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San Jose Behavioral Health Hospital

455 Silicon Valley Boulevard San Jose, CA 95138
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San Jose Behavioral Health Hospital CA 95138

About San Jose Behavioral Health Hospital

San Jose Behavioral Health Hospital is one of Silicon Valley’s leading providers of mental health and substance abuse co-occurring disorder care. They serve adolescents and adults with personalized treatment 24/7 in San Jose, California. They’re located near several parks and trails (such as Coyote Creek Trail), so you can enjoy some of the area’s natural beauty during your visit. This location accepts Medicare and many other insurance plans.

Culturally Competent Care

The staff at this location are dedicated to serving the diverse population of San Jose and the surrounding areas. The cornerstone of this mission is delivering culturally informed treatment. This includes multilingual providers.

Culturally informed treatment respects your cultural needs and beliefs. It’s an important part of personalized care: people are more receptive to treatment options when they reflect and consider their ideals and traditions. It’s one way this facility encourages highly personalized substance use disorder recovery.

Care for Your Physical Needs

The care team at this facility will also assess and monitor your physical health while you’re in treatment. This may include the use of medication to aid in treating some conditions. By addressing your physical health alongside your behavioral health, they’re further supporting your ongoing recovery.

Facility Overview

Bed icon 133
Number of Available Beds

Latest Reviews

Six Silva
1 week ago on Google
3
I have pretty mixed feelings about the care at this place. This wasnt a good environment for healing. One of the issues here is that they do a "skin check" upon admission where you have to strip down completely naked in front of a staff member, to see if you have evidence of self-harm or if youre holding onto any items. A lot of the patients here are victims of abuse and assault and I cannot imagine how triggering that would be for other people (not to mention how uncomfortable it made me). Your family members can send in clothes and other items but it takes the facility several days to process them, and some of the items don't get returned to you. You also have to wear an ankle monitor that is checked multiple times a day by a staff member. There was no real individual therapy except for occasional conversations with a doctor about your treatment plan. The doctor will also ask fairly invasive questions about your history. The occasional groups were unhelpful because of the extremely basic material--like lists of things to do when you're lonely, doing watercolors, etc. Which would maybe be more helpful for people who weren't traumatized and suicidal. We were confined to a fairly small "day room" which contained a bookshelf, chairs, tables, and a TV. Compared to a past psych ward where the central room was much larger and had coloring supplies and puzzles/games, this was pretty rough and probably contributed to the many conflicts in the ward. You werent allowed to go into your room unless you had a room order from a doctor. We could only be outside for an hour or so every day. They way that they treated patients who were obviously suffering from trauma and would become triggered and act out included multiple staff members restraining/tackling a 14-year-old girl. There were a lot of conflicts between patients, including several fights and a patient getting jumped. The staff did not have any skills of conflict management with those patients. There was a day were multiple people were very triggered by all the conflict happening and the staff did nothing. There was a boy there, who was my roommate at a point, who struggled with severe self-harm and inflicted some pretty nasty wounds on himself. While he did so, a staff member or two crowded/cornered him in attempt to get him to stop. On the day where a patient was jumped by other patients, a new staff member entered our ward and she was extremely rude, inpatient, and unnecessarily argumentatice with the patients. She made sarcastic comments about how much she loved working with kids. She felt the need to make herself appear tough so that the teenage patients "wouldnt try anything"--this is a grown adult woman. In general, the patients were supporting eachother more than the staff were. I made some very close friends here, but only because I could not rely on the adults there (although my social worker was pretty awesome). The patients werent allowed to touch eachother at all, even when offering comfort to their friends who were struggling. Additionally, I was placed on the medication Latuda, which is used to treat bipolar depression and schizophrenia. I have neither of those disorders and do not have a personal or family history of symptoms from those disorders. The doctor tripled my dose over the course of my stay. They were very big on prescribing meds to patients here. To get released, I either had to be sent to a residential or an IOP program--these things both cost a lot of money and are a huge commitment of time. There was a plethora of other issues--not even getting into the way they treated the more high-support needing patients or patients with physical health conditions (and their system with negotiating care with parents/family). They frequently deadnamed and misgendered their trans patients, including myself. Onto the positives: - The food here was hit-or-miss but sometimes it was really good. - we had coffee and hot chocolate packets - great social workers (shout out to L!!) - some of the staff members were genuinely nice people
Response from the owner1 week ago
We appreciate your review and the time you’ve taken to provide it. Thank you.
Irish Dave
3 weeks ago on Google
1
AVOID THIS PLACE LIKE THE PLAGUE. I spent a week in this pill mill/scam of a so call hospital in Jan ‘25 - truly awful place & a disgrace to the profession. I voluntarily walked into Kaiser Emergency on Lawerence Expy, Santa Clara (I pay Kaiser $1,100 per month for coverage) to refill a prescription as I needed some help with a long time Bi-polar condition (40+ years I’ve been dealing with this so I know the ropes) & got 5150’d over zoom by a phycologist - didn’t even get to see a psychiatrist but that’s a separate review that’s coming - before they shipped me off to SJ Behavioral for what was a trauma inducing week of hell. This place is basically a prison - there is NO recovery happening here - just confinement & abuse! Seriously, 1st person I saw tried to put a ankle monitor on me like I was a prisoner! I refused due to the way I was treated( not asked, or explained, just ordered to wear it). I refused & for a day &1/2 & was imprisoned on the ward & not allowed to go to the dining room for meals (they bring back a cold meal) or go out to the yard. The piece of work so called physiatrist I was saddled with was Rahi Daneshvar, M.D.- a real piece of work - & as my 72 hour hold was nearing it’s end he 5250’d me (additional 14 day hold) & I have a lot of support who were fighting with the system to get me out. He didn’t even discuss it with me - just issued the directive & had one of the male nurses drop it on me! I found an out of date Patients Rights Booklet in the TV room & started to study & assert my rights (after 4 days of confinement you can request a board hearing in the facility, which I did in writing). Wouldn’t you know the afternoon before the hearing I was let out - “Learn your rights & assert them if you feel you are being violated!”. At one point Daneshvar said to me ‘you’d think we were keeping people in for the money’ - weird that he would say that! So during my stay I spoke to almost every patient on the ward & that is EXACTLY what is happening! Seriously, from what I could ascertain about 30% of of the inpatients are basically homeless/down on their luck guys who are hiding out in the system (it was full the whole time I was there - soon as a few got transferred or were lucky enough to get out of this hell hole there was more coming in). FRAUD, WASTE & ABUSE in action & I assert that they know well & either turn a blind eye or are part of it (includes Dr Rahi Daneshva) There was constant threats & overtures of violence as there was an element of gang mentality running the show (said homeless/down on their luck Guys) there - and I witnessed some violent attacks in person. I complained in writing over 12 times & kept copies, & of course NOTHING WAS EVEN ACKNOWLEDGED, let alone addressed! Now they are coming after me for almost $5K in deductibles & threatening to send me to collection - even while I am going through a grievance process with Kaiser & trying to recover from the traumatic event they escalated & perpetrated from my so called support network I pay $1,100 per month for - you imprison me against my will, get paid exorbitantly by Kaiser, yet still look to collect from me, and then harass me with collection, all the while knowing my condition! SHAME OF ALL OF YOU FOR TREATING ME & MY PEOPLE LIKE THIS - ALL FOR PROFIT - DISGUSTING 🤮 In California (and in psychiatry more broadly), the “baseline direction” for psychiatrists isn’t a single phrase like do no harm, but rather a combination of ethical, professional, and legal standards. Here’s the core framework: 1. Foundational Ethical Principle • Psychiatrists, like all physicians, are guided by the Hippocratic principle of primum non nocere — “first, do no harm.” • In psychiatry, this extends beyond physical harm to psychological, emotional, and social harm. SAN JOSE BEHAVIORAL HEALTH & Dr RAHL DANESHVA = BIG FAIL ON ALL COUNTS Irish Dave Soquel, CA PS: One glimmer of light in an otherwise trauma inducing pill mill was a social worker by the name of Jay - “thank you brother for your humanity, care & advocacy - Mad respect ” 🙏
Andrea Garcia
1 month ago on Google
1
This hospital’s lack of professionalism should be unacceptable. Staff consistently failed to return calls, even after numerous voicemails. Families deserve timely communication instead, we were left in the dark. At times reception staff were rude, dismissive, and showed zero empathy toward visitors trying to see their ill loved ones. When people come here, they’re already in a stressful, emotional situation. The cold, unresponsive, and unprofessional behavior from staff only makes it worse. This facility should not be trusted with the care of vulnerable patients and staff should receive proper training to be more sensitive, compassionate, and responsive to families’ needs.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Accepted Insurance

San Jose Behavioral Health Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.

inpatient iconInpatient

Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.

12-step icon12-Step

Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.

medically-assisted-detox iconMedically Assisted Detox

When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

telehealth iconTelehealth

Using telehealth options in California allows you to share health information with your provider via phone call, video chat, or healthcare apps. You can meet with them virtually as well as submit health information online so they can track your progress without having to meet with them in person.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
teen-program thumbnail image

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Recreational therapy is included in alcohol and drug addiction treatment to focus on engaging you in healthy activities that reduce your cravings and improve your overall health and well being. When you participate in group sports, art, or nature walks, you develop new interests and find a meaningful way to spend your time and reduce your cravings.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting
  • mountain iconMountain Views
  • weight iconGym

Staff & Accreditations

Staff

Steve Vanderpoel

Chief Executive Officer

Stefanie Magalong

Chief Operations Officer

Lyna Zhang

Chief Financial Officer

Breanne Tankersley

Director of Quality Assurance

Agapi Kouropoulos

Director of Business Development

Ruben Leyva

Business Office Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 585259

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 9869

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California
License Number: 550003449

Contact Information

Building icon

455 Silicon Valley Boulevard
San Jose, CA 95138

Edited by:
Kerry Nenn, BSW

Rehab in Cities Near San Jose

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Reviews of San Jose Behavioral Health Hospital

2.22/5 (168 reviews)
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Reviews

5

When i was there this amazing staff was always there for me for when i needed AND when i needed to talk to Someone she was there.????❤️❤️

Reviewed on 12/29/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (167 reviews)
Six Silva
1 week ago
3

I have pretty mixed feelings about the care at this place. This wasnt a good environment for healing. One of the issues here is that they do a "skin check" upon admission where you have to strip down completely naked in front of a staff member, to see if you have evidence of self-harm or if youre holding onto any items. A lot of the patients here are victims of abuse and assault and I cannot imagine how triggering that would be for other people (not to mention how uncomfortable it made me). Your family members can send in clothes and other items but it takes the facility several days to process them, and some of the items don't get returned to you. You also have to wear an ankle monitor that is checked multiple times a day by a staff member. There was no real individual therapy except for occasional conversations with a doctor about your treatment plan. The doctor will also ask fairly invasive questions about your history. The occasional groups were unhelpful because of the extremely basic material--like lists of things to do when you're lonely, doing watercolors, etc. Which would maybe be more helpful for people who weren't traumatized and suicidal. We were confined to a fairly small "day room" which contained a bookshelf, chairs, tables, and a TV. Compared to a past psych ward where the central room was much larger and had coloring supplies and puzzles/games, this was pretty rough and probably contributed to the many conflicts in the ward. You werent allowed to go into your room unless you had a room order from a doctor. We could only be outside for an hour or so every day. They way that they treated patients who were obviously suffering from trauma and would become triggered and act out included multiple staff members restraining/tackling a 14-year-old girl. There were a lot of conflicts between patients, including several fights and a patient getting jumped. The staff did not have any skills of conflict management with those patients. There was a day were multiple people were very triggered by all the conflict happening and the staff did nothing. There was a boy there, who was my roommate at a point, who struggled with severe self-harm and inflicted some pretty nasty wounds on himself. While he did so, a staff member or two crowded/cornered him in attempt to get him to stop. On the day where a patient was jumped by other patients, a new staff member entered our ward and she was extremely rude, inpatient, and unnecessarily argumentatice with the patients. She made sarcastic comments about how much she loved working with kids. She felt the need to make herself appear tough so that the teenage patients "wouldnt try anything"--this is a grown adult woman. In general, the patients were supporting eachother more than the staff were. I made some very close friends here, but only because I could not rely on the adults there (although my social worker was pretty awesome). The patients werent allowed to touch eachother at all, even when offering comfort to their friends who were struggling. Additionally, I was placed on the medication Latuda, which is used to treat bipolar depression and schizophrenia. I have neither of those disorders and do not have a personal or family history of symptoms from those disorders. The doctor tripled my dose over the course of my stay. They were very big on prescribing meds to patients here. To get released, I either had to be sent to a residential or an IOP program--these things both cost a lot of money and are a huge commitment of time. There was a plethora of other issues--not even getting into the way they treated the more high-support needing patients or patients with physical health conditions (and their system with negotiating care with parents/family). They frequently deadnamed and misgendered their trans patients, including myself. Onto the positives: - The food here was hit-or-miss but sometimes it was really good. - we had coffee and hot chocolate packets - great social workers (shout out to L!!) - some of the staff members were genuinely nice people

Response from the owner
We appreciate your review and the time you’ve taken to provide it. Thank you.
Irish Dave
3 weeks ago
1

AVOID THIS PLACE LIKE THE PLAGUE. I spent a week in this pill mill/scam of a so call hospital in Jan ‘25 - truly awful place & a disgrace to the profession. I voluntarily walked into Kaiser Emergency on Lawerence Expy, Santa Clara (I pay Kaiser $1,100 per month for coverage) to refill a prescription as I needed some help with a long time Bi-polar condition (40+ years I’ve been dealing with this so I know the ropes) & got 5150’d over zoom by a phycologist - didn’t even get to see a psychiatrist but that’s a separate review that’s coming - before they shipped me off to SJ Behavioral for what was a trauma inducing week of hell. This place is basically a prison - there is NO recovery happening here - just confinement & abuse! Seriously, 1st person I saw tried to put a ankle monitor on me like I was a prisoner! I refused due to the way I was treated( not asked, or explained, just ordered to wear it). I refused & for a day &1/2 & was imprisoned on the ward & not allowed to go to the dining room for meals (they bring back a cold meal) or go out to the yard. The piece of work so called physiatrist I was saddled with was Rahi Daneshvar, M.D.- a real piece of work - & as my 72 hour hold was nearing it’s end he 5250’d me (additional 14 day hold) & I have a lot of support who were fighting with the system to get me out. He didn’t even discuss it with me - just issued the directive & had one of the male nurses drop it on me! I found an out of date Patients Rights Booklet in the TV room & started to study & assert my rights (after 4 days of confinement you can request a board hearing in the facility, which I did in writing). Wouldn’t you know the afternoon before the hearing I was let out - “Learn your rights & assert them if you feel you are being violated!”. At one point Daneshvar said to me ‘you’d think we were keeping people in for the money’ - weird that he would say that! So during my stay I spoke to almost every patient on the ward & that is EXACTLY what is happening! Seriously, from what I could ascertain about 30% of of the inpatients are basically homeless/down on their luck guys who are hiding out in the system (it was full the whole time I was there - soon as a few got transferred or were lucky enough to get out of this hell hole there was more coming in). FRAUD, WASTE & ABUSE in action & I assert that they know well & either turn a blind eye or are part of it (includes Dr Rahi Daneshva) There was constant threats & overtures of violence as there was an element of gang mentality running the show (said homeless/down on their luck Guys) there - and I witnessed some violent attacks in person. I complained in writing over 12 times & kept copies, & of course NOTHING WAS EVEN ACKNOWLEDGED, let alone addressed! Now they are coming after me for almost $5K in deductibles & threatening to send me to collection - even while I am going through a grievance process with Kaiser & trying to recover from the traumatic event they escalated & perpetrated from my so called support network I pay $1,100 per month for - you imprison me against my will, get paid exorbitantly by Kaiser, yet still look to collect from me, and then harass me with collection, all the while knowing my condition! SHAME OF ALL OF YOU FOR TREATING ME & MY PEOPLE LIKE THIS - ALL FOR PROFIT - DISGUSTING 🤮 In California (and in psychiatry more broadly), the “baseline direction” for psychiatrists isn’t a single phrase like do no harm, but rather a combination of ethical, professional, and legal standards. Here’s the core framework: 1. Foundational Ethical Principle • Psychiatrists, like all physicians, are guided by the Hippocratic principle of primum non nocere — “first, do no harm.” • In psychiatry, this extends beyond physical harm to psychological, emotional, and social harm. SAN JOSE BEHAVIORAL HEALTH & Dr RAHL DANESHVA = BIG FAIL ON ALL COUNTS Irish Dave Soquel, CA PS: One glimmer of light in an otherwise trauma inducing pill mill was a social worker by the name of Jay - “thank you brother for your humanity, care & advocacy - Mad respect ” 🙏

Andrea Garcia
1 month ago
1

This hospital’s lack of professionalism should be unacceptable. Staff consistently failed to return calls, even after numerous voicemails. Families deserve timely communication instead, we were left in the dark. At times reception staff were rude, dismissive, and showed zero empathy toward visitors trying to see their ill loved ones. When people come here, they’re already in a stressful, emotional situation. The cold, unresponsive, and unprofessional behavior from staff only makes it worse. This facility should not be trusted with the care of vulnerable patients and staff should receive proper training to be more sensitive, compassionate, and responsive to families’ needs.

Nicole Beleno
1 month ago
3

Basic care and treatment for Medi-Cal subscribers like me. Looked like they had a pretty good or responsible work ethic especially for a full house. I didn't want to have stayed as long as two weeks but they are flexible with a treatment plan as long as you take initiative. Old appliances and facility but are getting some new installments since I was there last week. Nice hospital staff and many fresh faces. I had no problems here besides the noise level.

Response from the owner
We are grateful for your feedback. Thank you.
Sandra Gant
1 month ago
1

Wouldn't let me sleep peacefully, Shivering COLD throughout unit. Treat you like your in jail.

Response from the owner
Thanks for sharing this! We love hearing from you, and we’re grateful that you took a moment to let us know what you think.
Lillian Wilson
3 months ago
5

Outpatient is really solid.

Response from the owner
Your feedback is much appreciated — thank you! We’re grateful that you shared your thoughts.
luvsyl
4 months ago
1

let me preface this. SJBH did help me in a way thats preventing me from ever hurting myself again. but the way that happened is beyond disgusting. ive been traumatized so badly from the psych ward experience that ive sworn to never let myself be in that situation again. im not cured---ive just been horrified. I was a patient at this hospital in mid 2024, and to put it in simple terms, it was the worst experience of my life. if you were to think of a psych ward from a film based in the 1950's where they performed lobotomies and experiemented on patients, thats basically what SJBH felt like. I had been sent to the ER the night before because i had hurt myself, and through the entire night i was denied any contact with a psychiatrist, completely unaware of what was going to happen to me. (this was the er, not SJBH). after a painful night of being watched 24/7, unable to sleep for longer than 10 minutes at a time, i was moved into an ambulance and transported to SJBH. No one had told me i was going to a psych ward. no one told my parents. absolutely ZERO information was given to me or my family. and what did that do to me? create an immense sense of panic. when i got to SJBH, the paramedics and i were forced to wait outside in the ambulance for half an hour because none of the staff could be bothered to check us in. when i finally was brought into the building, they immediately walked me into a room and had me strip myself completely in front of two women. (i was a 16 year old female). that experience made me feel like an animal, or someone that was less than, being put on for a show. i was crying and begging to speak to my parents, as the last thing i had said/heard from them was 'bye bye, ill see you there' i was denied any communication with my parents, and they had to beg the staff to 'speak' to me, and were eventually allowed to write me a letter. as soon as i got checked into the redwood wing, (adolescent female and males) i was surrounded by a few girls that asked me who i was. i was then put in a room for some routine health checkups (blood pressure, temperature, etc). i was then given an 'ankle monitor'. i was told i was not allowed to leave the wing for the first 24 hours of my stay because i was a new inpatient, and the ankle monitor had to be on me at all times, and was checked with a tablet at least once a day. the amount of panic i was experiencing for the first few hours was horrid. im a girl thats 100% sane but experiences some depression. and let me tell you, this ward is enough to make ANY sane person lose their mind. when forcibly put into a psych ward, being restricted any contact with family, as a teenager, something is bound to go wrong. that alone is enough to make anyone have panic attacks, and i had quite a few of them. i had around 4-5 panic attacks my first 6 hours there, and the more i had them, the more i felt like i was being tortured/imprisoned. and when a patient is in a psych ward for 'depression' or 'behavioral issues' what does consistent panic attacks show? it tells the staff and psychiatrists "this patient is NOT ready to go home and needs to stay here for longer." do you know how ridiculous that is? shoving a patient into an erratic/panicked mindset and then diagnosing it as behavior issues? unbelievable. the staff that stayed with the kids were kind. they were the only ones that treated the patients like humans. nothing else about this facility was humane. only some of the staff/nurses and other patients were what made this experience a little less torturous. my parents were allowed to bring me some clothes from home so id feel more comfortable--- and they did. but what? in the 2.5 days i was there i was not given my clothes AT ALL. i was forced to wear their scrubs that tore and were quite sheer. this place is disgusting. do better.

Daphne Gunn
4 months ago
1

this was legitimately jail, but without conjugal visits. do not send your loved ones here. I was initially mistakenly sent after I (told months prior had tested positive for cancer) had drastically worsened. The ER initially made the mistake of not examining me, but SJBH continued to make my life hell. they refused to examine me, always saying the doctor was not in. they kept me there for about a week, and only got out thanks to my lawyer. they had no therapist, no groups. No touching, we couldn’t hold hands or braid hair for comfort. They drugged us the first two days on purpose, they told my mom, to let “us sleep the first two days.” no windows, barely an hour of outside time in tiny patio. No doors on bathrooms so it always smelled like feces. they didn’t approve any of my clothes until my discharge date, a week later. nurses except for Conner, Louise, and Kim (one other but cannot remember name) are so incredibly disrespectful and unfeeling. One example: my (blind, wheelchair disabled) unitmate was allergic to onions. She noticed there was an onion in her food, and asked me if it was an onion. I said yes, and we went to tell the BHA. I said, “It’s very dangerous, she’s blind. She could’ve gone into anaphylactic shock.” she rolled her eyes and sighed a reply, “she’s not really blind, she’s just playing.” Mind you, my unitmates pupils were the shapes of skulls. another example: a mistake was made over loudspeaker. Nurse “hammi” said, “oh no. they’re confusing the already confused.” They wouldn’t give me help with pain after refusing me medical treatment. they didn’t give me any of my calls from my loved ones, or told me that they called. I missed at least 54 calls that i know of. They are awful at dealing with autistic patients, as i am high functioning but severely autistic. my personal experiences are too traumatic to put into words right now. I wish they at least provided us anyone to talk to or a therapist while we were there. I was non violent, non addict, non self harming or attempts on life, and yet they still tried to hold me for 14 more days. One of us overheard it was to take up insurance charges. there is much more but I think this is a good representation of how it was. Please take my experience into account

Jack Hu
4 months ago
5

Daria Belt
4 months ago
1

I recently voluntarily admitted myself due to depression and suggestion from my PCP. It was the worst traumatic experience of my life. The conditions are set to make a perfectly sane person lose their minds. Everyone including myself were highly sedated and I even ended up in the ER after I became unresponsive after sedation. This place is just pill mill with no actual group or individual therapy as they boast on their website. Also the food is not healthy for a diabetic of which they claim they provide expert care. I had to beg for basic necessities like a shower, or my own clean clothes which I provided. Do not recommend!

Karl Buchner
4 months ago
5

I read a lot of these reviews and it's from the patients. I'm the father of a patient, and maybe I got lucky, but my son had a great case manager (Rosa), which is why I'm giving it 5 stars. It took 23 days but on this journey I was kept well-informed, I was able to communicate to her via text and email - and she listened to my observations on my son (I would email her after every visit I had with him and describe how the visit went). My son's journey is far from over, but Rosa and the team there got him through this part and transferred to a residential treatment facility. This is known as a stepdown. Simply put SJBH did their job.

Response from the owner
Thanks for sharing this! We love hearing from you, and we’re grateful that you took a moment to let us know what you think.
Kai McGee
4 months ago
1

This place is supposed to be the lifeline for you. Meant to help keep you from making permanent choices on temporary emotions. What I’ve learned in the last two years is that no one actually really cares about you here. I lost three people that were very close to me in four months, one of them to murder and their answer to me missing one appointment, the day I found out my sister was murdered, to kick me out of the system. So no meds, no therapy, no help and I’m quite literally I’m hanging on by a thread, and all I get is a “so sorry, but you should call the customer service line and start over, though it took a year to get in in the first place. My point is that I really needed the therapy and the meds that were keeping me here, while helping me manage my overwhelming emotions and intrusive thoughts, apparently now it’s official nobody cares. Maybe things will work out better for you but right now. I don’t even know if I’m gonna make it through the night so thank you Behavioral Health and the psychiatrist, and therapists there that just throw you around and then throw you away. May the odds be ever in your favor, as they are never in mine.

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