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Health Council – Mental Health Department

700 Adeline street Oakland, CA 94607
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Health Council - Mental Health Department CA 94607

About Health Council – Mental Health Department

Health Council – Mental Health Department offers outpatient mental health and drug rehab services to adults, adolescents, and children in Oakland, California. Services include case management, school-based programs, and medication-assisted treatment (MAT) for opioid misuse.

MAT allows those struggling with opioid misuse to take FDA-approved medication to manage cravings and lower the risk of relapse while also receiving evidence-based addiction treatment. MAT services at Health Council – Mental Health Department include dispensing hours and individual and group counseling to allow clients to reach long-term sobriety and stability.

Health Council – Mental Health Department offers separate outpatient mental health programs for youth and adults. Both programs include crisis services, individual and group therapy, case management, and referrals to additional treatment if appropriate. School-based behavioral health services are also available to eligible students at Martin Luther King Jr. Elementary.

Services are free of charge to Medi-Cal beneficiaries. Participants may be referred to additional services that accept private health insurance plans, such as Aetna, Humana, Cigna, United Healthcare, Beacon, Blue Cross Blue Shield, and Magellan Health. Because insurance plans vary, it’s important to contact your insurer to get out-of-network benefits information and other coverage details.

Latest Reviews

zeba editz
2 months ago on Google
1
really very bad bad service they are very rude people don t go there if you re a patient go find you some place else
Kyree Ruffin
3 months ago on Google
1
I've been going to this clinic since I was a child, so I called them because I needed to see a doctor. I was told the earliest appointment isn t until June. They told me to go to the emergency room instead. Mind you, this isn t really an emergency, but I definitely need to be seen before June. I asked if they have urgent care, and they said no the emergency room is my only option.The lack of care and concern in that phone call was painfully obvious. On top of that, when you leave a message, they never call you back.There was even one time I had an appointment, came back that Monday to pick up my prescription, and they acted like they had no record of me ever being there. They said I d have to make another appointment.I ve never seen such incompetence in the healthcare field in my life.
Prettie Boii
5 months ago on Google
1
Of i could give 0 stars i would this place is ran down to the ground its ghetto as hell and the workers look raggedy and definitely don t do they job correctly they lazy and walk around talking loud ignored you have you standing at the front desk until they are ready to assist you like aht aht i see why the name is changed cause this place can t be taken serious
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.6 / 10

Location

Accepted Insurance

Health Council – Mental Health Department works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Robert Phillips

President & Chief Executive Officer

Dr. Adrian James

Chief Medical Officer

Samson Mael

Chief Operating Officer

Leila Yasmin Saadat

Chief Strategy & Program Officer

Nicole Sudduth

Director of Behavioral Health

Contact Information

Phone icon (510) 465-1800
Building icon

700 Adeline street
Oakland, CA 94607

Fact checked and written by:
Anna Spooner
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Oakland

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Reviews of Health Council – Mental Health Department

1.6/5 (16 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

1.6 (16 reviews)
Tamar Gillette
3 days ago
5

The service and care they have given me has been life changing! In a time where healthcare can be scary and uncertain they eased my worries and handled me with care

mohammed humisan
1 week ago
1

I’ve been called for a whole week. Try to reschedule appointment. Nobody answered. Nobody returned my call.

Kyshadah Mc Gowan-Smith
2 weeks ago
5

Great clinic with Awesome staff members and doctors

zeba editz
3 months ago
1

really very bad bad service they are very rude people don’t go there if you’re a patient go find you some place else

Kyree Ruffin
3 months ago
1

I've been going to this clinic since I was a child, so I called them because I needed to see a doctor. I was told the earliest appointment isn’t until June. They told me to go to the emergency room instead. Mind you, this isn’t really an emergency, but I definitely need to be seen before June. I asked if they have urgent care, and they said no — the emergency room is my only option. The lack of care and concern in that phone call was painfully obvious. On top of that, when you leave a message, they never call you back. There was even one time I had an appointment, came back that Monday to pick up my prescription, and they acted like they had no record of me ever being there. They said I’d have to make another appointment. I’ve never seen such incompetence in the healthcare field in my life.

P B
5 months ago
1

Of i could give 0 stars i would this place is ran down to the ground its ghetto as hell and the workers look raggedy and definitely don’t do they job correctly they lazy and walk around talking loud ignored you have you standing at the front desk until they are ready to assist you like aht aht i see why the name is changed cause this place can’t be taken serious

Tisha Hernadez
5 months ago
4

I called becuase I'm looking for a primary care provider. I was able to schedule my daughters to be seen quickly while mines was scheduled out in March to update my immunization records, and a physical for school. Which now makes sense, they offer many services so I can tell they are busy. The clark that supported me today was kind and took her time with scheduling. I took away a star because the platform "My chart" does not have an app to download which causes it some confusion when seeking to use it. I'm looking forwards to seeing how things go in January 2025 at this new facility.

Mariana Testa
6 months ago
5

Terry Lovett
7 months ago
3

I love my doctor, Dr. Osher, but I wish she was practicing somewhere else because I don’t like Bay well health since they changed they have bad customer service and they have bad referral service

Oscar Pacheco
7 months ago
5

Monica Washington
7 months ago
2

I used to love this place. My old doctor at the Watson center was amazing but unfortunately she passed away so I was sent back to the East Oakland health center. Everything was going well until they changed to Baywell. Since then the appointments are being pushed out three months. The medical assistants give you misinformation and nobody seems to know anything. It’s so unfortunate because I’ve been coming here for 20 years. Now I have to switch my providers. The community will be the one to ultimately suffer behind whatever merger or whoever bought it. Do better Baywell

Cala Pasillas
7 months ago
5

I love my doctor I don't know what these people are taking about

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