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North Tampa Behavioral Health Hospital

29910 State Route 56
Wesley Chapel, FL 33543
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North Tampa Behavioral Health Hospital FL 33543

About North Tampa Behavioral Health Hospital

The intake assessment at North Tampa Behavioral Health Hospital is thorough so each person can get a tailored holistic treatment plan. Together with intake staff, clients will embark on the right treatment level of care for their specific needs. Medication can be used at any level of care to help reduce cravings, restore normal brain function, prevent relapse and help individuals focus on recovery.

Group therapy groups can be focused on building skills, psycho-education or therapeutic processing. Individual therapy may bring in other modalities such as recreation therapy and cognitive behavioral therapy (CBT). CBT can help clients reframe negative thoughts and develop constructive ways of thinking.

North Tampa Behavioral Health Hospital accepts most insurance plans including Aetna, Ambetter Sunshine, Amerigroup, Beacon, Blue Cross, Cenpatico, Cigna, Concordia, Healthnet, Humana, Life Synch, Magellan, Medicare, Multi Plan, Psychcare, Staywell, Tricare, United HC, Value Options and Wellcare.

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Fact checked and written by:
Mari Mendoza, BS
Edited by:
Anna Spooner

Facility Overview

Dollar icon $850
Avg Cost per Day

Latest Reviews

Sabrina Ray
1 month ago on Google
1
Hello, my name is Sabrina Ray. I was a patient at North Tampa Behavioral Health Hospital from December 13 through December 17. While seeking care to improve my mental health, I experienced what I can only describe as one of the most traumatic events of my life. The conditions, treatment, and overall handling of my care were deeply distressing and unacceptable. Based on my professional background and extensive experience in the insurance industry, I have serious concerns that warrant further investigation, including potential insurance fraud. Additionally, I believe the conduct of several nurses during my stay should be reviewed by the Florida Board of Nursing. The level of patient negligence, lack of accountability, and overall disregard for patient needs at this facility was alarming. Ironically, I now require additional therapy to process the trauma caused by this experience. I submitted a written patient grievance to the Patient Advocate (Ray), as required. However, I do not trust the quality or safety of the care being provided at this institution and will be reporting North Tampa Behavioral Health Hospital to the Agency for Health Care Administration (AHCA). I am sharing this experience to formally notify you and strongly encourage you to review the numerous public complaints and reviews regarding your organization. The only reason I was discharged today was because my husband remained in the lobby for over three hours advocating on my behalf. During that time, no one was able to provide a treatment plan, medical records, or a clear medical justification for my continued stay. This is entirely unacceptable. While I was able to advocate for myself, I am deeply concerned for patients who do not have the cognitive capacity or resources to recognize or challenge improper treatment. Their vulnerability makes this situation even more troubling. I will continue to advocate for the patients that remain in this institution. Regards, Sabrina Ray, MBA
Response from the owner1 month ago
We greatly appreciate your willingness to provide feedback. We are deeply concerned by what we've read and would value the opportunity to learn more. Please consider reaching out to us directly. Thank you.
DeWayne Adams
1 month ago on Google
1
DONT SEND YOUR LOVED ONES HERE My son has been admitted to this place twice. The first time I allowed him to be switched to voluntary , but removed him because NTBH was not able to give me a detailed treatment plan and showed no signs of releasing him on their own. The second time he was Baker Acted, they requested to be able to switch him over to voluntary after his 72 hour period and I refused stating I wanted a detailed treatment plan. Tonight I tried speaking to my son, but the staff rarely answer the phone. I tried multiple different ways to reach someone and the only person that would routinely answer was Admission, Laura or Lorri, acted like she didn’t care. Finally reached someone in a different unit and was put in touch with Augustus, the manager on duty. That conversation was a joke and all Augustus did was transfer to the unit my son was…of course no answer. For over an hour I called, and finally was able to speak with someone in his unit. Response was sorry he’s in bed, we had a few incidents to deal with. I will never voluntarily admit my son to this place ever again. And if the hospital wants to talk to me about this, you should be able to figure out who I am based on the messages I left and the info in the post. Plus my name is listed.
Response from the owner1 month ago
Thank you for your feedback. Our mission is to deliver clinically excellent care in a supportive environment, and we take your concerns to heart. If you're open to a detailed discussion, please contact us directly.
Tabitha Bachman
1 month ago on Google
1
I recently had to be admitted here and let me tell you, it felt like I was in prison! NO ONE CARES ABOUT YOU IN HERE! There is 1 psychiatrist for 4 units and he (DR. A) only speaks to the new patients. He has no empathy and is very blunt but he is the factor on if you can go home or not. He will only speak to you one time during your stay there and then avoid you at all costs afterwards. It’s like they are playing games with all the patients. If you don’t participate in group, go to eat or don’t interact with the techs and nurses or therapists… THEY WILL NOT LET YOU GO HOME! They put a tracker on you to track you every 15 minutes. If you have good insurance they will keep you longer. Another patient and I were in for the same reason and she stayed in longer than I did. I was only released early for a few reasons. 1. Mr. Ray (who is the patient advocate) advocated for me and I’m not sure what he told Dr.A but they let me go home on day 4. 2. I have Medicaid and there’s not a lot there that they can milk from. And 3 I had all my ducks in a row already to go home. By the way it’s not a 3-5 day stay. It’s more like a whole week stay sometimes longer. If you are looking to get help DONT GO HERE AND DO YOUR RESEARCH ON OTHER FACILITIES. You will leave here feeling worse than you did when you first go in. Also they do not provide you with any hygiene products until you ask for it, they do not always have the essentials either for your hygiene.
Response from the owner1 month ago
While we appreciate receiving feedback, we are concerned by what has been shared. We invite you to contact us directly to discuss the circumstances that may have led to this review. Thank you.
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Rehab Score

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Accepted Insurance

Please contact to verify your specific insurance provider.

North Tampa Behavioral Health Hospital works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Addiction Treatments

Levels of Care

Outpatient rehabs encompass multiple levels of care to facilitate clients' progress through their recovery journey. Clients who are stepping down from inpatient treatment may require intensive outpatient (IOP) treatment, which involves more frequent and substantive therapeutic interventions than does standard outpatient care. Outpatient centers typically provide extensive addiction counseling, including individual, group, and family therapy. Medication assisted treatment programs (MAT) and recovery-focused life skills training are also common in outpatient care.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. When clinically appropriate, detox clients may receive Suboxone, Subutex or Vivitrol to ease the discomfort of withdrawal.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

When a person has alcohol use disorder (AUD), also referred to as alcoholism or alcohol addiction, they experience withdrawal symptoms when they stop drinking. This physical dependence results from overuse of alcohol, which may be used as a coping mechanism or escape. Individuals who have AUD can overcome the alcohol addiction through alcohol rehab in Florida. This treatment process involves essential therapy and supports to help the individual achieve and maintain recovery.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

In Florida, substance abuse treatment focuses on treating mental health and substance use disorders concurrently to improve recovery outcomes and overall health. Levels of care include medical detox, outpatient, residential treatment, and intensive outpatient programs. Clinicians utilize evidence-based therapies such as dialectical behavioral therapy (DBT) or medication-assisted treatment, group therapy, and skills training activities. This comprehensive approach to treatment helps to ensure sustained recovery.

In Florida, dual-diagnosis addiction treatment treats mental health and substance use disorders concurrently to enhance successful recovery outcomes and improve overall health. Specialized rehab programs include medical detox, outpatient, residential treatment, and intensive outpatient programs. Using evidence-based therapies, like dialectical behavioral therapy or medication-assisted treatment, clinicians successfully treat dual-diagnosis addiction and mental health conditions. Other activities include group therapy and skills training, to equip you with the skills required to achieve and sustain your recovery.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical behavior therapy in Florida consists of individual therapy and group instruction. This structured program is a form of psychotherapy that incorporates the development of skills for managing emotions and relationships.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • weight iconGym

Staff & Accreditations

Staff

Sergio Cianci Chapman, MBA, MA, LPCC

CEO

Julia Lawrence

Director of Nursing

Nahla Abu Aouf

Director of Utilization Management

Benjamin Ebaugh

Director of Admissions

Luke Barnett

Director of Business Development

Nicole Brown

Director of Health Information Management

Jennifer Beamer

Director of Operations

Amber Parr

Director of HR

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 548464

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 9922

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Florida
License Number: 4514

Contact Information

Building icon

29910 State Route 56
Wesley Chapel FL, 33543

Explore Other Centers Near Wesley Chapel

Reviews of North Tampa Behavioral Health Hospital

2.2/5 (490 reviews)
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Google Reviews

2.2 (490 reviews)
Sabrina Ray
1 month ago
1

Hello, my name is Sabrina Ray. I was a patient at North Tampa Behavioral Health Hospital from December 13 through December 17. While seeking care to improve my mental health, I experienced what I can only describe as one of the most traumatic events of my life. The conditions, treatment, and overall handling of my care were deeply distressing and unacceptable. Based on my professional background and extensive experience in the insurance industry, I have serious concerns that warrant further investigation, including potential insurance fraud. Additionally, I believe the conduct of several nurses during my stay should be reviewed by the Florida Board of Nursing. The level of patient negligence, lack of accountability, and overall disregard for patient needs at this facility was alarming. Ironically, I now require additional therapy to process the trauma caused by this experience. I submitted a written patient grievance to the Patient Advocate (Ray), as required. However, I do not trust the quality or safety of the care being provided at this institution and will be reporting North Tampa Behavioral Health Hospital to the Agency for Health Care Administration (AHCA). I am sharing this experience to formally notify you and strongly encourage you to review the numerous public complaints and reviews regarding your organization. The only reason I was discharged today was because my husband remained in the lobby for over three hours advocating on my behalf. During that time, no one was able to provide a treatment plan, medical records, or a clear medical justification for my continued stay. This is entirely unacceptable. While I was able to advocate for myself, I am deeply concerned for patients who do not have the cognitive capacity or resources to recognize or challenge improper treatment. Their vulnerability makes this situation even more troubling. I will continue to advocate for the patients that remain in this institution. Regards, Sabrina Ray, MBA

Response from the owner
We greatly appreciate your willingness to provide feedback. We are deeply concerned by what we've read and would value the opportunity to learn more. Please consider reaching out to us directly. Thank you.
DeWayne Adams
1 month ago
1

DONT SEND YOUR LOVED ONES HERE My son has been admitted to this place twice. The first time I allowed him to be switched to voluntary , but removed him because NTBH was not able to give me a detailed treatment plan and showed no signs of releasing him on their own. The second time he was Baker Acted, they requested to be able to switch him over to voluntary after his 72 hour period and I refused stating I wanted a detailed treatment plan. Tonight I tried speaking to my son, but the staff rarely answer the phone. I tried multiple different ways to reach someone and the only person that would routinely answer was Admission, Laura or Lorri, acted like she didn’t care. Finally reached someone in a different unit and was put in touch with Augustus, the manager on duty. That conversation was a joke and all Augustus did was transfer to the unit my son was…of course no answer. For over an hour I called, and finally was able to speak with someone in his unit. Response was sorry he’s in bed, we had a few incidents to deal with. I will never voluntarily admit my son to this place ever again. And if the hospital wants to talk to me about this, you should be able to figure out who I am based on the messages I left and the info in the post. Plus my name is listed.

Response from the owner
Thank you for your feedback. Our mission is to deliver clinically excellent care in a supportive environment, and we take your concerns to heart. If you're open to a detailed discussion, please contact us directly.
Tabitha Bachman
1 month ago
1

I recently had to be admitted here and let me tell you, it felt like I was in prison! NO ONE CARES ABOUT YOU IN HERE! There is 1 psychiatrist for 4 units and he (DR. A) only speaks to the new patients. He has no empathy and is very blunt but he is the factor on if you can go home or not. He will only speak to you one time during your stay there and then avoid you at all costs afterwards. It’s like they are playing games with all the patients. If you don’t participate in group, go to eat or don’t interact with the techs and nurses or therapists… THEY WILL NOT LET YOU GO HOME! They put a tracker on you to track you every 15 minutes. If you have good insurance they will keep you longer. Another patient and I were in for the same reason and she stayed in longer than I did. I was only released early for a few reasons. 1. Mr. Ray (who is the patient advocate) advocated for me and I’m not sure what he told Dr.A but they let me go home on day 4. 2. I have Medicaid and there’s not a lot there that they can milk from. And 3 I had all my ducks in a row already to go home. By the way it’s not a 3-5 day stay. It’s more like a whole week stay sometimes longer. If you are looking to get help DONT GO HERE AND DO YOUR RESEARCH ON OTHER FACILITIES. You will leave here feeling worse than you did when you first go in. Also they do not provide you with any hygiene products until you ask for it, they do not always have the essentials either for your hygiene.

Response from the owner
While we appreciate receiving feedback, we are concerned by what has been shared. We invite you to contact us directly to discuss the circumstances that may have led to this review. Thank you.
Kayla M
1 month ago
1

I deeply regret voluntarily admitting myself to this facility for a medical detox. My experience here was distressing, unsafe, and far below any standard of medical or behavioral healthcare I expected. When I arrived on the unit, I immediately felt uncomfortable with the environment. Medical detox patients were housed alongside acutely psychiatric patients, two groups with completely different needs and risk levels. When I realized this environment wasn’t appropriate for a medical detox, I asked to self-discharge as I had signed paperwork allowing voluntary patients to do so. Instead of supporting that request or providing guidance on safer alternatives, I was told that attempting to leave could result in being held under the Marchman or Baker Act. This made me feel pressured and unable to advocate for my own appropriate level of care, despite having no psychiatric concerns. I repeatedly expressed concerns about one patient who was visibly unstable...shouting throughout the night, pacing nonstop, making threats, muttering nonsensical things to himself. My concerns, along with those of other patients, were dismissed. Not long after, this patient assaulted a young female staff member out of nowhere. It was traumatic to witness and, in my opinion, completely preventable. During my own withdrawal, I repeatedly told staff I felt extremely unwell and was concerned about having a seizure. I was shaking, crying and panicking, begging the nurse to please get me my medication because I was feeling very unwell. She lazily told me "okay okay I'm getting it," then proceeded to chit-chat and laugh with the other nurses. I waited over 15 minutes to receive my medication. Other patients ended up comforting me while I waited. This was an incredibly frightening experience for someone going through detox. I also experienced severe dehydration (ringing ears, blurry vision, could barely walk) and gastrointestinal illness (among other patients) after eating the cafeteria food. When I requested electrolytes, something as simple as Gatorade, which was WIDELY available throughout the building, I was told they could not give it to me and was instead offered milk. This response felt dismissive and highly unsafe considering my condition. You will not sleep. Staff conduct 15-minute checks by entering the room and often leaving the door wide open afterward, letting in bright lights and noise all night long. Sleep deprivation became another barrier to recovery. Communication from the treatment team was minimal. Many patients reported being kept for weeks with almost no information about their plan of care. Physicians were only present on the unit for a short window each day, leaving patients to chase them down for even basic updates. I was incredibly lucky to be there for only 5 days. Others were not. I want to acknowledge that some staff members truly cared and did their best within the system they were working in. My frustration is not with them, but with the overall structure, policies, and lack of patient-centered care at this facility. PLEASE explore alternative options before considering admission here.

Response from the owner
Thank you for sharing your thoughts with us. We are disheartened by what we have read. If you are willing to provide more details, please contact us at your earliest convenience.
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