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Rio Vista Behavioral Health Hospital

1390 Northwestern Dr.
El Paso, TX 79912
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The facilities at Rio Vista Behavioral Health in El Paso, TX 5

About Rio Vista Behavioral Health Hospital

You’ll be supported by a range of evidence based therapies and holistic approaches to care here. Mindfulness based cognitive behavioral therapy (CBT) is used alongside cognitive behavioral therapy and dialectical behavioral therapy. With these programs, you’ll learn how to reframe your thoughts to help minimize the risk of relapse. You’ll be empowered with coping skills and strategies that will help you manage stressful emotions. They’ll also teach you how to identify triggers that can lead to substance use.

Family therapy will also empower your loved ones with the skills they need to support you. Other supports you’ll find here include medication management services. This is available for mental health conditions along with recovery from alcohol or opioid use disorders. You’ll also have access to non-acute medical care as needed.

Holistic approaches to care here include recreational therapy and art therapy. With these approaches, you’ll begin building healthy habits that can help shape your future.

The inpatient programs are age appropriate. You’ll be supervised round the clock and your treatment plan will be adjusted as needed as you progress through the program.

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Latest Reviews

Christian Dominguez
2 weeks ago on Google
5
I highly recommend Rio Vista. The entire team was respectful, attentative, and focused on providing quality care.
Response from the owner1 week ago
Thank you so much for leaving this feedback! We sincerely appreciate your willingness to take the time to share your thoughts with us.
Cynthia Garcia
2 weeks ago on Google
5
Great experience! Scheduling same day appointments for patients is fast and easy. Friendly staff and very helpful, especially Joe Lopez. Always attentive to our patients needs.
Response from the owner1 week ago
Thank you for commenting! Your time is valuable, and we appreciate you taking a few moments to provide meaningful feedback.
Peter Chavez
2 weeks ago on Google
5
I have had the pleasure of working with Rio Vista Behavioral Health both professionally and personally, and I can confidently say that I trust and highly recommend their services. As someone who works at an outpatient mental health clinic, I've collaborated with Rio Vista on many occasions, and the experience has always been positive. I've heard nothing but great feedback from our patients who have been referred to RVBH, and it's clear that they provide compassionate, quality care. Their dedication to their patients and professionalism make them a trusted partner in mental health services. I highly recommend Rio Vista Behavioral Health.
Response from the owner1 week ago
Thank you so much! Our team remains dedicated to promoting positive change and lasting wellness.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.6 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Rio Vista Behavioral Health Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

After completing some form of inpatient care, many clients transition or step down to an outpatient rehab, while some choose to transition from detox directly into outpatient care. High-intensity outpatient programming, including partial hospitalization (PHP) and intensive outpatient (IOP) is widely available for clients in early recovery, those leaving detox, and those at an elevated relapse risk. Clients in outpatient care generally engage in robust addiction counseling and recovery education, and some also receive medication assisted treatment (MAT).

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.

24-hour clinical care in Texas provides a safe environment for medical detox. This setting is crucial to provide medical care during withdrawal. Certain withdrawal symptoms can cause life-threatening conditions, but patients in a supervised clinical setting have treatment readily available to address any symptoms before they become severe. Treatment can also be provided for co-occurring physical and mental health issues.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Fernando Acosta, MBA

Chief Financial Officer

Karla Silva, LCSW-S

Interim Chief Executive Officer

Luis Aguirre

Chief Nursing Officer

Mario Herrera

Director of Business Development

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Rio Vista Behavioral Health Hospital.

Contact Information

Building icon

1390 Northwestern Dr.
El Paso, TX 79912

Explore Other Centers Near El Paso

Reviews of Rio Vista Behavioral Health Hospital

2.65/5 (361 reviews)
3
Staff
3
Amenities
3
Meals
3
Value
3
Cleanliness
5
135
4
16
3
4
2
15
1
208

Reviews

2
Family Support

I'm less than impressed with how this treatment facility tries to involve family as part of the overall treatment plan. Even if family is given access as an ROI the staff are miss directing your efforts to find out information about your loved one. Then having to resubmit fo ... Read More

Jim B.
Reviewed on 9/19/2024
Staff
3
Amenities
3
Meals
3
Value
3
Cleanliness
3
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.65 (360 reviews)
Bianca Hernández
22 hours ago
1

Inpatient department review — sharing this so other families can make an informed decision. I would not choose this facility again for an adolescent. The biggest issues were communication, consistency, and transparency. • Intake: We were given very little information about the program, rules, restrictions, treatment, or what to expect. • Therapy: Communication between staff was clearly not on the same page. I mostly dealt with nurses and had to physically go in to request a therapist. I was told therapy was happening, but the documentation later provided did not match what we were told. The “therapy” was mostly extremely short check-ins. • Treatment plan/diagnosis: We repeatedly asked for a treatment plan and never received one. We were also given inconsistent information about the diagnosis. The doctor told us one diagnosis during a meeting, while the documented diagnosis was something completely different that had never been properly explained to the patient or family. • The doctor: This was probably my biggest concern. When my sister tried to express how she was feeling, he was dismissive. On one occasion, while she was crying, he essentially responded with “What do you want me to do about it?” That interaction really stuck with our family. If you’re working with adolescents in a mental health crisis, I expect more empathy and engagement than that. • Medication: We had concerns about how frequently medications were being changed. Afterward, we spoke with an outside provider who also felt the medication should not have been switched so frequently. That definitely made us question the treatment decisions even more. • HIPAA: HIPAA was repeatedly brought up when we requested basic information and documentation. My family works in healthcare, so we understand confidentiality, but the way it was being used in these situations did not make sense to us. • Discharge: We received conflicting information about when discharge was actually happening. The patient was also discharged without her prescription. When I called about a missed dose and asked what we should do, I was told she could “deal with one day off” and that she “wasn’t a patient anymore,” even though she was still connected to outpatient care. • Follow-through: I brought these concerns to a supervisor and was told they would address them. I continued calling throughout the day trying to get answers from the doctor, but the same issues continued. • Actual experience: During the stay, my sister repeatedly reported feeling disconnected, staying in bed, and not really doing anything. I reported this to staff and asked them to do more to engage and motivate her. I didn’t feel enough was done. She also spoke with multiple other adolescents there who expressed very similar concerns about the care and experience. Even one staff member expressed that they didn’t feel the stay was helping and sympathized with her. I will say that some of the nurses were genuinely great, and I appreciate the ones who actually listened and helped. I understand inpatient care requires structure and safety, but when you’re treating adolescents during a mental health crisis, the treatment should actually match the level of care you’re providing. We shouldn’t have had to constantly chase answers or question whether the information we were receiving was accurate. I’m not saying everyone will have the same experience. I’m sharing ours because I would have wanted to know these things beforehand. Ask questions. Get things in writing. Ask for the treatment plan, diagnosis, medication plan, therapy schedule, and discharge paperwork. Personally, based on our experience, I would choose UBH instead.

Response from the owner
We appreciate this review and that you were willing to write it. Understanding your concerns better is essential to us, and we would benefit from additional information.
Valerie B
2 days ago
5

Magical humans helping others to heal... Really needed your help to feel stronger am alive.....it is poetic It is kindness and love and sacrifice by all the staff I want to help when i am better It is inspiring Gratitude

Response from the owner
Thank you for this feedback! We value your time and are so appreciative that you took a moment to share your thoughts.
Michelle Spence
3 days ago
5

I was like to express my appreciation to Donna. As a military family it is very challenging to navigate all of this and she has been helpful to meet our needs. I also want the thank Rio Vista inpatient and outpatient for everything they have done. I am thankful for all that everyone has done for our family.

Response from the owner
Thank you! We’re so grateful for the feedback and truly appreciate that you took a moment out of your day to share your thoughts.
Oliver Eggs
1 week ago
2

I was Inpatient here from Unit 1, I gave this two stars because the people there take your blood with telling your parents hopefully next time they will tell future parents about this and take your blood without permission.

Response from the owner
Your feedback holds immense importance to us, and we believe that gathering additional insights would be beneficial.
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