Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Rio Vista Behavioral Health Hospital

1390 Northwestern Dr. El Paso, TX 79912
Claim Profile
The facilities at Rio Vista Behavioral Health in El Paso, TX 5

About Rio Vista Behavioral Health Hospital

You’ll be supported by a range of evidence based therapies and holistic approaches to care here. Mindfulness based cognitive behavioral therapy (CBT) is used alongside cognitive behavioral therapy and dialectical behavioral therapy. With these programs, you’ll learn how to reframe your thoughts to help minimize the risk of relapse. You’ll be empowered with coping skills and strategies that will help you manage stressful emotions. They’ll also teach you how to identify triggers that can lead to substance use.

Family therapy will also empower your loved ones with the skills they need to support you. Other supports you’ll find here include medication management services. This is available for mental health conditions along with recovery from alcohol or opioid use disorders. You’ll also have access to non-acute medical care as needed.

Holistic approaches to care here include recreational therapy and art therapy. With these approaches, you’ll begin building healthy habits that can help shape your future.

The inpatient programs are age appropriate. You’ll be supervised round the clock and your treatment plan will be adjusted as needed as you progress through the program.

Latest Reviews

yumithesimp_kitsune
1 week ago on Google
4
My time in adolescent inpatient, was fun to say the least. I met some amazing king and some caring girls! However the highlight was the techs, I would like to give a shout out to Janet!
Azareia K. Hinton
1 week ago on Google
1
On 8/21/2025 around 9:30am, me and Therapist Elizabeth Dickerson went over my admission assessment and I made it very clear and reported no “triggers or stressors” that lead up to me being domestically abused by my partner- I only replied that me and my partner had a conflict/ argument that lead to him causing me bodily injury and him being the aggressor towards me. However upon discharge I found out that Elizabeth made a false statement and falsely added that I claimed to have a “triggers or stressor” of: Feelings of hopelessness and being overwhelmed, sleep deprivation, and medication non-adherence- which she claims to lead up to suicidal ideation which I never had and Which I never stated anytime prior or during my stay at Rio Vista. I also have video evidence of me speaking with a police officer prior to my EDO protection order and coming to Rio Vista for a 48-72 psych evaluation (because my partner claim I self harmed and had bi-polar which was a false statement made by him to avoid legal litigation)..the police officer was asking me similar questions of what lead up to the bodily injury which I video recorded that this was caused by my partner and i never reported any mood disorders regards to suicidal ideation. After expiration of EDO order on 8/21/2025 I felt threatened and coerced by Dr. Mohamed .A medical team (Dr. Mohamed. A, Ben, Andrea and Elizabeth.D) into signing voluntary for Rio Vista to continue medical treatment for suicidal ideation although I never reported this- I felt compelled to sign to continue care after the entire medical team threatening advice that if i did not comply with treatment, I would be placed on another EDO order and I wont see a judge for 30 days and more then likely i would lose my case and be placed on a “protective custody order and forced medication therapy” I felt extremely intimidated and coerced to continue my care although I knew I was mentally stabled and I was a domestic violence survivor whom was told i would be protected with EDO order and released in 72 hours- however my hospital stay turned into a unnecessary 11 days of unneeded and unwanted treatment for mood disorders I never reported or gave any reason for Rio Vista to believe I was a threat to myself. Also My partner came to Rio Vista and spoken to several times to speak to Angie (patient advocate) and Elizabeth several times to admit he lied and blame me of self harm and that he made these false accusations to avoid legal repercussions - however he was ignored multiple times, Elizabeth even stated “my husband is just trying to help me discharge early” which is false. I believe Dr. Mohammed A. And his medical team committed fraud, waste and abuse in regards to my continued treatment at Rio Vista. Also Dr. Mohamed violated my rights to privacy on 8/28/2025 around 7pm when he called me out into the hallway to speak about my religious view about declining (2) psych medications- I asked if he could speak to me in private and he declined my request because he said he was busy and did not have much time. During our conversation Dr. Mohamed seemed frustrated and improperly ending our conversation, walked away quickly “shhhing me” with his finger up to his mouth-although I was not raising my voice yet just simply advocating for my religious rights to decline medication which he argued and tried to deny my rights. Also- Dr. Mohamed medical scribe (Andrea) typed a false statement “I didn’t want my husband to get in trouble so I said i stabbed myself” which is a false statement i never said anytime before or during my stay at Rio Vista. I always advocated for myself as a Domestic Violence Survivor. - Also the Faculty was very dirty, daily sanitation was not being practiced to insure patients rights concerning a clean and safe environment. Frankie the janitor only collected towels and used liens but never swept, mopped or sanitized anything- i spoke to Nurse “Ben” prior to making a complaint and his response was “rio vista is short staff in the cleaning department and they only clean and sanitize big messes on spot”.
Chave Ramirez
2 weeks ago on Google
5
I had my granddaughter here and I have nothing but good things to talk about this place. Carmen the receptionist was always great and assisted us everything we needed guidance. My granddaughter benefited from this place a lot and she’s doing so much better in school.
Response from the owner1 week ago
Thank you so much for leaving this feedback! We sincerely appreciate your willingness to take the time to share your thoughts with us.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.6 / 10

Accepted Insurance

Rio Vista Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Fernando Acosta, MBA

Chief Financial Officer

Karla Silva, LCSW-S

Interim Chief Executive Officer

Luis Aguirre

Chief Nursing Officer

Mario Herrera

Director of Business Development

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

1390 Northwestern Dr.
El Paso, TX 79912

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Peter Lee, PhD

Rehab in Cities Near El Paso

Left arrow icon Back to TX

Reviews of Rio Vista Behavioral Health Hospital

2.6/5 (300 reviews)
3
Staff
3
Amenities
3
Meals
3
Value
3
Cleanliness
5
107
4
13
3
3
2
12
1
171

Reviews

2
Family Support

I'm less than impressed with how this treatment facility tries to involve family as part of the overall treatment plan. Even if family is given access as an ROI the staff are miss directing your efforts to find out information about your loved one. Then having to resubmit fo ... Read More

Jim B.
Reviewed on 9/19/2024
Staff
3
Amenities
3
Meals
3
Value
3
Cleanliness
3
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (299 reviews)
yumithesimp_kitsune
1 week ago
4

My time in adolescent inpatient, was fun to say the least. I met some amazing king and some caring girls! However the highlight was the techs, I would like to give a shout out to Janet!

Azareia K. Hinton
1 week ago
1

On 8/21/2025 around 9:30am, me and Therapist Elizabeth Dickerson went over my admission assessment and I made it very clear and reported no “triggers or stressors” that lead up to me being domestically abused by my partner- I only replied that me and my partner had a conflict/ argument that lead to him causing me bodily injury and him being the aggressor towards me. However upon discharge I found out that Elizabeth made a false statement and falsely added that I claimed to have a “triggers or stressor” of: Feelings of hopelessness and being overwhelmed, sleep deprivation, and medication non-adherence- which she claims to lead up to suicidal ideation which I never had and Which I never stated anytime prior or during my stay at Rio Vista. I also have video evidence of me speaking with a police officer prior to my EDO protection order and coming to Rio Vista for a 48-72 psych evaluation (because my partner claim I self harmed and had bi-polar which was a false statement made by him to avoid legal litigation)..the police officer was asking me similar questions of what lead up to the bodily injury which I video recorded that this was caused by my partner and i never reported any mood disorders regards to suicidal ideation. After expiration of EDO order on 8/21/2025 I felt threatened and coerced by Dr. Mohamed .A medical team (Dr. Mohamed. A, Ben, Andrea and Elizabeth.D) into signing voluntary for Rio Vista to continue medical treatment for suicidal ideation although I never reported this- I felt compelled to sign to continue care after the entire medical team threatening advice that if i did not comply with treatment, I would be placed on another EDO order and I wont see a judge for 30 days and more then likely i would lose my case and be placed on a “protective custody order and forced medication therapy” I felt extremely intimidated and coerced to continue my care although I knew I was mentally stabled and I was a domestic violence survivor whom was told i would be protected with EDO order and released in 72 hours- however my hospital stay turned into a unnecessary 11 days of unneeded and unwanted treatment for mood disorders I never reported or gave any reason for Rio Vista to believe I was a threat to myself. Also My partner came to Rio Vista and spoken to several times to speak to Angie (patient advocate) and Elizabeth several times to admit he lied and blame me of self harm and that he made these false accusations to avoid legal repercussions - however he was ignored multiple times, Elizabeth even stated “my husband is just trying to help me discharge early” which is false. I believe Dr. Mohammed A. And his medical team committed fraud, waste and abuse in regards to my continued treatment at Rio Vista. Also Dr. Mohamed violated my rights to privacy on 8/28/2025 around 7pm when he called me out into the hallway to speak about my religious view about declining (2) psych medications- I asked if he could speak to me in private and he declined my request because he said he was busy and did not have much time. During our conversation Dr. Mohamed seemed frustrated and improperly ending our conversation, walked away quickly “shhhing me” with his finger up to his mouth-although I was not raising my voice yet just simply advocating for my religious rights to decline medication which he argued and tried to deny my rights. Also- Dr. Mohamed medical scribe (Andrea) typed a false statement “I didn’t want my husband to get in trouble so I said i stabbed myself” which is a false statement i never said anytime before or during my stay at Rio Vista. I always advocated for myself as a Domestic Violence Survivor. - Also the Faculty was very dirty, daily sanitation was not being practiced to insure patients rights concerning a clean and safe environment. Frankie the janitor only collected towels and used liens but never swept, mopped or sanitized anything- i spoke to Nurse “Ben” prior to making a complaint and his response was “rio vista is short staff in the cleaning department and they only clean and sanitize big messes on spot”.

Chave Ramirez
2 weeks ago
5

I had my granddaughter here and I have nothing but good things to talk about this place. Carmen the receptionist was always great and assisted us everything we needed guidance. My granddaughter benefited from this place a lot and she’s doing so much better in school.

Response from the owner
Thank you so much for leaving this feedback! We sincerely appreciate your willingness to take the time to share your thoughts with us.
Reina Morales
2 weeks ago
1

Ashley ( tech) you need to quit your job!! You’re rude & very unprofessional around teens. Not a good place… there’s no support system if something bad happens to your child… think twice on bringing teenagers to this place.

Celine Silva
3 weeks ago
5

Matthew Bear
3 weeks ago
1

ANYONE ELSE THAT HAS BEEN DONE WRONGFUL TREATMENT FROM RIO VISTA PLEASE FIND ME ON FB AND MESSAGE ME. Likes to keep people here way longer than what’s needed they offer poor group therapy and just keep patients sitting doing nothing for real recovery. Starts on meds then restarts to keep them longer and strong meds too. We’ve reached out to an attorney and thinking the local news next

karla nayeli
4 weeks ago
5

Illiana Montesino
1 month ago
1

i got brung there and it was supposed to be a 72 hold they kept me for 2 almost 3 weeks , they constantly tried forcing me to take medication otherwise it would be refusal of treatment even tho i was 20 weeks pregnant , i didn’t eat will i was there and constant lost weight and my daughter was at risk and they didn’t care this place definitely doesn’t care about you they are chasing after insurance, the only reason they let me go was because my mom threatened to take legal action, at the end of the day they couldn’t diagnose me with anything , i basically starved the whole stay and my daughter came extremely early due to the stress put on my body .

Wayne Kerner Jr.
1 month ago
1

Rio Vista, no one cares about your AI-generated responses to these horrific reviews. Don’t take it from me, read the dozens of negative reviews about this mental health facility. It is clear that this institution seeks to enrich themselves through the means of overextending stays and over-diagnosing patients. The psychiatrists and their providers are seemingly incompetent, inaccurate, unreliable, and untrustworthy. As is communication within the organization. Some have good experiences, and others do not. Personally, I wouldn’t recommend it. The entry-level staff is great but the ones above are heartless. Probably burnt out. I do not have enough time to write a thorough review, but keep in mind that the length of your stay is dependent upon who your insurance provider is - because that is where the money is at. This institution is just a financial vampire. Good food, though!

Response from the owner
Thank you for bringing these concerns to our attention. We recognize the importance of understanding these circumstances better, and we welcome further discussion. Please email us at FeedBack@Riovistabh.com so that we can discuss this in greater detail.
Fernanda Telles
1 month ago
5

My boyfriend is currently a patient at this facility. He tells me stories about his stay when he calls me. He was supposed to get discharged today according to Dr. he did not get discharged, why lie to your patients??? Dr shows up late and sometimes doesnt show up at all to speak to his patients. Next, the food he says the food is good if you are hungry but it is the same thing repeatedly why not have a variety??. I am only giving this review 5 stars because of certain techs/nurses. In his words "ISMAEL is great and treats us like people but unfortunately he only works during the week. Weekends are different techs and nurses, PAUL is great when he passes out our medicine he interacts with us and asks how our day went, ALEX is a cool guy he jokes with us and tries to make our day go by good, he wakes us up respectfully, and always gets things done, he speaks to us about our day and knows what to say to make us feel better, he cares about us even though he always is serious hes a cool guy, his partner though MAT is rude and makes us feel like a bother he makes faces to us when we ask for something like towels to shower or to change the movie he is just plain rude to us. VICTORIA is amazing she cares about us and our well being she speaks and jokes with all of us, she is able to speak to us and get our minds right if we are upset or sad, she encourages us to interact with group therapy and other activities and not just stay in our rooms asleep, for me that was great because I felt good after gym." Thank you to these techs/nurses who are trying to make a difference and care about your patients, there are not many of you!

Response from the owner
Thank you for this feedback! We value your time and are so appreciative that you took a moment to share your thoughts.
Kelly
1 month ago
1

“Our mission is to be a beacon of hope, positivity, and compassion for the individuals and families we serve” yall love talking about compassion but your staff is telling patients the more they ask when they will be released the more time they will get them to stay?? For asking a fair question about THEIR treatment mind you..

Amanda Luevano
1 month ago
1

I showed up with the police to get my son out. Enough said right? I should have known, i should have read these reviews...3 days chasing the doctor for communication on my childs progress and discharge details. Threats of CPS. Unprofessionalism. The admission? It took 6 hours! They gave me minimal information if any. DO NOT BRING YOUR CHILDREN HERE. No real supervision for children... My child was assaulted sexually by another patient resulting in a possible felony charge from this and the hospital did not notify me! BEWARE of this place. Im making this public so people know. This is not a safe place.

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Rio Vista Behavioral Health Hospital

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Symetria — Hurst Outpatient Rehab & Suboxone Clinic
Hurst, TX (817) 601-8275

Symetria — Hurst Outpatient Rehab & Suboxone Clinic

Symetria Recovery® is the leading-edge, personalized, complete recovery ca... read more.
Charlie’s Place Recovery Center
Corpus Christi, TX (361) 882-9302

Charlie’s Place Recovery Center

Charlie's Place Recovery Center is a very unique modern treatment center off... read more.
Covenant Hills Treatment Center
Boerne, TX (830) 336-2300

Covenant Hills Treatment Center

Covenant Hills Treatment Center offers inpatient and outpatient services for... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline