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Riverwoods Behavioral Health System

223 Medical Center Dr Riverdale, GA 30274
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Riverwoods Behavioral Health System GA 30274

About Riverwoods Behavioral Health System

The facility offers a large range of treatment options depending on each person’s individual needs. They provide detox services, partial hospitalization programming, intensive outpatient programming and aftercare planning.

Riverwoods also offers a wide range of therapy options. These are offered in individual and group session formats. Focus of therapy includes educational sessions, chemical dependency education, social skill focus classes, relapse prevention courses, anger management, illness education, peer pressure groups, coping skills sessions, medication classes, relaxation therapy, and spirituality groups.

One unique quality about Riverwoods is that they are open 24/7 and accept walk in patients without a referral. This type of fast and immediate help can be lifesaving in a crisis.

Facility Overview

Bed icon 105
Number of Available Beds
Calendar icon 5 - 7
Avg Length of Stay in Days

Latest Reviews

Shawn Mckibben
1 week ago on Google
1
This Place Is Wrong And Unfair Certain People Who Come There Have To Live In A Group Home And Others Don't I Wonder Why They Have Certain People That Come Have To Live In A Group Home And Some Don't
Jessica Sutton
2 weeks ago on Google
5
We were very pleased with the services received at Riverwood. My mom Elizabeth shared that the staff, especially the ladies who helped her, were kind, helpful, and made her feel comfortable during her stay prior to admission she had been experiencing aggressive behaviors, but during her time there, her medication was successfully adjusted. We were also given helpful resources to support her next steps in care. Upon discharge, she received a referral for in-home therapy, which she has already started, as well as a temporary prescription to manage her needs until she can follow up with her primary care physician. The therapist was excellent with communication, and I truly appreciate everyone involved in her care.
Response from the owner1 week ago
We’re incredibly appreciative of your feedback. Thank you! We’ll continue to work hard to inspire change and promote progress.
Nicole Askew
2 weeks ago on Google
1
If I could give zero stars, I would. Riverwoods Behavioral Health is one of the most unprofessional, unsafe, and exploitative facilities I have ever encountered. During my stay, I was misled about my hold, exposed to unsafe and violent conditions, deprived of sleep, and given inadequate food despite medical needs. There was no structured therapeutic program—just confinement and billing. Staff, especially Dr. Patel, were dismissive and unprofessional. Instead of care, I was retraumatized, and then billed nearly $17,000 for neglect. To make matters worse, I’ve been trying to get my medical records for over a month. Every time I call, I’m given the runaround. Andrea, the staff member who answers, is consistently rude and unhelpful. She seems determined to make the process as miserable as possible. Andrea—you’ll never leave that phone, while I’m traveling the world, free from the nightmare that is Riverwoods. The only positive I can mention is Miss Ruby, who showed real compassion and humanity in a place that otherwise has none. She is the only reason this review doesn’t read as pure hopelessness. Avoid this place at all costs. Riverwoods is a disgrace to healthcare! After leaving the country to collect myself, I finally have the mental stability to contact legal counsel. See you guys soon <3 $$$$
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Accepted Insurance

Riverwoods Behavioral Health System works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient rehab enables clients to receive addiction treatment while continuing to work and reside at home. Many programs offer evening, night, and weekend services so that clients may receive treatment on their own schedule. Outpatient treatment modalities typically include addiction counseling, recovery-focused life skills training, and/or medication assisted treatment (MAT). Many programs also provide step-down care, including partial hospitalization (PHP), intensive outpatient (IOP), and standard outpatient services, to align with clients' evolving needs.

intensive-outpatient iconIntensive Outpatient

IOP is a 2-4 week program that is utilized as a transitional step-up or step-down program. IOP is much less restrictive than PHP and offers 5 or 7 days a week programming from 9 am to 12 pm. Patients will attend a minimum of 2 group therapy sessions a day. Individual and family therapy can be used throughout the process if deemed beneficial by the therapist. As IOP is therapy based only, patients needing medication monitoring and administration will be assisted by staff to arrange for private psychiatric treatment. IOP offers much more freedom and allows patients to receive the treatment they need while still being able to maintain their daily lives and complicated schedules.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

inpatient iconInpatient

Inpatient rehabs feature intensive clinical supervision and a highly structured and supportive environment, meaning they are especially well suited for clients in early recovery and those at risk of relapse. Clients reside at the treatment facility and engage in various therapeutic sessions throughout the day, including addiction counseling and recovery-focused life skills training. Many programs also offer evidence-based complementary therapies, such as meditation and massage.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Alcoholism is a pattern of alcohol use that involves continued drinking even when it causes problems. Alcoholism is also characterized by a physical dependence on alcohol, which causes the body to experience withdrawal symptoms when alcohol is not present. Due to this physical dependence, medically-supervised detox is often necessary to safely recover from alcoholism. Alcohol rehab in Georgia offers a three-step process of detox, rehab, and maintenance to help individuals recover from alcohol addiction.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

Addiction treatment programs in Georgia help individuals to address substance abuse problems. With various programs available, including outpatient, inpatient, and partial hospitalization programs, you can find the right level of care for your specific needs. You can generally expect drug and alcohol rehab to incorporate evidence-based therapies, such as cognitive-behavioral therapy (CBT), skills training, recovery meetings, and mindfulness-based therapy. When combined, these interventions can successfully help you overcome addiction and continue to enjoy long-term mental health.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
seniors-program thumbnail image

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive-behavioral therapy (CBT) is a form of therapy that’s used to change the way you think about your life. Negative patterns of thinking, such as “I’ll never get better,” are challenged by the therapist so that you learn to think, “I’m working on my recovery one day at a time.” This allows for a more encouraging world view and more constructive ways of thinking.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is so important to the recovery process as it allows you to connect with other people who are facing similar struggles so that you can all learn, grow, and heal together. Process groups are centered around a specific theme to help you to process your feelings about the problems you face. Educational groups are designed to provide you with more information about addiction, co-occurring disorders, and medications. Other groups focus on relapse prevention and stress management.

Individual therapy is a one-on-one therapy that’s often used to discuss the problems addiction has caused you and identify ways to solve these problems. It may explore the reasons behind your addiction and emotional pain and seek ways to better cope with the challenges in your life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

They use family therapy sessions at their hospital to help your loved ones better understand your addiction and the treatment you’re going through. During family sessions, they explore family dynamics that may have led to the development of the addiction as well as allowing your family the time and space to discuss their own feelings about your addiction. They can also help family members locate community resources to allow them to continue to process their feelings and discover ways of coping with them.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Alycyn Kimmey

Chief Nursing Officer

Katherine Sheppard

Director of Quality and Performance Improvement

Mona Gray, MBA, CPLC

Director of Business Development

Andreia Ford

Director of Health Information Management

Dwight Austion

Director of Facility Operations

Shani Studstill

Director of Outpatient Services

Joseph Washington Jr., PhD

Director of Human Resources

Lillian Campbell

Director of Food and Nutritional Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 472946

Contact Information

Building icon

223 Medical Center Dr
Riverdale, GA 30274

Fact checked and written by:
Jennifer Martin
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Riverdale

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Reviews of Riverwoods Behavioral Health System

1.8/5 (446 reviews)
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Reviews

1

Horrible place overall. Unqualified staff, inedible food and unsanitary conditions. Group therapy was a joke since all they did was say the same childish nonsense over and over again. None of the group "leaders" seemed to have any kind of psychological education or have any ... Read More

Reviewed on 6/12/2019
1

Treated me like an animal. The staff all except for one nice white lady acted like they were more superior than Christ himself. If you love your family member or yourself, do not stoop this low. No one deserves to be treated the way they treat you here.

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.8 (444 reviews)
Shawn Mckibben
1 week ago
1

This Place Is Wrong And Unfair Certain People Who Come There Have To Live In A Group Home And Others Don't I Wonder Why They Have Certain People That Come Have To Live In A Group Home And Some Don't

Jessica Sutton
2 weeks ago
5

We were very pleased with the services received at Riverwood. My mom Elizabeth shared that the staff, especially the ladies who helped her, were kind, helpful, and made her feel comfortable during her stay prior to admission she had been experiencing aggressive behaviors, but during her time there, her medication was successfully adjusted. We were also given helpful resources to support her next steps in care. Upon discharge, she received a referral for in-home therapy, which she has already started, as well as a temporary prescription to manage her needs until she can follow up with her primary care physician. The therapist was excellent with communication, and I truly appreciate everyone involved in her care.

Response from the owner
We’re incredibly appreciative of your feedback. Thank you! We’ll continue to work hard to inspire change and promote progress.
Nicole Askew
2 weeks ago
1

If I could give zero stars, I would. Riverwoods Behavioral Health is one of the most unprofessional, unsafe, and exploitative facilities I have ever encountered. During my stay, I was misled about my hold, exposed to unsafe and violent conditions, deprived of sleep, and given inadequate food despite medical needs. There was no structured therapeutic program—just confinement and billing. Staff, especially Dr. Patel, were dismissive and unprofessional. Instead of care, I was retraumatized, and then billed nearly $17,000 for neglect. To make matters worse, I’ve been trying to get my medical records for over a month. Every time I call, I’m given the runaround. Andrea, the staff member who answers, is consistently rude and unhelpful. She seems determined to make the process as miserable as possible. Andrea—you’ll never leave that phone, while I’m traveling the world, free from the nightmare that is Riverwoods. The only positive I can mention is Miss Ruby, who showed real compassion and humanity in a place that otherwise has none. She is the only reason this review doesn’t read as pure hopelessness. Avoid this place at all costs. Riverwoods is a disgrace to healthcare! After leaving the country to collect myself, I finally have the mental stability to contact legal counsel. See you guys soon <3 $$$$

Napoleon Nelson
2 weeks ago
5

I want to thank MRS April in class room 1 for all she has giving her class and as for me she has done what I thought could never be done, she has really changed my look on life and MRS April was also a great friend to us all and wish there were more therapy like her because she open me up and shows me what was my problems and how to deal with them , thank you very much MRS April.

Response from the owner
Thank you! We have worked hard to build a safe place where encouragement and support are provided throughout the healing journey.
Martha HyattGreene
3 weeks ago
1

These people took a person who is not in their mental right state of mind and left them outside of the Atlanta Baptist hopeless shelter did not make sure they made it inside and now this person who has committed suicide tried to seven times and was surely not in the right mind when I spoke to them yesterday when they dropped him off is missing they will not answer their phone except for the secretary they will not return calls. Do not take your loved one there they were supposed to connect with the family before they release this person. It was called a Care team supposed to contact you for for what happens next they just took him and left him at a shelter. They are responsible now he is missing. No one knows where he is or if he’s gonna make it because anything could happen to him I don’t know what he was wearing. I don’t know if he had any of his supplies with him if he had his laptop, his phone no one can get a hold of him. This is on them and I am going to file a missing person’s report and I will not give up making sure this don’t happen to someone else’s loved one. I intend on contacting an attorney if anyone who has had a horrible experience like this where their loved one was just kicked out to the curb and not taking care of like supposed to maybe we should get together

Joshua Zephir
3 weeks ago
5

Thanks to everyone who assisted us. We were a bit skeptical seeing so many negative reviews but I guess we got lucky. We had a great experience with this facility.

Response from the owner
We believe that feedback is incredibly valuable. Thanks for sharing this with us!
Alvinya Key
4 weeks ago
5

Mrs. April is the best therapist.

Response from the owner
We’re so grateful for this feedback! Our goal is to offer premier services with respect and compassion.
Misty Reece
1 month ago
1

I would love more than anything to give this place a 5 star but the care that my sister received there is not that. She was sent there due to her mental illness and substance addiction. The communication is not well at all. The coordination of care is terrible and the fact that my sister is unable mentally tu make good decisions on her own was so obvious yet they still stated that the Dr signed off for her to be released. I have been working to find a safe treatment facility for her but they stated that my sister said she will go to a homeless shelter so that is where they sent her, no call to me at all. I have no idea where she is and still no call from supervisor. I can say I spoke to a receptionist named Cheryl and she has been great. The intake reps are horrible. They have no compassion what so ever. Pleaser people if you do not have the love for what you do find another job. This is our love ones and they should be treated with respect, understanding and compassion. I can not believe that I do not know where my mentally unstable sister is at this moment and the amount of worry behave right now is not ok. She was put in the care of this facility and yall have failed her.

joshua saxon
1 month ago
1

My son had a crisis and was sent to this location July 6,2025, which was 3.5hrs away from our home. My family has never experienced this type of situation before and didn't know what to expect. We followed the advise of the doctors and allowed my 13 year old son to come to this place.worst decision we could have made. We were told he would be there for 72 hrs. We were also told that the doctor would be given us a call on that Monday July 7,2025 after 9 am, to go over the process of how this would be going. Well, still to this day we haven't received that call. Over the course of the 72hrs we have waited and called this place over 50-60 times to get answers or some type of information. They would transfer to the area our son was at and the phone would disconnect ever time. The only information we ever received was from our 13 year old son when he called home. They told him several times that the date he would leave kept changing. They would ask him if he wanted medicine. This is what made me furious. These people are talking to a minor, a child, MY CHILD verses calling us to ask these questions or concerns. They have a child interacting with other adults in this place.After the 72hrs were up and we still were not getting answers from this facility. We decided that it was time to travel to Atlanta to get our son. once getting to the facility the people would not allow us to check our son out. While in the lobby trying to check my son out. My son called, we told him we were in the lobby and we're trying to speak to someone. He then tells me the nurse is right here and that we wanted to speak to them. I heard the nurse say "I don't have time to talk to them, I'm too busy." This infuriated me even more. They stated the doctor has left and that I couldn't check my son out. Mind you I called several times that morning which is on Thursday July 10,2025. After driving 3.5 hrs to here we made it around 5:30 pm. I was now angry because the doctors have not done anything they said, have not contacted us after several (50-60) times trying to call and get answers and now I'm here and still get get answers or my son. I told the nurse there that the doctor needs to come back and sign my son out and to do his damn job since he hasn't done it since my son has been here. How would you feel having your child be brought to a place 3.5 hours away from your home, due to this type of situation you and your family have NEVER EXPERIENCED. You as parent are left in the dark about how these people you don't know are treating your child. It's not like I'm able to just come stop by and ask questions. We are having to take time off and drive 3.5 hours away to try to get answers and still have not received any. We had to wait until Friday July 11,2025 at 11:30am to finally pick my child up. The behavior of this facility is completely unacceptable and I filled a report while I was there that Thursday night and haven't heard anything about it still. I would not recommend this facility to anyone. I am normally not the type of person to bad mouth any company on their reviews, but I feel this experience changed all that for me when my child was involved. This building either needs to be shut down or the whole shift needs to fired and revap. They are playing with people's lives here and that is not a good thing. This is a complete waste of my tax dollars on a facility that is completely unprofessional and lack the care needed to help these people with real mental issues. The BBB AS WILL BE HEARING FROM ME! Signed an Angry Father.

Barbara Perkins
1 month ago
1

My name is Javan Perkins this place is horrible they lost my clothes my first day in and waited until the last day that I was there to start looking for them I never gotten my clothes back they haven't reached out to me about nothing they are very unprofessional

Kiromi
1 month ago
2

I went to Riverwoods on March 25th, 2025. The food was good and I made some friends, but the nurses are rude and unhelpful. The only nurse I appreciated was Ms. Katie or Katlin I believe her name was. But the other nurses were cussing at us and being very abusive physically and verbally. The hygiene products were very unhealthy. My friend with straight hair also reported that she was suffering from hair loss and from dandruff. She NEVER had dandruff before. Her name was Angie. My other friend Desrie was having an allergic reaction to the soap and she was itching and breaking out like hell. The nurses didn’t do ANYTHING about it. And the beds are worse. When I got discharged, I had body sores and wounds from the hardness of the beds. And the dorms were pretty dirty. My friend Angie’s room has SEWAGE leakage on her floors. The doctors lie to the guardians too. I got into a fight with a 17 year old because she thought I wanted her “man.” And they lied that they discharged her the same day to my guardian. She was still at the hospital when I left by the way. And the medicine that they were giving me caused more suicidal thought and I almost killed myself. I told the nurses and they said “you’ll be fine” . If I were ever to go back to a mental hospital for a 3rd time, I would NEVER come here again.

PATRICK LEE
1 month ago
1

You can never talk to anyone, they do not answer the phone in progress unit. I've called my daughter over and over and they never return calls. I'm about to go ballistic. I'm going to make some calls to have this place checked out because it's shady as hell! I'm over it.

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