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Lifeline Connections Crisis Wellness Center

5197 NW Lower River Rd Vancouver, WA 98660
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Top 10 Rehab In Vancouver
Lifeline Connections - Crisis Wellness Center WA 98660

About Lifeline Connections Crisis Wellness Center

Lifeline Connections’ Crisis Wellness Center offers short term crisis residential services for adults experiencing acute behavioral health issues. This includes acute psychiatric or substance use disorder crises. This program takes place in a conducive and smoke-free setting where the patient is valued and validated. The facility includes an exam room, stabilization area and medication dispensary. There are group and quiet spaces alongside separate day areas for men and women. There’s also a fully equipped kitchen, a restroom, and a shared living space, plus a beautiful garden for peaceful outdoor retreats.

Recovery in Vancouver

Lifeline Connections Crisis Wellness Center is situated along Lower River Road in northwestern Vancouver within Clark County, Washington. The location is five miles east of Columbia River Gorge and six miles north of Fort Vancouver National Historic Site. Interstate 5 provides a direct route to downtown Vancouver. C-Tran Bus Routes 3 and 4 serve the area, and Vancouver Amtrak Station is 7 miles south.

Tailored Crisis Support and Stabilization

Crisis services foster empowerment and resilience against future crises. Services include individual counseling, life skill training, medication management, and connection to follow-up treatment. These services are delivered by skilled experts including licensed specialists, nurses, and case managers. Patients are expected to play an active role in treatment planning to ensure their goals shape the recovery process. This program lasts up to seven days.

Involuntary Stays for Your Safety

The ITA inpatient is another important service available here. This program has 16 beds and supports patients who are involuntarily held with mental health or substance use disorders. It typically serves individuals who pose an imminent danger to others or themselves. Referrals or requests for involuntary hold normally come from emergency departments, law enforcement and treatment providers. The patient’s family or friends and community members can also request detention.

A designated crisis responder (DCR) reviews each request. Initial detention may last up to five business days. Short-term commitment is about 14 business days while long term may range from 90 to 180 days. This is typically determined by the judge alongside the care team and is reviewed daily.

Facility Overview

Bed icon 16
Number of Available Beds
Calendar icon 5 - 7
Avg Length of Stay in Days

Latest Reviews

Johnny Robertson
3 months ago on Google
5
Thank you to everyone. Very kind and helpful staff, and a special thank you to the Nurse Practitioner who helped me out with a new med. 5 stars!:)
Jeff Black
5 months ago on Google
2
My girlfriend was turned away after being promised a bed she is an addict and had the paperwork from a detox facility they bought her an Uber to the hospital to get medically cleared and told if she was they promised a bed she got cleared and then told the nurse practitioner went behind and rejected her less than 24 hours later she tried to take her life I don't know about the rest of people out there but usually people experiencing these things are gonna be addicts and to turn them away when they had paperwork from a detox and then being medically cleared like asked by the hospital to be turned away is disgusting and disturbing
Response from the owner3 weeks ago
Dear Jeff, Thank you for sharing your feedback about your girlfriend's experience. We are deeply concerned and saddened to hear about this incident, and we are currently reviewing the situation. At Lifeline Connections, we aim to provide clear and accurate information to assist individuals in their recovery journey. We are working internally to identify where we can improve and are committed to improving our training standards to ensure safe and positive experiences for everyone we serve. Your feedback is essential in helping us prevent similar situations in the future. Thank you for your input.
Will Hike
6 months ago on Google
1
Calls are answered overseas
Response from the owner1 month ago
Dear Will, Thank you for contacting our Crisis Wellness Center. We want to assure you that all calls received at this location are answered by our on-site care staff, who are dedicated to helping patients achieve their wellness goals. All Lifeline Connections facilities handle their own direct calls, and we do not contract with outside agencies for answering services. Please call the Crisis Wellness Center at 360-205-1222 if you are in need of services.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Location

Accepted Insurance

Lifeline Connections Crisis Wellness Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients enrolled in an outpatient rehab program typically engage in multiple therapeutic sessions each week, but reside in their own homes and communities while receiving care. Outpatient treatment typically involves extensive addiction counseling, including family and group therapy. Most programs also emphasize recovery-focused life skills training and medical, mental health, and social support services to promote clients' sustained sobriety. Evening, night, weekend, and virtual services are widely available to accommodate the schedules of working professionals, students, and caregivers.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) are frequently used to facilitate clients' transition from inpatient to outpatient care. Clients who are more stable may also choose to enter IOP rather than a residential rehab following detox. Intensive outpatient treatment typically consists of nine to 20 therapeutic hours per week, with services ranging from psychotherapy to recovery education to holistic care. Many programs offer medication assisted treatment (MAT) for opioid and/or alcohol addiction.
aftercare iconAftercare Support
Rehab aftercare programs support clients as they focus on maintaining their sobriety after intensive (often inpatient) treatment. These programs adhere to a model of life-long recovery, addressing addiction disease as a chronic, relapsing condition. Rehab aftercare services vary widely based on the specific and evolving needs of the client, but often include peer coaching, relapse prevention support, and 12 step program induction. Clients, case managers, and care teams typically collaborate on long-term care plans.
12-step icon12-Step
12 step programs support participants' psychological, spiritual, and emotional development as integral to sustained recovery. Though 12 step recovery programs are based on the belief in a non-denominational higher power, religious affiliation is not required. Group meetings are paper-led, anonymous, free, and available daily, including on holidays, in most communities. Peer sponsors selected by the participants provide one-on-one coaching and support. Specialized formats are widely available, including programming for youth, seniors, and families.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Washington includes a team of medical professionals who are on-site 24/7 to provide the care you need. Medical staff can provide medications and other physical treatment to help you safely navigate withdrawal. Counselors offer mental and emotional support. Other specialists who offer additional resources may include nutritionists, family therapists, and case managers.
medically-assisted-detox iconMedically Assisted Detox
Medical detox is often the first step in addiction recovery and involves ridding the body of drugs and/or alcohol in a supervised inpatient setting. If you've become physically dependent on substances like alcohol, benzodiazepines (like Xanax), or opioids, quitting abruptly may cause uncomfortable or even dangerous side effects. In medically assisted detox, a team of medical professionals will help manage any potential withdrawal symptoms with the aim of keeping you as safe and comfortable as possible.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Often, substance use disorder originates with negative thinking patterns. Cognitive behavioral therapy in Washington is designed to help individuals change these patterns of thought, which leads to changes in behavior and freedom from addiction.

Dialectical behavior therapy (DBT) is a highly structured form of therapy that teaches skills to help participants change negative thoughts and behaviors. Applying a philosophy of acceptance and change, you'll learn and practice these skills to break unhealthy patterns and establish healthy ones.

equine-therapy iconEquine Therapy

Group therapy is a safe space that offers you a confidential environment to openly discuss your challenges with addiction and the progress you're making without fear of judgment. Group therapy participants share responsibility for recovery, which fosters a collective commitment to sobriety.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

The goal of trauma therapy is to help you heal from the aftereffects of a traumatic experience. Your therapist will provide you with a safe and supportive space to process these trauma memories and develop better coping strategies that enhance your emotional resilience.

Couples therapy can help a couple navigate their differences. By learning powerful interpersonal skills in therapy, the couple can work together to overcome challenges and change the direction of their relationship.

One goal of family therapy is to provide a platform where members have a safe place to talk about the challenges that addiction has created in their lives. Using guided sessions, therapists help individual family members develop healthy communication skills and address unresolved issues between themselves to support their loved one's sobriety.

Life skills training in Washington involves relearning how to manage daily living. It boosts your abilities and confidence so you can overcome challenges both big and small, without returning to substance use.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Andrea Brooks, MSW, LSW

President & CEO

Kinh Reynolds

CFO

Victoria Nita

COO

Jennifer Logan, LASW, LMHC, SUDP

Chief Clinical Officer

Remi Smith, MSW, MBA

Vice President of Quality Assurance & Corporate Compliance

Christopher Cone

Director of Development & Communications

Einar Hughes, LPC, ABA

Program Director Crisis Services

Dan Jass, MA, LMFT

Program Director Child & Youth Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Washington

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Phone icon (360) 205-1222
Building icon

5197 NW Lower River Rd
Vancouver WA, 98660

Fact checked and written by:
Chika Uchendu
Edited by:
Peter Lee, PhD

Rehab in Cities Near Vancouver

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Reviews of Lifeline Connections Crisis Wellness Center

3.6/5 (17 reviews)
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Overall Experience
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Google Reviews

3.6 (17 reviews)
1ndevelopment (1ndev)
1 month ago
5

Johnny Robertson
3 months ago
5

Thank you to everyone. Very kind and helpful staff, and a special thank you to the Nurse Practitioner who helped me out with a new med. 5 stars!:)

Jeff Black
5 months ago
2

My girlfriend was turned away after being promised a bed she is an addict and had the paperwork from a detox facility they bought her an Uber to the hospital to get medically cleared and told if she was they promised a bed she got cleared and then told the nurse practitioner went behind and rejected her less than 24 hours later she tried to take her life I don't know about the rest of people out there but usually people experiencing these things are gonna be addicts and to turn them away when they had paperwork from a detox and then being medically cleared like asked by the hospital to be turned away is disgusting and disturbing

Response from the ownerInvalid relative date format:
Dear Jeff,<br><br>Thank you for sharing your feedback about your girlfriend's experience. We are deeply concerned and saddened to hear about this incident, and we are currently reviewing the situation. <br><br>At Lifeline Connections, we aim to provide clear and accurate information to assist individuals in their recovery journey. We are working internally to identify where we can improve and are committed to improving our training standards to ensure safe and positive experiences for everyone we serve. <br><br>Your feedback is essential in helping us prevent similar situations in the future. Thank you for your input.<br>
Will Hike
6 months ago
1

Calls are answered overseas

Response from the ownerInvalid relative date format:
Dear Will,<br>Thank you for contacting our Crisis Wellness Center. We want to assure you that all calls received at this location are answered by our on-site care staff, who are dedicated to helping patients achieve their wellness goals. All Lifeline Connections facilities handle their own direct calls, and we do not contract with outside agencies for answering services. Please call the Crisis Wellness Center at 360-205-1222 if you are in need of services.
Nick Kessler
8 months ago
1

Lousy discharge policies.

Response from the ownerInvalid relative date format:
Thank you for sharing your thoughts. At Lifeline Connections, we aim to provide our patients with positive experiences that support their growth on the path to wellness. It seems that we fell short of our goal to offer excellent customer service that inspires hope for those dealing with mental health conditions, and for that, we apologize. Your feedback is valuable to us as we strive to improve our discharge procedures. We would appreciate learning more from you on how we can enhance our services for both new and existing patients. This will us prevent others from facing similar difficulties in the future. You may reach out to us directly at 360.397.8246 x 30477 or email us at grievances@lifelineconnectinos.org. Thank you once again for your feedback, and we wish you all the best on your journey to better health.
nature collector
1 year ago
5

My experience at Lifeline was completely life changing. If you feel like you need a soft place to land with angels at every corner to help, go to Lifeline. The amount of support, kindness, and empathy you will receive is overwhelming. Please, if you are in crisis, go to Lifeline. I will never forget all of the staff members who hugged me when I cried, and told me I deserve all of the love in the world. It was endless. If I ever need help again, this is my new refuge, or what I jokingly call, a safe mom basement you would dream of to recover in. :) There is so much love at Lifeline. Thank you for getting me there Cynthia. Thank you- EN

Response from the ownerInvalid relative date format:
Wow! We are honored to receive such positive comments! We're grateful for the trust you put in our team and wish you well!
Christoph Christoph
1 year ago
5

I've been here twice. it's a good place to go if you have anxieties or depression. The staff are angels.

Response from the ownerInvalid relative date format:
Thank you for the five star review! We are happy to hear that you have found our Crisis Wellness Center to be warm, welcoming, and helpful in managing your behavioral health conditions!
Korynn
1 year ago
1

DO NOT BRING YOUR LOVED ONES HERE !!!!!!!!! THEY WILL NOT HELP THEM !!!! MONEY IS THE ONLY THING THIS PLACE VALUES !!!!!!!!

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback about your experience with Lifeline Connections. We apologize for not meeting the high standard of patient experience that we strive to provide. We take reviews seriously and would like to speak with you to better understand the situation and work towards improving the overall patient experience moving forward. You can contact our Quality Assurance Specialist at (360) 605-3105 or email us at grievances@lifelineconnections.org. If you wish to file a formal complaint, please visit our website at https://lifelineconnections.org/feedback/.
Kaori Freda
1 year ago
1

Response from the ownerInvalid relative date format:
We are sad to learn that we did not meet your expectations. We would like to learn how we can improve so as to provide high quantity services to those who continue to walk through our doors. We welcome additional comments through our website at https://lifelineconnections.org/feedback/.
Sydney Mack
2 years ago
5

I stayed here for 12 days and it was just what I needed to get my mind on track and I learned a bunch of coping skills and all of the staff were so sweet and helpful and would lend an ear when you needed one and offered great advice as most of the staff have been in the same position in the past . Once I left this place I genuinely missed it and the workers because it had me on a good routine and schedule.

Response from the ownerInvalid relative date format:
We appreciate the kind word for our team. We are happy to hear that you found the Crisis Wellness Center to be a place of rest and healing where you gained skills to assist you as you move forward in your journey to recovery.
Robert Rinehart
2 years ago
5

Mom's there for 10 days back last summer, I have the best care I think anyone could ever ask for.

Response from the ownerInvalid relative date format:
Robert we are thrilled to hear you had such a good care from our compassionate, skilled team. Thank you for the five star review!
Pressed Thirty
2 years ago
5

fantastico psir

Response from the ownerInvalid relative date format:
Thank you for this five star review! We too think our team at the Crisis Wellness Center do amazing work in serving our patients.
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