The staff in Aurora North don't even take the time to listen to their patients. Even if you constantly insist you need help or explain your particular situation they don't even show a shred of empathy. They are not qualified to provide help!
About HCA HealthONE Mental Health and Wellness Center
The HCA HealthONE Mental Health and Wellness Center is located in Aurora, Colorado. This Hospital specializes in mental health and wellness, and they can also address coexisting drugs, alcohol, or substance usage.
There are targeted programs for adolescents, adults, and seniors. With care offered in inpatient and outpatient settings, you’ll be supported with the latest evidence based therapies and recovery approaches to help you work through behavioral health conditions. They accept Medicaid and Medicare here along with most major insurance providers.
Dual Diagnosis Services
At this hospital that specializes in mental health and wellness, you’ll find that their services are comprehensive. They’re equipped to handle dual diagnoses, including complex mental health disorders brought on by trauma, grief, or addiction.
Substance disorders can cause or be the result of deteriorating mental health and the care team here can isolate triggers causing these issues while providing you with treatment to address your co-occurring symptoms and enhance your daily living routines.
Clinical Care
You’ll find that the services here are provided in a very calm yet clinical environment, which can feel daunting for some. Often, people in recovery might feel a little bit intimidated by receiving care in a hospital setting, but the Mental Health and Wellness Center does a good job of breaking down these barriers through their compassionate and friendly support.
Age specific programs address the challenges in the current stage of your life. For example, teens might focus largely on working through social structures and setting boundaries while adults and seniors might have a more targeted approach to care that can include electroconvulsive therapy and cognitive behavioral approaches.
Everyone’s journey to recovery looks different, and this facility does a good job of stripping away the fluff to figure out what your health care needs are and the best way to address them.
Facility Overview
20 Number of Available Beds
Latest Reviews
Worst 6 days in a hospital ever!Quite frankly very disappointed in care at this hospital. Consistently late with pain meds after asking several times, every day. Not listening to my concerns about Tylenol, that never works for me and is harmful to my liver. Noisy nurses at desk almost every night. Using call button or having family member ask for help directly to nurses delayed most times. Rough treatment when helping me get repositioned in bed. WORST bed and chair in room, both hard and uncomfortable. Most meds given at different times instead of all at once, more coordinated to allow me to sleep instead of being woken every hour. Lots of bruises from heparin and insulin needles in belly. Lancets for blood sugar checks leaving HUGE holes In my fingers. Smaller needles needed. I've had diabetes over 25 years and have NEVER bruised my belly when administering insulin. Also insulin treatment plan NEVER worked and didn't listen to my concerns. Sugars were high during my entire stay at hospital despite my not eating. I was given low amount of long acting insulin plus insulin that I NEVER EVER have used. No one listened or cared to ask! My entire belly is bruised horribly!! In addition when I was moved from ICU to Cardiac Care, the catheter was replaced with a pure wick system however the suction canister was not connected properly. I ended up sitting in my own urine for awhile. The nurses Ashlyn and Nuri came in, rolled me over aggressively to remove wet pad and blanket. Quite painful! Once again requesting pain meds and again taking over 25 minutes to come back with meds. Most times my pain meds were delayed 25-45 mins after asking for them. Every nurse had a different med schedule. Nurse Cindy even got snarky telling my husband we'd get a better response if we used the call button. NOT TRUE. It didn't matter how we contacted the nurses, there was no urgency nor care about my pain levels. I honestly regretted staying at this hospital! I told my surgeon and cardiologist about my experience here. What an awful way to recover from open heart surgery. I was so glad when I finally went home!! On a brighter note my ICU nurse JORDAN and my Cardiac Care NA Courtney were AMAZING!! I felt so much better once they arrived!! BOTH have great personalities, kind, caring manners and smiles. Willing to help immediately and constantly checking on me.
This hell hole needs to learn how to place a proper urinary catheter before they risk another poor man of a Penile amputation.
This place is the worst - they do care at all if you re going in there sick and almost dying. Someone I know just lost their brother there. My friends, brother was deathly sick, So my friend took him to this hospital and the ER staff was informed of how bad off he was. They told my friend for him and his brother to go sit down. While waiting the ER lobby the staff did not check on him even though they knew he was there because he was having heart issues.,My friends brother ended up having a heart attack in the ER lobby bathroom, that s when the staff finally got involved. Unfortunately, they got involved too late and should ve taken him in immediately when he went in. He ended up going to ICU, then dying after they pulled the plug. Stay away from this hospital. There is no compassion and they won t even try to help you. They need to be put out of business. I hope someone looks into this matter these people at this hospital. Do not appreciate the lives of those who come in.
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5.8 / 10
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Accepted Insurance
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Staff & Accreditations
Staff
Erol R. Akdamar, FACHE
President, HCA Healthcare American Group
Christine Benero
President and Chief Executive Officer, Mile High United Way
Chad Christianson
President and CEO, HCA HealthONE
Michael Niyompong, MBA, MS
Executive Director, Merage Foundations
Brian Pauls, The Pauls Corporation
President
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
(303) 360-3701 
700 Potomac street
Aurora, CO 80011
Get Help Now - 720-918-6614
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Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Peter Lee, PhD
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