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TriStar Behavioral Health

2401 Parman Place Nashville, TN 37203
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TriStar Behavioral Health TN 37203

About TriStar Behavioral Health

TriStar Behavioral Health, located in Nashville, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention. Specialty rehab programs at TriStar Behavioral Health include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults. Patients at TriStar Behavioral Health will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the WiFi lets you stay connected with support networks and manage personal affairs during treatment. For recreation, patients can foster creativity and jam with other patients in the music room and express themselves creatively with art activities. TriStar Behavioral Health has received accreditations from The Joint Commission and SAMHSA.

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Latest Reviews

Michael Wonser
3 weeks ago on Google
1
Disgraceful. A loved one was recently a patient for a few weeks. Upon discharge, a brand new pair of “Hoka” $200+ shoes was missing. The shoes were 2 days old. I personally put the shoes in a bag & handed them to a staff member. They assured me the shoes would be safe. Loved one entered the facility with the shoes & exited without them. I asked immediately, called, emailed & sent a letter, requesting the shoes to be returned. All methods were met with silence. Congratulations to the person who stole the shoes. You should be ashamed of yourself. Preying on the innocent. You destroyed my loves ones trust & negatively affected their mental health. Attached is a picture of the shoes you stole. Such evil & corruption. I implore you to make this right.
Response from the owner1 day ago
Thanks for the feedback. We would like to discuss your specific experience. Please contact our patient advocate at 615.342.1001. Thank you.
Miyoka Jones
4 weeks ago on Google
1
Recent experiences at Centennial Hospital ER in Nashville, TN, raise significant concerns regarding their standards of care and patient advocacy. Upon admission, there was a troubling lack of professionalism and communication from the staff. Medical concerns were not accurately documented, leading to misrepresentations of the condition and needs of the patient. Instead of receiving appropriate care, unfounded accusations regarding intentions to elope were made, which were both erroneous and damaging. Furthermore, a bill for payment was issued within 24 hours of the visit, despite the inadequate care provided. This practice raises ethical questions about the prioritization of financial gain over patient welfare. Attempts to address these issues through the patient advocate department were met with silence; calls went unanswered, leaving the patient without a clear avenue for resolution. The Health Information Management department indicated that rectifying the medical report could take up to 60 days and required consultation with the attending physician. However, it was evident that the physician had not reviewed prior medical history, further compounding the lack of care. The treatment received was not only unprofessional but indicative of a systemic failure to prioritize patient advocacy and well-being. It is imperative that Centennial Parthenon Hospital reassess its practices to ensure that all patients receive the respectful and competent care they deserve.
Response from the owner1 day ago
Thanks for your feedback. We would like to discuss your specific experience. Please contact our patient advocate at 615.342.1001. Thanks.
O S
1 month ago on Google
1
Very difficult to communicate with staff. Lots of unpleasant folks.
Response from the owner1 day ago
Thanks for the feedback. Please contact our patient advocate at 615.342.1001. Thank you.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.3 / 10

Accepted Insurance

TriStar Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Animal therapy (aka pet therapy or animal-assisted therapy) can be very healing, as it allows patients to bond with animals, who give unconditional love. This is particularly useful for those who suffered trauma by the hands of people, who may be able to trust and form closer attachments to animals than humans at certain stages of rehabilitation.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • wifi iconWifi
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Tom Ozburn, DSc., FACHE, CMPE

President & CEO

Tim Grant, MD, MBA, FACHE

Chief Medical Officer

Ron Haskamp

Behavioral Health Program Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 7888

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

2401 Parman Place
Nashville, TN 37203

Rehab in Cities Near Nashville

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Reviews of TriStar Behavioral Health

2.28/5 (59 reviews)
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Reviews

1

Being in this place has been a nightmare not only for me but also for my family, if they really want results don't come to this place, the nurses don't worry about the health of the patients, they are only here because they are paid. I couldn't allow them not to take my heal ... Read More

Reviewed on 1/7/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (58 reviews)
Michael Wonser
3 weeks ago
1

Disgraceful. A loved one was recently a patient for a few weeks. Upon discharge, a brand new pair of “Hoka” $200+ shoes was missing. The shoes were 2 days old. I personally put the shoes in a bag & handed them to a staff member. They assured me the shoes would be safe. Loved one entered the facility with the shoes & exited without them. I asked immediately, called, emailed & sent a letter, requesting the shoes to be returned. All methods were met with silence. Congratulations to the person who stole the shoes. You should be ashamed of yourself. Preying on the innocent. You destroyed my loves ones trust & negatively affected their mental health. Attached is a picture of the shoes you stole. Such evil & corruption. I implore you to make this right.

Response from the owner
Thanks for the feedback. We would like to discuss your specific experience. Please contact our patient advocate at 615.342.1001. Thank you.
Miyoka Jones
4 weeks ago
1

Recent experiences at Centennial Hospital ER in Nashville, TN, raise significant concerns regarding their standards of care and patient advocacy. Upon admission, there was a troubling lack of professionalism and communication from the staff. Medical concerns were not accurately documented, leading to misrepresentations of the condition and needs of the patient. Instead of receiving appropriate care, unfounded accusations regarding intentions to elope were made, which were both erroneous and damaging. Furthermore, a bill for payment was issued within 24 hours of the visit, despite the inadequate care provided. This practice raises ethical questions about the prioritization of financial gain over patient welfare. Attempts to address these issues through the patient advocate department were met with silence; calls went unanswered, leaving the patient without a clear avenue for resolution. The Health Information Management department indicated that rectifying the medical report could take up to 60 days and required consultation with the attending physician. However, it was evident that the physician had not reviewed prior medical history, further compounding the lack of care. The treatment received was not only unprofessional but indicative of a systemic failure to prioritize patient advocacy and well-being. It is imperative that Centennial Parthenon Hospital reassess its practices to ensure that all patients receive the respectful and competent care they deserve.

Response from the owner
Thanks for your feedback. We would like to discuss your specific experience. Please contact our patient advocate at 615.342.1001. Thanks.
O S
1 month ago
1

Very difficult to communicate with staff. Lots of unpleasant folks.

Response from the owner
Thanks for the feedback. Please contact our patient advocate at 615.342.1001. Thank you.
R L (dvrdawg)
1 month ago
1

Absolute travesty that this facility has any role in treating mental health. They discharged my adult son in 3 days after he sat in emergency psych holding in two different hospitals for 14 of the previous 15 days. He proved to be a difficult case and rather than move him to a more secure facility, they opted to discharge him to the street since he did not want his parents to pick him up. We are at a complete loss that the staff/Drs at this facility cannot diagnose someone showing extreme mania and anosognosia. This facility is the definition of incompetence. Update: 3 days after being discharged, my son was brought back into an emergency psyc hold by the sherriff's office. Now, he is in an induced coma because he became violent and could not calm down. Centennial could have prevented this if they had any empathy for their patients.

Response from the owner
Thanks for the feedback. We would like to discuss your specific experience, please contact our patient advocate at 615.342.1001. Thank you.
Bill Swaboda
2 months ago
2

My wife was there twice recently. Once for five days the other for 10 days. On her first visit i went and saw her three times and it was obvious to me she wasn't any better. I heard once the from the social worker and expressed my concerns. She said she would talk to the psych doctor there. That was on a Tuesday. The next day i was called to pick her up. Once at home she wasn't doing much better. Within a week she was back there. This time i was called by the psych doctor three times. She was very helpful but again i could tell my wife wasn't any better. They released her on a Friday and i picked up her prescribed meds. However there were two prescriptions of the samemed so i called the doctor just to get a clarification. I left a message but was never called back. I'm assuming since she was no longer a patient there they didn't have to call back. My wife is doing worse now. Each day has been a struggle. Today she packed a bag and asked me to take her back to the Parthenon. She is exhibiting the same behaviors she had before going in. I'm completely lost as to what to do and i now feel there is nothing medically that can be done for her.

Response from the owner
Thank you for the feedback. We would like to discuss your specific patient experience. Please contact our patient advocate at 615.342.1001. Thank you.
xylosoull
3 months ago
1

i went to this hospital when it was skyline madison, and i can see how nothing has changed. back then, you were silenced, if you are a minor it takes days to hear from anyone, and most staff dont care about you. it was a few staff who genuinely care for you and your wellbeing. the doctors wouldnt listen to you or invalidate you, and zombie you out with medicine. the fact it hasn't changed since 2023.. that's a little sad.

Response from the owner
Thanks for the feedback. We would like to discuss your specific experience. Please contact Darrell at 615.342.1001. Thank you.
dogsandsoccer
3 months ago
1

1 star because I can't give them a zero. Unhelpful. I can't contact anyone because the phone keeps disconnecting. No one will give me a direct line to the person I need to talk to. No one talked to me about my dad's condition, even though I have PoA. They threw a bunch of pills at him, only let him see his family for a hour a day, and didn't help at all. This is nothing but a jail. And now my father is dead. Suicide.

Response from the owner
Thank you for the review. We would like to look into this further. Please call us at 615-342-1001.
shawn rubio
3 months ago
1

We tried to get my wife help at this facility but after 48 hours no doctor even talked to her so my wife calls me up in a panic like this place is filthy I can't be here no one is helping so I wanted to bring her to a different facility but they would not allow me to I was physically removed by three male nurses in One security card with a gun. This place is just robbing medical insurance I don't know how a place can do business like this?

Response from the owner
Hi Shawn, we would like to look into the further. Please give us a call at 615-342-1001.
jamie lee tuck
3 months ago
5

The ECT treatments that they do here have saved my mom's life. We are blessed to have this facility

Response from the owner
Jamie, thank you so much for sharing.
Mackenzie Moore
6 months ago
1

The absolute worst place you can ever go to. If someone needs mental help the nurses/doctors should not be harassing them/asking them what drugs they are taking every time they come into the room (even after drug tests were clean). Also laughing at patients calling them crazy in front of the ENTIRE waiting room is absurd. The WORST, most unprofessional place ever. They deserve to be sued/shut down for treating patients the way they do/covering it all up. If your loved one is suffering and needs help PLEASE DO NOT SEND THEM HERE!!!! THEY DO NOT CARE AND WILL NOT HELP THEM!!!

Response from the owner
Mackenzie, we are sorry to hear of this experience in our TriStar Centennial Parthenon Pavilion and would like to look into this further. Please call 615-342-1001 so that we can get further information to address the situation.
Rachelle McKinnon, DVM
6 months ago
2

Response from the owner
Rachelle - we are very sorry to hear about this experience. Patient satisfaction is important to us at TriStar Centennial Parthenon Pavilion, so we will make every effort to address any concerns. If you would like to speak with someone about your experience, please call our patient advocate at (615) 342-1001.
Tamia Stanton
7 months ago
1

While I was spoken to kindly by most staff except for the front desk the night I tried to visit my daughter, I feel that it was a play on each side of the situation. My daughter was diagnosed with borderline personality disorder, and I was told there was no treatment except counseling and that she was going to be released 2 days later. She was released, and within 15 hours she was placed in juvenile detention because she was still in a state of psychosis and acted rashly. I have already filed a complaint with my insurance company about this place and their "care" when someone is threatening self-harm and harm against others. It's sad that care is not taken seriously and no ways to try to repair it before they're released.

Response from the owner
We sincerely apologize for any issues experienced at our TriStar Centennial Parthenon Pavilion and value this feedback. Please reach out to our patient advocate at 615-342-1001, so we can look into this further.
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