When i was there this amazing staff was always there for me for when i needed AND when i needed to talk to Someone she was there.????❤️❤️
About San Jose Behavioral Health Hospital
San Jose Behavioral Health Hospital is one of Silicon Valley’s leading providers of mental health and substance abuse co-occurring disorder care. They serve adolescents and adults with personalized treatment 24/7 in San Jose, California. They’re located near several parks and trails (such as Coyote Creek Trail), so you can enjoy some of the area’s natural beauty during your visit. This location accepts Medicare and many other insurance plans.
Culturally Competent Care
The staff at this location are dedicated to serving the diverse population of San Jose and the surrounding areas. The cornerstone of this mission is delivering culturally informed treatment. This includes multilingual providers.
Culturally informed treatment respects your cultural needs and beliefs. It’s an important part of personalized care: people are more receptive to treatment options when they reflect and consider their ideals and traditions. It’s one way this facility encourages highly personalized substance use disorder recovery.
Care for Your Physical Needs
The care team at this facility will also assess and monitor your physical health while you’re in treatment. This may include the use of medication to aid in treating some conditions. By addressing your physical health alongside your behavioral health, they’re further supporting your ongoing recovery.
Edited by:
Kerry Nenn, BSW
Facility Overview
133 Number of Available Beds
Latest Reviews
(I am using my moms account to type this review because it won’t let me on my account) I won’t be sharing the details of my admission but I will say I wasn’t dealing with bad thoughts while admitted. During my stay, I felt dehumanized. The staff treated us like animals unworthy of any real respect. They put a beacon on us to ensure staff was checking on us. Yet instead of actually checking on us they waved a tablet in our face then walked away.
During the day we are forced to be in a single room for about 8+ hours sitting and watching TV. Every once in a while we would have an activity and a staff member would come in and talk to us about mental health. These mental health talks only lasted about 30 minutes and then we were left to our devices. We also would be spoken to by a doctor who was only there for what seemed like an hour out of the whole day. She would call us in and we would answer a couple questions and then go back to the day room. We had nurses assigned to us that were never around. Water was scarce due to it being in a tiny jug on the nurses station.
I was lucky due to few interactions with the staff. I wasn’t experience mental health issues and was feeling fine. But there is 0 help for anyone who is actually experiencing mental issues. Staring at a TV screen and being stuck in 1 room was driving me crazy. They also almost did not allow me to leave even though my 72 hours was up. They gave my parents a hard time and told them they wanted to hold me till the next morning (which was not necessary due to me feeling completely fine.) I also heard from fellow patients that staff said extremely unprofessional statements to them. I was in the adolescent unit and one of the staff supposedly said they hated kids. They also apparently called one of the 16 year old patients fat. This place is horrible and not a good place to send a person experiencing mental health issues.
Response from the owner1 week ago
We appreciate you sharing this feedback with us. Your concerns are important to us, and we want to better understand what you’ve written.
DONT GO TO THIS PLACE!
in February 2026, I had a incident of self harm. I was placed on a 5150 and sent to the ER . I was there from February 12th to February 14. On February 14 at 1 AM I got transmitted to the San Jose behavioral health. Mind you I was supposed to be picked up in the evening. I got to the facility and immediately they started taking pictures of my wounds and a picture of me. They forced me to put on an ankle monitor and I try to refuse, but it was forced. I was placed in the Pacifica unit and right when I got there they did a skin check on me. After that, they gave me terrible scrubs to put on that were paper, thin and underwear that hurt to move around in. I got into my room and immediately my roommate started telling me how bad This place is.
The so-called blanket they gave you was a literal sheet and then the pillow was very tiny and probably the size of a dog toy. The bathroom door in your dorm wasn’t even a door. It was a gymnastics mat that had a Velcro on it that Velcro to the door and had huge gaps on the top and bottom. My first and second day there, I was not allowed to eat In the cafeteria, and I was trapped in there like a prisoner. They would bring back cold leftovers that didn’t even taste like real food. There was not anything to do in there besides use the TV and read some books. Touching fellow people was not allowed and how to get scream at if I even hugged someone. My third and final day there I was supposed to get released, but no, of course I got put on a voluntary hold for no reason. That extended my stay to a week.
The staff were terrible besides Dr. Ryan. The staff accused me of snorting Zoloft because my roommate did. They made me go from Pacifica units Redwood unit. Medication was forced. They tried telling my parents I consented to the medication even though I didn’t, so then my parents said yes because they thought I agreed to the medication. I was put on Prozac and an anxiety medication. I don’t know the name of. Prozac made me lose my appetite, made me sick and lightheaded.
A lot of codes would occur and they would discipline people right in front of the kids. I now have PTSD and traumatized from this place do not go. I still have nightmares about this place. This place is not somewhere where you should get help. This place is just controlling and keeps you trapped and makes you go mentally insane being in an enclosed space and seeing other mentally ill people. I’m not saying that there’s something wrong with mentally ill people, but as a depressed person with anxiety and struggles with self harm, seeing people cry self harm and more is very traumatic and triggering. If you had experiences with sub harming in the mental hospital or doing it while you were in there, then they would stand by the bathroom to make sure you weren’t doing it and they would not give you lip balm. Medication was forced every night if you didn’t take it then they would threaten to make your stay longer or they would go back-and-forth with you or peer pressure to take it.
The group therapy sessions weren’t even therapy sessions. They were literally just activities and did not help anybody. You got to go outside once every two days and even then you’re in an close space
The food was terrible, especially the eggs in the bread. The eggs were like powdered eggs. And don’t get me started on the communication because every single time my parents would try to call me they would not answer. They would put my parents on to voicemail or just not answer at all and I’d only get to talk to them like once a day. My parents also tried to give me clothes halfway through my stay and I didn’t get them until two days after they arrived. Overall, this place was very terrible and I do not suggest sending your kid or your loved one here if you really need to send someone to a psych or just don’t pick this one. If they asked you if you felt like you were getting better and you said no, then they would threaten to make your stay longer. The only reason why I got out in the end is because I lied my way through it.
I would give it a lower review if I could. Roaches in cafeteria, horrible food, horrible snacks, uncomfy rooms, cold rooms, bad markers, hygiene, calls not returned, bad patient care, neglect, ankle monitors that makes it feel like a prison, full strip down at entry no matter age, invasion of all privacy and dignity. staff only checks on you to add it on their little ipad. My friend hurt herself in there and staff didnt notice the obvious. one of my friends was getting abused at home and they sent him back anyways. Horrible place, shitty therapist and social workers. BHAs are the only good ones but they cant do much. units should be separated by age not how dangerous. 13 year olds shouldnt be with 16-17 yr olds. But also the super dangerous or like at risk should be watched accordingly.
Response from the owner1 week ago
We are grateful for this feedback, and gathering additional details would be very helpful. 
Rehab Score
Our Methodology
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7.2 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.
Using telehealth options in California allows you to share health information with your provider via phone call, video chat, or healthcare apps. You can meet with them virtually as well as submit health information online so they can track your progress without having to meet with them in person.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.
Eye Movement Desensitization And ReprocessingResearch clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Recreational therapy is included in alcohol and drug addiction treatment to focus on engaging you in healthy activities that reduce your cravings and improve your overall health and well being. When you participate in group sports, art, or nature walks, you develop new interests and find a meaningful way to spend your time and reduce your cravings.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Private Setting -
Mountain Views -
Gym
Staff & Accreditations
Staff
Steve Vanderpoel
Chief Executive Officer
Stefanie Magalong
Chief Operations Officer
Lyna Zhang
Chief Financial Officer
Breanne Tankersley
Director of Quality Assurance
Agapi Kouropoulos
Director of Business Development
Ruben Leyva
Business Office Director
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 585259
The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.
NAATP Member: Yes
Member ID: 9869
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: California
License Number: 550003449
Contact Information
455 Silicon Valley Boulevard
San Jose, CA 95138
Get Help Now - 669-208-3268
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