1. Dumped me into bed on arrival 2. Put sheet underneath me to weigh and not ask if I could stand. 3. Accepted, but not happy about way I was treated. 4. Brought in food and dumped in front of me without talking or graciousness. 5. Never welcomed me or talked to me much. ...
About Orem Comprehensive Treatment Center
The Orem Comprehensive Treatment Center provides outpatient treatment in Orem, Utah to adults struggling with an opioid use disorder. They have evidence based treatment programs to help individuals regain control of their lives, specializing in medication assisted treatment. They do accept Medicaid, Medicare and Tricare. Self pay is also an option.
Specialized Treatment for Opioid Addiction
At this specialized outpatient center, you will receive a combination of medication assisted treatment (MAT) and counseling services. You may be prescribed either methadone or buprenorphine. The services will be tailored to meet your specific needs.
MAT will use medications that help manage withdrawal symptoms and cravings. They do not offer medications as a stand alone treatment and it will be combined with therapeutic services.
Addiction Counseling Services
During your treatment here, you will be able to address the psychological aspects of addiction through individual counseling. Group therapy is also offered and will provide you with a sense of community and support.
I do like that their group sessions offer you a safe space to share experiences. You will also learn coping strategies to prevent relapsing. I like that you will be able to receive encouragement from your peers as they are going through similar struggles.
Addiction Treatment in a Lively and Artistic Neighborhood
Near the center you can explore University Place for shopping and dining. You can also visit the beautiful Orem Utah Temple. The temple is known for its Art Nouveau design and cherry blossom motifs reflecting the area’s agricultural heritage. The Provo Recreation Center and the historic Provo City Library also offer recreational and cultural experiences nearby.
Facility Overview
15 - 30 Avg Length of Stay in Days
Latest Reviews
Frank Maddox
Reviewed on 06/03/2025
1. Dumped me into bed on arrival
2. Put sheet underneath me to weigh and not ask if I could stand.
3. Accepted, but not happy about way I was treated.
4. Brought in food and dumped in front of me without talking or graciousness.
5. Never welcomed me or talked to me much.
6. Food was very spicy and I would push call button and they would respond after 1 hour.
7. They would not give medication when it was needed. Also daughter had to explain to them how to give medication.
A total lack of professionalism.
8. Patients were crying and screaming all night.
9. They would not come in to ask or assist my pain levels.
10. Never assisted me to get up and go to bathroom. Bathrooms were shared.
11. Maintenance was on moving me was not an option. I could have sat in a chair in lobby, or PT rooms.
12. Second night meds were still mixed up.
13. Man was screaming all night because of broken leg.
14. Women in next room fell out of bed trying to go to bathroom.
My daughter came and said enough is enough and took me out and brought me home.
This treatment program is exceptional, and like anything worthwhile, your recovery ultimately depends on your commitment and effort. When you put in the work, you can expect impressive results. The counselors here have extensive experience and are truly excellent listeners. This clinic provides everything you need to support your journey to recovery.
Response from the owner1 month ago
Thank you for providing us with your feedback! Our objective is to create a substantial effect by offering quality care and expert support.
I have been working here at the Orem CTC for the past 3 1/2 years and I absolutely love it here. Acacdia is a great company to work for, they truly value their employees and clients. I feel that the team here in Orem cares deeply about the recovery and success of each and every one of the patients here and does their best to help them reach their full potential!!
Response from the owner2 months ago
Receiving this feedback really brightened our day. It means a lot that you would spare the time to share this with us. Thank you so much! 
Rehab Score
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7.3 / 10
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Other Forms of Payment
MonthlyMedicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you enter a drug rehab in Utah, the process usually involves four stages: treatment initiation, early abstinence, maintaining abstinence, and advanced recovery. Treatment methods can rely on medications, counseling, or both, in either an outpatient or inpatient setting.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Amenities
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Private Setting
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
(801) 899-0191 
714 South State Street
Orem, UT 84058
Get Help Now - 385-390-3465
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Fact checked and written by:
Jenise Alvarez
Edited by:
Nikki Wisher, BA
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