When i was there this amazing staff was always there for me for when i needed AND when i needed to talk to Someone she was there.????❤️❤️
About San Jose Behavioral Health Hospital
San Jose Behavioral Health Hospital is one of Silicon Valley’s leading providers of mental health and substance abuse co-occurring disorder care. They serve adolescents and adults with personalized treatment 24/7 in San Jose, California. They’re located near several parks and trails (such as Coyote Creek Trail), so you can enjoy some of the area’s natural beauty during your visit. This location accepts Medicare and many other insurance plans.
Culturally Competent Care
The staff at this location are dedicated to serving the diverse population of San Jose and the surrounding areas. The cornerstone of this mission is delivering culturally informed treatment. This includes multilingual providers.
Culturally informed treatment respects your cultural needs and beliefs. It’s an important part of personalized care: people are more receptive to treatment options when they reflect and consider their ideals and traditions. It’s one way this facility encourages highly personalized substance use disorder recovery.
Care for Your Physical Needs
The care team at this facility will also assess and monitor your physical health while you’re in treatment. This may include the use of medication to aid in treating some conditions. By addressing your physical health alongside your behavioral health, they’re further supporting your ongoing recovery.
Edited by:
Kerry Nenn, BSW
Facility Overview
133 Number of Available Beds
Latest Reviews
The best psych ward I have been to though I've only been to two. I miss how great the food was. Tip you can select a grilled cheese in the alternative menu.
Response from the owner1 week ago
Thanks for sharing this! We love hearing from you, and we’re grateful that you took a moment to let us know what you think.
I was sad seeing all the negative reviews. My son was sent to SJBH ( minor department) Pacifica to be exact and we had a great experience. Taylor the social worker was so kind, helpful, and responsive. She truly was God sent she did everything to help my son during this difficult time for him and my family. Taylor and the team continued to keep me informed on my son's behavior, medication, and overall needs. Doctor GG and nurse Angela, Ryan, and Walter were also great people who helped my son. My son still says Ryan deserves a raise. Hopefully he gets one. Everyone was compassionate, nurturing, and supportive. I personally can say nothing but good things even for the receptionist and other staff that helped my son and my family. My son stayed here for 2 weeks. I hope whoever reads this review understands it takes a lot of trust for a parent to give to other adults to look after your child. And I honestly felt my son was safe in their care. I thank everyone for the help and support you gave my son. I truly pray that he continues to get better as he moves on from Sunol Hills to a PHP program closer to our home. Thank you SJBH and staff thank you Taylor for caring and showing my son compassion. I am forever grateful for you all.
Response from the owner1 week ago
We appreciate your comment, and we’re so grateful that you took the time to share your thoughts with us. Thank you!
let me preface this. SJBH did help me in a way thats preventing me from ever hurting myself again. but the way that happened is beyond disgusting. ive been traumatized so badly from the psych ward experience that ive sworn to never let myself be in that situation again. im not cured---ive just been horrified.
I was a patient at this hospital in mid 2024, and to put it in simple terms, it was the worst experience of my life. if you were to think of a psych ward from a film based in the 1950's where patients were confined and limited to any interaction with anyone and were damn near driven insane-thats basically what SJBH felt like. I had been sent to the ER the night before because i had hurt myself, and through the entire night i was denied any contact with a psychiatrist, completely unaware of what was going to happen to me. (this was the er, not SJBH). after a painful night of being watched 24/7, unable to sleep for longer than 10 minutes at a time, i was moved into an ambulance and transported to SJBH. No one had told me i was going to a psych ward. no one told my parents. absolutely ZERO information was given to me or my family. and what did that do to me? create an immense sense of panic. when i got to SJBH, the paramedics and i were forced to wait outside in the ambulance for half an hour because none of the staff could be bothered to check us in.
when i finally was brought into the building, they immediately walked me into a room and had me strip myself completely in front of two women. (i was a 16 year old female). that experience made me feel like an animal, or someone that was less than, being put on for a show. i was crying and begging to speak to my parents, as the last thing i had said/heard from them was 'bye bye, ill see you there' i was denied any communication with my parents, and they had to beg the staff to 'speak' to me, and were eventually allowed to write me a letter.
as soon as i got checked into the redwood wing, (adolescent female and males) i was surrounded by a few girls that asked me who i was. i was then put in a room for some routine health checkups (blood pressure, temperature, etc). i was then given an 'ankle monitor'. i was told i was not allowed to leave the wing for the first 24 hours of my stay because i was a new inpatient, and the ankle monitor had to be on me at all times, and was checked with a tablet at least once a day. the amount of panic i was experiencing for the first few hours was horrid. im a girl thats 100% sane but experiences some depression. and let me tell you, this ward is enough to make ANY sane person lose their mind.
when forcibly put into a psych ward, being restricted any contact with family, as a teenager, something is bound to go wrong. that alone is enough to make anyone have panic attacks, and i had quite a few of them.
i had around 4-5 panic attacks my first 6 hours there, and the more i had them, the more i felt like i was being tortured/imprisoned. and when a patient is in a psych ward for 'depression' or 'behavioral issues' what does consistent panic attacks show? it tells the staff and psychiatrists "this patient is NOT ready to go home and needs to stay here for longer." do you know how ridiculous that is? shoving a patient into an erratic/panicked mindset and then diagnosing it as behavior issues? unbelievable.
the staff that stayed with the kids were kind. they were the only ones that treated the patients like humans. nothing else about this facility was humane. only some of the staff/nurses and other patients were what made this experience a little less torturous.
my parents were allowed to bring me some clothes from home so id feel more comfortable--- and they did. but what? in the 2.5 days i was there i was not given my clothes AT ALL. i was forced to wear their scrubs that tore and were quite sheer. this place is disgusting. do better.
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.2 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.
Using telehealth options in California allows you to share health information with your provider via phone call, video chat, or healthcare apps. You can meet with them virtually as well as submit health information online so they can track your progress without having to meet with them in person.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.
Eye Movement Desensitization And ReprocessingResearch clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Recreational therapy is included in alcohol and drug addiction treatment to focus on engaging you in healthy activities that reduce your cravings and improve your overall health and well being. When you participate in group sports, art, or nature walks, you develop new interests and find a meaningful way to spend your time and reduce your cravings.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
-
Private Setting -
Mountain Views -
Gym
Staff & Accreditations
Staff
Steve Vanderpoel
Chief Executive Officer
Stefanie Magalong
Chief Operations Officer
Lyna Zhang
Chief Financial Officer
Breanne Tankersley
Director of Quality Assurance
Agapi Kouropoulos
Director of Business Development
Ruben Leyva
Business Office Director
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 585259
The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.
NAATP Member: Yes
Member ID: 9869
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: California
License Number: 550003449
Contact Information
455 Silicon Valley Boulevard
San Jose, CA 95138
Get Help Now - 669-208-3268
Sponsored Helpline
Sponsored Helpline
