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Riverwoods Behavioral Health System

223 Medical Center Dr Riverdale, GA 30274
Riverwoods Behavioral Health System GA 30274
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About Riverwoods Behavioral Health System

Riverwoods Behavioral Health System is an addiction and mental health treatment facility based out of Riverdale, Georgia. The center treats patients of all ages throughout South Atlanta who are experiencing drug addiction, dual diagnosis disorders, alcoholism, ADHD, bipolar disorder, schizophrenia, PTSD, anxiety and self harming behaviors. The clinic accepts a wide range of insurance plans including Medicare. If you don’t have insurance, then the facility will work with you to create a payment plan based on your budget and needs.

The facility offers a large range of treatment options depending on each person’s individual needs. They provide detox services, partial hospitalization programming, intensive outpatient programming and aftercare planning.

Riverwoods also offers a wide range of therapy options. These are offered in individual and group session formats. Focus of therapy includes educational sessions, chemical dependency education, social skill focus classes, relapse prevention courses, anger management, illness education, peer pressure groups, coping skills sessions, medication classes, relaxation therapy, and spirituality groups.

One unique quality about Riverwoods is that they are open 24/7 and accept walk in patients without a referral. This type of fast and immediate help can be lifesaving in a crisis.

Facility Overview

Bed icon 105
Number of Available Beds
Calendar icon 5 - 7
Avg Length of Stay in Days

Latest Reviews

Emily Rice
1 week ago on Google
1
I give all psych wards a one, except for the one that helped me. I was getting a ride home from an ambulance when I couldn't make it back home walking and accidentally got psych warded by the ambulance (driven to a mental health ER for no reason). Riverwoods would not fix the mistake, and I think I was there for 2-3 weeks for no reason. Can't contact them regarding the bill at all. No one calls me back. Pretty angry. My purse was stolen by the ambulance or psych ward and my clothes immediately confiscated and probably never returned, so I was wearing this dumpy stupid thing the whole time. Rooms are dilapidated like all psych wards for some reason. Nothing to do with your time so like sitting waiting for the bus to come forever for weeks. Miserable. No interruptions but the gym. TV kept low and on the news. Everyone there bored and probably miserable. Caught "the voices" there. (I have auditory hallucinations, but it doesn't manifest usually unless I'm miserable or tortured.) My normal medicines didn't help. In summary, my experience there took me from less mentally ill to more mentally ill because of poor living conditions. I also can't get them to submit the bill to insurance. But that's a standard psych ward, giving me voices when I previously had none because of poor living conditions. (I hate them all - psych wards- , and I'm usually psych warded by my parents for civil disobedience.) This psych ward was better in that they asked me what drugs I was taking instead of trying to drug me senseless with foreign drugs.
Adrian Ford
1 week ago on Google
5
I just want to say thank you so much to Mr.Terrel and Shayla!! I really enjoyed and appreciate all they do..Terrel class was amazing and has really motivated me, I really needed the help and looking forward to using the tools I learned!!
Response from the owner2 days ago
We’re so grateful for this feedback! Our goal is to offer premier services with respect and compassion. <br>
Julieanna McDaniel
2 weeks ago on Google
1
I was sent to stay here for 5 days and during my transition into the adolescents unit. I was threatened and was terrified by/of an on site therapist there. She repeatedly said she knew who I was and what my character was like. They also put laxatives in the food it was absolutely disgusting I never want to go back.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Location

Accepted Insurance

Riverwoods Behavioral Health System works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehab enables clients to receive addiction treatment while continuing to work and reside at home. Many programs offer evening, night, and weekend services so that clients may receive treatment on their own schedule. Outpatient treatment modalities typically include addiction counseling, recovery-focused life skills training, and/or medication assisted treatment (MAT). Many programs also provide step-down care, including partial hospitalization (PHP), intensive outpatient (IOP), and standard outpatient services, to align with clients' evolving needs.
intensive-outpatient iconIntensive Outpatient
IOP is a 2-4 week program that is utilized as a transitional step-up or step-down program. IOP is much less restrictive than PHP and offers 5 or 7 days a week programming from 9 am to 12 pm. Patients will attend a minimum of 2 group therapy sessions a day. Individual and family therapy can be used throughout the process if deemed beneficial by the therapist. As IOP is therapy based only, patients needing medication monitoring and administration will be assisted by staff to arrange for private psychiatric treatment. IOP offers much more freedom and allows patients to receive the treatment they need while still being able to maintain their daily lives and complicated schedules.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Georgia reduces the risks involved in detox and addiction treatment. Without access to professional medical care, individuals may experience withdrawal symptoms that become life threatening. For example, alcohol withdrawal can cause delirium tremens, confusion, and cardiac symptoms. Without medical supervision to step in, these symptoms could potentially turn fatal.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive-behavioral therapy (CBT) is a form of therapy that’s used to change the way you think about your life. Negative patterns of thinking, such as “I’ll never get better,” are challenged by the therapist so that you learn to think, “I’m working on my recovery one day at a time.” This allows for a more encouraging world view and more constructive ways of thinking.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is so important to the recovery process as it allows you to connect with other people who are facing similar struggles so that you can all learn, grow, and heal together. Process groups are centered around a specific theme to help you to process your feelings about the problems you face. Educational groups are designed to provide you with more information about addiction, co-occurring disorders, and medications. Other groups focus on relapse prevention and stress management.

Individual therapy is a one-on-one therapy that’s often used to discuss the problems addiction has caused you and identify ways to solve these problems. It may explore the reasons behind your addiction and emotional pain and seek ways to better cope with the challenges in your life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

They use family therapy sessions at their hospital to help your loved ones better understand your addiction and the treatment you’re going through. During family sessions, they explore family dynamics that may have led to the development of the addiction as well as allowing your family the time and space to discuss their own feelings about your addiction. They can also help family members locate community resources to allow them to continue to process their feelings and discover ways of coping with them.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Alycyn Kimmey

Chief Nursing Officer

Katherine Sheppard

Director of Quality and Performance Improvement

Mona Gray, MBA, CPLC

Director of Business Development

Andreia Ford

Director of Health Information Management

Dwight Austion

Director of Facility Operations

Shani Studstill

Director of Outpatient Services

Joseph Washington Jr., PhD

Director of Human Resources

Lillian Campbell

Director of Food and Nutritional Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 472946

Contact Information

Phone icon (678) 674-4004
Building icon

223 Medical Center Dr
Riverdale, GA 30274

Fact checked and written by:
Jennifer Martin
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Riverdale

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Reviews of Riverwoods Behavioral Health System

1.78/5 (102 reviews)
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Reviews

1

Horrible place overall. Unqualified staff, inedible food and unsanitary conditions. Group therapy was a joke since all they did was say the same childish nonsense over and over again. None of the group "leaders" seemed to have any kind of psychological education or have any ... Read More

Reviewed on 6/12/2019
1

Treated me like an animal. The staff all except for one nice white lady acted like they were more superior than Christ himself. If you love your family member or yourself, do not stoop this low. No one deserves to be treated the way they treat you here.

Reviewed on 2/22/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

1.8 (100 reviews)
Emily Rice
1 week ago
1

I give all psych wards a one, except for the one that helped me. I was getting a ride home from an ambulance when I couldn't make it back home walking and accidentally got psych warded by the ambulance (driven to a mental health ER for no reason). Riverwoods would not fix the mistake, and I think I was there for 2-3 weeks for no reason. Can't contact them regarding the bill at all. No one calls me back. Pretty angry. My purse was stolen by the ambulance or psych ward and my clothes immediately confiscated and probably never returned, so I was wearing this dumpy stupid thing the whole time. Rooms are dilapidated like all psych wards for some reason. Nothing to do with your time so like sitting waiting for the bus to come forever for weeks. Miserable. No interruptions but the gym. TV kept low and on the news. Everyone there bored and probably miserable. Caught "the voices" there. (I have auditory hallucinations, but it doesn't manifest usually unless I'm miserable or tortured.) My normal medicines didn't help. In summary, my experience there took me from less mentally ill to more mentally ill because of poor living conditions. I also can't get them to submit the bill to insurance. But that's a standard psych ward, giving me voices when I previously had none because of poor living conditions. (I hate them all - psych wards- , and I'm usually psych warded by my parents for civil disobedience.) This psych ward was better in that they asked me what drugs I was taking instead of trying to drug me senseless with foreign drugs.

Adrian Ford
1 week ago
5

I just want to say thank you so much to Mr.Terrel and Shayla!! I really enjoyed and appreciate all they do..Terrel class was amazing and has really motivated me, I really needed the help and looking forward to using the tools I learned!!

Response from the ownerInvalid relative date format:
We’re so grateful for this feedback! Our goal is to offer premier services with respect and compassion. <br>
Julieanna McDaniel
2 weeks ago
1

I was sent to stay here for 5 days and during my transition into the adolescents unit. I was threatened and was terrified by/of an on site therapist there. She repeatedly said she knew who I was and what my character was like. They also put laxatives in the food it was absolutely disgusting I never want to go back.

OxkyliexO
3 weeks ago
1

i stayed here for about a week, & was miserable my whole stay! if you want what’s best for your child or loved one it’s not here at all, staff is terrible unprofessional, argue back with the kids there. Just so unfit.

T Manning
3 weeks ago
3

Love the director, most of the staff. Just some of staff is good and disrespectful. Thinks they can speak to you any kind of way . Have to deal with mental patients and mental staff while trying to maintain your mental state.. lodge is decent. Meetings, food, a bit of freedom. Living placement is decent

Response from the ownerInvalid relative date format:
Your input is important to us, and we thank you for providing it.
Charlene Smith
3 weeks ago
5

My relative had great success here! The staff is super nice and very helpful. Comfort, Marissa, Dr. Jill Smith and others were really friendly and compassionate and they were able to adjust my relatives medications and the new meds are working much better. So give Riverwoods a chance. My relative is very nice and pleasant and isn't a mean person to the staff, so perhaps that helps too. Compared to other Behavioral Health places in Metro Atlanta, my relative said they were the best! Ended up at Riverwoods because closer hospitals were full and this was the closest place that had an open bed. The phone receiptionists are very nice too. They are busy with emergencies, so be patient and know they are doing their best...best of luck on your visit. Hope they can help you too!

Response from the ownerInvalid relative date format:
Thank you for providing this feedback! We appreciate your willingness to share your thoughts with us! <br>
Peachy Pooch
3 weeks ago
1

They were far more concerned about making money rather than helping me. Went in and out of here 3 times before my family sent me to a qualified mental place which diagnosed me with schizophrenia and put me on medication that brought me back from the abyss. This place dud nothing but tell me to stop doing drugs THAT I WASNT EVEN DOING. Seriously traumatic being locked in a stone room for the night. Smashed my face into the brick walls trying to off myself while screaming something like 2319!2319! 2319! (The extension for the patient advocate) trying to communicate that I needed actual medical care. Was ignored. Literally the only positive note about this place is you can smoke cigarettes (if they happen to give you one)

Madison Freeman
1 month ago
1

i was a patient here in late 2021. this place is absolutely horrible. i was mistakenly sent here after a miscommunication at the ED. they have the adults and kids around each other. they did not allow family members calls to come through. staff and the NP were disrespectful. the ONLY staff member who cared was the man who worked night shift. the only night he didn’t work was the night i had another patient come into my room and DRAG me from my bed because NOBODY WAS ON THE UNIT. but once they learned i was in healthcare and worked at a psychiatric hospital, they were so quick to discharge me lol. PEOPLE DO NOT GO HERE. if you end up needing to go to a facility, YOU HAVE THE RIGHT TO DENY THIS HOSPITAL!!! the ED will send you to a different one!

Jay Smollen
1 month ago
1

Patients are not treated as individuals but as cattle being herded in and out! Case manager was nothing more than a glorified pencil pusher. No wonder they only have a 1.7 rating!

Jack Hancher
2 months ago
5

This is the best facility I’ve ever been to. The community embraced me from the day I got there. The outpatient program is amazing

Response from the ownerInvalid relative date format:
Thank you for providing this feedback! We appreciate your willingness to share your thoughts with us! <br>
Rover
2 months ago
1

left my mom worse than when she went had to take her to the hospital AGAIN with a huge burning rash that was bleeding

Latrica Requel Harrison
2 months ago
1

The place needs to be shut down. No clear communication, definitely not equipped for Autism or anyone seeking treatment. No doctors onsite on the weekends. I had to send the police twice there because of no communication and my son was assaulted by someone there seeking treatment. Why would you place someone in group to talk about triggers and have not been stabilized nor meds regulated. I was told his Medicaid wouldn’t cover him being there they had emergency funding and told later his insurance would be billed. I can only imagine the trauma as a result of individuals currently and that have stayed.

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