The front desk staff is verbally and emotionally abusive.. It's sickening to anyone have this kind of service here.
About House of Hope Residential Treatment – Provo
The House of Hope in Provo, Utah, is accredited by CARF and the Substance Abuse and Mental Health Services Administration (SAMHSA). They provide residential treatment for women and mothers with substance use disorders and accommodate their children.
This is a campus-style facility and includes several cottages behind the treatment center. They accept Medicaid, Medicare, and several private insurances.
Therapeutic care is provided for children six months and older during their mother’s treatment. This care works to advance children socially and academically to the level of their peers while rebuilding a bond with their mother.
Residential Recovery Services
The Hope Center for Children in Salt Lake City accepts mothers with children through the age of eight. Several services are provided including supervised visitations for mothers who are completing steps to regain custody while the children are in custody of the Department of Children and Family Services. Other services include developmental and therapeutic childcare for residential women in treatment, parent and child counseling, hands-on parenting coaching, and education on parenting skills.
Outreach and aftercare services at the House of Hope facility in Salt Lake City provide recovery and sobriety peer support for women after their stay in residential treatment.
Outpatient Care with the House of Hope
Outpatient and day treatments are also available at the House of Hope facility in Salt Lake City. This includes Intensive Outpatient (IOP) which is scheduled based on the client’s needs. Assigned to each client is a care team with a case manager, therapist, and a children’s case manager who can be assigned if needed.
Treatment and Relaxation in the Town of Provo
Clients have reported achieving long-term sobriety after treatment at the Provo facility. The facility staff works with families trying to place a loved one.
Transportation is available with a transit stop .6 miles from the facility. Bicentennial Park is .9 miles and includes a children’s playground, picnic areas, duck pond, and a boardwalk. Paul Ream Wilderness Park is 6.1 miles away and offers a picnic area, playground, and duck pond. Entrance to the park is by way of a bridge crossing the Provo River.
Latest Reviews
I loved being there, the only problem was Jessica the RA Supervisor it always seemed like she was there to make life harder. She had no respect for any of the clients and had very inappropriate behavior when she took me to the doctor once. Very little respect for clients and definitely is a control freak. She'd treat us like children and belittle us. House of hope was great other than that.
I am very disappointed with my experience working with Jessica (RA supervisor). Instead of providing the support I needed in my treatment, she consistently made things more difficult to say the least. It felt like she was always more interested in asserting control and making me feel belittled, rather than offering constructive guidance. I know the other Moms felt the same way. understand that treatment can be challenging, but I believe a professional should be focused on helping, not creating additional obstacles or making patients feel worse.Her approach has left me feeling upset, frustrated, and unsupported, which is not conducive to recovery. I hope the program will reassess how staff like Jessica are interacting with clients, as I believe the focus should always be on empowering individuals, not adding to their struggles.
This was the WORST experience of my life. I would NEVER recommend someone to this program. They strip you down to nothing like your a nobody and treat you like your a nobody and label you a certain way and no matter how hard you try you carry that label the entire time you are there. The therapist Justine is the worst therapist I've ever encountered. She's the type where you say anything its used against you later to get you in trouble. Plus she has never been through addiction so she seem like she never could connect on our level. She is the type of person you try to tell something deep and her response is " Well how does that make you feel"Eden thrives on drama being in the middle of it and causing it. If you stand up in anyway for yourself your in trouble and you have to stay longer. This is definitely not a 90 day program its definitely a 5 month program. You'll be labeled a person who is out seeking meds if you ask for Tylenol outside of the med times even if you have a horrible migraine.If you want your kids to come there they will use that against you and make you act a certain way before they will let it happen. They don't even really help you to get your kids back. The RA's run and tattle on everything you do and say to the point you will get your passes taken away so you cant go out with your families on the weekend and you'll get your phone calls taken away. If you have problems they never listen to you they always just assume you are in the wrong. They like to cause drama between 2 people including staff. If another client in your group kinda seems like the leader they will take their word over your actions to level up so if the "popular kids" don't like you your screwed. You can only eat certain things like pb&j's because they lock up the fridges and we aren't aloud in them. I was absolutely robbed of my experience especially it being my first time ever being exposed to rehab thank heavens it opened my eyes to something I NEVER want to experience again.DON'T GO THERE!!!
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6.4 / 10
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Sober Living Homes Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you enter a drug rehab in Utah, the process usually involves four stages: treatment initiation, early abstinence, maintaining abstinence, and advanced recovery. Treatment methods can rely on medications, counseling, or both, in either an outpatient or inpatient setting.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
Contact Information
(801) 373-6562 
1726 South Buckley Lane
Provo, UT 84606
Get Help Now - 385-390-3465
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Edited by:
Courtney Myers, MS
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