800-784-1361
Don't go to this hospital if you have trauma. The environment is nothing but an over-glorified psychiatric hospital fronting as a "trauma unit". It's nothing but a cash-grab. The psychiatrists are med-pushers who have zero time to listen, or even read your history and is ...
About River Oaks Hospital
River Oaks Hospital sits on a 14 acre campus in New Orleans, Louisiana. This location provides addiction and dual diagnosis care to adults. There’s plenty to do and see in New Orleans, but if the city isn’t your thing you can take in the sights of the Mississippi River nearby.
This treatment center works with many major insurance plans, including Medicare.
Engaging With Recovery Through Activity
The 12 step model used by this hospital adds structure and socialization to your recovery while guiding you through strengthening your sobriety. Another pillar of treatment here is activity therapies, where you and others in recovery participate in a variety of different leisure activities.
A common example of activity therapy is art groups. Such activities may seem unrelated to addiction substance use disorder recovery at first, but recreational and leisure activities can show you different ways to deal with stressors that could otherwise lead to relapse. Plus they strengthen your bond with your peers in recovery.
Adding Social Workers to Your Care Team
Social workers are personal advocates. They work with you during and outside of sessions to help you cope with sudden challenges and emergencies and introduce you to helpful community resources. A social worker also gauges your progress and needs during treatment and recovery so changes can be made to your treatment plan if needed. Social work is an important component of the addiction and dual diagnosis treatment at this hospital.
Facility Overview
126 Number of Available Beds
Latest Reviews
As a patient there I went in because I was experiencing depression I was having thing for being extremely clean at the time the floors are dirty I found a worm in my bathroom and to top off these dirty living conditions the staff there will treat you like a dog I went in being unafraid of needles I would let them draw my blood without flenching not a problem one morning they woke me up to draw my blood and they had the needle in my arm and they were just digging and digging and digging even when I’m visibly uncomfortable my body tensed up from the pain my jaw clenched while trying not to clench my fist they still kept going they didn’t take it out my arm until I passed out but I might sound over dramatic but I thought I was having a seizure or something I saw my body in throd person but I couldn’t see but when I was able to see my ears were ringing and everything was muffled then I would lose my sight again i felt like I had no control over my body I don’t know what they made me drink but it 100% didn’t taste like water once I was able to stand they kind of just threw me in my room like nothing happened my body was half way off the bed and that’s how. I slept the next morning they weren’t able to wake me up but they kept pacing in and out yelling at me yelling my name threatening to take privileges away threatening to keep me in the room once I was able to get up everyone felt so weird so just hazy when I went to bring it up to the attention of the staff they didn’t care they kind of just brushed it off as I I were crazy or something (funny bc I was in a mental hospital ) but I was really stressed and when they went to do the school I asked to call my mom to tell her what happened that wouldn’t let me I can’t remover the lady’s name but she was one of the nurses and she would sit behind the glass she just started to ignore me and yelled at me I’m crying saying I literally just went through something so traumatic can’t you call her ? I want someone to know what just happened to me everyone’s ignoring me ontop of that there was a little boy in there for anger issues his name was Jason the staff would literally nit pick at him instead of trying to calm him down and when he wouldn’t just calm down as they’re sitting there antagonizing the little boy they would “booty juice” him and throw him in a room or lock him in a room with nothing in it and when anything was said about it you’re in trouble I was the only one who would actually try to calm him down because other patients would also pick and try and get him and on purpose and the staff would allow it to happen the staff here are horrible horrible people they don’t treat you like a human I could never imagine how it is in the adult ward I’m 18 now I was in that hospital twice both times were horrible yes you’re not supposed to want to go back to a hospital but I’ve been to a different one before and they actually helped me after I went to that mental hospital I was going good for 2 years after this hospital made me so so so so much worse and it made me terrified to reach out for help again they need to be shut down the staff abuses their power
Response from the owner3 weeks ago
We understand that your time is valuable and appreciate you taking the time to share your feedback with us. If you would like to discuss your concerns further with a representative, please provide us with your contact information by visiting http://www.riveroakshospital.com/contact-us/. Thank you for reaching out.
I was recently an inpatient in the trauma treatment program at River Oaks Hospital. Unfortunately, the trauma treatment program seems to be somewhat undervalued. Upon admission, one receives a manual with the rules and expectations while inpatient. I would say at least a good 30-45% of those rules are not followed, for example, it is stated in the manual that all groups are mandatory, however, patients pick and choose which groups they want to attend with no repercussions. It can be disruptive for people who would like to do their work. Because there are also military members receiving treatment, those patients have less incentive to complete assignments and so forth because they are automatically approved for a 28 day stay. For those of us who come in on private insurance that gets reviewed weekly, it can be discouraging, especially when paying out-of-pocket co-pays per day.
The eating disorder program also seems to be much better regulated and consistent. The lack of consistency for the trauma program is obvious.
At the same time, there are many members of the staff that are caring and supportive. I felt I was able to receive competent, helpful care while I was there. If you’re really interested in doing the work, you quickly determine who will be helpful and who is not. If you want to really help yourself, you’ll take advantage of those people, and you will benefit from your time there.
Response from the owner3 weeks ago
Thank you for taking the time to leave us these kind comments. We'd like to learn more about any concerns you may have. At your convenience, please provide us with your contact information by visiting https://riveroakshospital.com/contact-us/. We hope to hear from you soon.
My daughter was a patient over here. Staff was great with her. I’m so glad they still have mental health facilities that are close to home
Response from the owner3 weeks ago
Thank you for sharing your kind words about our staff! We appreciate your support and are glad our team made a positive difference. 
Rehab Score
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6.5 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Addiction Treatments
Levels of Care
Outpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Medically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Intensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Inpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Partial Hospitalization Program
A partial hospitalization program (PHP) offers an intensive, short-term rehab option for individuals who don't require 24-hour support. PHP treatment can be an alternative to inpatient hospitalization or a "step-down" option from hospitalization or a residential program. Typically, it requires you to meet a minimum of 6-8 hours a day for an average of 90 days. Services provided in PHP treatment often include relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.
12-Step
12 step programs enable participants to focus on their long-term sobriety through rigorous peer support and ongoing personal growth. They engage in regular, peer-directed 12 step meetings and receive one-on-one mentoring by a self-selected sponsor. Meetings are free, anonymous, and available multiple times a day, 365 days per year in most communities. Though 12 steps of recovery are rooted in spiritual principles, religious affiliation isn't mandatory. Specialized programs are widely available, including youth and family meetings.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
While each drug rehab in Louisiana offers unique elements, recovery support often follows a similar pattern. Detox is followed by inpatient and/or outpatient care, then aftercare support is provided once the participant completes the initial program.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Clinical Services
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
If you undergo cognitive behavioral therapy in Louisiana, you may engage in role playing, face your fears, and learn to calm your mind and body. These techniques are designed to help you recognize unhealthy patterns of thinking and to learn healthy ways of coping with challenges.
When you participate in dialectical behavior therapy, you'll work on recognizing distorted thinking patterns that are guiding your emotions. You'll learn how to change these patterns to eliminate unproductive reactions. This involves developing better coping mechanisms to handle stressful situations.
If you are struggling with motivation to change, motivational interviewing is designed to help. This method typically involves one or two sessions with a therapist. The technique helps you understand your motivations and empowers you to make changes to reach your goals.
Men and women in Louisiana who seek individual therapy for drug and alcohol addiction treatment will receive therapy in a focused and supportive environment. Therapists customize interventions to your unique situation. This helps you understand the addictive process and develop coping strategies to help achieve and maintain sobriety.
Therapy sessions that involve creative activities are known as creative arts therapy. During this treatment, you'll participate in various art forms, such as music, dance, or drawing, to express yourself. You don't need any artistic skills to benefit.
Amenities
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Gym
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
1525 River Oaks Road West
New Orleans, LA 70123
Get Help Now - 504-946-7507
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Edited by:
Nikki Wisher, BA
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