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About Alliance Care
Latest Reviews
Thank you from the bottom of our hearts for sharing such a thoughtful review. Our team is truly like family here at Allegro, and it means so much to know that you feel that same love and care. Every day, we strive to make our residents feel safe, supported, and at home, and your words remind us why we do what we do.
We’ll be sharing your kind feedback with our caregivers and leadership—it will bring a big smile to their faces. Thank you for recommending Allegro and for trusting us with such an important part of your family’s life.
Warm Regards,
The Allegro Fleming Island Team
Thank you so much for your honest and thoughtful review! We’re thrilled to welcome you as a new resident and appreciate your understanding as we continuously work to improve our service. We’re sorry to hear there were some initial bumps, but grateful they didn’t overshadow your overall experience.
We’re especially touched by your kind words about Margo. She truly embodies the spirit of care and dedication we strive for, and your recognition means the world. We’ll make sure she knows how much her efforts are appreciated by you and others in the community.
If there’s ever anything more we can do to enhance your experience, don’t hesitate to reach out. We’re so glad to have you here!
Warmly,
The Allegro Fleming Island Team
Thank you for sharing your experience with us. We are truly sorry to hear that you felt disappointed during your mother’s stay with Allegro. We take all feedback seriously and would like to provide some context regarding your concerns.
First, your mother experienced a significant change in condition during her stay—she became unable to bear weight with or without assistance, which required medical intervention. Our team recognized this promptly, and she was evaluated and sent to the hospital. Our records indicate that you were notified immediately following this change, and we stayed in communication throughout her transition to the hospital and subsequently to rehab.
Regarding the concern that she was left in a chair for an extended period, we want to clarify that our overnight staff reported her condition change at shift change. Our leadership team assessed the situation promptly that morning and took appropriate action to send her out for care. She was not left unattended or in the same condition overnight.
On the topic of integration and social engagement, we made several efforts to welcome your mother into the community. Staff members personally invited her to participate in activities. She also attended a new resident lunch and was paired with a community ambassador who visited her in her room. We understand and respect that she preferred more independent time watching television, and we supported her in that preference.
Additionally, upon her arrival, your mother was assisted by our team with early-morning preparations for an outpatient procedure. Our staff ensured she was up, ready, and accompanied—something your family expressed appreciation for at the time.
As for the charges, they were based on services provided, including bathing, dressing, transfers, and toileting. There was a prorated billing clarification at move-in, and we communicated this to you at the time. We received your approval before processing the adjustment.
Finally, we understand that your mother’s care needs now require the use of a Hoyer lift, which is beyond the scope of care we can safely provide in our Assisted Living setting. We are glad to hear she is doing well in her new community, and we sincerely wish her the very best in her new environment.
We are always available to discuss any remaining concerns or questions directly, as we strive to be transparent and supportive through all stages of care. We genuinely wish you and your mother the very best.
Warm regards,
The Allegro Fleming Island Team
Rehab Score
Our Methodology
Addiction Treatments
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Clinical Services
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Contact Information
3651 Ushighway 17
Orange Park, FL 32003
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