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MCES Crisis Residental Program

1001stanbridge street, Building 45 Norristown, PA 19401
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About MCES Crisis Residental Program

MCES Crisis Residental Program, located in Norristown, Pennsylvania is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at MCES Crisis Residental Program include tailored care focusing on women’s specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Facility Overview

Bed icon 73
Number of Available Beds

Latest Reviews

anthony c
3 months ago on Google
1
There should be an option for no stars. A lady said you can refuse. I refused and they continued to push me to take my medicine. How is someone able to refuse and stil have to take their medicine. I want to shut them down. And if they don t then then I hope they grow.
Timothy O'Connor
3 months ago on Google
1
This place is an absolute nightmare and makes patients already struggling so much worse. It was formerly a women s prison and is very much so the way I would imagine jail or a psych ward from many years ago where patients were basically prisoners. Early on in my stay I was brutally assaulted by my roomate and eventually filed a report with them after trying to get someone s attention in the office many times which was a recurrent problem there. I wanted them to take pictures of my injuries and they absolutely refused. I tried to call 911 to get someone to take pictures of my injuries and evaluate me and they cut the phone lines after trying to make my call. Their solution was to move ME to a higher level of care, to which I didn t want to go because I knew I would be with patients that were much more severe than me. Why they didn t move HIM is beyond me. And that s what I told them. They forcibly made me go, with one male employee threatening to beat me up if I continued to be uncooperative. Despite the fact that I didn t exhibit these symptoms, I was surrounded by patients who would yell/scream repeatedly throughout the day/night and streak nude through the hallways. Despite the fact that very shortly after admission the symptoms that brought me there had resolved after being placed on a mood stabilizer, I was kept there for a full month. The more I argued it, the longer I stayed. The only way to get out was to surrender, act very happy to be there, appreciative of all their wonderful care, etc. Even though I knew I didn t need to be there. I was told by many patients that if you have private insurance, it s hard to get out because they want the money and I 100% believe that. This terrible place needs to be investigated and shut down. Don t place your loved one there, I had excellent insurance and could ve gone anywhere and it s devastating that I was placed here.
Gordon Izzy
Reviewed on 02/10/2025
1
The inadequacy of this facility cannot be overstated. A stark illustration of this is when a patient is transferred out due to a medical emergency, prompting Einstein to defy a court order, deeming it unethical to return the patient, given the disturbing discoveries. Iam flabbergasted that this facility has not been shut down. Perusing reviews from around 13 years ago reveals that the abusive conduct continues unabated behind closed doors, with no discernible efforts to rectify the situation.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.8 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

William Myers

CEO

Byanka Meacham

COO

Michael Kennedy

BOD, President

Caroline Ellison, PhD

BOD, VP

Barbara Watson Rawls

BOD, Treasurer

Clifford Rogers, EdD

BOD, Secretary

Contact Information

Building icon

1001stanbridge street
Building 45
Norristown, PA 19401

Rehab in Cities Near Norristown

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Reviews of MCES Crisis Residental Program

2.29/5 (100 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
16
4
8
3
14
2
10
1
52

Reviews

1
Violations

The inadequacy of this facility cannot be overstated. A stark illustration of this is when a patient is transferred out due to a medical emergency, prompting Einstein to defy a court order, deeming it unethical to return the patient, given the disturbing discoveries. Iam fla ... Read More

Gordon I.
Reviewed on 2/10/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (99 reviews)
anthony c
3 months ago
1

There should be an option for no stars. A lady said you can refuse. I refused and they continued to push me to take my medicine. How is someone able to refuse and stil have to take their medicine. I want to shut them down. And if they don’t then then I hope they grow.

Timothy O'Connor
4 months ago
1

This place is an absolute nightmare and makes patients already struggling so much worse. It was formerly a women’s prison and is very much so the way I would imagine jail or a psych ward from many years ago where patients were basically prisoners. Early on in my stay I was brutally assaulted by my roomate and eventually filed a report with them after trying to get someone’s attention in the office many times which was a recurrent problem there. I wanted them to take pictures of my injuries and they absolutely refused. I tried to call 911 to get someone to take pictures of my injuries and evaluate me and they cut the phone lines after trying to make my call. Their solution was to move ME to a higher level of care, to which I didn’t want to go because I knew I would be with patients that were much more severe than me. Why they didn’t move HIM is beyond me. And that’s what I told them. They forcibly made me go, with one male employee threatening to beat me up if I continued to be uncooperative. Despite the fact that I didn’t exhibit these symptoms, I was surrounded by patients who would yell/scream repeatedly throughout the day/night and streak nude through the hallways. Despite the fact that very shortly after admission the symptoms that brought me there had resolved after being placed on a mood stabilizer, I was kept there for a full month. The more I argued it, the longer I stayed. The only way to get out was to surrender, act very happy to be there, appreciative of all their “wonderful” care, etc. Even though I knew I didn’t need to be there. I was told by many patients that if you have private insurance, it’s hard to get out because they want the money and I 100% believe that. This terrible place needs to be investigated and shut down. Don’t place your loved one there, I had excellent insurance and could’ve gone anywhere and it’s devastating that I was placed here.

Ms Kidd
5 months ago
5

Hi. This place may get a lot of negative reviews but it’s because most of the folks that reviewed mces were patients that were told “no”. You cannot do whatever you want when you want to. This place is structured with helpful groups and activities. Maybe they didn’t go. I can’t speak on the medications, but the nurses do not write the orders. The nurses carry out the orders made by the Dr that saw you. Please be patient and be respectful, they are trying to help you. The tech are amazing. There are techs that specialize in many areas such as card players , chess games. Some folks are better than others in the hospitality area but there are others that pick up where some lack. We work together to help y’all out. Some folks need a bit more encouraging to bathe so they may get a gentle push while others; we need to “ move them along” to the shower room. The staff care for all the patients and we do our best to help everyone. The crises area had a big makeover and it is amazing in there, very comfortable . The bathrooms were redone and the food is really good. Yes staff tear that food up too, lol . The snacks seem like they’re for kids, meaning you get a little pudding, a packet of cracked (saltines or graham) jello, chips sometimes and a little juice, but you can have more than 1 . The only reason the rodents were in the rooms was because the patients kept food in their rooms and housekeeping could only do so much . The patients hoard and hide food in the drawers and under the blankets because they try to save it for overnights. But they created that problem with pests. Housekeepers are constantly sweeping mopping the floors. I can say that in the last year, there has not been any pests (new vents) and the food is really good. The snack machines stay full and from a techs perspective, they really try to keep the place up. Housekeepers do not get enough credit. They are amazing. The techs are amazing as well as we do the best we can to accommodate the patients even when they are miserable and needy. We are a service to the county and we didn’t make you come here. Maybe those that complain about the smallest things should reevaluate themselves and get right. As we have all levels of care here. This is not a shelter or a place to hide from the authorities. This is a real psychiatric hospital and we help and treat those in need. We are more than just “3 hots and a cot”. Just know that all staff care about your well being and do our very best to accommodate your needs while you are here. Don’t be so angry that all you do is see red and yelling and cussing everyone out. What can you do to change your circumstances that you put yourselves in. Good luck to anyone in crises and please do not allow the lack of discernment steer you away from getting the help you need.

Kade
6 months ago
1

I asked for a counselor in there and they didn’t give me one. They allowed me to take my bracelet off which is like a ID. The jawn was dirty. I was sooo mad because I been asking for necessity’s but they didn’t provide. I recommend you don’t go because even the technicians who are like nurses who are supposed to help were cursing in there

souhail hadjali
8 months ago
1

Absolutely terrible place wouldn’t wish my worst enemy to go here.

clinton fishley
10 months ago
1

My daughter had to be put back in twice in 5 months. They take them in collect for the nonprofit then push them out like a turn style. This place needs to be investigated

Bryn Spear
11 months ago
1

This is a truly disgusting facility that should be avoided at all costs if you are looking to get better. All they will offer here is grotesque incompetence and disgusting treatment that no human, especially those in crisis, deserve. When my loved one stayed here, they were told they could leave whenever they wanted as they were self-admitted by several nurses. They were then placed under a 302 hold due to putting in a request to leave and had less than an hour to take the request back. This was despite several nurses telling them they were a model patient doing everything right. And despite them participating in treatment as much as possible, socializing, taking their meds, and maintaining a polite, positive attitude, they were placed under a 304 hold. Both of which will be on their permanent record forever. The weird thing is everyone they knew their experienced something similar. While there, they witnessed nurses call other patients slurs and curse them out. They had an ant-infested room where they were bitten in their sleep. They were almost given another patient's medicine and forced to take vitals twice on more than one occasion because they mixed them up. They did not medicate him other than providing him sleep meds and vitamins. They did not even set him up with an actual therapist appointment when released, despite promising this. They also promised to provide him with a care plan within 72 hours of arrival. They barely even received one when they left. When I asked what I was allowed to bring him, I was told different things by the nurses, front desk people, and social worker. They then took over 9 hours to give him his belongings and he even lost the deodorant I was explicitly told he was allowed to have. Which, I suppose, could have been worse. When I went to the hospital to give them their things, I saw a patient whose car and house keys they had lost. That not even to mention the disgusting lack of care Dr Andre has for her patients. She consistently put words in their mouth yet barely bothered to speak to them at the same time. The only contact patients or loved ones are allowed through a crackling, muffled pay phone that you can barely understand anything on. The food is inedible. Altogether, this place is a glorified prison, and I have no clue how it is open. I wouldn't wish this place on my worst enemy. And that's only part of their experience here. This experience has been nothing other than traumatizing for everyone involved and only added to my loved one's mental health issues. All while doing little to nothing to provide care for them when they left, did nothing to diagnose them, and did next to nothing even to provide them with medication. This was despite Dr Andre deeming them as "severely mentally ill" enough to need not only a 302 hold but also a 304 hold. Whether this place is as disgusting as it is because of incompetence or maliciousness, I don't know. But if I were to guess, it's a healthy combination of both.

Carol Geibe
1 year ago
1

I’m so glad I read these reviews. They confirmed our instinctual response to the place. In the tiny foyer, a woman who looked like a police officer told my son’s fiancer and myself, his mother, that we couldn’t go in. We sat down outside on the wall. A few minutes later my son came out, furious! They were going to ruin his sweatpants which wouldn’t hold up over his slim hips, as well as his hoodie, which also had a string. He is a bright, sensitive loving young man who is experiencing a deep depression with anxiety. This was before they had even spoken to him. No compassion, professionalism, kindness. Nothing. We left and will never go back.

Edward Bade
1 year ago
5

I would recommend mces for a friend or loved one who is experiencing a mental health issue, especially if that person is a danger to themselves or to others. There are channels to go through before you have them committed. Law enforcement and emergency personnel at the hospital are the beginning. Having the facts in detail of the situation and having all the details are a must. Be as exact as possible when explaining the situation. Don't change your story between what you say to the police and the hospital. Getting them the care from professionals who can handle it properly.

Vera Xhelilaj
1 year ago
1

SHUT THIS HOSPITAL DOWN!!!! Absolutely disgusting outside and I’m nervous to even think about what happens to the patients within the facility. The front desk employees are nasty and rude and have no compassion for people with disabilities. This hospital needs to be under investigation there is definitely something terrible happening inside that none of us are aware of. Keep your loved ones away from this place

April McGuire
1 year ago
3

Andrei Ibragimov
1 year ago
1

Before visiting the facility, I felt hopeful, even as I was dying. After all, maybe the world is going to be kind. After visiting the facility, I came out depressed, knowing that the services will actively make your life worse.

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