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San Jose Behavioral Health Hospital

455 Silicon Valley Boulevard San Jose, CA 95138
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Top 10 Rehab In San Jose
San Jose Behavioral Health Hospital CA 95138

About San Jose Behavioral Health Hospital

San Jose Behavioral Health Hospital is one of Silicon Valley’s leading providers of mental health and substance abuse co-occurring disorder care. They serve adolescents and adults with personalized treatment 24/7 in San Jose, California. They’re located near several parks and trails (such as Coyote Creek Trail), so you can enjoy some of the area’s natural beauty during your visit. This location accepts Medicare and many other insurance plans.

Culturally Competent Care

The staff at this location are dedicated to serving the diverse population of San Jose and the surrounding areas. The cornerstone of this mission is delivering culturally informed treatment. This includes multilingual providers.

Culturally informed treatment respects your cultural needs and beliefs. It’s an important part of personalized care: people are more receptive to treatment options when they reflect and consider their ideals and traditions. It’s one way this facility encourages highly personalized substance use disorder recovery.

Care for Your Physical Needs

The care team at this facility will also assess and monitor your physical health while you’re in treatment. This may include the use of medication to aid in treating some conditions. By addressing your physical health alongside your behavioral health, they’re further supporting your ongoing recovery.

Facility Overview

Bed icon 133
Number of Available Beds

Latest Reviews

Jamilia
2 months ago on Google
1
Nurse's are kinda rude and people are racist to the patient's that I am around also very loud please don't think about going here it doesn't feel safe I recommend staying home guys and feeling better!!!
Jin Pan
2 months ago on Google
5
They gave me the help I needed at the time. I was bored but safe, and the staff gave me sleeping medication when I needed it.
Response from the owner2 months ago
We appreciate your comment, and we re so grateful that you took the time to share your thoughts with us. Thank you!
J
2 months ago on Google
1
I came here for help. What I experienced was trauma.I was admitted to San Jose Behavioral in 2019 after being sedated and strapped to a gurney without explanation. I arrived disoriented, confused, and scared. I wasn t given a proper intake, a care plan, or even clean clothes. I wore the same outfit for days. I spoke to two psychiatrists over multiple days, was prescribed different medications without evaluation, and was told I was gravely ill. But no one ever explained what that meant.There was no therapy.No groups.No connection.Just silence.And the overwhelming smell of urine and despair.One day, someone woke me up and said I had a court hearing. I didn t know I was in legal proceedings. I was never given my rights or a chance to prepare. I was sedated, scared, and thrown into a system I didn t understand.When I was discharged, I wasn t given a follow-up plan, medication instructions, or even a conversation. Just told to leave. My wife picked me up. I felt like I was being released from jail, not a hospital.This wasn t care.It was containment.And it left me with lasting trauma.If this place helped you, I m glad. But if you re in crisis, please think carefully. Ask questions. Document everything. Because what they advertise the serene photos, the compassionate branding wasn t my reality.This was mine.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.7 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
inpatient iconInpatient
Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
12-step icon12-Step
Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
24-hour icon24-Hour Clinical Care
During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.
medically-assisted-detox iconMedically Assisted Detox
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.

eye-movement iconEye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Recreational therapy is included in alcohol and drug addiction treatment to focus on engaging you in healthy activities that reduce your cravings and improve your overall health and well being. When you participate in group sports, art, or nature walks, you develop new interests and find a meaningful way to spend your time and reduce your cravings.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • private iconPrivate Setting
  • mountain iconMountain Views
  • weight iconGym

Staff & Accreditations

Staff

Steve Vanderpoel

Chief Executive Officer

Stefanie Magalong

Chief Operations Officer

Lyna Zhang

Chief Financial Officer

Breanne Tankersley

Director of Quality Assurance

Agapi Kouropoulos

Director of Business Development

Ruben Leyva

Business Office Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 585259

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 9869

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California
License Number: 550003449

Contact Information

Phone icon (408) 819-7310
Building icon

455 Silicon Valley Boulevard
San Jose, CA 95138

Edited by:
Kerry Nenn, BSW

Rehab in Cities Near San Jose

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Reviews of San Jose Behavioral Health Hospital

2.23/5 (101 reviews)
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Reviews

5

When i was there this amazing staff was always there for me for when i needed AND when i needed to talk to Someone she was there.????❤️❤️

Reviewed on 12/29/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (100 reviews)
luvsyl
1 month ago
1

let me preface this. SJBH did help me in a way thats preventing me from ever hurting myself again. but the way that happened is beyond disgusting. ive been traumatized so badly from the psych ward experience that ive sworn to never let myself be in that situation again. im not cured---ive just been horrified. I was a patient at this hospital in mid 2024, and to put it in simple terms, it was the worst experience of my life. if you were to think of a psych ward from a film based in the 1950's where they performed lobotomies and experiemented on patients, thats basically what SJBH felt like. I had been sent to the ER the night before because i had hurt myself, and through the entire night i was denied any contact with a psychiatrist, completely unaware of what was going to happen to me. (this was the er, not SJBH). after a painful night of being watched 24/7, unable to sleep for longer than 10 minutes at a time, i was moved into an ambulance and transported to SJBH. No one had told me i was going to a psych ward. no one told my parents. absolutely ZERO information was given to me or my family. and what did that do to me? create an immense sense of panic. when i got to SJBH, the paramedics and i were forced to wait outside in the ambulance for half an hour because none of the staff could be bothered to check us in. when i finally was brought into the building, they immediately walked me into a room and had me strip myself completely in front of two women. (i was a 16 year old female). that experience made me feel like an animal, or someone that was less than, being put on for a show. i was crying and begging to speak to my parents, as the last thing i had said/heard from them was 'bye bye, ill see you there' i was denied any communication with my parents, and they had to beg the staff to 'speak' to me, and were eventually allowed to write me a letter. as soon as i got checked into the redwood wing, (adolescent female and males) i was surrounded by a few girls that asked me who i was. i was then put in a room for some routine health checkups (blood pressure, temperature, etc). i was then given an 'ankle monitor'. i was told i was not allowed to leave the wing for the first 24 hours of my stay because i was a new inpatient, and the ankle monitor had to be on me at all times, and was checked with a tablet at least once a day. the amount of panic i was experiencing for the first few hours was horrid. im a girl thats 100% sane but experiences some depression. and let me tell you, this ward is enough to make ANY sane person lose their mind. when forcibly put into a psych ward, being restricted any contact with family, as a teenager, something is bound to go wrong. that alone is enough to make anyone have panic attacks, and i had quite a few of them. i had around 4-5 panic attacks my first 6 hours there, and the more i had them, the more i felt like i was being tortured/imprisoned. and when a patient is in a psych ward for 'depression' or 'behavioral issues' what does consistent panic attacks show? it tells the staff and psychiatrists "this patient is NOT ready to go home and needs to stay here for longer." do you know how ridiculous that is? shoving a patient into an erratic/panicked mindset and then diagnosing it as behavior issues? unbelievable. the staff that stayed with the kids were kind. they were the only ones that treated the patients like humans. nothing else about this facility was humane. only some of the staff/nurses and other patients were what made this experience a little less torturous. my parents were allowed to bring me some clothes from home so id feel more comfortable--- and they did. but what? in the 2.5 days i was there i was not given my clothes AT ALL. i was forced to wear their scrubs that tore and were quite sheer. this place is disgusting. do better.

Daphne Gunn
1 month ago
1

this was legitimately jail, but without conjugal visits. do not send your loved ones here. I was initially mistakenly sent after I (told months prior had tested positive for cancer) had drastically worsened. The ER initially made the mistake of not examining me, but SJBH continued to make my life hell. they refused to examine me, always saying the doctor was not in. they kept me there for about a week, and only got out thanks to my lawyer. they had no therapist, no groups. No touching, we couldn’t hold hands or braid hair for comfort. They drugged us the first two days on purpose, they told my mom, to let “us sleep the first two days.” no windows, barely an hour of outside time in tiny patio. No doors on bathrooms so it always smelled like feces. they didn’t approve any of my clothes until my discharge date, a week later. nurses except for Conner, Louise, and Kim (one other but cannot remember name) are so incredibly disrespectful and unfeeling. One example: my (blind, wheelchair disabled) unitmate was allergic to onions. She noticed there was an onion in her food, and asked me if it was an onion. I said yes, and we went to tell the BHA. I said, “It’s very dangerous, she’s blind. She could’ve gone into anaphylactic shock.” she rolled her eyes and sighed a reply, “she’s not really blind, she’s just playing.” Mind you, my unitmates pupils were the shapes of skulls. another example: a mistake was made over loudspeaker. Nurse “hammi” said, “oh no. they’re confusing the already confused.” They wouldn’t give me help with pain after refusing me medical treatment. they didn’t give me any of my calls from my loved ones, or told me that they called. I missed at least 54 calls that i know of. They are awful at dealing with autistic patients, as i am high functioning but severely autistic. my personal experiences are too traumatic to put into words right now. I wish they at least provided us anyone to talk to or a therapist while we were there. I was non violent, non addict, non self harming or attempts on life, and yet they still tried to hold me for 14 more days. One of us overheard it was to take up insurance charges. there is much more but I think this is a good representation of how it was. Please take my experience into account

Daria Belt
1 month ago
1

I recently voluntarily admitted myself due to depression and suggestion from my PCP. It was the worst traumatic experience of my life. The conditions are set to make a perfectly sane person lose their minds. Everyone including myself were highly sedated and I even ended up in the ER after I became unresponsive after sedation. This place is just pill mill with no actual group or individual therapy as they boast on their website. Also the food is not healthy for a diabetic of which they claim they provide expert care. I had to beg for basic necessities like a shower, or my own clean clothes which I provided. Do not recommend!

Karl Buchner
1 month ago
5

I read a lot of these reviews and it's from the patients. I'm the father of a patient, and maybe I got lucky, but my son had a great case manager (Rosa), which is why I'm giving it 5 stars. It took 23 days but on this journey I was kept well-informed, I was able to communicate to her via text and email - and she listened to my observations on my son (I would email her after every visit I had with him and describe how the visit went). My son's journey is far from over, but Rosa and the team there got him through this part and transferred to a residential treatment facility. This is known as a stepdown. Simply put SJBH did their job.

Response from the ownerInvalid relative date format:
Thanks for sharing this! We love hearing from you, and we’re grateful that you took a moment to let us know what you think.
Kai McGee
1 month ago
1

This place is supposed to be the lifeline for you. Meant to help keep you from making permanent choices on temporary emotions. What I’ve learned in the last two years is that no one actually really cares about you here. I lost three people that were very close to me in four months, one of them to murder and their answer to me missing one appointment, the day I found out my sister was murdered, to kick me out of the system. So no meds, no therapy, no help and I’m quite literally I’m hanging on by a thread, and all I get is a “so sorry, but you should call the customer service line and start over, though it took a year to get in in the first place. My point is that I really needed the therapy and the meds that were keeping me here, while helping me manage my overwhelming emotions and intrusive thoughts, apparently now it’s official nobody cares. Maybe things will work out better for you but right now. I don’t even know if I’m gonna make it through the night so thank you Behavioral Health and the psychiatrist, and therapists there that just throw you around and then throw you away. May the odds be ever in your favor, as they are never in mine.

Frank Cuevas
1 month ago
1

No AC. No showers. Practical Abuse. Took someone off all their medications that is VERY important. In thinking of suing this company. The person was sweating, she smelled, she was hot, she is also shacking so badly. We need an investigation ASAP SJPD!

Joana Medina
1 month ago
1

Dramatic horror please They will make you eat meds

Karen Smith
2 months ago
1

My experience here mirrors that of reviewer “J” - in fact, I could’ve written it myself. I spent time in SJBH in 2021, and I too was incredibly disoriented and given no proper explanations or orienting upon arrival at the hospital. Seeing “gravely ill” on my documents made me feel stricken with fear. Hearing I would be having a court hearing also scared me. I didn’t understand where I was or why. There are no real enrichment programs. Nobody explains to you who they are or what their job is here, so you just get bombarded with a rotation of unfamiliar faces asking invasive questions. Seeing as I had no idea where I was, I attempted to escape a couple of times. My trauma leading to hospitalization involved trafficking and being held against my will, so you can imagine how I felt being held in this unfamiliar place. Both times, the staff literally dogpiled me, leaving large dark bruises. Their isolation room is chilling - a mattress on the floor with no cover on it + a tiny window. I have autism and meltdowns (like as in, non-physical ones) would lead to being man-handled into the isolation room. One of the staff berated me and mocked me. It was truly terrifying being in this hospital, given how vulnerable I was - I didn’t feel anybody would believe me if I spoke of the things I was experiencing there, which was a surreal horror to realize. Please don’t send your loved one here.

Aidan Schraer
2 months ago
1

Very rude to EMS staff. They make you go back and wait inside the ambulance. They also ridicule you by saying we’re watching you.

Jamilia
2 months ago
1

Nurse's are kinda rude and people are racist to the patient's that I am around also very loud please don't think about going here it doesn't feel safe I recommend staying home guys and feeling better!!!

Jin Pan
2 months ago
5

They gave me the help I needed at the time. I was bored but safe, and the staff gave me sleeping medication when I needed it.

Response from the ownerInvalid relative date format:
We appreciate your comment, and we’re so grateful that you took the time to share your thoughts with us. Thank you!
Joe Murphy
2 months ago
1

I came here for help. What I experienced was trauma. I was admitted to San Jose Behavioral in 2019 after being sedated and strapped to a gurney without explanation. I arrived disoriented, confused, and scared. I wasn’t given a proper intake, a care plan, or even clean clothes. I wore the same outfit for days. I spoke to two psychiatrists over multiple days, was prescribed different medications without evaluation, and was told I was “gravely ill.” But no one ever explained what that meant. There was no therapy. No groups. No connection. Just silence. And the overwhelming smell of urine and despair. One day, someone woke me up and said I had a court hearing. I didn’t know I was in legal proceedings. I was never given my rights or a chance to prepare. I was sedated, scared, and thrown into a system I didn’t understand. When I was discharged, I wasn’t given a follow-up plan, medication instructions, or even a conversation. Just told to leave. My wife picked me up. I felt like I was being released from jail, not a hospital. This wasn’t care. It was containment. And it left me with lasting trauma. If this place helped you, I’m glad. But if you’re in crisis, please think carefully. Ask questions. Document everything. Because what they advertise—the serene photos, the compassionate branding—wasn’t my reality. This was mine.

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