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River Oaks Hospital

1525 River Oaks Road West New Orleans, LA 70123
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River Oaks Hospital - Dual Diagnosis Program LA 70123

About River Oaks Hospital

River Oaks Hospital sits on a 14 acre campus in New Orleans, Louisiana. This location provides addiction and dual diagnosis care to adults. There’s plenty to do and see in New Orleans, but if the city isn’t your thing you can take in the sights of the Mississippi River nearby.

This treatment center works with many major insurance plans, including Medicare.

Engaging With Recovery Through Activity

The 12 step model used by this hospital adds structure and socialization to your recovery while guiding you through strengthening your sobriety. Another pillar of treatment here is activity therapies, where you and others in recovery participate in a variety of different leisure activities.

A common example of activity therapy is art groups. Such activities may seem unrelated to addiction substance use disorder recovery at first, but recreational and leisure activities can show you different ways to deal with stressors that could otherwise lead to relapse. Plus they strengthen your bond with your peers in recovery.

Adding Social Workers to Your Care Team

Social workers are personal advocates. They work with you during and outside of sessions to help you cope with sudden challenges and emergencies and introduce you to helpful community resources. A social worker also gauges your progress and needs during treatment and recovery so changes can be made to your treatment plan if needed. Social work is an important component of the addiction and dual diagnosis treatment at this hospital.

Facility Overview

Bed icon 126
Number of Available Beds

Latest Reviews

Jen Jonke
2 months ago on Google
1
This is a truly, truly awful place. Dehumanizing.The staff is demeaning, destructive, and you are in more danger there than ever in a safe place.I am so sorry I m failing you.I desperately wanted to create my site to be informative, to tell my story, to caution others. I wanted to show my pain and not ramble on, but I don t know how.Every time I attempt to make something coherent, I shake and cry and scream and yell and cower.I NEVER EVER thought a strong person like me could experience PTSD. I could handle anything life threw at me or any not so great decision I made myself. I often subscribed to the "everything happens for a reason" mantra. Whether that be the universe, fate, or a divine design.What I experienced at and from River Oaks company ( yes, company, its part of UHS, a billion dollar company ) was the most traumatizing 6 day event turned into 500+ days. They shattered my entire self.Their treatment is a game. They lie for profit. They put tenants in danger. They ruin lives.I really truly want to make my website into something beautiful since what happens there is so ugly, but I m no longer the strong person I was up until that day they...they... god, it makes no sense what they did.Don t go to River Oaks.You can google River Oaks ruins lives and should be able to reach my site.You can also google UHS lawsuits and see all the other absolutely awful things they do human beings for money.Google Rosenhan and listen to him talk about his experience. River Oaks treats patients this way.
R E
2 months ago on Google
5
Excellent service, and very professional in caring for my daughter, and we were kept very well informed about the process and my daughter's progress. We receive calls at all times
Response from the owner2 months ago
Thank you very much for your comments! We really appreciate it and hope you have a good day. Muchas gracias por tus comentarios! Te los agradecemos de verdad y esperamos que tengas un buen da.
melanie massey
2 months ago on Google
1
It was just jail with psych meds and snacks and they kept me 7 days instead of the 72 hold. highly recommend going elsewhere to a place that actually wants to help mentally ill people. We just sat in a common room & watched tv or sat in our cement wall bare rooms. There were volatile people who weren t regulated that were angry and picking fights with other patients who were already in distress. The staff did not have control over the patients. It was a nightmare, to be honest.
Response from the owner1 month ago
Hi, Melanie. Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.riveroakshospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
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Rehab Score

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7 / 10

Location

Accepted Insurance

River Oaks Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) offers an intensive, short-term rehab option for individuals who don't require 24-hour support. PHP treatment can be an alternative to inpatient hospitalization or a "step-down" option from hospitalization or a residential program. Typically, it requires you to meet a minimum of 6-8 hours a day for an average of 90 days. Services provided in PHP treatment often include relapse prevention strategies, medication management, individual and group therapy, and other behavioral therapy interventions.
12-step icon12-Step
12 step programs enable participants to focus on their long-term sobriety through rigorous peer support and ongoing personal growth. They engage in regular, peer-directed 12 step meetings and receive one-on-one mentoring by a self-selected sponsor. Meetings are free, anonymous, and available multiple times a day, 365 days per year in most communities. Though 12 steps of recovery are rooted in spiritual principles, religious affiliation isn't mandatory. Specialized programs are widely available, including youth and family meetings.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

While each drug rehab in Louisiana offers unique elements, recovery support often follows a similar pattern. Detox is followed by inpatient and/or outpatient care, then aftercare support is provided once the participant completes the initial program.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

If you undergo cognitive behavioral therapy in Louisiana, you may engage in role playing, face your fears, and learn to calm your mind and body. These techniques are designed to help you recognize unhealthy patterns of thinking and to learn healthy ways of coping with challenges.

When you participate in dialectical behavior therapy, you'll work on recognizing distorted thinking patterns that are guiding your emotions. You'll learn how to change these patterns to eliminate unproductive reactions. This involves developing better coping mechanisms to handle stressful situations.

If you are struggling with motivation to change, motivational interviewing is designed to help. This method typically involves one or two sessions with a therapist. The technique helps you understand your motivations and empowers you to make changes to reach your goals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (800) 366-1740
Building icon

1525 River Oaks Road West
New Orleans, LA 70123

Edited by:
Nikki Wisher, BA

Rehab in Cities Near New Orleans

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Reviews of River Oaks Hospital

3.08/5 (101 reviews)
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Reviews

1

Don't go to this hospital if you have trauma. The environment is nothing but an over-glorified psychiatric hospital fronting as a "trauma unit". It's nothing but a cash-grab. The psychiatrists are med-pushers who have zero time to listen, or even read your history and is ... Read More

Reviewed on 2/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (100 reviews)
Jen Jonke
2 weeks ago
1

We were put in danger. We were treated like worthless, subpar people. We were lied to and ignored. For profit facility that is part of a company with many violations. This is all true.

Mack E
2 weeks ago
1

0 Stars if I could. Went there in beginning of march. It was terrible. Definitely not a place for help. It’s literally pretty much a booy camp and only made me worse

Response from the ownerInvalid relative date format:
Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting http://www.riveroakshospital.com/contact-us/. Thank you again.
Gilder Daggs
2 weeks ago
1

This place is the worse dirty and disgusting food give you comity food and mister meat

Response from the ownerInvalid relative date format:
We appreciate your feedback. We would like to get more details about this; please visit http://www.riveroakshospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Allison O'Brian
2 weeks ago
1

Hello my son was admitted yesterday. We arrived at 2:45 pm and were placed in a small room where we were told to wait. A few hours later we asked an employee for food. My son hadn’t eaten since 8am that morning and it appeared that he was going to miss dinner stuck in this room. We explained his dietary restrictions. He has celiac disease and cannot have even tiny amounts of gluten because it causes long term damage to the lining of his intestine as well as increased risk of cancers and other complications. The employee did not know what gluten was and offered what was available, which all contained gluten. When we explained this she gave my son a sandwich tray and removed the bread, leaving a single piece of gluten contaminated turkey. I reported this safety event and the facility’s inability to comply with dietary restrictions to the joint commission and DHH. After over 4.5 hrs in this room waiting, my son was finally taken to the unit around 7:30pm. We were given very little information about the routine of the unit and what to expect. I called later at 10pm to make sure he was okay and that he was given an opportunity to shower. I explained we had been in the ER with him since the night before so he had not been able to shower in 2 days. I was told by the employee that he didn’t take a shower because he missed hygiene time and he “didn’t ask” to shower. I asked if anyone explained to him the usual schedule or offered to let him shower anyway since he arrived late. I was told “ma’am by the time we finished his assessment shower time was over so he went to bed”. I asked again if the employee explained to him the routine or offered to allow him to shower and was interrupted and hung up on. I called back and requested to know the schedule of events for the next day so that I could explain it to him since they would not. This is disgusting and dangerous treatment of a child who may not be able or in a state of mind to advocate for themselves.

Sherell
3 weeks ago
1

I will never let my kids return to this facility. How can you help someone in less than 3 days.

Response from the ownerInvalid relative date format:
Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting http://www.riveroakshospital.com/contact-us/. Thank you again.
Monica Washington
4 weeks ago
1

Our kids go to this place for mental health issues an they press charges on my kid if she was in her right mind set she wouldn’t need to be there most of the nurses there have bad attitudes an very rude if you can handle the issues that come with the job you should seek a better profession that fit you an this is the place they send our kids to be cared for on hope we never have to got to this place again the good lord say the same.yall need to do better

Response from the ownerInvalid relative date format:
Thank you for reaching out to us. We would like to take the opportunity to address your concerns with you directly. At your convenience, please provide us with your contact information by visiting http://www.riveroakshospital.com/contact-us/ so that we can follow up with you. Thank you again and we hope to hear from you soon.
Sabrina Jenkins
1 month ago
1

It’s a horrible place the staff is real rude and you will never see the doctor or talk to the doctor

Response from the ownerInvalid relative date format:
Thank you for the review. We would like to work with you directly about your feedback. Could you please visit us at http://www.riveroakshospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Sharon St Romain
1 month ago
1

My son was admitted on Saturday morning after a stay at another hospital and not one doctor seen him or gave him his ADHD meds. The social worker didn’t write any info about my son for the doctor who on that Monday talked to him for 5 minutes standing in the hall and sent him home before the 72 hours because he wasn’t a threat to anyone there. That was just one reason he was there had the social worker wrote his issues down and i get a call from doctor he would still be there. My son said it was like a camp… not a place for help. Never again

Response from the ownerInvalid relative date format:
Thank you for bringing your concerns to our attention. We'd like to follow up with you directly so that we can further address them. At your convenience, please provide us with your contact information by visiting http://www.riveroakshospital.com/contact-us/. We hope to hear from you soon.
christina drost
1 month ago
5

The ED unit's staff, therapists, nurses, psychiatrist, and nutritionists are what make this program so successful. The staff aren't there to just collect a paycheck, they truly care. They truly help change your relationship with food. Intensive one on one therapy M-F and groups M-F. It's necessary to work the program to get better. I can't say enough good things about my experience; I'm so grateful I found River Oaks Hospital. Thank you to all who took care of me, you know who you are.

Response from the ownerInvalid relative date format:
Your compliments and supportive comments are great to hear, Christina! Thank you for your kind words and we hope you are doing well. Take care!
Karen Hurley
1 month ago
5

I think the staff is excellent in the eating disorder program. I have been at other places and none are as good. The program and the staff are very friendly and helpful.

Response from the ownerInvalid relative date format:
Hello, Karen. We appreciate your honest feedback. We would like to get more details about this; please visit http://www.riveroakshospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Jen Jonke
2 months ago
1

This is a truly, truly awful place. Dehumanizing.The staff is demeaning, destructive, and you are in more danger there than ever in a safe place.I am so sorry I m failing you.I desperately wanted to create my site to be informative, to tell my story, to caution others. I wanted to show my pain and not ramble on, but I don t know how.Every time I attempt to make something coherent, I shake and cry and scream and yell and cower.I NEVER EVER thought a strong person like me could experience PTSD. I could handle anything life threw at me or any not so great decision I made myself. I often subscribed to the "everything happens for a reason" mantra. Whether that be the universe, fate, or a divine design.What I experienced at and from River Oaks company ( yes, company, its part of UHS, a billion dollar company ) was the most traumatizing 6 day event turned into 500+ days. They shattered my entire self.Their treatment is a game. They lie for profit. They put tenants in danger. They ruin lives.I really truly want to make my website into something beautiful since what happens there is so ugly, but I m no longer the strong person I was up until that day they...they... god, it makes no sense what they did.Don t go to River Oaks.You can google River Oaks ruins lives and should be able to reach my site.You can also google UHS lawsuits and see all the other absolutely awful things they do human beings for money.Google Rosenhan and listen to him talk about his experience. River Oaks treats patients this way.

R E
2 months ago
5

Excellent service, and very professional in caring for my daughter, and we were kept very well informed about the process and my daughter's progress. We receive calls at all times

Response from the owner2 months ago
Thank you very much for your comments! We really appreciate it and hope you have a good day. �Muchas gracias por tus comentarios! Te los agradecemos de verdad y esperamos que tengas un buen d�a.
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