and told me there was nothing they could do since it was a new policy. I felt violated and weird out that two grown women watched me undress completely and by the way they only did this to me i know cause the next day a new girl came in and she had snuck in a vape through her bra

SHELL BETH
3 weeks ago
1

This facility has the most unprofessional staff. Their discharge planner Kenneth admitted that he does not check his voicemail and sarcastically stated that he doesnt have time for that. Seems he also doesn't have time to do his job of discharging patients. After calling repeatedly to speak with him, the therapists Elizabeth, and the nurse. Only the nurse called back in the evening. Kenneth informed my family member that he would discharge on a Tuesday. But then informed he wouldn't be able to get to his discharge and held him longer. I attempted to call the director Jessica who in Rio Vista fashion also didnt answer nor return the call. Its concerning to see how their interdisciplinary team has zero urgency to assist the patients and lack communication with the family who have consent to follow up on their family member. There is no policy nor protocol. They go based on how much they are willing to work. They do not communicate clearly and discharge depending on the census. The discharge planner fails to comply with state guidelines. Does not communicate with the insurance companies. Gives patients false information and poor follow through. The only one who calls and answers calls is the buisness office manager. They did call on day 3 to let me know how much I will owe. When I called to inform that I had spoken to the insurance and the state. The facility stopped answering my calls. Fortunately the insurance eased my mind that if my family member discharged AMA they would cover their stay since the facility was not complying with discharge planning and date. Unfortunate that their Administration and CEO is allowing their Frontline staff to be so unprofessional. Youre working with a delicate population and being this dismissive is neglectful and harmful to the wellbeing of a human being. Shame on this facility.

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