Alliance Care

3651 Ushighway 17 Orange Park, FL 32003

About Alliance Care

Alliance Care, located in Orange Park, Florida is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction.

Specialty rehab programs at Alliance Care include tailored care focusing on women’s specific needs and experiences and gender-specific addiction treatment addressing unique challenges faced by men.

Latest Reviews

judy sauve

5 months ago on Google

For the most part the staff is what's the best. The exception would be the cook and his ordering of food. Our Christmas menu consisted of pri.e rib( as thin as playing card and mostly fat), a stuffed mushroom ( looked like a small cookie), asparagus ( very dry) and a baked potato with sour cream (the best part of the meal)! The roll and cheesecake were also good. Seems like he buys the lesser quality toKeep his budget as low as possible. There are many complaints about the food.

Response from the owner1 week ago

Hi, Judy - Thank you for sharing your feedback. We are pleased to hear that you find our staff to be one of the best aspects of our community our team is dedicated to providing a warm and caring environment for our residents and their families. We deeply regret that your Christmas dining experience did not meet your expectations. Our holiday meal is an opportunity for us to create a memorable experience, and while we received a lot of positive feedback and compliments from others, we apologize that the food quality did not meet your standards. Your comments about the portion sizes and preparation of certain dishes have been noted, and we will share your feedback with our dining services team to address these concerns and improve future menus. We are committed to making adjustments and enhancements where necessary to provide a dining experience that reflects the high standards we strive to uphold. In order to meet those standards, we'd encourage you to please contact Amanda at 904-278-4418 to determine which community you dined in - independent/assisted living or memory care? We'd like to discuss your concerns further as your input is invaluable in helping us continuously improve. Thank you again for your honest review, and we look forward to the opportunity to exceed your expectations in the future. Warm regards, The Allegro Fleming Island Team

Jackie Wesner

6 months ago on Google

This place is truly beautiful. I had the opportunity to visit while assisting one of my clients, and I was glad to be able to help him out. However, the experience was slightly marred by the lady at the front desk, who could benefit from some customer service training or simply smiling more, as she came across as quite rude.

Response from the owner1 month ago

Hi, Jackie - Thank you for taking the time to share your feedback. We re so glad to hear that you found our community beautiful and appreciated the opportunity to assist your client during your visit. However, we sincerely apologize if your experience at the front desk did not meet the level of warmth and professionalism we strive to provide to our guests. That type of behavior certainly does not align with Allegro's core values. Your comments are important to us, and we will address this internally to ensure that every guest feels welcomed and valued from the moment they walk through our doors. We truly appreciate your input and hope to have the opportunity to welcome you back in the future for an even more positive experience. If there s anything else you d like to share, please don t hesitate to reach out directly. We take these interactions very seriously and do our best to be our best for our residents, families and guests. Warm regards, The Allegro Fleming Island Team

Pam Greer

9 months ago on Google

My mom lived at Allegro for almost four years. She loved her apartment and enjoyed walking around the beautiful grounds. She made many new friends and enjoyed their company at meals and activities. The staff was very caring and compassionate.It was a great experience for her and our family.

Response from the owner4 months ago

Pam, thank you for sharing your heartfelt experience. We're so pleased to hear that your mom loved her time at Allegro. Knowing that she enjoyed her apartment, made new friends, and felt at home in our community means the world to us. Our staff is dedicated to providing compassionate care, and it's wonderful to hear that it made a difference for your mom and your family. Your words are a testament to the community we strive to create, and we re honored to have been part of your mom's life.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

5.2 / 10

Addiction Treatments

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

(904) 278-8504

3651 Ushighway 17
Orange Park, FL 32003

Get Help Now - 904-658-1359

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Reviews of Alliance Care

4.2/5 (26 reviews)

Google Reviews

4.2 (26 reviews)

D L

2 weeks ago

I'm a new resident, some minor staff issues to begin otherwise it would be 10 stars. However, there is one staff member that goes above beyond for everyone. Her name is Margo. she ensures we all are safe and she is so nice helping us with anything we may need and addresses our challenges as no sweat. I/ We all simplay love and appreciate her.

Karen Otto

I would not recommend sending a loved one here if they need more assistance. They charge hidden fees without warning. They never tried to integrate my mother into the Community. They were very unwelcoming to her. Also, they don't call the family right away if a problem is noticed. They left my mother sit in a chair for an entire day in a wet diaper after calling 911 to get her out of bed. I was not notified for over 24 hours that she was unwell. This is completely unacceptable. I am thankful to have her out of this facility and in a different assisted living facility in the area. There is night and day difference in the quality of care my mother is receiving. The reply is inaccurate. My mother is a one-person assist in a facility at this time. She does not require additional help. It is not surprising that you would not accept responsibility for the poor care given and blame her. The things I wrote were all true. You lacked communication with me to make any improvements in the quality of my mother's life there. I would not recommend Allegro based on our experience. Having my mother at a different assisted living facility I now realize how incredibly poor her care was at Allegro.

Response from the ownerInvalid relative date format:

Hi, Karen - Thank you for sharing your experience with us. We are truly sorry to hear that you felt disappointed during your mother’s stay with Allegro. We take all feedback seriously and would like to provide some context regarding your concerns. First, your mother experienced a significant change in condition during her stay—she became unable to bear weight with or without assistance, which required medical intervention. Our team recognized this promptly, and she was evaluated and sent to the hospital. Our records indicate that you were notified immediately following this change, and we stayed in communication throughout her transition to the hospital and subsequently to rehab. Regarding the concern that she was left in a chair for an extended period, we want to clarify that our overnight staff reported her condition change at shift change. Our leadership team assessed the situation promptly that morning and took appropriate action to send her out for care. She was not left unattended or in the same condition overnight. On the topic of integration and social engagement, we made several efforts to welcome your mother into the community. Staff members personally invited her to participate in activities. She also attended a new resident lunch and was paired with a community ambassador who visited her in her room. We understand and respect that she preferred more independent time watching television, and we supported her in that preference. Additionally, upon her arrival, your mother was assisted by our team with early-morning preparations for an outpatient procedure. Our staff ensured she was up, ready, and accompanied—something your family expressed appreciation for at the time. As for the charges, they were based on services provided, including bathing, dressing, transfers, and toileting. There was a prorated billing clarification at move-in, and we communicated this to you at the time. We received your approval before processing the adjustment. Finally, we understand that your mother’s care needs now require the use of a Hoyer lift, which is beyond the scope of care we can safely provide in our Assisted Living setting. We are glad to hear she is doing well in her new community, and we sincerely wish her the very best in her new environment. We are always available to discuss any remaining concerns or questions directly, as we strive to be transparent and supportive through all stages of care. We genuinely wish you and your mother the very best. Warm regards, The Allegro Fleming Island Team

Sheri Bennett-styckiewicz

3 weeks ago

Went to Vist my Aunt Gladys. Beautiful set up. Nice little efficiency Apts. Clean smelling and pretty decorator. Lovely dining area . Lots of activities. One of which my aunt runs.

Hi, Sheri! We're thrilled to hear that you enjoyed the setup and found our apartments to be clean and well-decorated. It's great to know that our dining area and activities, including those run by your aunt, added to your positive experience. Thank you for your wonderful review, it means a lot to us. We hope you have a great day! Warmest Regards, The Allegro Fleming Island Team

6 months ago

Hi, Judy - Thank you for sharing your feedback. We are pleased to hear that you find our staff to be one of the best aspects of our community—our team is dedicated to providing a warm and caring environment for our residents and their families. We deeply regret that your Christmas dining experience did not meet your expectations. Our holiday meal is an opportunity for us to create a memorable experience, and while we received a lot of positive feedback and compliments from others, we apologize that the food quality did not meet your standards. Your comments about the portion sizes and preparation of certain dishes have been noted, and we will share your feedback with our dining services team to address these concerns and improve future menus. We are committed to making adjustments and enhancements where necessary to provide a dining experience that reflects the high standards we strive to uphold. In order to meet those standards, we'd encourage you to please contact Amanda at 904-278-4418 to determine which community you dined in - independent/assisted living or memory care? We'd like to discuss your concerns further as your input is invaluable in helping us continuously improve. Thank you again for your honest review, and we look forward to the opportunity to exceed your expectations in the future. Warm regards, The Allegro Fleming Island Team

Hi, Jackie - Thank you for taking the time to share your feedback. We’re so glad to hear that you found our community beautiful and appreciated the opportunity to assist your client during your visit. However, we sincerely apologize if your experience at the front desk did not meet the level of warmth and professionalism we strive to provide to our guests. That type of behavior certainly does not align with Allegro's core values. Your comments are important to us, and we will address this internally to ensure that every guest feels welcomed and valued from the moment they walk through our doors. We truly appreciate your input and hope to have the opportunity to welcome you back in the future for an even more positive experience. If there’s anything else you’d like to share, please don’t hesitate to reach out directly. We take these interactions very seriously and do our best to be our best for our residents, families and guests. Warm regards, The Allegro Fleming Island Team

10 months ago

Rhonda Dobson

My family and I have had a family member here for over 10 years. Fortunately for us, almost all the staff we started with still works there. That is saying something for any business. Their activities are exceptional, their activity, director, and other workers go above the call of duty. The place is well managed, always clean and the food is delicious. We are confident when we go out of town that our loved ones will be taken care of exceptionally well. I can’t say enough for Allegro Fleming Island. My family and I are very fortunate that this facility is so accessible.

Rhonda, thank you so much for sharing your positive experience at Allegro! We are honored that your loved one has been with us for more than 10 years. It's heartening to know that our dedicated and tenured staff continue to provide exceptional care year after year. We take great pride in our activities, clean environment, and delicious food, and it's wonderful to hear that these aspects have met your expectations. Your confidence in our care, especially when you are out of town, means the world to us. We are grateful for your trust and support, and we're delighted that our community is conveniently accessible for your family. Thank you for your kind words and for being such an important part of our community.

Michael Powers

This amazing facility is home to my mother-in-law and has been for seven years. We moved her here from South Florida and she is adapted admirably and with great delight in This warm and friendly environment. The staff at this facility has seen to it that this became a home away from home for our Nancy. Brenda and her amazing staff always have activities that cater to the needs as well as live events to keep our seniors thriving in this facility with seasonal theme activities as well as monthly parties to celebrate birthdays for all those within that birth month. My wife and I love visiting this place and Watching the interaction and involvement of this incredible group of people with the residents. There are not enough words that I can use to describe the depth of care, concern, and compassion that these folks have for the residence to ensure that the years in front of them are filled with memories, fun, love and laughter. What an amazing facility and staff!!! Thanks to Brenda, Amanda and all of the folks that make our lives outside this facility never a concern due to the amazing atmosphere that our mom lives in… Thank you, Allegro !!!!!!!!!!!

Michael, thank you so much for sharing this heartfelt review! We are overjoyed to hear that your mother-in-law has found a true home at Allegro for the past seven years. It warms our hearts to know she adapted so well and is thriving in our warm and friendly environment. Brenda, Amanda, and our entire team are dedicated to ensuring our residents have engaging activities and memorable experiences, and it's wonderful to hear your appreciation for their efforts. Your kind words about the care, concern, and compassion our staff provides mean the world to us. We're thrilled that you and your wife love visiting and seeing the interactions and involvement within our community. Creating a home away from home for Nancy and all our residents is our top priority. Thank you for your trust and for being a part of the Allegro family. We look forward to creating many more joyful memories together!

Deborah Knickerbocker

My mom has been at Allegro for 7 years and thoroughly loves her life there. She had an immediate sense of family upon moving in. Brenda Basham and her entire activities crew do a super job making sure there are a variety of activities to please all residents. Mom loves being busy and always is on the go. Truly a wonderful senior living community!

Deborah, thank you so much for sharing your wonderful experience! We are delighted to hear that your mom has been enjoying her life at Allegro for the past seven years. It's heartwarming to know that she felt an immediate sense of family upon moving in. Brenda and our entire activities team are dedicated to creating a vibrant and engaging environment, and it's great to hear that your mom loves staying busy with the variety of activities we offer. Your kind words mean a lot to us!

Nancy Walker

My mother lived at Allegro for over 3 years. We were impressed with the staff and their services. The activities that were available were outstanding. She was happy and my husband and I decided that when it was time, we would move here. We’ve been here for 7 years and are very satisfied. We have a lovely apartment, housekeeping and food services and wonderful staff members. We highly recommend Allegro Fleming Island to all.

Nancy, thank you so much for your wonderful review! We’re delighted to hear that both your mother’s experience and your own have been so positive over the years. It’s great to know that you’ve enjoyed the activities, services, and staff at Allegro Fleming Island. We truly appreciate your high recommendation and are grateful to have you as part of our community. Thank you for your continued trust and support!

Brenda Poarch

I've visited there several times and I must say, if I needed to be in an assisted living facility, that would be the one for me! The place is beautiful, the staff warm and friendly, and the residents are extremely happy. My aunt is there and I am so glad that she is! Brenda Basham makes everyone feel welcomed and LOVED!

Brenda, thank you for your wonderful review! We’re delighted to hear that you feel so positively about Allegro and that it would be your choice for an assisted living community. It’s great to know that you find the environment beautiful, the staff warm and friendly, and the residents happy. We’re especially pleased that Brenda's efforts to make everyone feel welcomed and loved have made a difference for you and your aunt. Your kind words mean a lot to us!

Lori “L” Donalty

I love Allegro in Fleming Island. My friend has lived there for about 8 years. She loves the activities they have and the entertainment they provide. The activities director Brenda, is amazing and so patient with the residents. Amanda the executive director and her staff are amazing as well. You can tell their hearts are in the right place.

Lori, thank you for your glowing review! We’re thrilled to hear that your friend has enjoyed her time at Allegro in Fleming Island for the past eight years. It’s wonderful to know that Brenda and Amanda, along with their teams, have made such a positive impact with their dedication and care. Your kind words are deeply appreciated and reaffirm our commitment to providing a caring and engaging environment for all our residents.

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